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Summary of reviewsHotel Krystal in Bussolengo receives high praise from guests, particularly for its superb location, exceptional staff, clean rooms and notable amenities. Ideally situated near Verona and Lake Garda, the hotel provides easy access to attractions like Gardaland, Movieland, Aquagardens, thermal baths and serene lakeside villages, making it a versatile base for families, thrill-seekers and business travelers alike. Guests appreciate its proximity to local dining spots, cafes and shops, enhancing the overall experience.
The breakfast at Hotel Krystal is consistently lauded for its variety and quality. It features a generous selection of both continental and traditional items, which are frequently replenished by attentive staff, creating a delightful dining experience every morning. Although the buffet is partly served by staff, the offerings, including fresh Italian delicacies, are highly commended. Any minor suggestions for improvement, like larger napkins or paper placemats, do not detract from the overall positive experience.
Guests dining at the hotel also enjoy great culinary options with staff providing excellent recommendations for local eateries. The spacious and clean rooms are a key highlight with ample storage, comfortable beds and all necessary amenities. Daily cleaning ensures a welcoming environment, despite some guests noting the somewhat dated decor. Minor issues, such as tight showers, are overshadowed by the overall comfort and functionality of the accommodations.
Cleanliness is a standout feature of Hotel Krystal with rooms and general areas maintained in impeccable condition. The staff is frequently praised for their friendly, professional and helpful demeanor, significantly enhancing guests' overall experience.
The complimentary WiFi receives mixed reviews with a generally strong signal throughout the hotel but occasional issues with coverage in some rooms. The gym facilities are well-maintained and equipped, offering guests an exceptional workout experience.
Families find the hotel particularly accommodating with spacious rooms and a child-friendly atmosphere. Organized activities, though sometimes sparse, add to the appeal for family stays. The hotel is also noted for its comfortable beds with many guests commenting on the quality of sleep they provide.
As a three-star establishment, Hotel Krystal often exceeds expectations, offering value and comfort comparable to higher-rated hotels. Business travelers appreciate the hotel's convenience, ample parking and soundproof rooms suitable for meetings. While there is room for improvement in wireless internet quality and modernizing business facilities, the hotel remains a solid choice for business trips.
Overall, Hotel Krystal stands out for its strategic location, exceptional service, cleanliness and various amenities, making it a highly recommended choice for a wide range of travelers. Show more
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Categories
3-Star Hotel
Hotel Krystal is well-located near Parco Natura Viva and Aquardens Spa. It offers recreational opportunities like a fitness center and bicycle rentals. Additional amenities include complimentary Wi-Fi, a television in a common area, a coffee shop/cafe, a snack bar/deli, and a bar/lounge.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Room Types
Double or Twin RoomThis air-conditioned room comes with a flat-screen TV and minibar.
Please specify bed preference when booking.
Triple RoomThis air-conditioned room comes with a flat-screen TV and minibar.
Double Room (Single Use)Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.
Quadruple RoomThe quadruple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view.
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as mountain views.
Double or Twin Room - Gardaland PackageOffering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as mountain views.
Superior Deluxe Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view.
Business Double Room with Gym AccessProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.
Double or Twin Room with Extra BedProviding free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as mountain views.
About Hotel Krystal
License: 023015-ALB-00002, IT023015A1BBDSM6R6
Guest Reviews
8.4
Very Good
Location
Hotel Krystal boasts a superb location for travelers looking to explore the diverse and enchanting attractions in and around Verona and Lake Garda. The hotel is conveniently situated just a short drive from major attractions like Gardaland, Movieland and Aquagardens, making it an ideal base for families and thrill-seekers alike. Guests appreciate the strategic placement near thermal baths and serene lakeside villages, perfect for a relaxing retreat or a fun-filled vacation.
The proximity to Verona’s bustling city center offers easy access to exquisite pizzerias, cafes and shops, enhancing the overall experience for visitors looking to indulge in local cuisine and culture. Additionally, the hotel’s centrality between Verona and Lake Garda enhances its appeal for both leisure and business travelers. Easy access to the highway ensures swift commutes to various points of interest, including spa parks, historical sites and scenic vineyards.
Furthermore, the tranquil surroundings of the Hotel Krystal provide a peaceful escape while still being well-connected to key tourist destinations. Ample parking and a convenient bus station nearby add to the ease of reaching notable attractions. Overall, Hotel Krystal's location is highly praised for its blend of convenience, accessibility and proximity to an array of activities, making it a prime choice for a diverse range of visitors.
Breakfast
The breakfast at Hotel Krystal consistently receives high praise from guests for its exceptional variety and quality. It offers a comprehensive selection of both continental and traditional items, catering to diverse tastes with both sweet and savory options readily available. The breakfast is noted as being very abundant, generous and frequently replenished, ensuring that there is always a wide range of fresh products to choose from.
Guests particularly appreciate the delicious and fresh offerings, which include everything from international choices to specific Italian delicacies. The quality of the products used, along with the attentive and friendly breakfast staff, significantly enhances the dining experience. However, it is worth mentioning that the breakfast service is partly buffet-style but often served by the staff, which some guests feel limits the typical self-serving buffet experience they expect in hotels.
There are minor suggestions for improvement such as providing larger napkins and potentially adding paper placemats for a more refined dining setup. Despite these small points, the breakfast remains a highlight for most, described as superb, wonderful and even spectacular. The atmosphere of the breakfast room, although sometimes noted as crowded, is generally regarded as pleasant due to the engaging staff and the generous offerings. Overall, the breakfast at Hotel Krystal stands out as one of the key features contributing to a satisfying stay.
Dinner
Guests who dined at Hotel Krystal had positive experiences with the culinary options in and around the property. Many praised the lunch offered at the hotel, describing it as great and the restaurant as delicious. For those looking beyond the hotel dining, the staff provided excellent recommendations, directing guests to various nearby eateries. A notable mention is a good pizzeria directly across the street, which also offers craft beer. Additionally, the hotel is conveniently placed near a kebab shop and the highly recommended Restaurant Poseidon, just a five-minute walk away. The concierge received compliments for effectively guiding guests to quality dining spots, enhancing their overall dining experience.
Rooms
Hotel Krystal receives praise for its spacious and clean rooms. Guests consistently appreciate the ample size of both the bedrooms and bathrooms, finding them well-equipped and functional. The cleanliness of the rooms is frequently highlighted with daily cleaning ensuring a tidy and welcoming environment. Comfortable beds with good mattresses contribute to a restful stay and the ample storage space, fridges and large windows add to the room's functionality.
While some note that the furnishings and overall decor of the rooms are somewhat dated, the rooms are still described as comfortable and equipped with all necessary amenities. Standard features such as TVs, Wi-Fi and bathroom products are available and some rooms offer beautiful panoramic views.
The hotel itself, though described as having a somewhat outdated appearance, remains appreciated for its quiet ambiance and the efficiency and friendliness of the staff. The location is convenient with abundant free parking, making it an accessible choice for travelers. While a few guests mention that showers can be a bit tight for larger individuals, overall, the rooms provide a pleasant and comfortable experience.
Beds
Hotel Krystal has garnered favorable reviews from guests who appreciate the standard of the beds available. The majority of visitors found the beds to be very comfortable, describing them as "super comfortable" and often highlighting the quality of the mattresses and pillows. Many guests enjoyed the king-size beds, mentioning the excellent sleep quality they provided.
The hotel ensures well-cleaned and spacious rooms, which contribute to a pleasant overall experience. Guests also commented on the cleanliness of the rooms, noting that they were well-maintained with clean windows and amenities like mini fridges.
However, a small number of reviews indicated minor issues, such as some beds being less comfortable and additional bedding not meeting expectations. Despite this, most guests had a positive experience, emphasizing the comfortable and large beds that helped make their stay enjoyable. The recurring praise for the "extremely comfortable" beds suggests that Hotel Krystal prioritizes providing a restful night's sleep for its guests.
Cleanliness
The Hotel Krystal consistently receives high praise for its cleanliness, which guests frequently highlight as one of its standout attributes. Reviews commend the immaculate condition of the rooms, bathrooms and general areas, describing them as "spotlessly clean," "very clean," and "impeccable." Guests often note that the hotel is well-maintained and hygienic with rooms cleaned daily and kept in pristine condition. The hotel's environment is described as clean and welcoming, providing a comfortable and reassuring atmosphere for visitors. Additionally, the staff is recognized for their friendliness and professionalism, contributing to the overall positive experience. Despite some mentions of noise around the hotel, the remarks overwhelmingly emphasize the excellent quality, service and impeccable cleanliness of the establishment.
Staff
The reviews for Hotel Krystal consistently highlight the exceptional performance of the staff. Attributes such as friendliness, helpfulness and professionalism are frequently noted. Many guests appreciated the warm welcome and courteous service they received, emphasizing that the staff made them feel at home and were always available to address any need or curiosity, even late at night.
Reception staff were especially lauded for their kindness, efficiency during check-in and check-out and valuable guidance on local attractions. The cleaning staff were mentioned as being attentive, ensuring that rooms were not only clean but also that the overall environment of the hotel was welcoming and functional.
Breakfast attendants earned praise for their friendliness and cheerful demeanor, contributing to a positive start to the guests' day. The staff overall were described as superb, exceptional and spectacular, showing a consistent pattern of high-quality service. The obligation to hospitality and customer care was evident with reviews frequently mentioning the staff's proactive and smiling approach, which greatly enhanced the overall guest experience at Hotel Krystal.
Wi-Fi
Hotel Krystal offers complimentary WiFi access throughout its premises with a generally strong signal. Guests have noted that the hotel is one of the few with properly working WiFi, described as prompt and good in many areas. However, the WiFi performance is inconsistent; some rooms experience poor quality or minimal coverage, resulting in slow browsing speeds or no connection at times. While there are positive remarks, the experience can vary with some guests finding the WiFi service lacking.
Gym
Hotel Krystal boasts an excellent and well-maintained gym that has impressed many guests. The gym is praised for its outstanding range of almost unusual and effectively maintained equipment, ensuring a high-quality workout experience. The gym facilities are fully equipped, clean and sanitized, adding to the overall satisfaction. Guests have found the gym to be an exceptional addition to their stay, making it a noteworthy highlight among the hotel's amenities. Despite a few comments about needing more equipment or finding it underwhelming, the vast majority find the gym to be a substantial and positive feature of Hotel Krystal.
Family
Hotel Krystal offers a delightful destination for families with children, featuring a central location that proves convenient for both exploring and relaxing. The hotel is celebrated as an excellent choice for family stays, boasting a genuine Italian family-friendly atmosphere. Guests appreciate the spacious rooms and bathrooms, suitable for accommodating up to four people and find the courtesy set very useful and convenient for family needs.
The hotel's child-friendly environment is further enhanced by the accommodating staff, who are attentive to children's needs and the organized kids' activities which, while enjoyable, may seem a bit sparse to some. Families find their stays pleasant and value the combination of location and affordability that Hotel Krystal provides. Whether visiting for a family trip or simply enjoying a nice family outing, the hotel ensures a memorable experience with its warm family welcome and dedicated suites and club rooms for families. Overall, Hotel Krystal is highly recommended for a safe, comfortable and enjoyable family getaway.
3 Star
Hotel Krystal stands out as a commendable three-star establishment, often described as providing services and features comparable to a four-star hotel. Guests frequently highlight its exceptional cleanliness and positive price-quality ratio, making it a preferred choice over other three-star hotels. Despite some remarks on the outdated and deteriorating structure, the overall sentiment leans towards appreciating the value and comfort offered. Hotel Krystal successfully elevates the standard expectations of a three-star hotel, presenting a satisfactory experience for its guests.
Business
Hotel Krystal in Bussolengo is noted for its convenience and ample parking, making it a hassle-free choice for business trips. The hotel exudes a warm, family-friendly atmosphere while still catering effectively to professional needs. It is tailored for work with soundproof rooms that are ideal for business meetings and conferences.
For business travelers, the hotel provides detailed steps to enhance their stay, showcasing excellent flexibility for changing business plans. Instant access to business amenities ensures that guests can work efficiently. The reception is available around the clock, adding to the ease of doing business.
However, there are areas for improvement. The hotel's business facilities, while sufficient, are somewhat basic and occasionally outdated. Reviews suggest enhancing wireless internet quality and expanding services to better meet modern business requirements. Overall, Hotel Krystal stands as a solid choice for business trips, though addressing a few technological and service shortcomings could elevate the experience further.
Accessible
Hotel Krystal is well-placed for travelers, offering easy access to numerous attractions, including the popular Gardaland area and Lake Garda. Guests appreciated its strategic location, highlighting its convenience for both tourists and those traveling via the highway. The hotel staff received praise for being friendly and helpful, particularly in accommodating last-minute accessibility needs, such as providing a bathroom for disabled guests. However, some reviews noted a lack of information regarding accessible rooms during booking and suggested that the hotel could improve its overall accessibility features.
No, Hotel Krystal doesn't have any pool.
No, a spa isn't available at Hotel Krystal.
No, Hotel Krystal doesn't allow dogs.
No, parking facilities aren't available at Hotel Krystal.