Cabo San Lucas, EMILIANO ZAPATA22.882266,-109.912451(Show on Map)
7.1
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Capital O Hotel Dos Mares in Cabo San Lucas is frequently hailed for its unbeatable location. Positioned just a block away from the beach and near the marina, guests enjoy easy access to the town’s main attractions, bustling bar areas and a variety of restaurants. This central location offers convenience and value, making it unnecessary for guests to rely on transportation. The hotel also provides on-site parking, which is a practical perk despite its small size.
The staff at Capital O Hotel Dos Mares receive significant praise for their friendly, approachable and accommodating demeanor. Guests consistently appreciate the attentive and kind service from the reception staff, enhancing the welcoming atmosphere of the hotel. The staff’s exceptional service is often highlighted as a key positive aspect of staying at the hotel.
While some guests found the rooms comfortable, citing adequate size, effective air conditioning and very comfortable beds and pillows, many others reported notable issues. Concerns about room conditions and cleanliness were frequent with reports of bad smells, mold, dirty mattresses and general disrepair. The rooms and bathrooms, in particular, were described as worn out and in need of maintenance.
Cleanliness standards appear inconsistent with some guests noting satisfactory cleanliness and the friendliness of cleaning staff, whereas others highlighted dirty pools, unpleasant odors and a significant pest problem, including cockroaches. The property overall is described as old and in desperate need of renovation and better upkeep.
The hotel's pool area garnered mixed reviews. While some appreciated its amenities and found it a refreshing spot, others criticized its cleanliness and maintenance, noting that the water was often dirty and cold.
Regarding amenities, the hotel's free wifi was consistently described as unreliable and spotty, failing to work effectively in guest rooms and other areas.
Nevertheless, the hotel provides a considerable value-to-location ratio, which appeals particularly to budget-conscious travelers seeking to explore the heart of Cabo San Lucas. Despite some inconveniences and the need for improvements in various areas, the positive aspects, particularly the location and staff, contribute to a generally pleasant stay for many visitors.
Categories
Cheap
Capital O Hotel Dos Mares offers budget accommodations with essential amenities. The hotel provides a cost-effective option for travelers looking to save on lodging.
Pool
Outdoor Pool
Parking
Beach
Family
Accessible
Small
4 Star
Outdoor Pool
Room Types
Standard Three bedsThis family room's standout feature is the pool with a view. Offering free toiletries, this family room includes a private bathroom with a bath or a shower. The family room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit has 3 beds.
Standard Two BedsThis twin room's special feature is the pool with a view. Providing free toiletries, this twin room includes a private bathroom with a bath or a shower. The twin room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit offers 2 beds.
StandardThis double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath or a shower. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit offers 1 bed.
Standard TripleThis triple room features a pool with a view. Offering free toiletries, this triple room includes a private bathroom with a bath or a shower. The triple room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit has 2 beds.
Superior Two bedsGuests will have a special experience as the twin room provides a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a bath or a shower. The twin room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit offers 2 beds.
Guest Reviews
7.1
Good
Review Summaries
Location
Capital O Hotel Dos Mares in Cabo San Lucas receives glowing praise for its prime location. Nestled just one block from the beach and in close proximity to the marina, it offers guests easy access to the town’s main attractions, the bustling bar area and a variety of delightful restaurants. This central positioning means that everything visitors need is within walking distance, making taxis or other transportation largely unnecessary.
The hotel's location offers a superb blend of convenience and value, frequently highlighted as perfect for those looking to explore the heart of Cabo San Lucas without breaking the bank. The added bonus of on-site parking also makes it a practical choice for those traveling by car.
Guests often commend the hotel's excellent price-to-location ratio, making it an attractive option for budget-conscious travelers. The friendly staff and comfortable amenities further enhance the appeal, ensuring a pleasant stay for those who choose this well-situated hotel.
Rooms
Capital O Hotel Dos Mares in Cabo San Lucas has garnered mixed reviews regarding its rooms. On the positive side, some guests appreciated that the rooms are comfortable, feature air conditioning and have very comfortable beds and pillows. A few guests also mentioned that the room size was adequate for their needs.
However, several guests reported significant concerns about the overall condition and cleanliness of the rooms. Many found the rooms to be much smaller than the photos depicted, lacking sufficient lighting and in dire need of maintenance. Numerous reports mentioned that various rooms had bad smells, including odors of sewage, cigarettes and dampness. Additionally, issues such as mold, dirty mattresses, peeling paint and malfunctioning amenities like non-working TVs and problematic air conditioning were noted.
The overall condition of the hotel seems to be worn out with chipped plaster and neglected appearances, suggesting that the photos online may be edited or taken from angles that enhance the hotel's appearance. The bathrooms in particular faced criticism for being small, dirty and poorly ventilated.
Guest experiences with hotel services were also subpar with reports of inadequate cleaning schedules and insufficient provision of basic amenities like towels and toilet paper, often requiring persistent requests. Overall, while the hotel offers some level of comfort, there seems to be a clear need for substantial improvements in maintenance, cleanliness and service quality.
Beds
Capital O Hotel Dos Mares in Cabo San Lucas has received a mix of feedback regarding their beds with several guests praising the beds for being comfortable and the pillows for being super comfortable. Many visitors appreciated the new mattresses and described the beds as very comfortable and even very clean, which added to their pleasant stay. However, there were some less favorable reviews noting hard mattresses, small and uncomfortable beds and even mattresses that were described as dirty and thin. Additionally, a few guests reported that the bed bases were made of concrete and found them to be high and uncomfortable. While there is a notable presence of positive remarks about the comfort of the beds, the experiences appear varied, suggesting some inconsistency in bed comfort across different rooms.
Cleanliness
Capital O Hotel Dos Mares in Cabo San Lucas has garnered a mixed reception regarding its cleanliness. Positive highlights include remarks about exceptional and very good cleaning with some guests noting clean rooms and overall cleanliness of certain areas.
However, numerous reviews indicate significant concerns. Guests frequently mentioned dirty pools, strange and unpleasant odors emanating from bathrooms and drains and issues with bed linens and towels smelling bad or being visibly worn out. The rooms themselves often smelled of humidity and the presence of cockroaches was noted by several reviewers, indicating a serious pest problem.
The property overall is described as old and in need of comprehensive maintenance and renovation. Many sections of the hotel, including bathroom facilities, appear neglected and suffer from poor upkeep. Moreover, dissatisfaction extends to the cleaning staff with reports of rudeness and inadequate cleaning services. Some guests reported experiencing noise disturbances and struggled with faulty room amenities such as weak water flow and uncomfortable bedding conditions.
Overall, while there are aspects of cleanliness that some guests found satisfactory, a significant number of reviews highlight the hotel’s struggles with maintenance, pest control and overall cleanliness.
Staff
Capital O Hotel Dos Mares in Cabo San Lucas is significantly praised for its exceptional staff. Guests frequently highlight the crew's friendliness, describing the staff as respectful, approachable and always eager to help. The attention provided by the staff, particularly at the reception, receives consistent appreciation with special mentions for their kind and attentive service.
Several reviewers noted the warmth of their welcome, mentioning surprise gestures that added a personal touch to their stay. The overall attitude of the staff is commended for being excellent, supportive and accommodating, contributing to an overall positive guest experience. Although there were a few instances of inattentiveness and less favorable encounters, these were vastly outnumbered by the numerous mentions of the team's super nice and amazing service.
Attention to cleanliness also stands out with the property described as clean and the cleaning staff noted for their friendliness. Receptionists, especially the morning receptionist, received accolades for their friendly demeanor. All in all, the staff at Capital O Hotel Dos Mares plays a crucial role in ensuring a welcoming and pleasant stay for their guests.
Wi-Fi
Travelers considering a stay at Capital O Hotel Dos Mares in Cabo San Lucas might want to be prepared for unreliable internet service. Reviews consistently highlight issues with the hotel's wifi, describing it as inconsistent, sporadic and spotty. Many guests reported that the internet barely worked or didn't work at all during their stay. The signal was notably poor in guestrooms and sometimes did not work even on the terrace, where there are no sockets available. Overall, while the hotel's wifi was available on paper, guests frequently found it to be unsatisfactory in practice.
Pool
The pool at Capital O Hotel Dos Mares in Cabo San Lucas received mixed feedback from guests. While some appreciated the pool as a small but refreshing spot perfect for a nice dip, others were less impressed by its maintenance. Several reviews pointed out that the pool water often appeared dirty and cold, making it less inviting. Comments highlighted issues with cleanliness and maintenance, noting that the pool area sometimes lacked proper care and attention. Positive remarks did mention that the pool area is very nice, offering shade and amenities like tables, umbrellas and chairs and even a bar for breakfast. However, the frequent complaints about the pool being under maintenance and having cloudy, overly chlorinated water suggest that consistency in upkeep could improve the overall guest experience.
Parking
Capital O Hotel Dos Mares in Cabo San Lucas provides the convenience of on-property parking, a feature that guests appreciate given the excellent location of the hotel. However, the parking lot is notably small, accommodating only about 6 to 7 cars and often necessitating tandem parking. This can make coming and going a bit challenging, especially during peak times when the lot tends to become quite disordered. Despite being limited and somewhat uncomfortable, the parking space is manageable if one is prepared for the potential inconvenience. For guests valuing location and price, the small parking lot is a worthwhile compromise.
FAQ
Yes, Capital O Hotel Dos Mares, Cabo San Lucas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Capital O Hotel Dos Mares, Cabo San Lucas.
No, Capital O Hotel Dos Mares, Cabo San Lucas doesn't allow dogs.
Yes, parking facilities are available at Capital O Hotel Dos Mares, Cabo San Lucas.
No, Capital O Hotel Dos Mares, Cabo San Lucas doesn't have a gym.
