Steigenberger Pyramids Cairo

Cairo 29.99046500, 31.12825500 , Alexandria Road, Pyramids (Show on Map)
7.9
Good


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Summary of reviewsSteigenberger Pyramids Cairo generally receives positive feedback for its exceptional location, conveniently placed for sightseeing at the iconic Pyramids of Giza and the upcoming Grand Egyptian Museum. Guests are often captivated by the breathtaking views of the pyramids visible from rooms, balconies and the pool area, which form a tranquil retreat away from the hustle and bustle of Cairo. While the surrounding construction can sometimes affect the ambiance and access, the strategic placement remains a strong advantage.

The hotel's spacious and comfortable rooms, some offering stunning pyramid views, are consistently highlighted for their size, cleanliness and comfort. Despite occasional complaints about minor maintenance issues, the modern décor and overall room conditions contribute to a positive stay atmosphere. The service provided by the staff further enhances this experience with reception, housekeeping and other personnel frequently praised for their friendliness, professionalism and attentiveness. Exceptional service from specific staff members often leaves a lasting positive impression, solidifying the hotel's reputation for hospitality.

Dining at Steigenberger Pyramids Cairo also receives favorable reviews. The breakfast buffet impresses many guests with its wide variety, including vegan options and high-quality food. Although some find it repetitive over longer stays, the overall sentiment towards breakfast is highly positive. Dinner experiences are mixed but generally commend the variety and quality, particularly room service and poolside meals. Occasional criticisms of the Italian restaurant and evening buffet indicate areas for improvement.

The pool area is another highlight, admired for its cleanliness, maintenance and stunning pyramid views, which enhance guests' relaxation experience. While the water temperature and early closing hours are noted drawbacks, the overall ambiance and family-friendly features make the pool a memorable aspect of the hotel. However, WiFi reception is inconsistent with some guests enjoying reliable service, while others experience connectivity issues, particularly in certain rooms.

Parking at the hotel is secure but comes with a daily fee, which some guests find steep compared to other establishments. Despite strict security and cleanliness of the parking area, maintenance and access challenges for drivers are noted.

While Steigenberger Pyramids Cairo's five-star rating meets the expectations of many, offering beautiful, clean and well-maintained facilities, some guests feel it falls short, suggesting it would more accurately fit a 3.5 to 4-star classification. The mixed opinions largely revolve around inconsistent service quality and varying conditions of the amenities.

Overall, Steigenberger Pyramids Cairo offers a convenient base for exploring Giza's iconic attractions with comfortable accommodations and attentive service. Minor areas for improvement do not overshadow the overwhelmingly positive guest experiences, making it a favorable choice for travelers wanting an immersive and pleasant stay near the Pyramids.
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Luxury Hotel
This luxury hotel provides the unique advantage of offering rooms and suites with stunning views of the Great Pyramids. Located near the pyramids and the new Grand Egyptian Museum, it combines a luxurious stay with unparalleled access to ancient wonders.

Romantic Hotel
Located with views of the Pyramids, this hotel offers a compelling backdrop for a romantic stay. Enjoying the ancient wonders from the hotel adds a unique dimension to a couple's trip.

Hotel with Swimming Pool
The Steigenberger Pyramids Cairo has refreshing outdoor pools and a garden. It is known for superior amenities and high-class services.

  Outdoor Pool  


Hotel with Free Wi-Fi
The hotel offers free Wi-Fi. This hotel provides a comfortable stay with reliable internet access, making it suitable for tourists and business travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Parking

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Room - City View The spacious double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Deluxe Room - Pool View The spacious double room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

Deluxe Room With Pyramid View The spacious double room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

Deluxe Suite - Pyramid View The spacious double room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

Executive Suite The spacious double room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

Deluxe Room - Museum View The spacious double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Deluxe Room Side Pyramids View A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious twin/double room. The unit offers 2 beds.

Junior Suite This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Steigenberger Pyramids Cairo boasts an exceptional location, making it ideal for tourists aiming to explore the iconic Pyramids of Giza and the Grand Egyptian Museum. Visitors are frequently captivated by the breathtaking views of the pyramids available from the rooms, balconies and even the pool area. The hotel's position also provides a tranquil retreat away from the hustle and bustle of Cairo while still being a short, easy drive from some of Egypt’s most famed archaeological sites.

The spacious and comfortable rooms, coupled with the close proximity to the pyramids, make the hotel a convenient base for sightseeing. Guests particularly appreciate waking up to the magnificent views of the ancient structures every morning. Furthermore, the strategic placement opposite the new GEM museum adds to the appeal, allowing for effortless museum visits once it opens fully.

Despite its excellent placement for pyramid visits, some guests note that the area surrounding the hotel is currently undergoing construction, which may complicate access and detract from the aesthetic. The location is also considered far from the Cairo city center, which could be an inconvenience for those looking to explore more of the city's vibrant life, restaurants and other attractions. However, this distance also means the hotel benefits from a peaceful atmosphere, away from the noise and chaos of downtown traffic.

In terms of amenities, the hotel scores well with a good range of breakfast options and modern facilities. Though some reviews point out the property’s age and isolated location, the overall sentiment towards the stunning views and prime placement near the pyramids remains overwhelmingly positive. For travelers focused on an immersive experience of the Giza plateau, Steigenberger Pyramids Cairo stands out as a top choice.

Breakfast
The breakfast at Steigenberger Pyramids Cairo receives high praise from numerous guests, noting its exceptional quality and extensive variety. Many reviewers describe the breakfast as delicious, scrumptious and very good with particular highlights including live cooking stations, fresh orange juice and diverse options that cater to different dietary preferences, including vegan choices. Guests have appreciated the early start of breakfast services, allowing for a convenient experience and the well-served, tasty fare.

However, there are some mentions of the breakfast being repetitive for those staying multiple days and a few comments suggesting areas for improvement in variety and service. Despite these minor criticisms, the overall sentiment is that the breakfast buffet is a standout feature of the hotel with its rich selection and high quality making it an excellent value for money.

The breakfast experience is further enhanced by friendly staff and a pleasant dining environment, contributing to a positive start to the day for guests. The combination of varied dishes, good quality and attentive service ensures that breakfast at Steigenberger Pyramids Cairo is a memorable and enjoyable part of the stay for most visitors.

Dinner
Steigenberger Pyramids Cairo offers an impressive dining experience with multiple positive aspects, though it has some room for improvement. Guests often highlight the variety and quality of the food available with many finding the menu accommodating a wide range of dietary needs. The room service food consistently receives high praise for its excellence. The main restaurant's buffet features a large selection and both breakfast and dinner options are frequently commended for their diverse and delicious offerings.

Particularly notable are the excellent and varied breakfasts, which many guests describe as generous and beyond average. Lunches and dinners, especially those at the pool bar and Italian restaurant, are often highlighted as tasty and of good quality, enhancing the overall dining experience.

However, not all reviews are glowing. Some guests felt that the Italian restaurant's food was below average and noted inconsistencies in the quality of dinner from day to day. There were occasional remarks about the evening buffet being disappointing and the lack of atmosphere in some dining areas. Additionally, a few guests mentioned that the food in the various restaurants could vary in flavor and quality with some dishes or entire meals falling short of a 5-star standard.

Regardless of these mixed reviews, many visitors recommend the dining options, appreciating the extensive buffet and well-served meals. While there remains a need for minor improvements in consistency and service, the hotel's dining experience generally leaves a positive impression.

Rooms
The rooms at Steigenberger Pyramids Cairo receive mostly positive remarks for their size, cleanliness and comfort. Guests frequently mention spacious accommodations with comfortable beds and well-equipped bathrooms. Many rooms offer breathtaking views of the nearby pyramids, which is a highlight for many visitors. The suites are often described as luxurious and expansive with some featuring multiple balconies and panoramic views.

The hotel's modern décor and spotless cleanliness are consistently praised. The interior, including the rooms, is beautifully furnished, adding to the guests' comfort. Despite a few mentions of rooms being slightly outdated or in need of renovation, the overall ambiance and room conditions seem to meet high standards.

However, not all reviews are glowing; some guests report issues such as noisy rooms, broken amenities or cleanliness problems, particularly in the bathrooms and carpets. Maintenance concerns like non-functional air-conditioning, outdated fixtures or minor repairs are noted occasionally.

In general, the spaciousness, cleanliness and comfort of the rooms at Steigenberger Pyramids Cairo create a mostly pleasant stay, complemented by the spectacular views of the pyramids and the convenience of the hotel's location.

Beds
At Steigenberger Pyramids Cairo, the beds have garnered considerable praise for their comfort with many guests highlighting the exceptionally comfortable mattresses and pillows. Descriptions of big, comfy beds and the availability of king-size options add to the appeal for travelers looking for relaxation. Despite some issues with the bedding being slightly worn and complaints about the pillows, the overall sentiment leans towards positive comfort experiences. Rooms are also quietly set, often providing guests with stunning views of the Pyramids, enhancing the sense of tranquility. The linens are regularly changed by the diligent housekeeping staff, further contributing to a restful stay. However, there are a few negative points to note, such as incidents with separated beds and some complaints of them being too soft or hard. Overall, the beds at Steigenberger Pyramids Cairo are generally seen as a comfortable haven for guests.

Cleanliness
Steigenberger Pyramids Cairo offers a mixed experience concerning cleanliness. Guests frequently praise the hotel for being very clean with spotlessly clean and tidy rooms being a common highlight. Large, comfortable and well-maintained rooms add to the positive views and facilities such as the pool area also receive commendation for cleanliness and maintenance.

However, some feedback points out areas needing improvement. Housekeeping services are generally appreciated, but there are mentions of dirty carpets, unpleasant smells in some rooms and corridors and outdated furnishings. Specific critiques include stained carpets, neglected areas, leftover items upon check-in and issues with room maintenance such as malfunctioning showers and doors.

In summary, while the hotel enjoys a reputation for cleanliness and comfort among many guests, others suggest that attention to certain areas and a refresh of older facilities could significantly enhance the overall guest experience.

Staff
At the Steigenberger Pyramids Cairo, the overwhelmingly positive feedback from guests highlights the exceptional quality of the staff. Visitors consistently describe the team as friendly, helpful and professional, contributing significantly to an enjoyable stay. Notably, staff members such as Mr. Ibrahim Ismail and Mr. Amr Mohammed stand out for their superb customer service and professionalism.

Reception staff, including Janna, Hadeel and Mostafa, are frequently praised for their helpfulness and warm reception with many guests appreciating their ability to accommodate requests and provide excellent service. Porters and housekeeping staff also receive commendations for their efficiency, attentiveness and friendliness.

Hospitality appears to be a hallmark of the hotel with employees characterized as polite, courteous and always willing to assist. From the restaurant to the poolside, every encounter with the staff seems to leave a positive impression on guests. Instances of staff going above and beyond, such as arranging onsite PCR tests for return travel and providing thoughtful upgrades, add to the overall satisfaction.

Despite a few mentions of language barriers and isolated cases of slower service or less helpful interactions, the general consensus is that the staff at Steigenberger Pyramids Cairo contribute significantly to making stays pleasant and memorable. Their collective dedication to excellent service leaves a lasting impact on guests, making this hotel a standout choice for travelers seeking warmth and professionalism.

Wi-Fi
The WiFi experience at Steigenberger Pyramids Cairo yields mixed feedback from guests. On a positive note, many commend the WiFi for being good, stable and working well in various areas, especially near the pool and reception. Some guests reported fast and reliable internet, stating that the connection covered the premises adequately.

However, several guests encountered issues with the WiFi. In some rooms, the connection proved to be weak, inconsistant or almost non-existent. Others mentioned that WiFi was extremely poor or kept disconnecting frequently, highlighting a need for improvement in these areas. While the performance was satisfactory for some, it appears that the strength and reliability of the WiFi vary significantly across different locations within the hotel.

Pool
Steigenberger Pyramids Cairo offers guests a remarkable pool experience with multiple positive aspects highlighted by visitors. The hotel features large, beautiful pools that are well-maintained and provide a stunning view of the pyramids, creating a picturesque backdrop for relaxation. Families particularly appreciate the presence of lifeguards and a special appeal for kids, who enjoy playing with such an iconic view in the distance.

Guests frequently commend the pool area for being lovely, clean and well-maintained with sufficient sun loungers always available. The pool bar and friendly staff received positive mentions, adding to the overall enjoyable atmosphere with refreshing cocktails and fresh juices available. The addition of a swim-up bar and shaded areas further enhances the experience.

Despite the glowing reviews, some guests noted that the pools were not heated, making the water chilly and less inviting for some. The pool’s operating hours, closing early at 6 pm, were also mentioned as a downside. Nevertheless, the overall pool ambience with casual, polite staff and the spectacular view of the pyramids made it a memorable feature for many travelers.

Parking
Steigenberger Pyramids Cairo offers parking with a daily fee, which some guests find to be on the higher side compared to other hotels where parking is typically free. The security at the hotel entrance is notably strict, ensuring that the parking area remains safe for vehicles. While the hotel is convenient for Uber, some guests noted that finding the hotel can be a bit challenging for drivers. Despite some comments about the need for maintenance, the parking area itself is kept clean and monitored. For travelers relying on taxis, the service is available but may be perceived as expensive. Overall, while the parking comes with a fee, it is consistently secure and available for guest use.

5 Star
Steigenberger Pyramids Cairo receives mixed reviews regarding its five-star rating, facilities and services. Some guests have experienced a definite five-star service with high-quality, unforgettable experiences. They praise the hotel for being beautiful, very clean and well-maintained, especially noting the cleanliness of the pool and the overall high-quality service. For these reviews, the hotel meets the five-star standards and even exceeds expectations.

However, numerous guests express disappointment, feeling the hotel falls short of its five-star claim. Complaints highlight that the amenities and service do not align with the expectations of a high-end establishment. Issues such as subpar food, untrained staff and poor access to transportation are frequently mentioned. Many reviews note that the hotel would be more accurately rated between 3.5 to 4 stars, considering the price-quality ratio does not justify the five-star tag. The consensus among critical reviews is that the hotel, while beautiful, does not consistently deliver the level of luxury and service expected from a Steigenberger property.

Outdoor Pool
The outdoor pool area at Steigenberger Pyramids Cairo is consistently highlighted as a standout feature. Guests praise the spacious and clean pools, enjoying the cold and refreshing water, which provides a perfect respite from the Cairo heat. The poolside bar enhances the lounging experience, offering a variety of drinks to enjoy while soaking in the stunning views of the pyramids. The large pool is noted for its cleanliness and cooling effect, making it an ideal spot for afternoons of relaxation.

Despite a few comments about limited pool hours and ongoing construction during some stays, the overall ambiance of the outdoor area remains positive with its beautiful structure and friendly atmosphere. Guests also appreciate the added comfort of the heated pool and the ability to check out late free of charge. The combination of a nice, well-maintained pool area and the unique backdrop of the pyramids makes for a memorable experience at this hotel.

Honeymoon
Steigenberger Pyramids Cairo offers a comfortable and romantic setting ideal for honeymoon celebrations. Located opposite the GEM with views of the pyramids, it provides a picturesque backdrop for couples. The hotel is particularly noted for its good value and beautiful decor, making it a great option to visit the pyramids with a partner. There are also several romantic dinner spots available, enhancing the experience for honeymooners. Some guests have mentioned thoughtful touches like rose petals on the bed and a cake, contributing to the romantic ambiance. However, there have been occasional lapses in acknowledgment of honeymoon celebrations. Overall, the hotel is highly regarded for its facilities and setting, making it a strong choice for honeymooners in Cairo.

Luxury
Steigenberger Pyramids Cairo offers a luxurious experience with an outstanding location adjacent to the GEM and the Pyramids Complex. Guests often appreciated the large suites with impressive views, which added to the overall luxurious atmosphere. The hotel is well-situated and offers good value, alongside maintaining high standards and good, clean facilities. An extensive buffet and a luxurious breakfast enhance the meal experience, while beautiful, clean rooms with fashionable and stylish interiors contribute to the elegant ambiance.

The establishment is praised for its fantastic views, especially those overlooking the pyramids and maintains a reputation for providing excellent quality service. Despite some reviews indicating occasional lapses in cleanliness and expectations of more luxurious rooms, the overall sentiment emphasizes the comfort and luxury of the stay. The feeling of a five-star experience in well-maintained halls and luxurious rooms is evident though some question if the hotel meets the Steigenberger brand's expectations today. Nevertheless, the clear view of the pyramids and the comfortable, quality service affirm the hotel's standing as a luxury retreat in Cairo.

Romantic
The Steigenberger Pyramids Cairo offers a truly romantic experience for couples looking to explore the historic wonders of Egypt while enjoying luxurious amenities. Guests have consistently highlighted the sumptuous and cozy rooms that radiate a magical and romantic ambiance. The hotel offers an unbeatable view of the pyramids, a feature that stands out as a breathtaking backdrop for romantic moments, especially during sunsets by the pool.

With a reputation for offering wonderful experiences, the hotel is ideally situated for those looking to share a romantic getaway and explore the pyramids with their partner. Visitors have praised the thoughtful touches, such as rose petals on the bed and cakes prepared for special occasions, enhancing the overall sense of romance. The warm and polite reception, especially from staff members like Professor Hadeel, adds a welcoming touch to the stay.

Whether it's an anniversary celebration or a honeymoon, the Steigenberger Pyramids Cairo is highly recommended for its romantic views and the exceptional service that ensures couples have a memorable and enchanting stay.


Yes, Steigenberger Pyramids Cairo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Steigenberger Pyramids Cairo.

No, Steigenberger Pyramids Cairo doesn't allow dogs.

Yes, parking facilities are available at Steigenberger Pyramids Cairo.

No, Steigenberger Pyramids Cairo doesn't have a gym.

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