RICE Palacio de los Blasones
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Summary of reviewsPalacio de los Blasones Suites enjoys high praise for its exceptional location in the heart of Burgos, making it an ideal base for exploring key attractions such as the Burgos Cathedral, tapas bars and scenic pedestrian areas. Guests consistently commend the hotel's central positioning, ease of access to local culture and the convenience of on-site parking facilities. The beautiful and well-maintained property, blending historic charm with modern amenities, offers spacious and comfortable rooms, which significantly enhance the guest experience. Friendly and attentive staff further contribute to a welcoming and accommodating atmosphere, making it a top choice for visitors to Burgos.
The hotel's breakfast receives generally positive feedback for its variety, including freshly squeezed orange juice, high-quality coffee and gluten-free and plant-based options. However, some guests feel the breakfast could improve in variety and organization, considering the price.
Dinner at Palacio de los Blasones Suites is also well-regarded for its high-quality, delicious food and a good-value three-course menu with wine. Nonetheless, some areas for improvement include expanding the menu variety and addressing occasional service delays and unavailability due to events.
The rooms are praised for their spaciousness and unique duplex layouts, contributing to comfort and convenience. However, issues such as excessive heat, inconsistent cleanliness standards, dated decor and noise disturbances highlight areas needing attention. Despite these drawbacks, room size and location add positively to the guests' overall experience.
The hotel's cleanliness is generally well-regarded with guests appreciating the tidy common areas and rooms maintained by dedicated housekeeping staff. Minor concerns about dirty carpets, unclean hallways and the need for renovations were mentioned but do not overshadow the overall positive sentiment.
Staff members at Palacio de los Blasones Suites are noted for their friendliness, professionalism and efficient service, enhancing many guests' stays. While there are occasional reports of unprofessional behavior, the majority of reviews reflect a positive experience with the hotel's personnel.
Free WiFi at the hotel presents a mixed experience, where some guests enjoy strong and reliable connections, while others face weak signals and frequent disconnections, especially in certain areas.
Parking at the hotel is described as secure and convenient, though the tight and narrow spaces, along with high fees, pose challenges, particularly for larger vehicles. Clearer information and more spacious parking accommodations could improve this aspect of guests' stays.
For families, the hotel ranks highly with spacious rooms, family-friendly amenities and convenient nearby dining options, making it an excellent choice for family vacations.
Nightlife enthusiasts will find the location ideal with numerous bars, restaurants and entertainment venues within walking distance, though it may come with some noise from nearby establishments.
Guest reviews of the beds reveal general comfort and cleanliness, but inconsistencies in mattress quality and comfort of additional bedding like sofa beds highlight potential areas for improvement.
In terms of its four-star rating, while many guests appreciate the hotel's services, cleanliness and value, some feel it does not entirely meet four-star standards, pinpointing areas for enhancement to better align with expectations. Overall, Palacio de los Blasones Suites offers a largely positive experience with notable strengths in location, spaciousness and staff service, alongside areas for potential improvement.
Categories
The hotel's breakfast receives generally positive feedback for its variety, including freshly squeezed orange juice, high-quality coffee and gluten-free and plant-based options. However, some guests feel the breakfast could improve in variety and organization, considering the price.
Dinner at Palacio de los Blasones Suites is also well-regarded for its high-quality, delicious food and a good-value three-course menu with wine. Nonetheless, some areas for improvement include expanding the menu variety and addressing occasional service delays and unavailability due to events.
The rooms are praised for their spaciousness and unique duplex layouts, contributing to comfort and convenience. However, issues such as excessive heat, inconsistent cleanliness standards, dated decor and noise disturbances highlight areas needing attention. Despite these drawbacks, room size and location add positively to the guests' overall experience.
The hotel's cleanliness is generally well-regarded with guests appreciating the tidy common areas and rooms maintained by dedicated housekeeping staff. Minor concerns about dirty carpets, unclean hallways and the need for renovations were mentioned but do not overshadow the overall positive sentiment.
Staff members at Palacio de los Blasones Suites are noted for their friendliness, professionalism and efficient service, enhancing many guests' stays. While there are occasional reports of unprofessional behavior, the majority of reviews reflect a positive experience with the hotel's personnel.
Free WiFi at the hotel presents a mixed experience, where some guests enjoy strong and reliable connections, while others face weak signals and frequent disconnections, especially in certain areas.
Parking at the hotel is described as secure and convenient, though the tight and narrow spaces, along with high fees, pose challenges, particularly for larger vehicles. Clearer information and more spacious parking accommodations could improve this aspect of guests' stays.
For families, the hotel ranks highly with spacious rooms, family-friendly amenities and convenient nearby dining options, making it an excellent choice for family vacations.
Nightlife enthusiasts will find the location ideal with numerous bars, restaurants and entertainment venues within walking distance, though it may come with some noise from nearby establishments.
Guest reviews of the beds reveal general comfort and cleanliness, but inconsistencies in mattress quality and comfort of additional bedding like sofa beds highlight potential areas for improvement.
In terms of its four-star rating, while many guests appreciate the hotel's services, cleanliness and value, some feel it does not entirely meet four-star standards, pinpointing areas for enhancement to better align with expectations. Overall, Palacio de los Blasones Suites offers a largely positive experience with notable strengths in location, spaciousness and staff service, alongside areas for potential improvement.
Hotel for Honeymoon
Couples appreciate this hotel's prime location and helpful staff. It features premium bedding and two restaurants.
Romantic Hotel
Couples like this hotel for its prime location and helpful staff. It features premium bedding and two restaurants. The hotel provides exceptional service and top-notch amenities.
Hotel near Nightlife Spots
Positioned on Calle Fernán González, near the Cathedral, this hotel offers convenient proximity to the old town's bar areas, easily reachable within a few minutes' walk.
Hotel with Parking
This hotel provides private paid parking on site, which is assigned upon arrival based on availability.
Accessible Hotel
This hotel is listed as having accessible or disabled facilities.
4-Star Hotel
This hotel enjoys a central location and is close to historic sites. It offers comfortable accommodations and beneficial amenities, including a restaurant and shop.
Family Friendly Hotel
Business Hotel
About RICE Palacio de los Blasones
License: 000297/2016-TLA-SER
Guest Reviews
Location
Despite being in a central pedestrian zone, which can be challenging to access initially, the location's advantages far outweigh this minor inconvenience. The property itself is described as beautiful and well-maintained, enhancing the overall experience. Many reviews also highlight the added convenience of on-site parking – a significant plus given the central location.
Visitors appreciate the blend of historic charm and modern amenities, along with spacious and comfortable rooms. Friendly and attentive staff further enrich the stay, contributing to a welcoming atmosphere. Overall, Palacio de los Blasones Suites stands out for its prime location, making it a top choice for those looking to explore and enjoy the vibrant heart of Burgos.
Breakfast
However, not all feedback is glowing. Some guests felt the breakfast was too expensive for its variety, describing it as limited and mediocre. Issues with service, such as delays and poorly organized buffet areas, were noted. A few found the breakfast lacking in certain standard items and offered poor-quality scrambled eggs and cold cooked eggs. This mixed bag of opinions suggests potential improvements could be made in terms of variety, service efficiency and price-value ratio.
Overall, while the breakfast at Palacio de los Blasones Suites has received praise for its completeness and taste, there are notable areas where guests have identified room for enhancement.
Dinner
However, there are areas needing improvement. Some guests found the dinner options limited and disappointing with a lack of variety in the menu, which was sometimes the same for multiple days. The restaurant service, while frequently described as very kind, has also been criticized for being slow and, in some instances, unprofessional. The restaurant's closure on certain days without prior warning and its unavailability due to scheduled events like weddings have led to dissatisfaction among guests who were unable to enjoy meals there.
Despite these criticisms, the overall sentiment leans towards a positive dining experience, especially in terms of food quality. The hotel's convenient location with ample dining options nearby, provides alternatives for guests seeking variety. The consensus suggests that while Palacio de los Blasones Suites has the potential for excellent dining, there remains room for enhancing consistency and service.
Rooms
However, several critiques emerged regarding room maintenance and comfort. A recurring issue mentioned was the excessive heat in the rooms with some guests finding it difficult to cool their living spaces, particularly during the summer. Cleanliness standards were inconsistent with reports of dirty carpets and stained furnishings detracting from the overall experience. Furthermore, noise was a point of contention, whether from street traffic or internal hotel events, impacting the tranquility of some rooms.
There were also comments about the outdated nature of the rooms with several guests suggesting that the decor and facilities could benefit from a renovation. The soundproofing of the rooms was often inadequate and some guests noted issues with air conditioning and dampness.
Despite these drawbacks, the overall sentiment reflects a favorable impression of room size and comfort, but highlights a need for improved maintenance, noise control and modern updates to fully meet the expectations of a four-star establishment.
Beds
However, some guests experienced discomfort due to the poor quality of certain mattresses with mentions of springs poking through and beds being too hard or sinking too much. The extra sofa beds and pillows also garnered criticism for being uncomfortable. A few guests noted that the beds and pillows did not match the overall quality expected of the hotel.
In conclusion, while many guests enjoyed a comfortable and restful experience, there is a notable inconsistency in bed quality that could use attention to ensure a uniformly high standard for all visitors.
Cleanliness
However, some reviews pointed out areas needing attention. Issues were reported with dirty carpets, unclean hallways and occasional lapses in room cleanliness, including bathrooms and balconies. A few guests noted that certain rooms could benefit from a fresh coat of paint and that maintenance could be improved with mentions of outdated facilities and the need for renovations. Despite these minor setbacks, the hotel generally upholds a high standard of cleanliness, making it a solid choice for travelers seeking a clean and comfortable stay in Burgos.
Staff
However, there are also remarks pointing out shortcomings, such as unprofessional and unfriendly behavior from some receptionists, leading to a mixed experience. Complaints about rude reception staff and poor service from certain employees were mentioned, suggesting a need for improvement in consistency. Despite these issues, the general consensus remains that the staff at Palacio de los Blasones Suites are notably friendly with efficient service that enhances the overall stay for many guests.
Wi-Fi
Parking
The on-site parking's location in a pedestrian zone added a layer of convenience for some, though accessing it could complicate navigation within the city. The parking fee drew comments on its expense, frequently mentioned at approximately 18-20 euros daily, which some found excessive. Despite a secure and available parking facility directly under the hotel, the narrow and tight conditions of the garage demanded careful driving and often resulted in difficulty parking larger cars.
Overall, while the parking access and area were satisfactory for smaller vehicles, the tight conditions and high charges left some guests wishing for clearer information and potentially more spacious accommodations for their cars.
Family
Families can find good options tailored specifically to them, including suitable beds for children and gluten-free options for those with dietary restrictions. The convenience of having numerous bars and restaurants nearby adds to the ease of planning meals and activities. Couples and families alike frequent the hotel, creating a vibrant and welcoming community. Overall, for a family stay, the Palacio de los Blasones Suites promises comfort, convenience and ample space, making it an ideal destination for a memorable vacation.
Nightlife
4 Star
However, a significant number of reviewers expressed disappointment, pointing out that the amenities were not up to four-star standards. Common complaints included outdated rooms with visible wear and tear, such as cracks in the walls and old carpets and a lack of basic provisions like coffee makers and bottled water in the rooms. Some guests found the breakfast options scarce and the parking facilities inadequate and narrow.
Overall, while the Palacio de los Blasones Suites offers some high-quality services and amenities associated with four-star hotels, many guests felt the quality and facilities did not fully meet their expectations for this rating.
Business
Accessible
Romantic
No, RICE Palacio de los Blasones doesn't have any pool.
No, a spa isn't available at RICE Palacio de los Blasones.
No, RICE Palacio de los Blasones doesn't allow dogs.
Yes, parking facilities are available at RICE Palacio de los Blasones.
No, RICE Palacio de los Blasones doesn't have a gym.
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