Al Masa Hotel Nasr City
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Summary of reviewsAl Masa Hotel Nasr City enjoys an excellent location, offering convenient access to the airport, downtown Cairo and several malls, while also providing a serene setting with beautiful gardens that create a relaxing atmosphere. This tranquil environment is highly appreciated by both business and leisure travelers. The location is safe and accessible with various nearby services including banks, cinemas and restaurants.
The breakfast experience at the hotel receives generally positive reviews with guests praising the diversity and quality of the food, spanning Western and Egyptian cuisines. The fresh waffle and egg stations are particularly enjoyed. However, some guests found the breakfast options to be limited and repetitive with certain complaints about the freshness and variety of the food.
Dining experiences at the hotel are lauded with the hotel's on-site Lebanese restaurant, Villa Beirut, receiving particular acclaim for its quality and reasonable pricing. The restaurants are well-regarded for their diverse menus and clean, comfortable environments. However, some guests noted that the service and food quality could be inconsistent and a few restaurants closed earlier than expected.
The rooms at Al Masa Hotel Nasr City are a point of contention. While some guests appreciate the spaciousness, comfort and scenic views, many others criticize the dated furniture, cleanliness issues and poor maintenance. Problems such as dirty carpets, malfunctioning showers and inadequate soundproofing were frequently mentioned, suggesting the need for significant renovations.
Cleanliness in the hotel presents mixed feedback. While the external areas such as gardens and outdoor facilities are well-maintained, the internal conditions of the rooms, including carpets and furniture, often fall short of expectations. Deep cleaning and updated management practices are necessary to ensure a consistently clean environment.
Guest experiences with the hotel staff are varied. Some specific staff members are praised for their friendliness, professionalism and helpfulness, contributing positively to guests’ stays. However, reception staff faced criticism for unprofessional behavior, poor customer service, language barriers and long wait times. Despite these issues, many guests still reported a generally positive interaction with staff.
Wi-Fi connectivity at the hotel is widespread, covering most parts including the gardens. While some guests experienced intermittent connectivity and weak signals outside the main building, others found the internet adequate for their needs.
The hotel's spa and gym offer basic amenities with the spa providing gender-specific usage times but often criticized for limited hours and cleanliness issues. The gym has modern equipment but feels small and slightly outdated. Both facilities, while adequate, could benefit from improvements in terms of maintenance and operational hours.
The pool area at Al Masa Hotel is a highlight, praised for its beauty and spaciousness, offering a pleasant experience with comfortable poolside facilities. However, issues with water temperature, cleanliness and occasional overcrowding were noted. Despite these, the pool staff received positive feedback for their service.
Parking facilities elicit mixed reviews. Valet service and safe, free parking with available spaces are appreciated, but the narrow and crowded parking areas present challenges for many guests. Alternative transportation options like Uber are valued for their convenience.
Lastly, the hotel is highly regarded for its family-friendly environment, featuring beautiful gardens, a designated kids area and numerous on-site facilities such as a cinema, cafes and a mosque. These amenities cater well to families, making it a preferred choice for travelers with children.
Overall, while Al Masa Hotel Nasr City has many appealing aspects, there are notable areas for improvement, particularly regarding room condition, cleanliness and staff service.
Categories
The breakfast experience at the hotel receives generally positive reviews with guests praising the diversity and quality of the food, spanning Western and Egyptian cuisines. The fresh waffle and egg stations are particularly enjoyed. However, some guests found the breakfast options to be limited and repetitive with certain complaints about the freshness and variety of the food.
Dining experiences at the hotel are lauded with the hotel's on-site Lebanese restaurant, Villa Beirut, receiving particular acclaim for its quality and reasonable pricing. The restaurants are well-regarded for their diverse menus and clean, comfortable environments. However, some guests noted that the service and food quality could be inconsistent and a few restaurants closed earlier than expected.
The rooms at Al Masa Hotel Nasr City are a point of contention. While some guests appreciate the spaciousness, comfort and scenic views, many others criticize the dated furniture, cleanliness issues and poor maintenance. Problems such as dirty carpets, malfunctioning showers and inadequate soundproofing were frequently mentioned, suggesting the need for significant renovations.
Cleanliness in the hotel presents mixed feedback. While the external areas such as gardens and outdoor facilities are well-maintained, the internal conditions of the rooms, including carpets and furniture, often fall short of expectations. Deep cleaning and updated management practices are necessary to ensure a consistently clean environment.
Guest experiences with the hotel staff are varied. Some specific staff members are praised for their friendliness, professionalism and helpfulness, contributing positively to guests’ stays. However, reception staff faced criticism for unprofessional behavior, poor customer service, language barriers and long wait times. Despite these issues, many guests still reported a generally positive interaction with staff.
Wi-Fi connectivity at the hotel is widespread, covering most parts including the gardens. While some guests experienced intermittent connectivity and weak signals outside the main building, others found the internet adequate for their needs.
The hotel's spa and gym offer basic amenities with the spa providing gender-specific usage times but often criticized for limited hours and cleanliness issues. The gym has modern equipment but feels small and slightly outdated. Both facilities, while adequate, could benefit from improvements in terms of maintenance and operational hours.
The pool area at Al Masa Hotel is a highlight, praised for its beauty and spaciousness, offering a pleasant experience with comfortable poolside facilities. However, issues with water temperature, cleanliness and occasional overcrowding were noted. Despite these, the pool staff received positive feedback for their service.
Parking facilities elicit mixed reviews. Valet service and safe, free parking with available spaces are appreciated, but the narrow and crowded parking areas present challenges for many guests. Alternative transportation options like Uber are valued for their convenience.
Lastly, the hotel is highly regarded for its family-friendly environment, featuring beautiful gardens, a designated kids area and numerous on-site facilities such as a cinema, cafes and a mosque. These amenities cater well to families, making it a preferred choice for travelers with children.
Overall, while Al Masa Hotel Nasr City has many appealing aspects, there are notable areas for improvement, particularly regarding room condition, cleanliness and staff service.
Family Friendly Hotel
This hotel offers childcare services. It provides a comfortable environment suitable for families.
Hotel with Free Wi-Fi
Situated in Nasr City, Cairo, this hotel offers free Wi-Fi. Its central location and comprehensive amenities make it a suitable choice for guests seeking connectivity and convenience.
Hotel with Parking
Guests benefit from free parking facilities at this hotel. Wheelchair-accessible parking and free self-parking options are also available, enhancing convenience for various needs.
Hotel with Tennis Courts
This hotel features a tennis court, wellness center, and is located in the center of Cairo. It provides convenient access to local attractions.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Al Masa Hotel Nasr City enjoys a prime location that garners high praise from guests, providing easy access to a range of places, including the airport, downtown Cairo and various malls. The property is lauded not just for its convenient proximity but also for offering a serene environment away from the city's hustle and bustle. The surrounding greenery, beautiful gardens and park-like setting create a relaxing atmosphere, making it an ideal retreat amidst the lively backdrop of Cairo. Although some guests mention its distance from the busy city center, the tranquility and safety of the location are well appreciated, making it accessible for taxis and Uber. The hotel is also close to a variety of services, including banks, cinemas and restaurants, further enhancing its appeal. The overall positive environment, combined with excellent facilities, makes it a preferred choice for both business and leisure visitors.
The breakfast experience at Al Masa Hotel Nasr City is a mixed blend of positive and negative impressions from guests. On the positive side, many guests appreciated the breakfast, describing it as good, very good, excellent and amazing. They praised the diversity and abundance of the offerings with options spanning both Western and Egyptian cuisines. Breakfast was often noted as delicious and high-quality with some reviewers especially enjoying fresh waffle and egg stations. The decor of the breakfast area and the cooperative and friendly hotel staff also earned favorable mentions, enhancing the overall dining experience.
However, not all feedback was positive. Several guests found the breakfast to be limited and repetitive, falling short of their expectations for a 5-star hotel. Some reported issues with the freshness of the food, describing it as oversalted or not fresh. The absence of freshly squeezed juices was a common complaint with some guests deterred by the use of chemical juices. Additionally, the breakfast buffet was sometimes noted to lack variety with certain staple items like omelets being difficult to procure.
Overall, while many guests were satisfied with their breakfast experience, there are areas that the hotel could improve to meet higher expectations consistently.
Al Masa Hotel Nasr City offers an extensive selection of dining experiences that cater to various tastes and preferences. Guests frequently praise the diverse range of restaurant options available within the hotel, highlighting the excellent and delicious meals served. The on-site Lebanese restaurant, Villa Beirut, stands out for its exceptional quality. Many visitors find the food to be of high standard with reasonable pricing, adding to the appeal of dining at the hotel.
While some guests enjoyed sizeable portions and appreciated the good views from the restaurants, others noted a few shortcomings with the service and maintenance. The internal restaurant received accolades for its cleanliness, service and overall comfort, contributing positively to the dining experience. However, some guests expressed dissatisfaction with certain aspects of the food quality and service, particularly pointing out that not all restaurants met their expectations.
The hotel's restaurants, albeit closed early at times, offer a varied and extensive menu that impresses many with some facilities earning specific praise for their superb dining options. Despite a few negative remarks, the general consensus leans towards a highly enjoyable culinary experience, featuring quality catering and enjoyable meals.
Al Masa Hotel Nasr City has garnered mixed reviews concerning its rooms. On the positive side, guests appreciated the spaciousness of some rooms, describing them as clean, comfortable and well-furnished with delightful views and, in some cases, nice balconies. The deluxe rooms particularly stood out for their comfort and cleanliness. The hotel's lush greenery and expansive grounds also earned praise, adding a pleasant ambiance to the stay.
However, a significant number of reviews highlighted considerable issues with the room conditions. Guests frequently mentioned that the rooms were dated with worn-out furniture and a need for maintenance and renovation. Cleanliness was another major concern, as several guests reported dirty carpets, unclean bathrooms and unpleasant odors in the corridors and rooms. The sound insulation was poor, making it hard for guests to sleep due to noise from adjacent rooms.
Additional complaints included problems with room amenities such as malfunctioning showers, broken tiles and inadequate soundproofing. Room service garnered criticism for being slow and often inefficient. Despite the hotel's classification as a 5-star establishment, many guests felt that the rooms did not meet the corresponding standards, deeming them small and cramped.
Overall, while some guests found aspects of their stay enjoyable, the recurring themes of poor maintenance, cleanliness issues and outdated facilities suggest that improvements are necessary to meet guest expectations consistently.
Guests of Al Masa Hotel Nasr City have varied opinions when it comes to the bedding experience. On the positive side, several reviews highlight that the beds are exceptionally comfortable and clean with soft sheets providing a pleasant sleeping experience. Some guests found the beds to be comfortable and even described them as a dream. However, there is a significant number of negative remarks regarding the state of the beds and bedding. Common complaints include the old and worn-out condition of mattresses, bed contents, pillows and sheets. Guests mentioned issues such as unclean and smelly bedding, deteriorating mattresses and bedding with traces of heavy use. Additionally, some pointed out problems like yellow pillows, threadbare towels and rooms being narrow or not clean. Service inconsistencies were also noted, such as requests for bed replacements leading to unsatisfactory alternatives. Overall, while there are some positive experiences, improvements in bed quality and cleanliness are evidently needed.
Al Masa Hotel Nasr City offers mixed reviews when it comes to cleanliness. While some guests praise the hotel's cleanliness, describing it as clean and tidy with beautiful and spacious green surroundings, others note significant room for improvement. Many reviews highlight excellent cleanliness in certain areas, such as the outdoor facilities and gardens and commend the housekeeping staff for their efforts. The high level of cleanliness in some rooms and the neatness of the hotel are appreciated by several guests.
However, a considerable number of reviews point out issues with cleanliness inside the rooms. Complaints include dirty floors and carpets, dusty surfaces and stained furniture. Several guests mention that the rooms appeared old and worn out with some reporting specific cleanliness problems such as unclean toilets, dirty laundry and an accumulation of dust and dirt in corners.
While the hotel's overall environment and external facilities seem to maintain a good standard of cleanliness, the internal room conditions, particularly the carpets and furniture, fail to meet the expectations of many guests. The need for deep cleaning and modern management practices seems evident to ensure a consistently clean and welcoming experience for all visitors.
Guests at Al Masa Hotel Nasr City have shared varied experiences regarding the hotel staff. On a positive note, many visitors praised the friendliness, helpfulness and professionalism of specific staff members, including Ms. Omnia Samir, Mr. Hussein Mohammed and Ahmed Saeed. Reviews frequently highlighted the attentiveness of the housekeeping team with many guests receiving prompt resolution to issues. Additionally, complimentary upgrades and excellent reception service were appreciated by several guests, which added to the overall pleasant experience.
However, there were also numerous criticisms aimed predominantly at the reception staff, citing unprofessional behavior, poor customer service skills and long waiting times for check-in and check-out procedures. Guests reported issues with some staff members being unwelcoming or downright dishonest and several noted a significant language barrier as many staff members spoke limited English. Instances of confusion over room details and payment discrepancies added to the frustration for some visitors.
Despite these setbacks, reviews indicate that the overall treatment by most staff was positive, friendly and respectful. Special mentions were given to particular employees who went above and beyond to assist guests, highlighting that while there are areas needing improvement, there are still standout members providing excellent service at the hotel.
Al Masa Hotel Nasr City offers Wi-Fi that is generally available throughout most parts of the hotel, including the expansive gardens, ensuring guests have access to the internet from various locations within the property. While some guests found the Wi-Fi signal to be weak outside the main building and experienced intermittent connectivity issues, others noted that the internet could be slow at times. Despite occasional problems, the Wi-Fi service works adequately in many instances. The staff's English proficiency and the absence of a business center are areas that may need improvement for business travelers.
Al Masa Hotel Nasr City offers guests a comprehensive range of amenities, including a spa, restaurants, cafes and various shops and services such as a ladies' salon and a sports club. The spa, though described as basic, features separate usage times for men and women with men in the morning and women in the evening. Some guests noted that the spa facilities could be improved, particularly by allowing couples to use the facilities together and extending the hours of operation. A few reviews mentioned issues with cleanliness, suggesting that the spa was not always maintained to a high standard. Despite these critiques, the presence of a health club and an on-site hairdresser added to the convenience and overall positive experience for visitors.
The gym at Al Masa Hotel Nasr City features a range of equipment that caters to various fitness needs, making it a well-equipped fitness center for guests. Despite the presence of modern facilities, some visitors noted that the gym felt a bit small and outdated, impacting the overall experience. Additionally, guests pointed out the limited availability of the gym during early mornings and late evenings. There’s also an outdoor gym option available, offering a refreshing alternative for workouts. While the staff's attitude was less than ideal for a few users, the gym generally provides a comprehensive setup for staying active during the stay. Overall, the fitness center has its share of pros and cons, catering to those looking for basic exercise amenities.
Al Masa Hotel Nasr City, renowned for its extensive pool area, offers a visually stunning and spacious environment for both adults and children. Reviews frequently praise the pool's beauty and the surrounding terrace, highlighting features like the large swimming pool and the comfort of the poolside facilities. Chill moments with cocktails by the pool added to the luxurious experience for many guests.
However, the pool's temperature has been a common issue noted by visitors, citing it as unheated and often too cold, even during warmer weather. A few guests mentioned the water quality could be improved, pointing out cleanliness concerns and an overwhelming presence of chlorine.
Despite occasional mentions of over-crowdedness and limited sun lounges, many guests found the overall pool area delightful. The pool staff received positive remarks, providing excellent service and maintaining the aesthetically pleasing pool area.
Noise around the pool area was a downside for some, especially given the proximity of wedding halls playing loud music late into the night. Nonetheless, once inside their rooms, the noise was often muted effectively.
In conclusion, while Al Masa Hotel's pool area has been lauded for its elegance and overall enjoyment factor, potential visitors should be aware of issues related to water temperature and cleanliness, as well as occasional noise disturbances.
Visitors to Al Masa Hotel Nasr City have mixed feelings about the parking facilities. On the positive side, valet service and safe parking are highlighted, along with the convenience of free parking. Available parking spaces and the presence of golf carts for easier transport add to the benefits. However, there are notable drawbacks, such as the narrow basement parking spaces and crowded areas around the hotel. Some have found the parking experience to be challenging, likening it to a difficult test drive. Despite this, the availability of Uber services provides an alternative for guests needing to enter or exit the premises seamlessly.
Al Masa Hotel Nasr City has garnered positive feedback for its family-friendly environment, making it an ideal choice for travelers with children. The hotel is described as a family-friendly first-class facility, suitable for families and offers a variety of amenities catering to both adults and kids. Guests have highlighted the beautiful and tranquil gardens that surround the hotel, providing a picturesque setting for families to relax and enjoy.
The presence of a designated kids area adds to the hotel's appeal for families. Additionally, there are numerous on-site facilities such as a cinema, 24-hour Cafe Masif, restaurants, cafes, a flight simulator, a mosque, two banks and three ATMs, ensuring that guests have access to everything they need within the hotel premises.
The rooms are thoughtfully designed with some featuring soundproof doors to ensure privacy and a peaceful stay. Guests have praised the comfort and convenience of having interconnected rooms, which is particularly handy for those traveling with children.
Overall, Al Masa Hotel Nasr City is celebrated for its serene environment, making it a suitable place for relaxation and comfort. The hotel’s family-friendly facilities and services consistently receive high marks, ensuring a pleasant stay for all family members.
Al Masa Hotel Nasr City has garnered mixed reviews regarding its five-star rating, facilities and services. On the positive side, many guests find the hotel to embody a luxurious resort with a high standard of service and facilities. The hotel is often praised as one of the best in Cairo with some even considering it one of the most beautiful and amazing hotels in the world. Guests who had expected less were pleasantly surprised by the classy service and overall experience, making them deem the hotel worth visiting again.
However, a significant number of reviews indicate dissatisfaction with the hotel’s claim to a five-star status. Issues raised include poor cleanliness, subpar food and breakfast quality and service that does not match five-star expectations. Some guests felt that the hotel did not deserve its five-star rating and explicitly stated that it was not worth recommending. Despite the luxurious claims, there were mentions of certain amenities and services not living up to the promise of luxury.
In summary, while Al Masa Hotel Nasr City has elements that impress and provide a luxurious experience, there is also notable feedback suggesting that various aspects do not meet the five-star standard expected by many guests.
Al Masa Hotel Nasr City offers excellent facilities and is well-suited for business travelers and those seeking tranquility. The hotel complex is spacious, beautifully manicured and ideal for business events with multiple halls available for conferences, weddings and other gatherings. It provides a peaceful environment close to the city center, making it convenient for business trips.
The conferencing facilities are robust, featuring a conference garden and spaces akin to banks, which are suitable for large events. Despite the lack of a dedicated business center and meeting rooms, the venue is generally considered good for business purposes, offering various business amenities and services.
Guests appreciate the politeness of the staff, although some noted that the staff can sometimes be overly business-like and less focused on service. The addition of golf carts to transport guests around the expansive premises, including to restaurants, is a thoughtful touch.
However, there are some areas where the hotel falls short for business travelers. There is a noted lack of experience in tourism management and it does not provide international newspapers for foreign travelers or meet some expected business services. Despite this, in terms of safety and cleanliness, the hotel maintains a high standard, making it a reliable choice for business events.
Al Masa Hotel Nasr City offers a range of appealing amenities, including a new cafe, beautiful singing gardens and numerous dining options. However, the accessibility features of the hotel present some limitations. Although it is convenient to get a taxi or Uber, the hotel is not fully equipped to aid disabled guests. The facilities are described as accessible, but guests with disabilities need to navigate through a side door and a narrow corridor, which can be challenging. Additionally, some visitors reported getting lost in the corridors. Overall, while the hotel has enjoyable amenities, it may not be the best choice for guests needing extensive accessibility support.
The outdoor pool area at Al Masa Hotel Nasr City receives high praise from guests for its splendid design and multiple outdoor seating areas that enhance the experience. The pool terrace offers fantastic views of both the pool and the garden, creating a relaxing atmosphere. The pool includes both an adult section and a children's pool, catering to different needs. Guests compliment the cheerful and excellent pool staff who add to the positive experience. The outdoor facilities and nicely arranged spaces provide additional enjoyment, though it should be noted that the swimming pool is not included in the room rate and is not temperature controlled. Occasionally, guests may need to reroute around the pool due to official visits.
Al Masa Hotel Nasr City is a beacon of opulence and refinement, frequently described as one of the most luxurious hotels in Egypt. The hotel's exterior view, intricate architectural design and lavish interiors exude a sense of grandeur akin to a palace. Reviews particularly praise the grand lobby, meticulously manicured gardens and the serene compound that masterfully combines business and relaxation.
Elegance permeates every corner of this upscale hotel, from its impressive marble and crystal chandeliers to its well-appointed, clean rooms and beautifully decorated corridors. An array of dining options in the numerous restaurants enhances the hotel's reputation for high-end hospitality and luxurious welcoming. Guests also relish the panoramic breakfast views, adding to the allure of their stay.
The hotel's magnificent landscapes and architectural uniqueness stand out, characterized by a luxury building and furniture that fit seamlessly into the overall aesthetic. Whether one is seeking a calm and composed holiday or an extravagant escape, Al Masa Hotel Nasr City ensures an experience marked by luxury and royal feelings at every turn. This luxurious sanctuary is designed to be so captivating that guests may feel inclined to stay within its beautiful confines and fully appreciate its beauty and magnificence.
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Location
Breakfast
However, not all feedback was positive. Several guests found the breakfast to be limited and repetitive, falling short of their expectations for a 5-star hotel. Some reported issues with the freshness of the food, describing it as oversalted or not fresh. The absence of freshly squeezed juices was a common complaint with some guests deterred by the use of chemical juices. Additionally, the breakfast buffet was sometimes noted to lack variety with certain staple items like omelets being difficult to procure.
Overall, while many guests were satisfied with their breakfast experience, there are areas that the hotel could improve to meet higher expectations consistently.
Dinner
While some guests enjoyed sizeable portions and appreciated the good views from the restaurants, others noted a few shortcomings with the service and maintenance. The internal restaurant received accolades for its cleanliness, service and overall comfort, contributing positively to the dining experience. However, some guests expressed dissatisfaction with certain aspects of the food quality and service, particularly pointing out that not all restaurants met their expectations.
The hotel's restaurants, albeit closed early at times, offer a varied and extensive menu that impresses many with some facilities earning specific praise for their superb dining options. Despite a few negative remarks, the general consensus leans towards a highly enjoyable culinary experience, featuring quality catering and enjoyable meals.
Rooms
However, a significant number of reviews highlighted considerable issues with the room conditions. Guests frequently mentioned that the rooms were dated with worn-out furniture and a need for maintenance and renovation. Cleanliness was another major concern, as several guests reported dirty carpets, unclean bathrooms and unpleasant odors in the corridors and rooms. The sound insulation was poor, making it hard for guests to sleep due to noise from adjacent rooms.
Additional complaints included problems with room amenities such as malfunctioning showers, broken tiles and inadequate soundproofing. Room service garnered criticism for being slow and often inefficient. Despite the hotel's classification as a 5-star establishment, many guests felt that the rooms did not meet the corresponding standards, deeming them small and cramped.
Overall, while some guests found aspects of their stay enjoyable, the recurring themes of poor maintenance, cleanliness issues and outdated facilities suggest that improvements are necessary to meet guest expectations consistently.
Beds
Cleanliness
However, a considerable number of reviews point out issues with cleanliness inside the rooms. Complaints include dirty floors and carpets, dusty surfaces and stained furniture. Several guests mention that the rooms appeared old and worn out with some reporting specific cleanliness problems such as unclean toilets, dirty laundry and an accumulation of dust and dirt in corners.
While the hotel's overall environment and external facilities seem to maintain a good standard of cleanliness, the internal room conditions, particularly the carpets and furniture, fail to meet the expectations of many guests. The need for deep cleaning and modern management practices seems evident to ensure a consistently clean and welcoming experience for all visitors.
Staff
However, there were also numerous criticisms aimed predominantly at the reception staff, citing unprofessional behavior, poor customer service skills and long waiting times for check-in and check-out procedures. Guests reported issues with some staff members being unwelcoming or downright dishonest and several noted a significant language barrier as many staff members spoke limited English. Instances of confusion over room details and payment discrepancies added to the frustration for some visitors.
Despite these setbacks, reviews indicate that the overall treatment by most staff was positive, friendly and respectful. Special mentions were given to particular employees who went above and beyond to assist guests, highlighting that while there are areas needing improvement, there are still standout members providing excellent service at the hotel.
Wi-Fi
Spa
Gym
Pool
However, the pool's temperature has been a common issue noted by visitors, citing it as unheated and often too cold, even during warmer weather. A few guests mentioned the water quality could be improved, pointing out cleanliness concerns and an overwhelming presence of chlorine.
Despite occasional mentions of over-crowdedness and limited sun lounges, many guests found the overall pool area delightful. The pool staff received positive remarks, providing excellent service and maintaining the aesthetically pleasing pool area.
Noise around the pool area was a downside for some, especially given the proximity of wedding halls playing loud music late into the night. Nonetheless, once inside their rooms, the noise was often muted effectively.
In conclusion, while Al Masa Hotel's pool area has been lauded for its elegance and overall enjoyment factor, potential visitors should be aware of issues related to water temperature and cleanliness, as well as occasional noise disturbances.
Parking
Family
The presence of a designated kids area adds to the hotel's appeal for families. Additionally, there are numerous on-site facilities such as a cinema, 24-hour Cafe Masif, restaurants, cafes, a flight simulator, a mosque, two banks and three ATMs, ensuring that guests have access to everything they need within the hotel premises.
The rooms are thoughtfully designed with some featuring soundproof doors to ensure privacy and a peaceful stay. Guests have praised the comfort and convenience of having interconnected rooms, which is particularly handy for those traveling with children.
Overall, Al Masa Hotel Nasr City is celebrated for its serene environment, making it a suitable place for relaxation and comfort. The hotel’s family-friendly facilities and services consistently receive high marks, ensuring a pleasant stay for all family members.
5 Star
However, a significant number of reviews indicate dissatisfaction with the hotel’s claim to a five-star status. Issues raised include poor cleanliness, subpar food and breakfast quality and service that does not match five-star expectations. Some guests felt that the hotel did not deserve its five-star rating and explicitly stated that it was not worth recommending. Despite the luxurious claims, there were mentions of certain amenities and services not living up to the promise of luxury.
In summary, while Al Masa Hotel Nasr City has elements that impress and provide a luxurious experience, there is also notable feedback suggesting that various aspects do not meet the five-star standard expected by many guests.
Business
The conferencing facilities are robust, featuring a conference garden and spaces akin to banks, which are suitable for large events. Despite the lack of a dedicated business center and meeting rooms, the venue is generally considered good for business purposes, offering various business amenities and services.
Guests appreciate the politeness of the staff, although some noted that the staff can sometimes be overly business-like and less focused on service. The addition of golf carts to transport guests around the expansive premises, including to restaurants, is a thoughtful touch.
However, there are some areas where the hotel falls short for business travelers. There is a noted lack of experience in tourism management and it does not provide international newspapers for foreign travelers or meet some expected business services. Despite this, in terms of safety and cleanliness, the hotel maintains a high standard, making it a reliable choice for business events.
Accessible
Outdoor Pool
Luxury
Elegance permeates every corner of this upscale hotel, from its impressive marble and crystal chandeliers to its well-appointed, clean rooms and beautifully decorated corridors. An array of dining options in the numerous restaurants enhances the hotel's reputation for high-end hospitality and luxurious welcoming. Guests also relish the panoramic breakfast views, adding to the allure of their stay.
The hotel's magnificent landscapes and architectural uniqueness stand out, characterized by a luxury building and furniture that fit seamlessly into the overall aesthetic. Whether one is seeking a calm and composed holiday or an extravagant escape, Al Masa Hotel Nasr City ensures an experience marked by luxury and royal feelings at every turn. This luxurious sanctuary is designed to be so captivating that guests may feel inclined to stay within its beautiful confines and fully appreciate its beauty and magnificence.
Yes, Al Masa Hotel Nasr City has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Al Masa Hotel Nasr City.
No, Al Masa Hotel Nasr City doesn't allow dogs.
Yes, parking facilities are available at Al Masa Hotel Nasr City.
Yes, Al Masa Hotel Nasr City has a gym.
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