Crystalbrook Bailey
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Summary of reviewsCrystalbrook Bailey, located in the heart of Cairns, receives widespread acclaim for its prime positioning. Guests relish its proximity to key attractions, including the Esplanade, shops, restaurants and landmarks, making city exploration effortless. Its central location also provides easy access to amenities such as supermarkets and parking facilities, enhancing the overall convenience of a stay.
The hotel’s rooms are praised for their comfort, modernity and tasteful design. Guests often mention the spacious and well-appointed interiors furnished with useful amenities like Nespresso machines. While a few guests noted musty smells and occasional issues with room size, the overall sentiment is highly positive, highlighting comfort, quietness and cleanliness.
Crystalbrook Bailey’s cleanliness garners notable commendations. The entire property, from rooms to public areas, is kept in immaculate condition by friendly and efficient housekeeping staff. The modern design and sustainable practices add to the hotel’s appeal.
Staff at Crystalbrook Bailey receive high marks for their exceptional service and friendliness. Front desk and reception staff are often highlighted for their professional and accommodating demeanor, ensuring guests feel welcomed and valued.
Guests generally find the wifi service fast, reliable and easy to access with the added feature of smart TVs equipped with Chromecast enhancing the experience. Though there are occasional issues with connectivity, the overall feedback is positive.
The bedding at the hotel is frequently described as very comfortable, contributing to restful stays. While some guests find certain pillows or mattresses less to their liking, the majority report high satisfaction with the bed quality.
While the breakfast experience at Crystalbrook Bailey receives mixed reviews, many guests appreciate the delicious and satisfying options available. The notable areas for improvement include expanding the variety and ensuring consistency in quality. Dinner options also evoke mixed responses with praise for the quality of the open dining venues despite some closures and high prices.
The pool area is clean and well-designed, but its small size and lack of adequate sunlight are common concerns. Guests also appreciate the clean and functional gym, although they note a need for more comprehensive equipment.
Parking services at Crystalbrook Bailey are generally deemed secure and affordable, despite occasional difficulties with tight spaces and navigation. Street parking options further add to the practicality of the facility.
Overall, Crystalbrook Bailey offers a compelling blend of luxury, comfort and convenience, making it a highly recommended choice for travelers to Cairns. While there are areas for improvement, the positive aspects of location, cleanliness, staff service and general amenities shine through, ensuring a pleasant stay for most visitors.
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The hotel’s rooms are praised for their comfort, modernity and tasteful design. Guests often mention the spacious and well-appointed interiors furnished with useful amenities like Nespresso machines. While a few guests noted musty smells and occasional issues with room size, the overall sentiment is highly positive, highlighting comfort, quietness and cleanliness.
Crystalbrook Bailey’s cleanliness garners notable commendations. The entire property, from rooms to public areas, is kept in immaculate condition by friendly and efficient housekeeping staff. The modern design and sustainable practices add to the hotel’s appeal.
Staff at Crystalbrook Bailey receive high marks for their exceptional service and friendliness. Front desk and reception staff are often highlighted for their professional and accommodating demeanor, ensuring guests feel welcomed and valued.
Guests generally find the wifi service fast, reliable and easy to access with the added feature of smart TVs equipped with Chromecast enhancing the experience. Though there are occasional issues with connectivity, the overall feedback is positive.
The bedding at the hotel is frequently described as very comfortable, contributing to restful stays. While some guests find certain pillows or mattresses less to their liking, the majority report high satisfaction with the bed quality.
While the breakfast experience at Crystalbrook Bailey receives mixed reviews, many guests appreciate the delicious and satisfying options available. The notable areas for improvement include expanding the variety and ensuring consistency in quality. Dinner options also evoke mixed responses with praise for the quality of the open dining venues despite some closures and high prices.
The pool area is clean and well-designed, but its small size and lack of adequate sunlight are common concerns. Guests also appreciate the clean and functional gym, although they note a need for more comprehensive equipment.
Parking services at Crystalbrook Bailey are generally deemed secure and affordable, despite occasional difficulties with tight spaces and navigation. Street parking options further add to the practicality of the facility.
Overall, Crystalbrook Bailey offers a compelling blend of luxury, comfort and convenience, making it a highly recommended choice for travelers to Cairns. While there are areas for improvement, the positive aspects of location, cleanliness, staff service and general amenities shine through, ensuring a pleasant stay for most visitors.
Luxury Hotel
An art-inspired 5-star luxury hotel offering sophisticated accommodation and apartments in the heart of Cairns. It features refined dining options, an outdoor swimming pool, and a fitness center, with art and culture integrated throughout the hotel.
Hotel Taking Steps Towards Sustainability
As part of the Crystalbrook Collection, this hotel has achieved EarthCheck Silver certification. It features plastic-free initiatives, including recycled wooden key cards and large format bathroom amenities. The hotel also participates in composting programs and prioritizes local sourcing.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi and is well-appointed with city views. It includes a restaurant, outdoor swimming pool, and fitness center, providing guests with comprehensive services and connectivity.
5-Star Hotel
This stylish hotel champions responsible luxury and offers guest rooms and apartments, some with up to three bedrooms. It features two swimming pools and three restaurants, offering a fresh and inviting atmosphere for a lively holiday.
Hotel with Outdoor Pool
Crystalbrook Bailey features an outdoor swimming pool and bar. It is a modern and stylish pool area in a central location.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
Crystalbrook Bailey has received consistently positive feedback for its exceptional location. Nestled right in the heart of Cairns, this hotel boasts a prime position that offers guests unparalleled convenience. Visitors have highlighted its proximity to a wide array of attractions including the Esplanade, beach, shops, restaurants, cafes and key landmarks like the aquarium and zoo, all within walking distance. Those staying at the hotel have found it incredibly easy to explore the city on foot with most significant spots reachable within a short stroll.
The strategic placement near the best seafood restaurants and the city’s bustling center makes it perfect for those looking to immerse themselves in the local dining scene. Additionally, the hotel’s central location facilitates easy access to essential amenities such as supermarkets and convenience stores, further enhancing the comfort of the stay.
Guests have also praised the hotel's quick accessibility to the pool and parking, adding convenience to leisure and travel arrangements. Whether one is in Cairns for business or pleasure, the hotel's central positioning, combined with its modern, clean accommodations and friendly staff, ensures a pleasant and hassle-free experience. This combination makes Crystalbrook Bailey an ideal hub for exploring the vibrant and dynamic city of Cairns.
Crystalbrook Bailey’s breakfast experiences evoke a mixed response from guests. On the positive side, many guests highlight the breakfast as amazing, delicious and satisfying with a variety of options. Reviews often praise the extensive and great breakfast buffet, emphasizing the accommodating staff and the pleasant overall service. The setting also garners appreciation with several mentions of breakfast being conveniently located and enjoyable.
However, there are notable areas for improvement. Some guests report dissatisfaction with the breakfast selections, describing them as limited, basic or ordinary. Specific criticisms include cold or overcooked hot food, lack of variety and high prices compared to the quality offered. Several reviews also mention that breakfast was simply not available during their stay, leading to disappointment among those who were expecting it as part of their package.
Overall, while many find the breakfast experience at Crystalbrook Bailey commendable, there is a need for expansion in variety and consistency in quality to meet higher expectations.
Crystalbrook Bailey offers a mixed dining experience according to guest reviews. While some guests were disappointed by the limited dining options and the closure of certain restaurants and bars, others praised the food quality. The restaurant and bar areas that were open received high marks with particular emphasis on the excellent selection of wines and delicious meals, such as the sublime steak and exceptional food at CC's restaurant, despite it being described as expensive. Breakfast and dinners onsite were well-received and the availability of good restaurants around the hotel did not go unnoticed. Service, however, was inconsistent and the lack of room service and minibar options were notable drawbacks. Guests also mentioned that the dining facilities had specific operating hours, which occasionally led to inconvenience. Overall, the dining experience at Crystalbrook Bailey has strong points but potential guests should verify the availability and operation hours of the hotel's dining facilities prior to their stay.
The guest reviews for 'Crystalbrook Bailey' consistently highlight a range of positive aspects regarding the hotel rooms. Guests frequently commend the comfort, noting that beds are particularly comfortable. The rooms are described as clean, modern and well-designed, often emphasizing the tasteful décor and stylish interiors. Many guests appreciate the spaciousness of the rooms and bathrooms, citing them as well-appointed and beautifully furnished.
A number of reviews mention the excellent location and the usefulness of room amenities such as Nespresso machines and well-equipped kitchens. The rooms are also praised for being quiet and offering nice views with effective lighting settings that enhance the ambience.
However, there are recurring mentions of musty smells in some rooms, as well as occasional issues with room size, which some guests found to be on the smaller side. Despite these few drawbacks, the overwhelming sentiment is positive with many guests finding the rooms to be inviting, comfortable and an excellent aspect of the hotel experience.
Crystalbrook Bailey boasts a mix of feedback regarding the comfort of its beds with a strong emphasis on positive experiences from guests. Many reviewers consistently highlight the comfort and quality of the beds, often describing them as comfy, very comfortable and even super comfortable. The pillows generally receive positive remarks, praised for their excellence and softness, although a few guests found some pillows too firm or uncomfortable.
Several guests describe the beds as the best they've ever slept in, mentioning the large and well-made beds with some rooms offering king-sized beds that are actually two large singles put together. The positive comments also touch on the overall bedding, which is often cited as comfortable, clean and of good quality.
However, a subset of reviews indicates some dissatisfaction with mentions of old or uncomfortable mattresses, beds that were too firm or too soft and a preference for proper king beds rather than two singles combined. Additionally, sofa beds were frequently noted as less comfortable compared to the main beds.
Despite some negative feedback, the majority of reviewers seem to have found the beds at Crystalbrook Bailey to be quite comfortable, contributing to an overall restful stay.
Crystalbrook Bailey receives remarkable praise for its cleanliness and modernity. Guests frequently highlight the hotel's immaculate rooms, describing them as clean, modern and very comfortable. The entire property maintains a high standard of cleanliness with comments on the spotless rooms and well-kept amenities. The modern design and stylish furnishings of the hotel add to its appeal, making it a bright and inviting place to stay.
Several guests compliment the friendly housekeeping staff, who maintain the hotel's pristine condition. Cleanliness extends throughout the property, from the comfortable rooms to the well-laid-out facilities and public areas. The environmentally sustainable practices of the hotel are also appreciated by visitors.
Though there were occasional mentions of musty smells in some rooms and issues like tight parking spaces, the overall perception remains predominantly positive regarding cleanliness. The combination of sparkling clean facilities, modern interiors and excellent location makes Crystalbrook Bailey a highly recommended choice for travelers seeking comfort and convenience.
The staff at Crystalbrook Bailey have received commendations for their exceptional service and friendliness. Reviews describe them as fabulous, polite, superb and always eager to help. Front desk and reception staff, in particular, consistently delivered friendly and professional service, handling check-ins swiftly and effectively, often going out of their way to accommodate guests. The concierge service also garnered praise for being excellent and very attentive. Notable employees like Sarah at reception and the barista were highlighted for their exemplary service. The team was noted for their efficiency and seamless service, making guests feel welcomed and valued throughout their stay. Despite occasional mention of less satisfactory experiences, the overwhelming sentiment reflects a highly positive impression of a helpful, friendly and professional staff dedicated to ensuring a pleasant and comfortable guest experience.
Crystalbrook Bailey offers an overall positive wifi experience for its guests. Reviews frequently commend the fast, reliable and easy-to-access wifi, often highlighting that it requires no password for connection. Many guests also appreciated the free wifi as a valuable feature. The wifi reception is generally described as very good with specific mentions of strong and decent connectivity levels.
In-room amenities enhancing the wifi experience include smart TVs equipped with Chromecast, allowing guests to stream Netflix from their phones seamlessly. Additionally, USB charging sockets next to the bed add to the convenience.
Despite these positives, a few reviews indicate occasional issues such as weak, slow or spotty wifi and instances where the wifi was not working. Nevertheless, the overall feedback leans towards a satisfactory and efficient internet service at Crystalbrook Bailey.
Crystalbrook Bailey offers a gym that has received mixed but generally positive feedback from its guests. Many appreciated the cleanliness and functionality of the gym, noting that it has essential equipment and is useful for a basic workout routine. However, several reviews mentioned that the gym could benefit from more comprehensive equipment with some guests specifically pointing out the lack of free weights and dumbbells. The gym space itself is described as large and spacious, yet sparsely equipped, which might not cater to all fitness needs. Despite a few criticisms about outdated facilities and limited availability, the overall sentiment suggests that the gym is adequate for a decent workout. On a positive note, the fitness center is conveniently located on the first floor and provides a satisfactory experience for those looking to maintain their fitness routine while traveling.
The pool area at Crystalbrook Bailey generally receives mixed feedback from guests. Positively, several reviews highlight the pool as clean, beautiful and nicely designed, making it a welcoming spot especially for young children. It's noted that children, in particular, seemed to enjoy the pool area, which is described as good both during the day and at night. The outdoor pool is frequently mentioned as a nice feature with security being well-managed and the area being well-equipped.
However, many guests talk about the pool being quite small, often crowded and lacking enough space or seating for everyone. Numerous comments mention the pool is often shaded, not getting enough sunlight throughout the day and lacking warmth, making it less appealing for some visitors. Additionally, maintenance issues were noted with some reviews pointing out that the pool area could use more lighting and better upkeep.
Overall, while the pool area is praised for its cleanliness and design, the size and lack of sunlight appear to be recurring concerns among guests.
Crystalbrook Bailey offers a range of parking options that cater to different needs and preferences. The availability of secure parking is a notable highlight, providing peace of mind for drivers. Parking on-site costs $12 per day, which is generally considered affordable, especially for a city hotel. Guests appreciated the ample availability of spaces, stating there was plenty of room for cars. Additionally, some reviews mentioned that street parking is also an option, which is free.
However, there are a few points to consider. Some guests found the parking spaces to be tight and navigating the entry to be daunting. There were also mentions of the parking being confusing and certain guests reported difficulties with swiping into the parking area. For those who stayed longer, some felt that the $12 daily rate accumulated to be expensive. Moreover, there were instances where no parking spots were available or it was challenging to find a spot upon arrival.
Overall, the parking facilities at Crystalbrook Bailey are practical with a reasonable daily rate and secure options, though improvements could be made in signage and ease of access.
Crystalbrook Bailey is frequently described as a new and luxurious property with many reviewers lauding its superb design and modern amenities. Guests praised its exceptional quality and found it worthy of a five-star rating. The hotel’s location is highlighted as a key advantage, being clean, modern and close to everything guests needed.
However, some reviews pointed out that the hotel lacked some of the meticulous attention to detail expected of a five-star establishment. There were mentions of limited breakfast options and a general sentiment that it did not quite measure up to luxury standards like the Ritz. Despite this, many guests felt the hotel was definitely worth its five-star rating and expressed their intention to return, admiring its luxury and beautiful lobbies.
In summary, while Crystalbrook Bailey might not appeal to those with the highest expectations of five-star opulence, it offers a high standard of luxury and convenience that many guests found satisfying and recommendable.
Crystalbrook Bailey is a hotel that clearly prioritizes accessibility for guests with disabilities. With rooms close to the elevator and bathrooms specifically designed to accommodate disabled guests with features such as wide entrances and flat floors, the hotel ensures ease of movement. Guests have praised the user-friendly facilities and accessible elevators, making navigation seamless, even with wheelie walkers. The hotel's secure parking is also easily accessible, adding to the convenience.
Located in a great area, the hotel is within easy walking distance to various places, adding to its allure. Clean, accessible rooms contribute to a comfortable stay, while the quiet environment provides a relaxing atmosphere. Overall, Crystalbrook Bailey stands out for its commitment to ensuring an accessible and pleasant experience for all its guests.
Crystalbrook Bailey's outdoor pool consistently garners praise for its cleanliness and aesthetic appeal, especially in the evening. Many guests compliment the pool area, describing it as pleasant and lovely. The rooftop location adds a unique charm, contributing to the overall positive impression. However, some reviews note that the pool can become overcrowded and feel a bit small at times. Despite these occasional critiques, the pool is generally seen as a significant positive feature of the hotel.
Crystalbrook Bailey is a haven of luxury and sophistication that truly delivers on its promise of a high-end experience. Guests consistently praised the hotel for its clean, upscale and beautifully appointed rooms, noting the quality fixtures and lavish design that exceed expectations. From the moment of arrival, the classy atmosphere imbues a sense of anticipation for a special stay.
The attention to detail in room design and amenities has left a lasting impression with many reviewers highlighting the commitment to sustainable luxury as a standout feature. Guests felt pampered and indulged, describing the hotel ambiance as phenomenal and luxurious in every sense.
The interiors are not only practical but embody a luxurious aesthetic that adds to the overall comfort and enjoyment. Visitors have also complimented the artistically designed and well-appointed spaces, from the rooms to the lobbies, all contributing to the five-star worthy experience.
In summary, Crystalbrook Bailey offers a refined and luxurious escape that consistently impresses with its beautiful finishes, thoughtful amenities and a commitment to both elegance and sustainability. The hotel’s luxurious atmosphere guarantees an unforgettable stay, making it worth every penny for those seeking an upscale retreat.
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Location
The strategic placement near the best seafood restaurants and the city’s bustling center makes it perfect for those looking to immerse themselves in the local dining scene. Additionally, the hotel’s central location facilitates easy access to essential amenities such as supermarkets and convenience stores, further enhancing the comfort of the stay.
Guests have also praised the hotel's quick accessibility to the pool and parking, adding convenience to leisure and travel arrangements. Whether one is in Cairns for business or pleasure, the hotel's central positioning, combined with its modern, clean accommodations and friendly staff, ensures a pleasant and hassle-free experience. This combination makes Crystalbrook Bailey an ideal hub for exploring the vibrant and dynamic city of Cairns.
Breakfast
However, there are notable areas for improvement. Some guests report dissatisfaction with the breakfast selections, describing them as limited, basic or ordinary. Specific criticisms include cold or overcooked hot food, lack of variety and high prices compared to the quality offered. Several reviews also mention that breakfast was simply not available during their stay, leading to disappointment among those who were expecting it as part of their package.
Overall, while many find the breakfast experience at Crystalbrook Bailey commendable, there is a need for expansion in variety and consistency in quality to meet higher expectations.
Dinner
Rooms
A number of reviews mention the excellent location and the usefulness of room amenities such as Nespresso machines and well-equipped kitchens. The rooms are also praised for being quiet and offering nice views with effective lighting settings that enhance the ambience.
However, there are recurring mentions of musty smells in some rooms, as well as occasional issues with room size, which some guests found to be on the smaller side. Despite these few drawbacks, the overwhelming sentiment is positive with many guests finding the rooms to be inviting, comfortable and an excellent aspect of the hotel experience.
Beds
Several guests describe the beds as the best they've ever slept in, mentioning the large and well-made beds with some rooms offering king-sized beds that are actually two large singles put together. The positive comments also touch on the overall bedding, which is often cited as comfortable, clean and of good quality.
However, a subset of reviews indicates some dissatisfaction with mentions of old or uncomfortable mattresses, beds that were too firm or too soft and a preference for proper king beds rather than two singles combined. Additionally, sofa beds were frequently noted as less comfortable compared to the main beds.
Despite some negative feedback, the majority of reviewers seem to have found the beds at Crystalbrook Bailey to be quite comfortable, contributing to an overall restful stay.
Cleanliness
Several guests compliment the friendly housekeeping staff, who maintain the hotel's pristine condition. Cleanliness extends throughout the property, from the comfortable rooms to the well-laid-out facilities and public areas. The environmentally sustainable practices of the hotel are also appreciated by visitors.
Though there were occasional mentions of musty smells in some rooms and issues like tight parking spaces, the overall perception remains predominantly positive regarding cleanliness. The combination of sparkling clean facilities, modern interiors and excellent location makes Crystalbrook Bailey a highly recommended choice for travelers seeking comfort and convenience.
Staff
Wi-Fi
In-room amenities enhancing the wifi experience include smart TVs equipped with Chromecast, allowing guests to stream Netflix from their phones seamlessly. Additionally, USB charging sockets next to the bed add to the convenience.
Despite these positives, a few reviews indicate occasional issues such as weak, slow or spotty wifi and instances where the wifi was not working. Nevertheless, the overall feedback leans towards a satisfactory and efficient internet service at Crystalbrook Bailey.
Gym
Pool
However, many guests talk about the pool being quite small, often crowded and lacking enough space or seating for everyone. Numerous comments mention the pool is often shaded, not getting enough sunlight throughout the day and lacking warmth, making it less appealing for some visitors. Additionally, maintenance issues were noted with some reviews pointing out that the pool area could use more lighting and better upkeep.
Overall, while the pool area is praised for its cleanliness and design, the size and lack of sunlight appear to be recurring concerns among guests.
Parking
However, there are a few points to consider. Some guests found the parking spaces to be tight and navigating the entry to be daunting. There were also mentions of the parking being confusing and certain guests reported difficulties with swiping into the parking area. For those who stayed longer, some felt that the $12 daily rate accumulated to be expensive. Moreover, there were instances where no parking spots were available or it was challenging to find a spot upon arrival.
Overall, the parking facilities at Crystalbrook Bailey are practical with a reasonable daily rate and secure options, though improvements could be made in signage and ease of access.
5 Star
However, some reviews pointed out that the hotel lacked some of the meticulous attention to detail expected of a five-star establishment. There were mentions of limited breakfast options and a general sentiment that it did not quite measure up to luxury standards like the Ritz. Despite this, many guests felt the hotel was definitely worth its five-star rating and expressed their intention to return, admiring its luxury and beautiful lobbies.
In summary, while Crystalbrook Bailey might not appeal to those with the highest expectations of five-star opulence, it offers a high standard of luxury and convenience that many guests found satisfying and recommendable.
Accessible
Located in a great area, the hotel is within easy walking distance to various places, adding to its allure. Clean, accessible rooms contribute to a comfortable stay, while the quiet environment provides a relaxing atmosphere. Overall, Crystalbrook Bailey stands out for its commitment to ensuring an accessible and pleasant experience for all its guests.
Outdoor Pool
Luxury
The attention to detail in room design and amenities has left a lasting impression with many reviewers highlighting the commitment to sustainable luxury as a standout feature. Guests felt pampered and indulged, describing the hotel ambiance as phenomenal and luxurious in every sense.
The interiors are not only practical but embody a luxurious aesthetic that adds to the overall comfort and enjoyment. Visitors have also complimented the artistically designed and well-appointed spaces, from the rooms to the lobbies, all contributing to the five-star worthy experience.
In summary, Crystalbrook Bailey offers a refined and luxurious escape that consistently impresses with its beautiful finishes, thoughtful amenities and a commitment to both elegance and sustainability. The hotel’s luxurious atmosphere guarantees an unforgettable stay, making it worth every penny for those seeking an upscale retreat.
Yes, Crystalbrook Bailey has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crystalbrook Bailey.
No, Crystalbrook Bailey doesn't allow dogs.
Yes, parking facilities are available at Crystalbrook Bailey.
Yes, Crystalbrook Bailey has a gym.
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