Cairo, El Saaqah st, from El Thawra st, Heliopolis, Cairo30.083281,31.379604(Show on Map)
7.8
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Guard Hotel impresses guests with its strategic location, offering exceptional convenience for those needing quick access to Cairo International Airport. Situated just a 10-minute drive from the airport, it provides a quiet, stress-free environment away from the hustle of downtown Cairo, making it a top choice for travelers in transit or attending events at the Egypt International Conference Venue. Nearby attractions like major shopping centers enhance its appeal, even though it is a bit distant from main tourist spots.
Breakfast at the hotel frequently receives high marks for its variety, abundance and quality with options ranging from traditional Egyptian dishes to Western favorites. Guests particularly appreciate the early availability and the convenience of packed breakfasts for travelers with early flights. Despite some minor critiques regarding coffee and occasional lack of flavor, the breakfast experience is generally deemed a highlight.
Dinner offerings are celebrated for their delicious Egyptian dishes and poolside settings, although there are some areas for improvement, particularly concerning variety and catering to specific dietary requirements. Nonetheless, the overall dining experience is praised for its quality and taste.
The hotel's rooms are appreciated for their spaciousness, cleanliness and modern amenities, featuring comfortable beds, air conditioning and pleasant views from balconies. Guests commend the upgraded rooms and suites for their added comfort, although a few have noted minor issues such as occasional noise and room temperature.
Cleanliness is a standout feature with the hotel and its surroundings, including the pool areas, meticulously maintained. The diligent housekeeping staff contributes significantly to the hotel's reputation for its clean and welcoming atmosphere.
The staff at The Guard Hotel are frequently praised for their friendliness, helpfulness and professionalism with particular mentions of exceptional service from the reception team and housekeeping. This positive interaction greatly enhances the overall guest experience.
The hotel offers a variety of swimming pools, which are well-maintained and cater to both adults and children, making it a family-friendly destination. Guests enjoy the cultural experience of live entertainment by the pool and the supervised kids' pool, although some find the pool rules a bit strict.
For families, The Guard Hotel is ideal, offering a safe and tranquil environment with ample entertainment options for children, including playgrounds and a range of activities. Spacious family rooms and high security further add to the positive family vacation experience.
Guests have mixed reviews regarding the beds with many describing them as comfortable, although some have noted issues like firmness and noise. The hotel’s practical amenities and services cater well to business travelers, making it a convenient choice for professional visits.
Despite some occasional issues with WiFi connectivity, The Guard Hotel's accessibility via Uber and its prime location make it a convenient and reliable option for various types of travelers. Overall, The Guard Hotel delivers a comfortable and pleasant stay with its strategic location, excellent staff and exceptional cleanliness.
Categories
Parking
The hotel offers free private parking and free valet parking services. It features a spacious and secure car park for guests.
Children's Pool
The children's pool at this hotel is highlighted as a standout feature, appreciated by guests for its design and suitability for kids.
Family
Pool
Children's Pool
Outdoor Pool
Business
Accessible
Outdoor Pool
Honeymoon
Spa
Romantic
Gym
5 Star
Room Types
Deluxe Double or Twin Room with BalconyFeaturing a balcony with pool and garden views, this comfortably sized room offers either a queen sized bed or two twin beds and is specially equipped for small families with one child.
Family Suite with BalconyFeaturing a balcony, this spacious suite room offers a separate bedroom and a living room with a sofa bed. There is a spacious bathroom.
Capacity 3 adults or 2 adults and 2 children.
Executive SuiteFeaturing extraordinary pool views, this 100 square metre Executive Suite consists of one bedroom with twin beds, a living room with a sofa bed and 3 balconies.
capacity 4 adults or 3 adults and 2 children.
Deluxe Double or Twin Room with Pool ViewFeaturing a balcony with pool and garden views, this comfortably sized room offers twin beds and is specially equipped for small families with one child.
Quadruple Room with BalconyFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 3 beds.
Deluxe King RoomThe pool with a view is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Superior Double RoomThis double room's special feature is the pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
Junior Suite with Pool ViewGuests will have a special experience as the suite offers a pool with a view. Featuring a private entrance, this spacious suite also consists of 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as pool views. The unit offers 4 beds.
Double Room with Pool ViewThe pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Double Room with Balcony (2 Adults + 1 Child)Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Guest Reviews
7.8
Good
Review Summaries
Location
The Guard Hotel boasts an exceptional location for travelers prioritizing convenience and proximity to Cairo International Airport. Situated just a 10-minute drive from the airport, it offers a strategic position ideal for guests requiring a quick transit or an early morning flight. The hotel is appreciated for its well-kept rooms, beautiful pool and clean facilities, making it a comfortable choice for short stays.
The hotel is also well-positioned away from the hustle and bustle of downtown Cairo, providing a quiet environment despite its proximity to the airport. Guests find it convenient for accessing major shopping centers like City Centre Almaza and City Stars. While it is a bit distant from the main tourist attractions and city center, the hotel's location makes it perfect for those attending events at the Egypt International Conference Venue or needing easy highway access.
Overall, The Guard Hotel delivers good value for money with its spacious accommodations and strategic airport proximity, catering well to transit travelers and those seeking a calm, convenient stay just minutes from Cairo's primary travel hub.
Breakfast
At The Guard Hotel, the breakfast experience generally stands out for its variety, abundance and quality. Guests frequently highlight the buffet breakfast, which offers a wide range of options, from traditional Egyptian dishes to Western comfort foods. The spread is noted to be rich, hearty and plentiful with freshly squeezed orange juice often mentioned as a delightful addition. Many guests appreciated the early breakfast availability, starting at 6.30 and the convenience of packed breakfasts prepared for early flights.
While the majority of reviews praise the breakfast for being amazing, delicious and very clean, there are a few critical notes. Some guests were disappointed, citing a lack of flavor and diversity and issues with coffee quality served in plastic cups. Nonetheless, the positive feedback outweighs the negatives with descriptors like excellent, wonderful and highly recommended frequently appearing. The breakfast service is also commended for its cleanliness and organization, even though certain aspects, like the cafeteria-like setup with paper cups during Ramadan, received mixed reviews. Overall, the breakfast at The Guard Hotel is a valued highlight for many, providing a satisfying start to the day.
Dinner
The Guard Hotel offers a mixed dining experience with several aspects receiving significant praise. Guests particularly appreciated the delicious Egyptian dishes and praised the food for its excellent quality and variety. The dinner buffet stood out for being very good and the outdoor dining options, including the poolside dinner, were well-received.
However, the reviews also highlight some areas for improvement. There were complaints about the limited variety of options available for dinner with specific criticism aimed at the Italian restaurant and its poor quality. Additionally, the hotel was noted for lacking the capacity to cater to vegan and vegetarian preferences and there were instances of partially cooked fish dishes.
Overall, while the food is often described as amazing, rich and tasty, the menu could benefit from more variety and better handling of specific dietary requirements.
Rooms
The Guard Hotel offers a variety of room options that receive high marks for cleanliness and comfort. Guests frequently highlight the spaciousness of the rooms, many of which are large, well-maintained and equipped with essential amenities such as air conditioning, hairdryers and toiletries. Some rooms come with balconies providing pleasant views, enhancing the overall experience.
Several reviews specifically mention the comfort of the beds and the modern, new furnishings. Upgraded rooms and suites tend to be particularly appreciated for their comfort and space. The views from the rooms are described as amazing, adding a scenic element to the stay.
However, a few guests have reported issues such as uncomfortable beds, cold room temperatures and occasional noise disturbances from outside. Some rooms were noted to have small bathrooms with tiny bathtubs and in rare instances, outdated furniture or cleanliness concerns. Additionally, amenities like WiFi and power availability in the rooms have room for improvement.
Despite these minor drawbacks, the general consensus is that The Guard Hotel provides a comfortable and pleasant stay with spacious, clean and well-equipped rooms suited for both short and extended visits.
Beds
Guests at The Guard Hotel have shared their experiences with the beds and overall, they offer a mixed impression. Many patrons highlight the comfort of the beds, often describing them as comfortable or even super comfortable. Cleanliness of the bed sheets also draws positive remarks. However, some guests have had less favorable experiences, mentioning issues such as the beds being quite uncomfortable, creaking a lot or having firm mattresses that didn't provide the desired level of comfort. Pillow comfort also emerges as a concern for a few. Despite these mixed reviews, the predominant sentiment leans towards the beds being generally comfortable, making them one of the better aspects of the hotel stay.
Cleanliness
The Guard Hotel consistently receives commendations for its excellent cleanliness. Guests frequently highlight the very clean rooms with many describing them as modern and comfortable. Both the hotel and pool areas are equally praised for their upkeep, contributing to the overall clean and welcoming environment of the establishment. The staff’s politeness and helpfulness further enhance the positive experience with particular acclaim for the diligent housekeeping team.
Despite occasional mentions of imperfections, such as isolated instances of poor cleanliness levels and specific bathroom issues, the general consensus is that The Guard Hotel maintains a high standard of cleanliness across its facilities. Visitors appreciate the neat and well-maintained spaces, contributing to a pleasant and peaceful stay. The hotel's new and soundproof rooms, coupled with a hearty breakfast in a clean lobby, further add to the positive perceptions of its cleanliness and overall environment.
Staff
The Guard Hotel stands out for its exceptional staff, who have garnered praise from numerous guests. The personnel are frequently described as friendly, helpful and extremely polite, often going above and beyond to ensure a pleasant experience. Noteworthy mentions include the reception team, managed by Shadi and Basant, who are recognized for their professionalism and friendliness. Special acknowledgment is also given to individuals such as Ms. Basant, Mr. Yasser, Mr. Mahmoud the bellman and Ahmed from reception, who have left a positive impression on many guests.
The cleaning and room service staff, including Najla from housekeeping, are praised for their attentiveness and diligence. The hotel employees are noted for being supportive, welcoming and maintaining a constant smile, which contributes to a warm and inviting atmosphere. Although there were occasional mentions of unhelpful behavior from some staff members, these are overshadowed by the general sentiment of exceptional service and dedication.
Guests appreciate the hotel for its organized and efficient staff, who are available 24/7 and speak fluent English. The positive interactions extend beyond individual staff members to the entire team, which is consistently described as respectful, accommodating and committed to making guests' stays enjoyable. The frequent mention of specific names such as Mr. Ahmed and Mrs. Basant highlights the personal attention guests receive, which enhances the overall hospitality experience at The Guard Hotel.
Wi-Fi
The Guard Hotel provides variable experiences with its wifi service. Some guests have noted having a good connection during their stay, appreciating the reliable internet access available. However, a considerable number have experienced the wifi as being weak or extremely slow with some even mentioning the absence of service in their rooms. While the quality of the internet may be hit or miss, it is clear that there are areas for improvement to ensure a consistently positive experience for all guests.
Pool
The Guard Hotel boasts a variety of swimming pools that cater to different guests' preferences, including a large outdoor pool and a separate area for children. The pools are consistently described as large, beautiful and well-maintained, making them an attractive amenity for families and solo travelers alike. Guests appreciate the supervised pool setting and the children's animation on weekends, adding to the family-friendly atmosphere. The presence of an Arabian live band during the evenings outside by the pool heightens the cultural experience and is well received, along with the attractive poolside food offerings.
However, some guests found the pool rules to be overly strict with specific mentions of the mandatory swimming caps. A few reviews highlighted concerns about pool cleanliness and the cold demeanor of some pool staff. The pool area can get quite busy, sometimes making it hard to find available beds or to fully enjoy the facilities. Despite these minor drawbacks, the overall consensus is that the pool facilities at The Guard Hotel are a significant highlight of the stay.
Family
The Guard Hotel is a haven for families, offering a safe and tranquil environment that is ideal for those traveling with children. Guests frequently highlight the quiet location and commend the hotel as wonderful for both small children and entire families. The property is well-suited for Gulf families, boasting facilities that cater to the needs of Gulf nationals.
Families with children will find plenty to keep the little ones entertained. The hotel features a kids' pool and a playground equipped with a trampoline, providing numerous options for fun activities. The spacious family rooms ensure a comfortable stay for all members. Visitors rave about the warm welcome and respectful behavior of staff, enhancing the overall experience with high security and excellent service.
Cleanliness is consistently praised with the hotel described as nice, clean, beautiful and peaceful. The property’s suitability for families is affirmed by numerous reviews, making it a great choice for family-oriented vacations without unnecessary expenses.
Business
The Guard Hotel offers practical amenities and services tailored for business travelers. It is especially suitable for quick stays and provides the western comfort often sought after by those attending business meetings. The professional service from the reception staff caters well to business needs, ensuring a smooth check-in process. Additionally, it is a good option for a quiet night before continued travel. However, some guests noted that the rooms may feel tiny and the frequent inspections might be excessive for business visitors. Despite these minor issues, the hotel remains a dependable choice for business trips.
Accessible
The Guard Hotel is conveniently located and easily accessible via Uber taxi. Guests appreciate its prime location and the availability of accessible rooms. Families find the hotel safe for children and accessible fixtures and services enhance the overall stay. However, some challenges include navigating complex rooms and floors and difficulties in accessing the pool without purchasing an expensive swimming cap. Additionally, accessing the hotel by car can be complicated and service provision could be improved. Despite these issues, the facility is regarded as very good overall.
Children's Pool
The children's pool at The Guard Hotel is a standout feature highly appreciated by guests. It is beautifully designed and suitably caters to kids, making it an ideal spot for families. The pool is often noted to be usually empty, providing a peaceful environment for children to enjoy. Additionally, the hotel offers a range of diverse children's games, ensuring that young guests are entertained beyond just the pool. The children's area includes a playground, adding to the variety of activities available. This area is lauded for being well-suited for both kids and adults, making it a versatile space for family fun.
Outdoor Pool
The Guard Hotel's outdoor pool receives high praise from guests for its impressive features and strategic location near the airport. The pool is notable for its large size, making it a standout amenity for swimmers and those looking to relax by the water. Parents will appreciate the supervised area dedicated to children, adding an extra layer of safety and enjoyment for families. The cleanliness of the pool is consistently highlighted, ensuring a pleasant experience for all guests. Though the pool is not heated, it remains a beautiful and appealing spot to unwind. Complimentary access and a beautiful setting add to its allure, making it a highlight of the stay at this conveniently located hotel.
FAQ
Yes, The Guard Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at The Guard Hotel.
No, The Guard Hotel doesn't allow dogs.
Yes, parking facilities are available at The Guard Hotel.
