El Portal Del Marques
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Summary of reviewsEl Portal Del Marques in Cajamarca offers a harmonious blend of historical charm and modern convenience, contributing to a memorable visitor experience. Situated just a short walk from the city’s vibrant Plaza de Armas, the hotel provides a tranquil retreat amidst bustling surroundings, allowing guests to explore cultural attractions with ease. The beautifully maintained grounds and charming inner courtyard add to the hotel's appeal, providing a peaceful escape from city life.
Guests consistently commend the outstanding breakfast offerings, highlighting the variety and quality of the buffet, which includes fresh fruits, local delicacies, and vegetarian options. The dining experience is further enriched by a friendly and attentive staff, creating an enjoyable atmosphere that resonates throughout the hotel. The dinner service similarly garners praise, although some guests suggest refreshing the menu to offer more variety.
Accommodation at El Portal Del Marques is characterized by spacious, clean, and cozy rooms, often acknowledged for their comfort and modern aesthetics. Although minor inconsistencies are noted regarding room expectations and occasional disturbances, the overall sentiment leans heavily towards satisfaction due to the immaculate cleanliness and warm ambiance.
The staff at El Portal Del Marques is frequently lauded for their exceptional service, marked by friendliness and attentiveness across various guest interactions. Whether addressing inquiries or providing personalized assistance, the staff ensures that visitors feel welcomed and cared for, enhancing the hotel's hospitable environment.
While the hotel’s Wi-Fi service receives mixed feedback regarding connectivity in certain areas, guests find it generally reliable in common spaces. The comfort of bedding also stands out as a positive aspect, despite isolated remarks about bed size and firmness preferences.
Overall, El Portal Del Marques delivers a delightful experience, blending superb location, historical elegance, and excellent service. While there is room for improvement in areas like amenities and specific expectations of a three-star establishment, the hotel remains a reliable and charming choice for travelers seeking comfort and convenience in Cajamarca.
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Guests consistently commend the outstanding breakfast offerings, highlighting the variety and quality of the buffet, which includes fresh fruits, local delicacies, and vegetarian options. The dining experience is further enriched by a friendly and attentive staff, creating an enjoyable atmosphere that resonates throughout the hotel. The dinner service similarly garners praise, although some guests suggest refreshing the menu to offer more variety.
Accommodation at El Portal Del Marques is characterized by spacious, clean, and cozy rooms, often acknowledged for their comfort and modern aesthetics. Although minor inconsistencies are noted regarding room expectations and occasional disturbances, the overall sentiment leans heavily towards satisfaction due to the immaculate cleanliness and warm ambiance.
The staff at El Portal Del Marques is frequently lauded for their exceptional service, marked by friendliness and attentiveness across various guest interactions. Whether addressing inquiries or providing personalized assistance, the staff ensures that visitors feel welcomed and cared for, enhancing the hotel's hospitable environment.
While the hotel’s Wi-Fi service receives mixed feedback regarding connectivity in certain areas, guests find it generally reliable in common spaces. The comfort of bedding also stands out as a positive aspect, despite isolated remarks about bed size and firmness preferences.
Overall, El Portal Del Marques delivers a delightful experience, blending superb location, historical elegance, and excellent service. While there is room for improvement in areas like amenities and specific expectations of a three-star establishment, the hotel remains a reliable and charming choice for travelers seeking comfort and convenience in Cajamarca.
Hotel for Honeymoon
El Portal Del Marques offers a charming stay in a historic setting. The hotel's ambiance and architecture provide a unique and romantic backdrop for a honeymoon.
Family Friendly Hotel
This hotel is well-regarded and offers a casino. It's conveniently located near the airport and provides a comfortable stay for families.
Business Hotel
This hotel offers a business center, 3 meeting rooms, and a computer station. It is located near the airport and offers a free shuttle service.
3-Star Hotel
This hotel offers a convenient location, a casino, and breakfast. Guests can benefit from services like room service and enjoy amenities such as a hot tub and free parking, enhancing their stay with both convenience and relaxation.
Hotel Taking Steps Towards Sustainability
Guest Reviews
El Portal Del Marques boasts an enviable location just a short stroll from the bustling Plaza de Armas in Cajamarca, making it an ideal base for exploring the city's attractions. This beautifully maintained hotel captures the charm of a historic colonial house with a peaceful atmosphere just moments from the center's vibrant energy. Guests consistently praise the hotel’s central yet tranquil setting, which provides both convenience and a quiet retreat. The spacious rooms are complemented by excellent service, with attentive staff who are eager to assist with any needs. Many visitors appreciate the proximity to local stores and restaurants, making it easy to immerse in the city's cultural offerings. Additionally, the hotel’s charming inner courtyard and well-kept grounds provide a perfect escape from the busy city streets. Overall, El Portal Del Marques offers a harmonious blend of superb location, historical elegance, and exceptional service, ensuring a memorable stay in Cajamarca.
El Portal Del Marques provides an impressive breakfast experience for its guests, with many reviews highlighting the buffet's variety and delicious offerings. The buffet features fresh fruits, local delicacies, tasty breads, and flavorful coffee, contributing to a full and satisfying start to the day. Guests appreciate the varied options, including vegetarian selections, ensuring there's something to please everyone. The breakfast service is not just about the food; it's complemented by accommodating staff who go out of their way to assist guests, even allowing early check-ins. Despite a few remarks about repetition and limited selection, the general consensus is that the breakfast is quite complete and a delightful part of the stay. The central location of the hotel enhances the experience, making it convenient for guests to enjoy the city after their morning meal. Whether starting early or needing replenishment after a long journey, guests find the breakfast at El Portal Del Marques both nourishing and enjoyable.
El Portal Del Marques offers a dining experience that receives high praise for its excellent menu and delicious food. Guests consistently highlight the friendly and attentive staff who contribute to an enjoyable atmosphere. The restaurant is not only notable for its quality dishes but also for the soft and appropriate background music that adds to the dining ambiance. Meals are described as plentiful and delightful, leaving diners satisfied with their experience. However, a few reviews mention minor drawbacks, such as occasional maintenance closures and a consistent menu that some diners wish to see updated. Despite these points, the overall dining experience at El Portal Del Marques remains a positive aspect of the hotel stay.
El Portal Del Marques in Cajamarca has garnered numerous positive remarks for its accommodations, echoing comfort and cleanliness. Guests frequently highlight the spaciousness and coziness of the rooms, along with the quality of bedding and pillows, contributing to an overall comfortable stay. Especially appreciated are rooms that are both clean and beautifully decorated, with modern bathrooms adding to the aesthetic appeal.
The hotel itself attracts praise for its lovely structure and welcoming atmosphere, maintaining the charm of a traditional house. Additionally, the proximity of the hotel to the main square is a noted convenience for many visitors. Breakfast offerings receive commendations for variety, complementing the restful experience in the rooms.
However, there are occasional notes of inconsistency, such as mismatched expectations from reservation descriptions. Some guests have mentioned minor issues, like smaller beds and occasional disturbances from nearby rooms or spaces without natural light. Despite these few setbacks, the general consensus emphasizes a pleasing accommodation experience, underscored by cleanliness, comfort, and a friendly staff ready to ensure guests feel welcome and cared for.
El Portal Del Marques receives high praise for its beds, with many guests highlighting them as extremely comfortable and cozy, making for a restful night's sleep. The quality of the bedding adds to their comfort. However, there are occasional mentions of inconsistency, with some beds described as hard or with mattresses that could be softer. A few guests noted the beds were smaller than expected, often wishing for more spacious options like Queen or King sizes. In some rooms, the beds are placed close together, making the space feel cramped. Despite these occasional comments, the overall sentiment leans towards a positive, satisfying sleeping experience at the hotel.
El Portal Del Marques stands out as a beacon of cleanliness and comfort, consistently praised for its immaculate maintenance and inviting ambiance. Guests frequently highlight the extensive cleanliness of the rooms, which are described as clean, spacious, and comfortable. The hotel excels in providing a quiet and tidy environment that offers a tranquil retreat for visitors. Additionally, the well-cared-for facilities contribute to a welcoming atmosphere, and the impeccable bathrooms are noted for their pristine condition.
Strategically located near the square, El Portal Del Marques not only provides convenience but also emphasizes the importance of guest satisfaction through exceptional service. The staff is often lauded for their kindness and flexibility, ensuring a warm and pleasant stay. The common areas, characterized by spaciousness and cleanliness, reflect the hotel's commitment to maintaining order and attention to detail.
Overall, El Portal Del Marques offers a harmonious blend of excellent location, superb cleanliness, and attentive staff, making it a reliable choice for those seeking a comfortable and clean place to stay.
At El Portal Del Marques, the hallmark of the hotel experience is undoubtedly the remarkable customer service provided by the staff. Guests consistently highlight the friendliness and attentiveness of all team members, particularly at the reception and dining areas. The staff's willingness to assist, coupled with a charismatic and empathetic demeanor, leaves a lasting impression on visitors. Employees are noted for their efficiency and readiness to provide personalized attention, quickly resolving any issues that arise. Although service might occasionally require prompting, the cordial atmosphere more than compensates.
The establishment is praised not only for the quality of its facilities, which include clean and comfortable rooms, but also for the warm and helpful service extended across all interactions. Politeness and kindness are recurrent themes, with staff always prepared to cater to guests’ needs, reinforcing the hotel’s reputation for excellent service. Overall, El Portal Del Marques excels in creating a hospitable environment, characterized by a team that consistently goes above and beyond to ensure a pleasant stay for their guests.
El Portal Del Marques offers a charming stay with generally positive feedback about its Wi-Fi service. While some comments highlight intermittent connectivity and areas without Wi-Fi, particularly on the 4th floor and within certain rooms, guests also noted that the Wi-Fi functioned well overall and was reliable in the common areas. This suggests that visitors seeking a stable internet connection may find it beneficial to use the hotel's shared spaces for their online needs. Overall, while there is room for improvement, the Wi-Fi is a functional feature for most guests at this establishment.
El Portal Del Marques offers a charming ambiance with satisfying service for its price range. Guests often praise the hotel for its beautiful appearance and commend the attentive staff who are eager to assist with requests, such as providing extra blankets when nights get chilly. Many find the combination of the quality food and facilities to be a standout aspect of their stay. Despite its attractive setting, there is room for improvement in meeting the expected standards of a three-star hotel, as some guests note a lack of important amenities like a minibar and hot water kettle in the rooms. Additionally, potential visitors may want to consider that loud music at night could affect their experience. Overall, the hotel provides a pleasant experience but may benefit from enhancements to align more closely with three-star expectations.
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Location
Breakfast
Dinner
Rooms
The hotel itself attracts praise for its lovely structure and welcoming atmosphere, maintaining the charm of a traditional house. Additionally, the proximity of the hotel to the main square is a noted convenience for many visitors. Breakfast offerings receive commendations for variety, complementing the restful experience in the rooms.
However, there are occasional notes of inconsistency, such as mismatched expectations from reservation descriptions. Some guests have mentioned minor issues, like smaller beds and occasional disturbances from nearby rooms or spaces without natural light. Despite these few setbacks, the general consensus emphasizes a pleasing accommodation experience, underscored by cleanliness, comfort, and a friendly staff ready to ensure guests feel welcome and cared for.
Beds
Cleanliness
Strategically located near the square, El Portal Del Marques not only provides convenience but also emphasizes the importance of guest satisfaction through exceptional service. The staff is often lauded for their kindness and flexibility, ensuring a warm and pleasant stay. The common areas, characterized by spaciousness and cleanliness, reflect the hotel's commitment to maintaining order and attention to detail.
Overall, El Portal Del Marques offers a harmonious blend of excellent location, superb cleanliness, and attentive staff, making it a reliable choice for those seeking a comfortable and clean place to stay.
Staff
The establishment is praised not only for the quality of its facilities, which include clean and comfortable rooms, but also for the warm and helpful service extended across all interactions. Politeness and kindness are recurrent themes, with staff always prepared to cater to guests’ needs, reinforcing the hotel’s reputation for excellent service. Overall, El Portal Del Marques excels in creating a hospitable environment, characterized by a team that consistently goes above and beyond to ensure a pleasant stay for their guests.
Wi-Fi
3 Star
No, El Portal Del Marques doesn't have any pool.
No, a spa isn't available at El Portal Del Marques.
No, El Portal Del Marques doesn't allow dogs.
No, parking facilities aren't available at El Portal Del Marques.
No, El Portal Del Marques doesn't have a gym.
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