Novotel Cairo El Borg
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNovotel Cairo El Borg receives high marks primarily due to its exceptional location, cleanliness and friendly staff, which contribute significantly to its overall appeal.
Positioned on the tranquil island of Zamalek, the hotel offers guests a splendid setting with easy access to major attractions like Tahrir Square, the Egyptian Museum and Cairo Tower. The panoramic views of the Nile River and cityscape available from the rooms and rooftop terrace further enhance its allure. Guests enjoy the convenience of a central location coupled with the peaceful ambiance of a quieter neighborhood.
The cleanliness of the hotel is frequently commended with well-maintained rooms and shared spaces adding to the comfort of the stay. The modern amenities and attentive service from the staff contribute positively to the guests' experiences. Names such as Ms. Menna Allah, Mr. Abdul Latif and Mr. Yahya are often praised for their professionalism and friendly demeanor, comfortably guiding guests through a seamless check-in and check-out process.
The breakfast experience at Novotel Cairo El Borg is largely favorable. Guests appreciate the variety and quality of the offerings, along with the stunning backdrop of the Nile River from the rooftop dining area. While there is some room for enhancement in terms of variety and consistency, the ample selection of dishes, particularly omelets, pastries and local delicacies, generally leaves a good impression.
Dining at the hotel, especially at the rooftop restaurant, is lauded for its scenic views and good value. However, there are mixed reviews about food consistency and the speed of service, indicating areas where improvements are possible.
Rooms are appreciated for their spaciousness, cleanliness and comfort with many offering picturesque views of the Nile or Cairo Tower. Despite this, noise from nearby nightclubs and streets can be a disturbance and there are occasional maintenance concerns such as dated furniture and bathroom fixtures.
The hotel maintains a high standard of cleanliness, reinforcing its family-friendly reputation among guests. Although some minor issues are reported, such as occasional unclean areas in bathrooms and common spaces, the diligent housekeeping and overall tidy appearance generally meet guests' expectations.
The complimentary Wi-Fi, however, is a notable weakness. Guests consistently report issues with slow and unreliable internet connectivity, which can be a significant drawback for those needing consistent access.
While the on-site gym and swimming pool receive mixed feedback with critiques about limited equipment and small pool size, these facilities still serve as beneficial amenities, especially for families looking for relaxation options. The hotel's parking, though a bit removed from the main building, is generally convenient, albeit with some concerns about safety and the parking fee.
Overall, Novotel Cairo El Borg stands out as a well-located, clean and comfortable hotel, especially suitable for families and tourists eager to explore Cairo’s landmarks. Attention to improvements in areas like Wi-Fi, dining service consistency and noise management could elevate the guest experience even further.
Categories
Positioned on the tranquil island of Zamalek, the hotel offers guests a splendid setting with easy access to major attractions like Tahrir Square, the Egyptian Museum and Cairo Tower. The panoramic views of the Nile River and cityscape available from the rooms and rooftop terrace further enhance its allure. Guests enjoy the convenience of a central location coupled with the peaceful ambiance of a quieter neighborhood.
The cleanliness of the hotel is frequently commended with well-maintained rooms and shared spaces adding to the comfort of the stay. The modern amenities and attentive service from the staff contribute positively to the guests' experiences. Names such as Ms. Menna Allah, Mr. Abdul Latif and Mr. Yahya are often praised for their professionalism and friendly demeanor, comfortably guiding guests through a seamless check-in and check-out process.
The breakfast experience at Novotel Cairo El Borg is largely favorable. Guests appreciate the variety and quality of the offerings, along with the stunning backdrop of the Nile River from the rooftop dining area. While there is some room for enhancement in terms of variety and consistency, the ample selection of dishes, particularly omelets, pastries and local delicacies, generally leaves a good impression.
Dining at the hotel, especially at the rooftop restaurant, is lauded for its scenic views and good value. However, there are mixed reviews about food consistency and the speed of service, indicating areas where improvements are possible.
Rooms are appreciated for their spaciousness, cleanliness and comfort with many offering picturesque views of the Nile or Cairo Tower. Despite this, noise from nearby nightclubs and streets can be a disturbance and there are occasional maintenance concerns such as dated furniture and bathroom fixtures.
The hotel maintains a high standard of cleanliness, reinforcing its family-friendly reputation among guests. Although some minor issues are reported, such as occasional unclean areas in bathrooms and common spaces, the diligent housekeeping and overall tidy appearance generally meet guests' expectations.
The complimentary Wi-Fi, however, is a notable weakness. Guests consistently report issues with slow and unreliable internet connectivity, which can be a significant drawback for those needing consistent access.
While the on-site gym and swimming pool receive mixed feedback with critiques about limited equipment and small pool size, these facilities still serve as beneficial amenities, especially for families looking for relaxation options. The hotel's parking, though a bit removed from the main building, is generally convenient, albeit with some concerns about safety and the parking fee.
Overall, Novotel Cairo El Borg stands out as a well-located, clean and comfortable hotel, especially suitable for families and tourists eager to explore Cairo’s landmarks. Attention to improvements in areas like Wi-Fi, dining service consistency and noise management could elevate the guest experience even further.
Hotel Taking Steps Towards Sustainability
This property has two third-party sustainability certifications: Green Key (FEE) and Green Star Hotel Programme. They have a strategy for the elimination and diversion of waste, including sorting hazardous waste and recycling paper, glass, cardboard, or plastic. They also use LED light bulbs and eco-friendly cleaning products.
Romantic Hotel
Located near the Cairo Tower with Nile views, this modern hotel offers a convenient and pleasant stay. Its central location provides easy access to explore the city together.
Hotel with Swimming Pool
This hotel offers a pool. Its location in Zamalek provides easy access to cultural sites and the city center.
Heated Pool Outdoor Pool
4-Star Hotel
Located in Zamalek, this hotel offers views of the Nile and Cairo Tower. Its location provides easy access to many of Cairo's attractions, making it a convenient choice for visitors.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Novotel Cairo El Borg boasts an enviable location that stands out as one of its most praised attributes. This hotel is strategically situated on the picturesque island of Zamalek, a tranquil green oasis at the heart of Cairo. Guests rave about its proximity to significant attractions such as Tahrir Square, the Egyptian Museum and Cairo Tower, making it a perfect base for sightseeing.
The hotel’s location not only offers convenience but also spectacular views. Overlooking the Nile River and Qasr Al Nile Bridge, the vistas from both the rooms and the rooftop terrace provide a breathtaking panorama of the cityscape and the serene river. The central positioning of the hotel ensures that guests have easy access to vibrant areas with markets, restaurants and lively atmospheres, all while enjoying a quieter neighborhood setting.
Cleanliness and service complement the exceptional location, adding to the overall positive experience of staying at Novotel Cairo El Borg. The hotel is described as beautifully maintained with modern amenities that cater to comfort and convenience. Visitors frequently highlight the friendly and attentive staff, noting the effortless check-in and check-out processes.
For those who value both a scenic and central spot to explore Cairo, Novotel Cairo El Borg proves to be an ideal choice. Whether basking in views of the Nile River or stepping out to explore nearby cultural landmarks, guests find the location perfect for both leisure and adventure.
The breakfast experience at Novotel Cairo El Borg garnered mixed feedback with a majority leaning towards positive impressions. Guests frequently praised the breakfast for being varied, delicious and plentiful with many mentioning the wide selection of sweet and savory dishes and the presence of international options. Omelettes, pastries, fruit, cereals and local delicacies were particularly highlighted for their quality and taste.
The breakfast setting also received favorable remarks, especially the rooftop location overlooking the Nile, which enhanced the dining experience. The presence of gluten-free options and the attentive staff service were additional positives noted by the guests.
However, some reviews pointed out areas for improvement. A number of guests mentioned that the variety could be increased and that the quality was not always consistent. There were occasional criticisms of the buffet being repetitive, not diverse enough and lacking in some areas such as cheese varieties and local Egyptian dishes. A few reviews also mentioned issues like narrow tables and the breakfast space being cramped.
On balance, while the breakfast at Novotel Cairo El Borg is generally well-regarded for its variety, deliciousness and the stunning rooftop views, it could benefit from more consistency and a broader range of options to cater to all guests' expectations.
Novotel Cairo El Borg offers varied dining experiences with mixed feedback from guests. The rooftop restaurant is frequently highlighted for its stunning view of the Nile, adding a scenic element to the meal. Many guests found the food to be good with some praising the quality and value. The fateer dessert was particularly loved. However, critiques are notable regarding the inconsistency in food preparation, lack of variety and slow service. Some guests found the rooftop meals to be delicious and the dining packs a good deal, but others had less favorable opinions, describing the food as pricey and not up to standard. The restaurant's cleanliness and welcoming nature of the staff, including manager Mr. Tamer, were appreciated. While there are not many dining options nearby, the in-house options seem to be adequate for most, despite portions of food and some aspects of service not meeting expectations consistently. The possibility of dining at the rooftop café is appreciated, though the service there has been noted as slow. Overall, while the rooftop views and some meals are commendable, there is room for improvement in consistency and service.
Rooms at Novotel Cairo El Borg are generally clean and spacious, often featuring impressive views of the Nile River or Cairo Tower. Guests frequently praise the comfort of the beds and the room size, describing them as large and well-kept. Room cleaning services are consistently highlighted for maintaining cleanliness, even if some areas like behind curtains or specific furnishings might occasionally be less spotless.
Despite these positive points, the reviews do bring up some recurring challenges. Soundproofing is commonly mentioned as inadequate with noises from nearby nightclubs and street sounds filtering into the rooms. This can be particularly bothersome for rooms facing the Nile. Additionally, maintenance issues such as dated furniture, malfunctioning room cards and problematic bathroom fixtures are noted. The rooms might also benefit from more modern decor and better amenities, such as the inclusion of basic items like slippers and sufficient bathroom supplies.
Some rooms suffer from a musty smell or residual smoke, especially when placed near smoking areas, despite requests for non-smoking accommodations. The lack of soundproofing on windows further exacerbates noise complaints.
Overall, while guests appreciate the hotel's prime location and scenic views, some areas could use an upgrade to enhance the comfort and experience, addressing noise issues, updating furniture and ensuring all amenities are readily available.
At Novotel Cairo El Borg, the bed experience is a mixed bag but leans significantly towards the positive. Guests frequently praise the hotel's comfortable beds, clean sheets and cozy bedding. Many find the beds to be extremely comfortable, often highlighting how restful their sleep was. The bedding's comfort, from the mattresses to the linens, receives consistent acclaim, adding to the overall clean and well-maintained impression of the room.
However, not all reviews are favorable. Some guests mention that the pillows, often described as stiff or uncomfortable, detract from their sleeping experience. The need for pillow updates is a recurring theme in the reviews, suggesting that improved pillow quality could elevate the comfort level significantly.
While a majority of visitors find the beds clean and well-kept, a few reviews note that certain beds need replacement due to them being old or worn out. Sofa beds, especially those used for children, receive mixed feedback with a number of guests finding them less than comfortable.
Overall, though, the hotel appears to provide a generally comfortable and clean bed experience, supplemented by good room service and well-kept linens, creating a satisfactory stay for most guests.
Novotel Cairo El Borg demonstrates a commendable level of cleanliness, especially in various shared spaces and guest rooms. Guests frequently highlight the hotel as being very clean with rooms often described as spotlessly clean, well-maintained and comfortable. Many note the impeccable cleanliness and the welcoming nature of the cleaning staff, who are attentive and efficient.
The hotel’s clean and organized environment, combined with a good location and pleasant views, particularly of the Nile, adds to its appeal. Several guests commend the hotel's overall clean atmosphere, clean towels and tidy appearance of the building both inside and out. The reception staff's friendliness also contributes positively to the guests' experience.
However, there are also some negative remarks regarding cleanliness. Certain areas, such as bathrooms and common areas, received criticism for not meeting the expected standards. Some guests specifically mentioned dirty carpets and unclean areas behind curtains and in corridors. Issues like poorly maintained restrooms and inconsistent room cleaning services suggest areas for improvement.
Overall, while many guests appreciate the high standard of cleanliness at Novotel Cairo El Borg, there are inconsistencies that the management needs to address to ensure a uniformly positive experience.
Guests consistently remarked on the exceptional quality of the staff at Novotel Cairo El Borg. The staff, including prominent figures like Ms. Menna Allah, Mr. Abdul Latif, Mr. Yahya and Mr. Mohammed, are praised for their friendliness, helpfulness and professionalism. The reception team, notably members such as Mirna, Ahmed, Osama and Yara, are highlighted multiple times for their courteous and welcoming demeanor.
Housekeeping, led by individuals like Mr. Ramadan, is noted for their attentiveness and trustworthiness. The rooftop restaurant staff, although sometimes overwhelmed during peak times like the suhoor buffet, are generally seen as polite and accommodating. Guests also appreciated the multilingual capabilities of the staff, making communication smoother for international visitors.
However, there are some areas for improvement. A few guests pointed out issues with the reception, mentioning slow service, unresponsiveness and occasional unprofessional behavior. Despite these minor setbacks, the majority of feedback emphasizes the warmth, efficiency and cooperative nature of the hotel's staff, contributing significantly to an overall positive experience for visitors.
Novotel Cairo El Borg, while boasting a prime location and numerous amenities, seems to struggle significantly with its Wi-Fi service. Guest reviews reveal that the internet connection is largely subpar with many describing it as weak, slow, inconsistent or even non-existent. There are consistent mentions of the Wi-Fi being unreliable, horrendously bad and virtually unusable with some guests noting that the Wi-Fi did not work at all during their stay. There's also feedback indicating that the connectivity issues extend to both rooms and common areas, including the lobby and pool side.
Despite a few instances where Wi-Fi was described as good, the overwhelming majority of reviews point towards a critical need for improvement in the hotel’s internet service. The dissatisfaction with Wi-Fi connectivity clearly does not align with the expectations of a four-star establishment. As for business travelers or those needing a dependable internet connection, it might be wise to take this into account when considering a stay at this hotel.
The gym at Novotel Cairo El Borg has received critical feedback from guests. It is frequently described as very small, often referred to as a mini gym with only a few machines available. The equipment is limited with comments highlighting the presence of just four treadmills. Guests also noted that the gym was not in good condition and seemed inadequately maintained. The fitness center's overall impression is that it is more for show rather than functional with its facilities being deemed insufficient for leisure purposes. Guests implied that it might be better to seek out nearby alternatives for a more comprehensive workout experience.
At Novotel Cairo El Borg, the swimming pool is a topic of varied guest experiences. Positive feedback highlights that the pool is clean, well-maintained and ideal for cooling down after a day of sightseeing with kids especially enjoying it. Guests appreciated the warm water temperature and the outdoor heated pool. The pool area is also noted for its lovely views and the staff is often praised for their hard work and responsiveness to requests like playing Arabic music.
However, several reviews criticize the pool for its small size and limited sunbeds, making it seem crowded and less accommodating. Maintenance issues have been an ongoing concern with some guests experiencing pool closures during their stay and inadequate communication about the unavailability beforehand. There were also some reports of safety issues, such as injuries caused by faulty pool features and poor pool facilities overall. Restricted pool hours and a closure time as early as 5 pm further add to the areas of concern raised by guests.
Overall, while the pool at Novotel Cairo El Borg offers a refreshing break with good views and attentive staff, it is crucial for travelers to verify its availability and condition prior to booking to avoid potential disappointments.
Novotel Cairo El Borg offers parking, though it is a bit removed from the hotel itself, approximately 300 meters away and comes with a fee. Guests frequently noted that plenty of parking space is available and the parking process is convenient despite the distance. However, some guests pointed out challenges such as the parking being far from the hotel and the lack of assistance with parking. Safety concerns were also raised about the car entrance access for pedestrians. The parking fee, which is around 150 pounds per day, was mentioned and some visitors found it to be quite high. Additionally, the parking organization faced criticism with occasional comments about no water drainage on the floor. While the parking situation may have its drawbacks, guests did appreciate the availability of parking space.
Novotel Cairo El Borg is prominently recognized as a first-class family hotel, garnering extensive praise for its family-friendly environment and exceptional suitability for guests traveling with children. The hotel provides a comfortable and respectable atmosphere, making it a top choice for both families and young people alike. Positive mentions highlight its welcoming and clean environment, free from any immoral behavior, which is particularly suitable for conservative families.
Parents have noted the excellent cleanliness and quietness of the hotel, reinforcing its family-oriented appeal. Families appreciated the pool as a refreshing retreat after a busy day exploring Cairo, although some did mention inflexible pool opening hours that could be more accommodating for evening use.
Guest experiences suggest room setups can sometimes be a bit inconvenient for larger families with some finding the extra beds uncomfortable, though many found the overall accommodations to be sufficiently spacious and comfortable.
The staff at Novotel Cairo El Borg received high marks for their respectful and friendly behavior, enhancing the welcoming atmosphere. The hotel's proximity to the Nile and central city locations make it an exceptionally convenient base for family explorations with stunning views from the rooftop adding to the overall experience.
In conclusion, this hotel stands out for its family-focused amenities and service, making it an ideal spot for a 2-3 night stay in Cairo. Families looking for a safe, quiet and enjoyable place will find Novotel Cairo El Borg an excellent choice for their trip.
Novotel Cairo El Borg receives mixed reviews regarding its four-star rating from its guests. Some guests appreciate the overall cleanliness and courteous treatment from the staff, highlighting that it deserves recognition in these areas, even suggesting it could reach a five-star standard in terms of cleanliness and employee service.
However, many feel that the services and facilities offered do not meet the expectations of a four-star level with some comparing it more to a three-star or even a two-star hotel. Multiple reviews pointed out that while the hotel is definitely a four-star establishment, the amenities and service quality fall short of what is typically expected from hotels within this category. This disparity leaves many guests feeling that the hotel does not fulfill its advertised four-star promises, indicating there are areas for improvement to meet international standards.
Novotel Cairo El Borg offers a functional and convenient choice for business travelers due to its strategic location in the city center, providing easy access to business meetings and appointments. The smooth business procedures and availability of professional business services cater well to the needs of corporate guests. The speed of staff response to requests is commendable, ensuring quick resolution of any issues.
The hotel's website facilitates a seamless login and prepayment process, streamlining the booking experience. The meeting facilities and overall environment make it suitable for a short stay geared toward work-related activities.
However, the internet connection has received criticism for being weak and unstable, especially outside the business center, which can be problematic for those needing reliable connectivity for remote conferences. Despite some reports of poor maintenance and inconsistent service quality, the hotel is generally considered good for business trips and is recommended for business travelers looking for a central and convenient base in Cairo.
Hotel Novotel Cairo El Borg offers a blend of convenience and scenic beauty, making it a desirable option for travelers. Its prime location close to downtown, markets and providing stunning views of the Nile makes accessibility one of its highlights. Guests appreciated that the hotel is accessible from main attractions and most major landmarks, enhancing its appeal for sightseeing.
However, there are some notable concerns regarding accessibility. Specifically, the entrance lacks a car-accessible ramp, which could be challenging for those with mobility issues. Despite this, the hotel remains mostly accessible and well-situated for exploring key areas of Cairo.
The outdoor pool at Novotel Cairo El Borg receives mixed reviews from guests. It is described as nice and quite comfortable by several visitors and offers a pleasant view. The pool is heated, which adds to the comfort, especially during cooler seasons. However, some guests have noted that the pool is very small and not ideal for kids. Others mentioned that retiling is needed and the only access is via stairs. There were also suggestions to extend the pool's operating hours to stay open till late.
Novotel Cairo El Borg offers a remarkably romantic setting perfect for couples. The hotel stands out for its beautiful, romantic views that many guests have enjoyed right from their rooms. Nestled on a quiet green island, it provides a serene backdrop ideal for special celebrations such as wedding anniversaries and Valentine's Day. Numerous guests celebrated these occasions with upgraded rooms, creating lasting memories.
The rooftop, in particular, receives high praise for its fabulous ambience, making it an ideal spot for a romantic coffee while taking in the city lights of Cairo. The distinct view of the Nile from both the rooms and the rooftop is frequently highlighted as a key romantic feature of this hotel. The reception service is described as upscale, further enhancing the romantic experience. Overall, Novotel Cairo El Borg is frequently mentioned as a prime romantic location in Cairo, providing a beautiful and memorable stay for couples.
Location Show Map
Location
The hotel’s location not only offers convenience but also spectacular views. Overlooking the Nile River and Qasr Al Nile Bridge, the vistas from both the rooms and the rooftop terrace provide a breathtaking panorama of the cityscape and the serene river. The central positioning of the hotel ensures that guests have easy access to vibrant areas with markets, restaurants and lively atmospheres, all while enjoying a quieter neighborhood setting.
Cleanliness and service complement the exceptional location, adding to the overall positive experience of staying at Novotel Cairo El Borg. The hotel is described as beautifully maintained with modern amenities that cater to comfort and convenience. Visitors frequently highlight the friendly and attentive staff, noting the effortless check-in and check-out processes.
For those who value both a scenic and central spot to explore Cairo, Novotel Cairo El Borg proves to be an ideal choice. Whether basking in views of the Nile River or stepping out to explore nearby cultural landmarks, guests find the location perfect for both leisure and adventure.
Breakfast
The breakfast setting also received favorable remarks, especially the rooftop location overlooking the Nile, which enhanced the dining experience. The presence of gluten-free options and the attentive staff service were additional positives noted by the guests.
However, some reviews pointed out areas for improvement. A number of guests mentioned that the variety could be increased and that the quality was not always consistent. There were occasional criticisms of the buffet being repetitive, not diverse enough and lacking in some areas such as cheese varieties and local Egyptian dishes. A few reviews also mentioned issues like narrow tables and the breakfast space being cramped.
On balance, while the breakfast at Novotel Cairo El Borg is generally well-regarded for its variety, deliciousness and the stunning rooftop views, it could benefit from more consistency and a broader range of options to cater to all guests' expectations.
Dinner
Rooms
Despite these positive points, the reviews do bring up some recurring challenges. Soundproofing is commonly mentioned as inadequate with noises from nearby nightclubs and street sounds filtering into the rooms. This can be particularly bothersome for rooms facing the Nile. Additionally, maintenance issues such as dated furniture, malfunctioning room cards and problematic bathroom fixtures are noted. The rooms might also benefit from more modern decor and better amenities, such as the inclusion of basic items like slippers and sufficient bathroom supplies.
Some rooms suffer from a musty smell or residual smoke, especially when placed near smoking areas, despite requests for non-smoking accommodations. The lack of soundproofing on windows further exacerbates noise complaints.
Overall, while guests appreciate the hotel's prime location and scenic views, some areas could use an upgrade to enhance the comfort and experience, addressing noise issues, updating furniture and ensuring all amenities are readily available.
Beds
However, not all reviews are favorable. Some guests mention that the pillows, often described as stiff or uncomfortable, detract from their sleeping experience. The need for pillow updates is a recurring theme in the reviews, suggesting that improved pillow quality could elevate the comfort level significantly.
While a majority of visitors find the beds clean and well-kept, a few reviews note that certain beds need replacement due to them being old or worn out. Sofa beds, especially those used for children, receive mixed feedback with a number of guests finding them less than comfortable.
Overall, though, the hotel appears to provide a generally comfortable and clean bed experience, supplemented by good room service and well-kept linens, creating a satisfactory stay for most guests.
Cleanliness
The hotel’s clean and organized environment, combined with a good location and pleasant views, particularly of the Nile, adds to its appeal. Several guests commend the hotel's overall clean atmosphere, clean towels and tidy appearance of the building both inside and out. The reception staff's friendliness also contributes positively to the guests' experience.
However, there are also some negative remarks regarding cleanliness. Certain areas, such as bathrooms and common areas, received criticism for not meeting the expected standards. Some guests specifically mentioned dirty carpets and unclean areas behind curtains and in corridors. Issues like poorly maintained restrooms and inconsistent room cleaning services suggest areas for improvement.
Overall, while many guests appreciate the high standard of cleanliness at Novotel Cairo El Borg, there are inconsistencies that the management needs to address to ensure a uniformly positive experience.
Staff
Housekeeping, led by individuals like Mr. Ramadan, is noted for their attentiveness and trustworthiness. The rooftop restaurant staff, although sometimes overwhelmed during peak times like the suhoor buffet, are generally seen as polite and accommodating. Guests also appreciated the multilingual capabilities of the staff, making communication smoother for international visitors.
However, there are some areas for improvement. A few guests pointed out issues with the reception, mentioning slow service, unresponsiveness and occasional unprofessional behavior. Despite these minor setbacks, the majority of feedback emphasizes the warmth, efficiency and cooperative nature of the hotel's staff, contributing significantly to an overall positive experience for visitors.
Wi-Fi
Despite a few instances where Wi-Fi was described as good, the overwhelming majority of reviews point towards a critical need for improvement in the hotel’s internet service. The dissatisfaction with Wi-Fi connectivity clearly does not align with the expectations of a four-star establishment. As for business travelers or those needing a dependable internet connection, it might be wise to take this into account when considering a stay at this hotel.
Gym
Pool
However, several reviews criticize the pool for its small size and limited sunbeds, making it seem crowded and less accommodating. Maintenance issues have been an ongoing concern with some guests experiencing pool closures during their stay and inadequate communication about the unavailability beforehand. There were also some reports of safety issues, such as injuries caused by faulty pool features and poor pool facilities overall. Restricted pool hours and a closure time as early as 5 pm further add to the areas of concern raised by guests.
Overall, while the pool at Novotel Cairo El Borg offers a refreshing break with good views and attentive staff, it is crucial for travelers to verify its availability and condition prior to booking to avoid potential disappointments.
Parking
Family
Parents have noted the excellent cleanliness and quietness of the hotel, reinforcing its family-oriented appeal. Families appreciated the pool as a refreshing retreat after a busy day exploring Cairo, although some did mention inflexible pool opening hours that could be more accommodating for evening use.
Guest experiences suggest room setups can sometimes be a bit inconvenient for larger families with some finding the extra beds uncomfortable, though many found the overall accommodations to be sufficiently spacious and comfortable.
The staff at Novotel Cairo El Borg received high marks for their respectful and friendly behavior, enhancing the welcoming atmosphere. The hotel's proximity to the Nile and central city locations make it an exceptionally convenient base for family explorations with stunning views from the rooftop adding to the overall experience.
In conclusion, this hotel stands out for its family-focused amenities and service, making it an ideal spot for a 2-3 night stay in Cairo. Families looking for a safe, quiet and enjoyable place will find Novotel Cairo El Borg an excellent choice for their trip.
4 Star
However, many feel that the services and facilities offered do not meet the expectations of a four-star level with some comparing it more to a three-star or even a two-star hotel. Multiple reviews pointed out that while the hotel is definitely a four-star establishment, the amenities and service quality fall short of what is typically expected from hotels within this category. This disparity leaves many guests feeling that the hotel does not fulfill its advertised four-star promises, indicating there are areas for improvement to meet international standards.
Business
The hotel's website facilitates a seamless login and prepayment process, streamlining the booking experience. The meeting facilities and overall environment make it suitable for a short stay geared toward work-related activities.
However, the internet connection has received criticism for being weak and unstable, especially outside the business center, which can be problematic for those needing reliable connectivity for remote conferences. Despite some reports of poor maintenance and inconsistent service quality, the hotel is generally considered good for business trips and is recommended for business travelers looking for a central and convenient base in Cairo.
Accessible
However, there are some notable concerns regarding accessibility. Specifically, the entrance lacks a car-accessible ramp, which could be challenging for those with mobility issues. Despite this, the hotel remains mostly accessible and well-situated for exploring key areas of Cairo.
Outdoor Pool
Romantic
The rooftop, in particular, receives high praise for its fabulous ambience, making it an ideal spot for a romantic coffee while taking in the city lights of Cairo. The distinct view of the Nile from both the rooms and the rooftop is frequently highlighted as a key romantic feature of this hotel. The reception service is described as upscale, further enhancing the romantic experience. Overall, Novotel Cairo El Borg is frequently mentioned as a prime romantic location in Cairo, providing a beautiful and memorable stay for couples.
Yes, Novotel Cairo El Borg has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Novotel Cairo El Borg.
No, Novotel Cairo El Borg doesn't allow dogs.
Yes, parking facilities are available at Novotel Cairo El Borg.
Yes, Novotel Cairo El Borg has a gym.
Location Show Map
More Options
