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Summary of reviewsHotel Balneario Prats is set in an enviable and serene location in the heart of the town, making it a convenient base for exploring nearby attractions such as Girona and Lloret de Mar. Guests highly praise the hotel's beautiful gardens, thermal pool, and proximity to the central train station. The architecture and tastefully decorated common areas create an inviting atmosphere, further enhanced by exceptional service and friendly staff.
Breakfast at the hotel is often described as excellent, offering a variety of dishes including Catalan specialties, with options like fried eggs and omelets prepared on the spot. Although some guests wish for more vegetable options and improved pastries, the overall breakfast experience is considered a highlight of the stay.
Dinner receives mixed reviews but is generally appreciated for its quality dishes and fantastic desserts. While some guests find the menu a bit costly or limited, the overall quality-price ratio remains favorable.
Rooms are a blend of experiences, with newer, renovated rooms being spacious, modern, and comfortable. Some areas may need updates, particularly in older sections lacking certain amenities. However, cleanliness is consistently praised, with meticulous maintenance and attentive staff contributing to a pleasant stay.
Staff at Hotel Balneario Prats earn high marks for their warmth, professionalism, and attentiveness, enhancing the guest experience across various services, including the spa where they maintain a high level of professional service.
The spa and pool areas offer a classic, tranquil experience, with the thermal pools leaving a lasting impression due to their warm, soothing water in a stunning garden setting. Some areas may benefit from modernization, but the overall spa and pool experience is frequently described as charming and relaxing.
Parking is appreciated for its convenience and complimentary nature, with guests valuing the private, secure spaces available.
Although beds receive mixed reviews regarding comfort, with some noting firm mattresses and the use of two singles instead of a king size, some guests still enjoy a comfortable sleep experience overall.
In summary, Hotel Balneario Prats stands out for its location, service, and wellness facilities, offering a peaceful retreat for both relaxation and exploration, with opportunities for improvement in certain areas. Show more
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Categories
Hotel near Golf Courses
Located in Caldes de Malavella. Offers proximity to golf courses and spa facilities. Provides a relaxing stay with opportunities for both golf and wellness.
Hotel with Rooms With Jacuzzi / Hot-tub
As a balneario (spa hotel), this establishment is geared towards providing relaxation and wellness experiences. The rooms with jacuzzis are designed to complement the spa treatments, offering a private space for hydrotherapy and relaxation. The focus on health and well-being makes it a great choice.
Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Twin Room with Garden ViewLocated in the newer part of the building, this room offers garden views. It comes with a flat-screen TV and free Wi-Fi.
Economy Twin RoomLocated in the old part of the property, this room offers garden views. It features a flat-screen TV and original furniture from the 1970s. This room does not have air conditioning.
Superior Twin RoomThis spacious air-conditioned room has modern décor, free Wi-Fi, a fridge and a flat-screen TV. There is a private bathroom with a bath or shower.
Superior Double or Twin Room with TerraceThe twin/double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower.
Deluxe Double with Spa BathThis spacious room includes a sofa, a spa bath and a large terrace, overlooking the gardens and town. It comes with a flat-screen TV, free WiFi and a fridge.
Junior SuiteFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The air-conditioned suite features a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 3 beds.
Deluxe Suite with Spa BathGuests will have a special experience as this suite provides a rooftop pool and a hot tub. The spacious suite offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Hotel Balneario Prats stands out as an exceptional destination due to its enviable location right in the heart of the town. Guests frequently praise the hotel for its proximity to notable attractions like Girona and Lloret de Mar, making it an excellent choice for those looking to explore the region. The hotel is nestled in a serene and charming setting, enhanced by beautiful gardens and a thermal pool that adds to its allure. Ideal for a tranquil retreat, it offers a peaceful oasis with its gorgeous grounds and a private car park.
The hotel architecture and tastefully decorated common areas contribute to an inviting atmosphere. The location makes it a convenient base for those interested in the town's history, known for its thermal springs and spa establishments. Travelers also appreciate the hotel's accessibility, with its proximity to the central train station facilitating easy travel. The exceptional service and friendly staff further enhance the guest experience, making Hotel Balneario Prats a top choice for both short stays and extended vacations.
Breakfast
Hotel Balneario Prats offers a breakfast experience that, for the most part, impresses guests with its quality and variety. The breakfast is often described as excellent, very good, or even fantastic, highlighting its completeness and abundance. A cozy and peaceful atmosphere adds to the morning meal's appeal, likening it to a spa-like experience. The buffet features a variety of dishes, including Catalan specialties, with options like fried eggs, omelets, and bacon prepared on the spot by a cook, adding a personal touch. Many guests appreciate the value for money, and the pleasant dining environment is complemented by helpful staff.
While most reviews are positive, some guests point out minor areas for improvement. Certain reviews note the limited variety of offerings, particularly in terms of vegetable options and the quality of pastries and juices. Nevertheless, the majority of the feedback emphasizes a top-notch breakfast buffet, rich with choice and set in a delightful space, making it a prevalent highlight of the hotel's stay experience.
Dinner
Hotel Balneario Prats has garnered a mix of reviews when it comes to dining at its restaurant. Guests frequently praise the quality of the food, noting that dishes are varied, delicious, and made with quality ingredients. The desserts, particularly, are highlighted as being fantastic and unlimited. Many guests find the dinner to be very good, with a favorable quality-price ratio that suggests affordable and tasty cuisine. However, there are some criticisms about the cost, with a few visitors regarding the menu as expensive for the type of dishes offered. Additionally, the selection for dinner is seen as somewhat limited in options. Guests have mixed feelings, with some suggesting exploring other dining options in the area. Nonetheless, for those who do decide to dine in, the experience can be quite satisfying, particularly if an emphasis is placed on enjoying the quality desserts and balanced offerings available at reasonable prices.
Rooms
Hotel Balneario Prats offers a mixed bag of experiences when it comes to its rooms, as reflected in guest reviews. The standout feature is the spaciousness; many guests appreciate the large and well-laid-out rooms. The renovated sections of the hotel seem to receive positive feedback, with rooms being described as modern, beautifully designed, and comfortable. These rooms feature good amenities like soundproofing and a refrigerator, enhancing the guest experience. Some superior rooms with garden views are lauded for their good value for money.
However, there are areas for improvement, especially in the older sections of the hotel where renovations are needed. Guests note these rooms as outdated, with some lacking air conditioning and suffering from inadequate views. While the cleanliness is generally well-regarded, the issue of hard mattresses is mentioned, hinting at varied comfort levels.
Overall, the newer rooms provide a comfortable and pleasant stay, though older ones might not meet everyone's expectations. The hotel has potential, especially if it extends its renovations to the remaining outdated rooms.
Beds
Hotel Balneario Prats receives mixed feedback when it comes to the comfort of its beds. While some guests find the bedding to be very comfortable and exceptional, others encounter less favorable experiences. A recurring theme is the firmness of the mattresses, which some guests describe as too hard, occasionally leading to discomfort or back pain. There are also mentions of the beds being composed of two single mattresses, which might not be what some guests expect when anticipating a unified king size bed. In contrast to the firmness, the cushions have occasionally been noted as uncomfortable. Despite these concerns, some reviews still highlight a satisfactory level of comfort in certain beds, although improvements may be needed to ensure consistency in guest satisfaction.
Cleanliness
Hotel Balneario Prats is consistently praised for its exceptional cleanliness, with many guests highlighting that both the rooms and the facilities are meticulously maintained. Visitors often find the renovated rooms to be comfortable, cozy, and equipped with thoughtful details, contributing to a pleasant stay. The overall impression of cleanliness is strengthened by the pleasant scent that guests notice upon arrival. Many customers commend the hotel staff for being very attentive, which adds to the high standards of upkeep and service. While the vast majority of reviews are positive regarding the hotel's cleanliness, a few guests noted minor issues, such as needing more attention to certain details like showerheads and some dated furnishings in older sections. Despite these occasional remarks, the overall impression is of a beautiful and very well-kept property, making it a reliable choice for cleanliness.
Staff
Hotel Balneario Prats has garnered glowing guest reviews, chiefly highlighting the exceptional service provided by its staff. Visitors consistently emphasize the kindness and friendliness of the team, describing them as top-notch and attentive to guest needs. The hotel ensures a personal touch, evident in the commendable rapport between guests and reception staff, as well as the breakfast attendants, who are noted for their friendly demeanor. Staff members are frequently portrayed as not only welcoming but also accommodating, demonstrating professionalism and efficiency across various services, including massages. The hotel maintains high standards in terms of hospitality, with the staff making every effort to be responsive and helpful, enhancing the overall experience. Despite certain limitations like pet policies, the staff's welcoming attitude remains a constant highlight, contributing to a pleasant stay.
Spa
Hotel Balneario Prats offers a diverse spa experience that has been met with varied impressions by its guests. The spa's atmosphere is classic, transporting visitors to a tranquil setting that is complemented by friendly and attentive staff. Guests have praised the exceptional bike station, equipped with compressed air and tools, enhancing convenience for cycling enthusiasts. The thermal pool, a highlight of the spa, delights visitors with its warmly soothing water, despite the occasional chill of outdoor exposure.
While some reviews speak positively of the updated and well-maintained look of the spa, others suggest the facilities could benefit from modernization. The small spa retains an authentic image consistent with promotional materials, reaffirming expectations for those who appreciate the vintage charm or are drawn to the ambiance reflected in photographs. Despite some feedback highlighting a need for updates, many have enjoyed the spa treatments and praised the high level of professional service.
The hotel's range of amenities, including a jet pool and jacuzzi, contribute to a comprehensive and enjoyable wellness experience. For guests seeking relaxation, good treatments and pleasant thermal pools stand out as popular features. However, the age of the spa facilities coupled with occasional unprofessional massages may leave some guests anticipating improvements.
Overall, Hotel Balneario Prats remains a charming destination for those in search of spa services, with potential to enhance its appeal by addressing areas for enhancement and maintaining strengths in customer service and thermal offerings.
Pool
Hotel Balneario Prats offers a truly exceptional pool experience that blends relaxation and natural beauty with thermal wellness. Guests have consistently praised the pool area, highlighting its stunning garden setting that provides a serene backdrop for unwinding. The outdoor hot springs pool features thermal water sourced from real springs, maintaining a delightful temperature of around 34-35 degrees Celsius—ideal for those chilly days when warmth is particularly cherished.
Visitors have admired the heated pool for its cleanliness, size, and tranquility, noting that it never feels overcrowded. The pool's design and ambiance create a magical atmosphere that complements the overall peace of their stay. Accompanied by the hotel's spa and restaurant services, the pool stands out as a central feature of the hotel experience, contributing to unforgettable memories of relaxation and rejuvenation.
Whether enjoying the water jets or simply soaking in the thermal bath, guests find the pool a marvelous addition to their stay, often highlighting its comfort and inviting warmth. The combination of a scenic setting and the pleasurable temperature of the pool make it a compelling part of the visit to this extraordinary destination.
Parking
Hotel Balneario Prats receives praise for its convenient and complimentary parking options. Guests appreciate the opportunity to park for free within the hotel grounds, enjoying the accessibility and ease it offers. The outdoor parking is described as private, adding an element of security and exclusivity. Cyclists find the facility excellent for storing bicycles overnight. While there are positive comments about the availability of parking spaces, some visitors note that the number is limited. Nonetheless, the complimentary aspect of the parking, set within the hotel's gorgeous grounds, is a notable highlight for guests.
Yes, Hotel Balneario Prats has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Balneario Prats.
No, Hotel Balneario Prats doesn't allow dogs.
Yes, parking facilities are available at Hotel Balneario Prats.