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Portales del Tayrona Garden Hotel

Calabazo , Km 20 Entrada A Pueblito Calabazo, Troncal Del Caribe. (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPortales del Tayrona Garden Hotel offers a serene escape into nature, nestled in beautiful surroundings that provide an ideal base for exploring Tayrona National Park. Guests appreciate the hotel's convenient proximity to the Calabazo entrance, which is less crowded, enhancing the experience of those planning hikes or extended visits to the park. The setting is complemented by a fabulous pool, relaxing terraces, and hammocks, elevating the tranquil ambiance.

A highlight of the stay is the widely praised breakfast experience. Delicious and well-balanced meals set a positive tone for the rest of the day, with guests enjoying their morning in a serene, nature-rich setting, where the presence of hummingbirds adds unique charm. Similarly, the dinner offerings are commended for their quality and variety, satisfying diverse palates and showcasing standout dishes like the renowned squid.

The hotel's rooms are another strong point, known for being spacious, comfortable, and stylishly furnished. Guests enjoy restful nights on large, comfortable beds, and appreciate features like air conditioning and beautiful balconies with hammocks. Although a few reviews mention outdated bathrooms, the overall satisfaction remains high.

Staff at Portales del Tayrona Garden Hotel receive exceptional reviews for their friendliness and helpfulness. Guests consistently highlight the team’s warmth and dedication, with special mentions of staff members who go above and beyond to assist. This service contributes significantly to the positive and memorable experience provided by the hotel.

While cleanliness receives mixed reviews, most guests find their accommodations clean and comfortable, with communal spaces maintained well. Some areas, like the pool and bathrooms, occasionally require more attention to detail.

The pool is frequently noted as a standout feature, set among lush greenery and offering a peaceful escape. Although some inconsistency in cleanliness is mentioned, the pool is generally appreciated for its size and beauty, forming an integral part of the relaxing hotel environment.

Wi-Fi service presents a mixed experience, with reliable connectivity near reception but issues in some rooms. Despite this, Portales del Tayrona Garden Hotel remains a comfortable choice for travelers valuing tranquility, quality dining, and attentive service, all set against the backdrop of the breathtaking Tayrona Park.
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Categories

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Room Types

Superior Family Room This air-conditioned family room is comprised of a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 4 beds.

Double Room with Mountain View This air-conditioned double room includes a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Quadruple Room with Terrace This air-conditioned quadruple room includes a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

King Room with Balcony This air-conditioned double room includes a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Superior Quadruple Room This air-conditioned quadruple room is comprised of a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Standard Double Room This air-conditioned double room includes a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Superior Family Room This air-conditioned family room is comprised of a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 4 beds.

Double Room with Balcony This air-conditioned double room includes a TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Queen Room with Two Queen Beds The spacious quadruple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Queen Room with Two Queen Beds The spacious quadruple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

About Portales del Tayrona Garden Hotel

License: 122902

Guest Reviews

9.0

Excellent

Location

Portales del Tayrona Garden Hotel is beautifully nestled in stunning, tranquil surroundings, making it an ideal escape into nature. With its scenic views and lush gardens, it serves as a perfect base for those eager to explore Tayrona National Park. The hotel's location is extremely convenient for visitors looking to enter the park through the less crowded Calabazo entrance, which is just a short walk away. Guests are charmed by the picturesque setting, which is also complemented by a fab pool, relaxing terraces, hammocks, and a billiards table. The proximity to Tayrona National Park allows for easy access, making it an excellent choice for those planning hikes or extended visits to the park. Despite being slightly removed from the main entrances of the park, the hotel's peaceful ambiance and beautiful garden filled with birds provide a serene retreat after a day of adventure.

Breakfast

The breakfast experience at Portales del Tayrona Garden Hotel has garnered widespread acclaim from guests, highlighting it as a standout feature of their stay. Visitors are captivated by the delicious and well-balanced morning meals, which provide all that's necessary for good nutrition. Guests appreciated the quality and taste of the breakfast, affirming its delightful presentation despite the limited variety on some occasions. The serene setting, nestled in nature, enhances the dining experience, with the presence of hummingbirds adding a unique charm as guests enjoy their meals. The hotel offers a small but satisfying breakfast menu with several options, catering to diverse preferences and price points. Overall, the breakfast at this hotel is consistently praised for its taste and quality, often noted as one of the highlights of guests' stays, setting a positive tone for the rest of the day.

Dinner

The Portales del Tayrona Garden Hotel’s dining experience receives high praise from guests, primarily focusing on its rich and varied culinary offerings. The restaurant is often described as excellent, providing fresh, delicious, and hearty meals that cater to various tastes. The exceptional quality of both breakfast and dinner leaves a lasting impression, with some guests highlighting the best squid in Colombia as a standout dish.

While the majority of reviews celebrate the variety and taste of the food, a few guests felt that the dinner options did not entirely match their preferences, suggesting room for improvement. Overall, the hotel's commitment to quality and a wide selection of dishes makes it a favorite among diners, with an ultra-responsive owner dedicated to ensuring guest satisfaction.

Rooms

Portales del Tayrona Garden Hotel receives praise for its spacious, comfortable, and stylishly furnished rooms. Guests appreciate the large, comfortable beds and the effective air conditioning, ensuring a restful stay. The rooms are consistently noted as clean, with some featuring beautiful balconies and charming hammocks, offering a relaxing outdoor escape. Guests highlight the luxurious touches, such as romantically decorated balconies and nicely maintained bedding. While a few reviews mention that the bathrooms might be outdated or in need of refurbishment, these factors do not seem to detract significantly from the overall satisfaction. Overall, the hotel is viewed as a delightful find, striking a harmonious balance between comfort and charm, with incredible views complementing the experience.

Beds

Visitors to Portales del Tayrona Garden Hotel find the beds to be a standout feature, with remarks emphasizing their exceptional comfort. Guests consistently highlight the high quality of both the beds and pillows, ensuring a restful night's sleep. The bedding itself is noted for its pleasant appeal, further contributing to the overall sense of comfort and relaxation. The size of the beds is appreciated, adding to the overall coziness and welcoming ambiance of the rooms. Additionally, the hotel's location is described as peaceful, complementing the comfortable sleeping arrangements to create an ideal environment for unwinding and rejuvenating.

Cleanliness

Portales del Tayrona Garden Hotel offers a mixed experience when it comes to cleanliness, with a range of guest reviews highlighting both strengths and areas needing improvement. Many guests praised the hotel for its clean and comfortable rooms, noting that they found their accommodations to be extremely clean and a pleasant base for their visit to Tayrona Park. Several reviewers particularly appreciated the cleanliness maintained by the staff, with special mention given to the dedicated efforts of the cleaning personnel.

The hotel itself, including its communal spaces like the living rooms and bathrooms, was often described as very nice and clean, providing a warm and welcoming atmosphere. Guests acknowledged the good value for money, with clean and comfortable rooms adding to the overall positive impression of their stay.

However, some reviews pointed out issues that could be addressed to enhance the experience even further. Instances of uncleanliness were reported in certain rooms, with particular attention needed under the beds and in the bathrooms, where cleanliness was inconsistent. Challenges such as smelly bathrooms, a need for more thorough cleaning, and attention to detail in shared spaces were noted. Areas such as the hotel pool were mentioned as requiring more regular cleaning, which could further improve guest satisfaction.

Overall, while particular aspects need refinement, Portales del Tayrona Garden Hotel remains a comfortable choice for travelers seeking value and a good base for exploring the stunning nearby Tayrona Park.

Staff

Nestled in scenic surroundings, Portales del Tayrona Garden Hotel stands out not only for its beautiful facilities and excellent dining room but also for its exceptional staff. Guests consistently highlight the friendliness, kindness, and helpfulness of the people working at the hotel. The team goes above and beyond to ensure guests feel welcome, with some described as absolute angels who are always willing to help and provide thoughtful travel tips.

Special mention is given to staff members like Diego, Catarina, and Cathy, who are noted for their attentiveness and willingness to assist guests. The manager and entire team are praised for their warmth and patience, making the overall experience one of genuine hospitality. Whether interacting with the owner or the attentive staff, visitors are consistently impressed by the exquisite service and the dedication to providing an outstanding stay.

Overall, guests leave Portales del Tayrona Garden Hotel with a lasting impression of a remarkably friendly and helpful staff that contributes to an unforgettable travel experience.

Wi-Fi

At Portales del Tayrona Garden Hotel, guests have reported mixed experiences regarding the Wi-Fi service. While some praise the connection for being fast and reliable, especially around the reception area, others note inconsistencies, especially within their rooms. The Wi-Fi signal in certain parts of the hotel seems to be erratic, with complaints about poor or even nonexistent connectivity in some instances. This could pose a challenge for those planning to work from their rooms. Despite the issues with internet access, the hotel offers several amenities that cater to guests’ needs, though some feel that the restaurant and breakfast prices are higher than expected.

Pool

Portales del Tayrona Garden Hotel offers a notably appealing pool experience, set amidst lush greenery and beautiful gardens that create a tranquil and natural atmosphere. The pool itself is frequently described as big, beautiful, and clean, often highlighted as a perfect spot for relaxation. The surrounding area is equally inviting, with terraces, hammocks, and a billiards table adding to the leisurely environment. Guests have praised the harmonious blend of nature and hotel facilities, with peacocks and parrots sometimes spotted in the vicinity, adding an extra charm to the ambiance. Although there is an occasional mention of inconsistency in cleanliness, the pool is generally appreciated for its size, beauty, and maintenance. Overall, the combination of a great pool and a serene environment contributes significantly to a memorable stay at the hotel.

Outdoor Pool

Set amidst a stunning natural environment teeming with vibrant wildlife, the Portales del Tayrona Garden Hotel's outdoor pool is frequently highlighted as a standout feature. Guests consistently describe the pool as beautiful, well-maintained, and sizable, offering a refreshing escape after exploring the nearby park. The pool's appeal is amplified by the surrounding lush vegetation and the presence of diverse bird species, creating a serene and inviting atmosphere for relaxation.

Yes, Portales del Tayrona Garden Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Portales del Tayrona Garden Hotel.

Yes, Portales del Tayrona Garden Hotel welcomes dogs.

Yes, parking facilities are available at Portales del Tayrona Garden Hotel.

No, Portales del Tayrona Garden Hotel doesn't have a gym.

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