The Victoria Hotel

Burnham on Sea 51.23800200, -2.99729000 , 25 Victoria Street (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Victoria Hotel, located in the heart of Burnham-on-Sea, offers an ideal base for travelers looking to explore the town. Its prime position ensures easy access to the beach, town center and local attractions like the pier, making it extremely convenient for guests. The hotel's ambiance, friendly staff and clean, comfortable rooms further enhance its appeal, making it a highly recommended choice for visitors seeking value for money and a pleasant stay.

Guests consistently praise the comfortable beds and spacious rooms, many of which have been recently renovated to a high standard. The rooms are described as clean with generous tea and coffee provisions. Despite minor mentions of room temperature issues and the occasional need for maintenance, the overall consensus is that the accommodation is welcoming and comfortable.

Dining at The Victoria Hotel is a delightful experience. The food quality, especially in the pub, receives high praise for its variety and value. Specialty dishes like pizza and Sunday lunch stand out and the evening entertainment adds to the overall enjoyable dining experience. While there have been some inconsistencies regarding the availability of breakfast, when offered, it is noted for its excellence.

The cleanliness of The Victoria Hotel is generally commended with many guests noting the well-maintained rooms and comfortable conditions. Although there are some areas for improvement, particularly in shared bathrooms and less obvious spots, the overall standards are positive.

Staff at the hotel receive universal acclaim for their friendly, helpful and hospitable nature. Guests appreciate the welcoming atmosphere and the attentive customer service. Special attention to pet owners is particularly highlighted with the hotel earning high marks for its dog-friendly policies, contributing to a pleasant stay for both guests and their pets.

In summary, The Victoria Hotel is lauded for its excellent location, comfortable accommodations, impressive food quality and exceptional staff, making it a recommended choice for travelers visiting Burnham-on-Sea.
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Cheap Bed & Breakfast
Located in Burton upon Trent, this bed and breakfast offers simple, budget-friendly accommodation. It is suitable for those seeking a basic and affordable place to stay.

Dog Friendly Bed & Breakfast

Bed & Breakfast with Free Wi-Fi

Small Bed & Breakfast

Room Types
Double Room with Private Bathroom The double room offers a tea and coffee maker and a wardrobe, as well as a private bathroom featuring a walk-in shower. This double room provides a carpeted floor and a TV. The unit offers 1 bed.

Triple Room with Shower The triple room features a tea and coffee maker, as well as a private bathroom boasting a walk-in shower. This triple room offers a TV. The unit has 2 beds.

Standard Twin Room with Shared Bathroom Featuring a tea and coffee maker, a wardrobe and a carpeted floor, this twin room includes a shared bathroom. This twin room features a TV. The unit has 2 beds.

Standard Double Room with Shared Bathroom This double room has a tea and coffee maker, a wardrobe and a TV. The unit has 1 bed.

Standard Triple Room The triple room offers a tea and coffee maker, as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Guest Reviews
7.4
Good
Location
"The Victoria Hotel" is perfectly located in the heart of Burnham-on-Sea, making it an ideal choice for travelers looking to explore the town and its surroundings. The hotel's central position allows guests to enjoy a short walk to both the beach and the town center, ensuring easy access to local attractions, shops and amusements. Visitors appreciate the convenience of having everything they need within walking distance, including the seafront, high street and popular attractions like Brean and the pier.

In addition to its prime location, the hotel boasts a good atmosphere, professional and friendly staff and clean, comfortable rooms. It's praised for offering good value for money and providing a great base for exploring Burnham-on-Sea and nearby areas. The welcoming ambiance and helpful nature of the staff consistently enhance the overall guest experience, making "The Victoria Hotel" a highly recommended spot for travelers looking for convenience and comfort in a charming seaside town.

Breakfast
The reviews for breakfast at The Victoria Hotel highlight a notable inconsistency regarding the availability of breakfast. Despite being advertised, several guests were disappointed to find that no breakfast was provided during their stay. Some guests noted that there were plenty of cafés and places on the High Street to find breakfast and a nearby cafe came recommended. On a positive note, on some occasions, the staff did arrange breakfast at a reasonable cost and when breakfast was available, it was described as excellent. However, overall, the recurring issue of an unavailability of breakfast overshadowed the otherwise positive mentions of comfortable beds and friendly, helpful staff.

Dinner
The Victoria Hotel consistently receives praise for the quality of its food from guests. Visitors frequently commend the food as very good with a varied menu that offers something for everyone. The hotel’s pub is particularly noted for serving lovely, good-value meals, making it a popular choice for dinner. Specialty items like pizza and Sunday lunch receive specific mentions for their great taste and affordability. Additionally, the hotel provides excellent evening entertainment, which pairs well with the delightful dining experience. Overall, the Victoria Hotel is highly regarded for delivering excellent food and drink in a friendly and comfortable setting.

Rooms
The Victoria Hotel offers spacious and comfortable rooms that have generally received positive feedback from guests. Many reviewers highlighted the cleanliness with several noting that their rooms were recently renovated to a high standard. The bathrooms were described as good-sized and well-equipped with hot showers being a particular mention. Guests appreciated the accommodation's local charm and found the tea and coffee selections in the rooms generous.

Comfort seems to be a consistent theme with numerous mentions of comfy beds and pleasant room temperatures on cooler days. The hotel’s overall location was also praised as a convenient plus.

However, feedback indicated some variability in the condition of the rooms. A few guests found the rooms to be dated or in need of minor maintenance such as a fresh coat of paint. There were also mentions of issues with room temperature, particularly with some rooms being too hot and lacking adequate ventilation. Despite these occasional downsides, the consensus is that the Victoria Hotel provides a welcoming, clean and comfortable stay with good value for the cost.

Beds
The Victoria Hotel generally receives positive feedback regarding the comfort and quality of its beds. Guests frequently praise the beds as comfortable with many characterizing them as very comfy and contributing to a relaxed stay. Several reviews highlight the spaciousness of the rooms, mentioning that they come with clean towels and lend a cozy atmosphere. While the majority of comments commend the comfort, a few reviews indicate mixed feelings about mattress firmness, which some guests found either too soft or too hard, but these are noted as personal preferences rather than criticisms. There are isolated mentions of specific issues such as thin and old mattresses or issues with bed size and support. Despite these occasional critiques, the beds at The Victoria Hotel are generally perceived as comfortable and conducive to a restful stay.

Cleanliness
The Victoria Hotel receives mixed reviews regarding its cleanliness. On the positive side, many guests praised the hotel for having clean, comfortable rooms with crisp sheets, making it a good value for money. Words like spotlessly clean, very clean and tidy and well-maintained are frequently mentioned, indicating that, in several instances, the basic cleanliness of the rooms meets or exceeds expectations. Additionally, the friendly and helpful staff add to the overall welcoming atmosphere.

However, there are notable areas that need improvement. Some reviews highlight issues in shared bathrooms, such as dirty floors, a lack of ventilation and outdated facilities. Specific complaints about the shower temperature being too hot and the need for overall bathroom upgrades suggest that the hotel’s common areas might not receive the same level of care as individual rooms. Furthermore, observations about build-up dirt and dust in less obvious places indicate that while rooms appear clean at first glance, deeper attention to detail might be lacking.

Overall, The Victoria Hotel offers a generally clean and comfortable experience for its guests, although addressing the mentioned cleanliness issues in shared areas and more discreet spots could enhance guest satisfaction.

Staff
The Victoria Hotel enjoys overwhelmingly positive feedback regarding its staff. Guests have consistently praised the team for being very helpful, friendly and hospitable. The customer service is described as being on point and first rate with staff always ready to solve any problems that arise. Many visitors noted the welcoming and pleasant atmosphere created by the lovely and polite team members. Special mentions were made about certain individuals who went out of their way to make their stay enjoyable. The hotel's friendly staff is also highlighted for being accommodating, especially toward pet owners, adding to the overall enjoyable experience. With a combination of amiable personnel and a great location, The Victoria Hotel ensures a delightful and hassle-free stay for its guests.

Dog Friendly
The Victoria Hotel is well-regarded for its dog-friendly facilities. For an additional £5 a night, pets are welcome and the staff makes an effort to accommodate canine guests. Notable mentions include staff and customers giving special attention to visiting dogs with one guest highlighting appreciation for their dog Elmo. The hotel allows multiple dogs in a room, contributing to the positive experience for pet owners. Overall, the respectful and welcoming attitude towards pets at The Victoria Hotel leaves guests very happy.


No, The Victoria Hotel doesn't have any pool.

No, a spa isn't available at The Victoria Hotel.

Yes, The Victoria Hotel welcomes dogs.

No, parking facilities aren't available at The Victoria Hotel.

No, The Victoria Hotel doesn't have a gym.

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