New Palace Hotel

Cairo 30.05465100, 31.24303700 , 17, Soliman El Halaby St, From Emad El Din St (Show on Map)
7.2
Good


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Summary of reviewsThe New Palace Hotel, situated in the vibrant heart of Cairo, is consistently praised for its strategic location, making it an ideal choice for travelers seeking accessibility to both historical landmarks and local amenities. Guests appreciate being within walking distance of the Egyptian Museum, the Nile River, and the pyramids. The hotel blends convenience with comfort, supported by a friendly and attentive staff who enhance the overall experience with their exceptional service.

Breakfast at the hotel is highlighted for its delightful blend of local flavors served on a picturesque rooftop terrace. Guests appreciate the accommodating service of the restaurant team, and many find the inclusion of breakfast in the room rate to be a great value. However, there are occasional notes on the limited variety of breakfast offerings, suggesting room for improvement in meeting diverse guest expectations.

Rooms at the New Palace Hotel are well-received for their spaciousness and cleanliness, offering essential amenities such as air conditioning and refrigerators, which contribute to a comfortable stay. The cleanliness and maintenance of the rooms are notable features, although there are minor areas for improvement, particularly in bathroom facilities and lighting. Guests enjoy the peaceful ambiance provided by higher floor locations.

The hotel's cleanliness is frequently acknowledged, with guests sharing positive experiences about the tidy accommodations and the inviting atmosphere. The friendly staff play a significant role in enhancing the stay, backed by their professionalism and commitment to guest satisfaction. While isolated concerns regarding bathroom cleanliness exist, they do not significantly detract from the overall positive reviews.

Beds at the hotel are generally commended for their comfort, contributing to a restful sleeping experience. Although some guests mention the need for better maintenance in terms of creaking noises and blanket cleanliness, the overall sentiment remains favorable.

Despite mixed reviews concerning its Wi-Fi service, efforts are made to meet connectivity needs. Some guests experience strong internet signals, while others face inconsistencies. Nonetheless, the staff's responsiveness in addressing Wi-Fi concerns adds to the overall hospitality experience.

In summary, the New Palace Hotel stands out for its prime location, clean and spacious accommodations, and exceptional staff service, making it a preferred choice for visitors looking for comfort, accessibility, and reasonable pricing in the lively center of Cairo.
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Room Types
Standard Single Room Featuring a balcony, this air-conditioned room comes with a satellite and cable TV, a minibar and a private bathroom.

Standard Double Room Featuring a balcony, this air-conditioned room comes with a satellite and cable TV, a minibar and a private bathroom.

Standard Triple Room Featuring a balcony, this air-conditioned room comes with a satellite and cable TV, a minibar and a private bathroom.

Standard Quadruple Room Featuring a balcony, this air-conditioned room comes with a satellite and cable TV, a minibar and a private bathroom.

Guest Reviews
7.2
Good
Location
Nestled in the heart of Cairo, the New Palace Hotel boasts an enviable location that places guests right in the midst of the city's vibrant downtown scene. With a central position that offers easy access to a plethora of amenities and attractions, visitors find themselves just steps away from shopping areas, restaurants, and cafes. The hotel's location is particularly ideal for those looking to explore the city's historical and cultural landmarks, with key sites like the Egyptian Museum and the Nile River just a short walk away. For those interested in convenience and connectivity, the hotel is situated near major transport links, including the metro and train stations, ensuring seamless travel throughout the city.

The New Palace Hotel also holds a prime position for those visiting local attractions, with the entrance to the pyramids only a short walk away. Whether guests are looking to enjoy the bustling city life or seek quieter moments in a central yet peaceful setting, the hotel's location caters to a diverse range of interests. The combination of a strategic location and friendly staff makes the New Palace Hotel a favored choice for travelers seeking both comfort and accessibility in the heart of Cairo.

Breakfast
At New Palace Hotel, breakfast receives mixed feedback but has its highlights. Many guests commend it for being both filling and tasty, with a particular fondness for the delicious local flavors and traditional Egyptian dishes. The setting adds to the experience, with breakfast served on a beautiful rooftop terrace, offering pleasant views as diners enjoy their meal. The service from the restaurant team is also noted to be friendly and accommodating.

Breakfast is available until 11:00 a.m., providing a broad window for guests wishing to enjoy a leisurely start to their day. The inclusion of breakfast in the room rate is seen as a good value, considering the overall cost of a stay at the hotel.

However, some guests find the breakfast experience lacking in variety. For those seeking more options or a change in the daily offerings, the limited and sometimes repetitive menu may be a downside. The meal is described as basic, and while sufficient for some, others wish for more plentiful or diverse choices. Additionally, there are mentions of inconsistency and a few concerns about availability, such as insufficient water and limited beverage options.

Overall, while the breakfast at New Palace Hotel has its promising aspects, there is room for improvement in terms of variety and consistency to satisfy all guest expectations fully.

Rooms
The New Palace Hotel garners praise for its room offerings, consistently described as clean and spacious. Many reviewers highlight the comfort and ample size of the rooms, with some featuring balconies that provide pleasant views. Guests can expect essential amenities like air conditioning, refrigerators, and wardrobes, contributing to a convenient and comfortable stay. The beds are generally deemed comfortable, although some could benefit from maintenance.

The bathrooms are a mixed aspect, with a majority appreciating the availability of hot water and most finding them adequate. However, there are occasional remarks that indicate a need for better cleanliness and general maintenance in certain areas, including doors and bathroom facilities. Despite these occasional setbacks, the location on higher floors offers peaceful isolation, and rooms are well-equipped in terms of security.

Overall, while some features like lighting and elevator access could see improvement, the spaciousness and cleanliness of the rooms, along with their comfort, make for a satisfactory stay at the New Palace Hotel.

Beds
The beds at the New Palace Hotel are largely well-received by guests, with many emphasizing their comfort. The rooms are spacious, often accommodating three beds, which guests find both large and comfortable. While the beds are frequently described as comfortable, with some guests noting they are clean, there are occasional mentions of beds needing tightening due to creaking noises. There's also feedback suggesting that the blanket covers might not be cleaned regularly. Despite these minor concerns, the general sentiment points towards a comfortable sleeping experience.

Cleanliness
The New Palace Hotel has been widely appreciated for its high standards of cleanliness, creating an inviting atmosphere for its guests. The rooms are consistently described as clean and well-maintained, providing comfortable accommodations that include amenities like TV, air conditioning, and private bathrooms. Many reviews applaud not only the cleanliness of the rooms but also the friendly and accommodating nature of the hotel's staff, enhancing the overall guest experience.

The hotel's cleanliness is highlighted repeatedly, with words such as very clean, hygienic, and organized frequently used. Guests have found their stay to be good value, noting the combination of cleanliness and affordability as a strong point. The exceptional staff service complements the neat environment, making guests feel welcome and well-cared-for.

Despite the positive reviews about room cleanliness, some areas of concern are noted regarding the bathroom facilities. A few guests have suggested that the bathrooms could benefit from renovation due to poor design and issues with cleanliness in some cases. However, these concerns seem to be less common and do not overshadow the overall positive feedback regarding the hotel's cleanliness.

Ultimately, while there are a few isolated concerns, New Palace Hotel stands out in guest reviews for its clean rooms and attentive staff, making it an attractive choice for travelers seeking tidy accommodations at a reasonable price.

Staff
At New Palace Hotel, guests consistently rave about the exceptional service provided by the staff. From the warm, friendly welcomes to the ever-present smiles, the team is dedicated to ensuring a pleasant stay for every visitor. Guests often highlight the staff's attentiveness and willingness to go above and beyond, whether it's providing helpful advice or accommodating special requests. Particular praise is frequently directed towards individuals like Sami, Marwa, and Ahmed, who exemplify kindness and dedication. The staff's professionalism and cooperation are repeatedly cited as top-notch, contributing to the overall experience of excellent hospitality. It's clear that the staff's friendliness and respectful demeanor leave a lasting impression, making the New Palace Hotel a favored choice for guests seeking not only comfort but also outstanding service.

Wi-Fi
The Wi-Fi service at New Palace Hotel receives mixed feedback from guests. While some guests report weak internet signals in the rooms or issues with the Wi-Fi quality, others appreciate the availability of Wi-Fi throughout the hotel. Guests also highlight instances where their connectivity needs were successfully met, and they enjoyed a good Wi-Fi service during their stay. Overall, the Wi-Fi can be inconsistent, but efforts are made to address guests’ requests promptly.


No, New Palace Hotel doesn't have any pool.

No, a spa isn't available at New Palace Hotel.

Yes, New Palace Hotel welcomes dogs.

No, parking facilities aren't available at New Palace Hotel.

No, New Palace Hotel doesn't have a gym.

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