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Summary of reviewsThe Executive Suites Hotel & Conference Center in Metro Vancouver receives significant praise across several aspects, leading to a generally positive observation from guests. Its prime location is frequently highlighted, being conveniently close to shopping centers, dining options and public transportation such as the Brentwood Skytrain station. This central positioning makes it easy for visitors to explore the greater Vancouver area, which adds considerable value to the stay, especially for those attending nearby events or passing through Burnaby.
While the breakfast experience garners mixed feedback, many guests enjoy the delightful treats and excellent Happy Hour at the Acqua restaurant. Although some find the breakfast options limited and somewhat overpriced, numerous reviewers appreciate the friendly service, tasty room service options and the convenience of the "take and go" breakfast.
The rooms at the Executive Suites Hotel are noted for their spaciousness, modern interiors and comfort. Most visitors are pleased with the cleanliness and daily room service, which contribute to a comfortable stay. However, some areas show signs of aging, such as old furnishings and outdated amenities, which reveal a need for ongoing maintenance. Despite these minor issues, the size and cleanliness of the suites leave a positive impression.
Cleanliness is a standout feature of the property. The hotel is widely regarded as spotless and modern with commendations to the diligent housekeeping team for their meticulous efforts. The cleanliness, coupled with a friendly and helpful staff, creates an inviting atmosphere and a positive overall experience.
The staff's exceptional service consistently earns high marks from guests. The front desk clerks and restaurant staff are often described as friendly, accommodating and willing to go the extra mile to assist. Their positive interactions significantly enhance the welcoming atmosphere, making a lasting impression on visitors.
The pool facilities also receive numerous accolades, particularly the outdoor pool and hot tub. Guests appreciate the perfect temperature and cleanliness of the pool, finding it a relaxing and enjoyable amenity. Despite some minor issues with the hot tub's operation and occasional noise, the pool remains a highlight.
Comfortable beds contribute to a restful night's sleep. Most guests note the beds and pillows provide excellent comfort with king-sized beds being particularly favored. Although there are isolated mentions of improved size and softness, the overall sentiment is highly positive.
The inclusion of in-room jacuzzis is appreciated by many, who find it a relaxing and comfortable feature, enhancing their stay. Nonetheless, some concerns about the jacuzzi's age and related amenities are noted.
In summary, the Executive Suites Hotel & Conference Center, Metro Vancouver shines with its prime location, cleanliness, spacious rooms, friendly staff and enjoyable pool facilities. Some areas would benefit from updates and maintenance, but the overall experience remains highly positive for travelers seeking comfort and convenience. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Located in Burnaby, this hotel offers spacious suites with jacuzzi tubs. It provides a comfortable and convenient stay with access to conference facilities, making it ideal for business and leisure travelers.
Luxury Hotel
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Double Queen Studio SuiteFree Wi-Fi, a cable TV, a microwave and a fridge are provided.
Double Double One Bedroom SuiteFeatures a spacious seating area with sofa bed.
Queen One Bedroom SuiteFeatures a spacious seating area with sofa bed.
Queen One Bedroom Jacuzzi SuiteProvides a spa bath.
King One Bedroom Jacuzzi SuiteRoom features a spa bath and 2 flat-screen TVs.
Room Selected at Check-InPlease note the room type and bed type will be allocated upon check-in. It might be a higher room category, but subject to availability upon arrival.
Honeymoon SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Full Kitchen SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Executive Suites Hotel & Conference Center, Metro Vancouver, boasts a prime location that guests frequently praise. It is conveniently close to shopping centers, dining options and public transportation, including the Brentwood Skytrain station. Visitors find it to be centrally located, making it easy to explore the greater Vancouver area. The hotel's position is perfect for those attending nearby events or simply passing through Burnaby on their way to destinations like the Sunshine Coast. The property offers good value for money with amenities such as a mini kitchen and an outdoor pool enhancing the stay. While the hotel is described by some as a bit old, its excellent, convenient location and spacious rooms more than make up for it. Guests often highlight the knowledgeable staff and accessible location as major advantages.
Breakfast
The breakfast experience at the Executive Suites Hotel & Conference Center in Metro Vancouver receives mixed feedback from guests. While the hotel impresses with an excellent Happy Hour and delightful treats like the cheesecake at the Acqua restaurant, the breakfast offerings can be hit or miss. Some guests find the breakfast choices to be good and appreciate the friendly bar and table service, noting that room service for breakfast is fast, delicious and well-priced. However, others feel the breakfast options are limited and somewhat overpriced as breakfast is not included in the fare. Despite these drawbacks, several visitors highlight that the breakfast each morning is excellent. For those in a hurry, a convenient "take and go" breakfast option is available.
Rooms
The Executive Suites Hotel & Conference Center in Metro Vancouver offers generously sized and spacious suites that are quite comfortable and clean. Many rooms feature modern interiors and are equipped with large, comfortable beds. The spaciousness of the rooms often exceeds expectations and the setup includes separate bedrooms and large bathrooms, which add to the overall comfort. Daily room service helps maintain cleanliness, contributing to a comfortable stay.
However, some elements of the rooms show signs of aging with old furnishings and beds that may not be up to the highest standards. The need for ongoing maintenance and potential renovations is apparent in some areas, including the bathroom walls and certain outdated amenities. Additionally, while some rooms are very quiet, aiding in a restful night's sleep, others suffer from a lack of air conditioning in the living room, which might affect comfort during warmer seasons. Despite some areas needing attention, the combination of size, cleanliness and comfort in the suites make for a generally positive experience.
Beds
Guests of the Executive Suites Hotel & Conference Center, Metro Vancouver, largely report positive experiences with the beds, highlighting their comfort and cleanliness. Many reviewers describe the beds as comfortable with several mentioning the quality of the pillows as well. Some guests found the beds to be exceptionally comfortable, emphasizing how restful their sleep was due to the cozy bedding. The king-sized beds were also favored for their comfort and spaciousness. A few guests noted that while the beds were generally comfy, some aspects such as size and occasional softness could be improved. Despite an isolated incident of stained sheets, the overall sentiment was that the beds provided a pleasant and restful experience.
Cleanliness
Executive Suites Hotel & Conference Center in Metro Vancouver garners significant praise for its cleanliness and comfort. Guests frequently describe the property as clean, spotless and very modern. The rooms are noted for being spacious and well-equipped, offering a comfortable stay with good mattresses and necessary amenities. The hotel’s location is highly favorable, adding to the overall positive experience.
The cleaning and sanitation work receives commendation with many pointing out the meticulous efforts of the housekeeping team. The front desk and cleaning staff are highlighted for their pleasant and friendly demeanor, contributing to the inviting atmosphere of the hotel. Despite a few isolated issues, such as a strong cigarette smell and some outdated bathroom fixtures, the general consensus points towards clean and comfortable accommodations that meet guest expectations.
Overall, the Executive Suites Hotel stands out for its cleanliness, friendly staff and convenient location, making it a reliable choice for travelers seeking comfort and modern amenities.
Staff
The reviews for the Executive Suites Hotel & Conference Center, Metro Vancouver, consistently highlight the exceptional nature of the staff. Guests frequently describe the staff as incredibly friendly, helpful and pleasant. The front desk clerks receive praise for their cordial interactions and the restaurant service is noted for its excellence. Staff members are often mentioned as being super nice, accommodating and going the extra mile to assist guests. Whether it’s at reception or within the restaurant, the staff consistently leave a positive impression, contributing significantly to the overall experience. The friendliness and helpfulness of the staff are recurring themes that enhance the welcoming atmosphere of the hotel, making it a standout choice for travelers.
Pool
The Executive Suites Hotel & Conference Center in Metro Vancouver has received numerous accolades for its pool facilities. Guests frequently praise the outdoor pool and hot tub, describing them as a wonderful addition to the hotel amenities. Many appreciate the perfect temperature of the pool, noting that it is particularly enjoyable in warm weather. The pool and jacuzzi are highlighted as lovely and inviting with many families and individuals finding it to offer a relaxing and enjoyable space.
Guests often mention the heated pool, which is a hit among visitors, especially kids. The cleanliness of the pool is another point of satisfaction for many, adding to the overall pleasant experience. Additionally, the availability of both a pool and a hot tub is often considered an added bonus and one of the reasons guests choose to book at this location.
However, there are a few instances where the hot tub was not operational due to weather conditions and some found the pool to be not up to their expectations. Noise from outside when the pool is open has also been noted as a minor inconvenience. Despite these occasional issues, the swimming pool remains a favored feature among guests, contributing positively to their overall stay at the hotel.
Rooms with Jacuzzi / Hot-Tub
The Executive Suites Hotel & Conference Center, Metro Vancouver offers rooms featuring jacuzzi tubs that many guests found to be a delightful addition to their stay. Most reviews highlight the jacuzzi as a very relaxing and wonderful feature, emphasizing its size, cleanliness and comfort. Some guests consider the jacuzzi tub the icing on the cake, enhancing the overall experience. However, there are mentions of the jacuzzi and shower being older and some concerns about cleanliness. A few guests noted issues with water pressure when filling the tub and discrepancies in advertising. Despite these points, the inclusion of a jacuzzi in the room is generally appreciated.
Yes, Executive Suites Hotel & Conference Center, Metro Vancouver has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Executive Suites Hotel & Conference Center, Metro Vancouver.
Yes, Executive Suites Hotel & Conference Center, Metro Vancouver welcomes dogs.
No, parking facilities aren't available at Executive Suites Hotel & Conference Center, Metro Vancouver.
No, Executive Suites Hotel & Conference Center, Metro Vancouver doesn't have a gym.