Canadas Best Value Inn Chinook Station

Calgary 51.00679200, -114.06949500 , 5307 Macleod Trail Southwest (Show on Map)
4.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCanadas Best Value Inn Chinook Station is appreciated for its strategic location in Calgary. Conveniently close to downtown, it offers easy access to major city arteries, making it an advantageous spot for those with various commitments in the city. Highlights include its proximity to Chinook Centre, a popular shopping destination and the ease of access to public transit and key event venues like the GMC Stadium or Calgary Stampede grounds. Free parking and nearby essential stores and dining options further complement the convenience, although the surrounding area has drawn some concerns regarding safety.

The cleanliness of the inn receives mixed feedback. Some guests noted clean sheets, bathrooms and overall comfortable accommodations. However, numerous reviews reveal significant cleanliness issues, including dirty rooms, mold, bad odors, stained linens and even insect infestations. Common areas and maintenance also face criticism, suggesting a need for enhanced housekeeping standards.

Room reviews are similarly divided. Guests appreciate rooms equipped with essential amenities like cable TV, air conditioning and small fridges. Some rooms were spacious and functional, offering a good night’s sleep. Nonetheless, several rooms were criticized for being small, outdated, needing repairs and having unclean conditions, leaving some guests feeling the accommodations did not match their expectations or the advertised descriptions.

While the staff experience is varied, some guests praised the friendly and helpful service with notable mentions of professional and courteous front desk personnel. Conversely, several negative interactions were reported, including unprofessional behavior and poor customer service, highlighting inconsistencies in the quality of staff interactions.

The breakfast service has been a source of disappointment for many guests. Despite being advertised, a complimentary breakfast was often unavailable, leading to dissatisfaction. However, nearby dining options offer convenient alternatives, although consistent breakfast provision at the inn would likely improve guest satisfaction.

WiFi at the inn is another mixed aspect with some guests experiencing solid connectivity while others struggled with slow speeds and unreliable service. Free parking is a plus but has issues, such as a small, awkwardly laid-out parking area and occasional security concerns.

Bed quality receives mixed reviews with some guests finding them comfortable while others reported dirty linens, uncomfortable mattresses and even bed bugs. Overall, bed quality and cleanliness need addressing.

For those seeking an affordable stay with basic amenities in a central location, Canadas Best Value Inn Chinook Station presents a viable option, albeit with several areas in need of improvement to enhance the overall guest experience.
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Room Types
1 Queen Bed Non-Smoking This room includes a 16-inch flat-screen TV, mini-refrigerator, coffee maker, and work desk. A table with chairs is provided. A private bathroom includes a hairdryer. Free WiFi is available.

2 Queen Beds Kitchenette Suite Non Smoking This suite includes a kitchenette with a hot plate, microwave, dual-door refrigerator and freezer, and a mini sink. A 16-inch flat-screen TV and a work desk are provided. A private bathroom includes a hairdryer. Free WiFi is available. Please note that the Queen Room with Kitchenette rate is based on 2 guests. Maximum occupancy is 4 guests and additional fees apply for extra guests (see Hotel Policies). Please note, no kitchen utensils are provided within this guest room.

2 Queen Beds Suite Non-Smoking Offering a balcony, this room includes a 16-inch flat-screen TV, mini-refrigerator, coffee maker, and work desk. A table with chairs is provided. A private bathroom includes a hairdryer. Free WiFi is available. Please note that the Deluxe Queen Suite with Two Queen Beds - Non-Smoking rate is based on 2 guests. Maximum occupancy is 4 guests and additional fees apply for extra guests (see Hotel Policies).

1 Queen Bed Kitchenette Non Smoking This suite includes a kitchenette with a hot plate, microwave, dual-door refrigerator and freezer, and a mini sink. A 16-inch flat-screen TV and a work desk are provided. A private bathroom includes a hairdryer. Free WiFi is available. Please note, no kitchen utensils are provided within this guest room.

2 Queen Beds Non-Smoking The unit has 2 beds.

Guest Reviews
4.2
Rated
Location
Canadas Best Value Inn Chinook Station is widely praised for its prime, strategic location in Calgary. Situated conveniently close to downtown, it offers easy access to major city arteries, making it ideal for those with commitments around the city. The proximity to Chinook Centre, one of Calgary's most popular shopping destinations and nearby restaurants add to the appeal. Guests consistently highlight the ease of access to public transit, including bus stops and the c-train, making it simple to navigate the city.

The location also proves beneficial for visitors attending events at the GMC Stadium or Calgary Stampede and for those with medical appointments in the area. Besides being central, the inn is noted for its affordability, providing basic but clean and functional accommodations. Free parking and nearby essential stores and dining options further enhance convenience.

However, some reviewers noted concerns about the surrounding area, mentioning the presence of vagrants and perceived safety issues. Despite this, for visitors seeking a central, well-connected base to explore Calgary and complete their city activities efficiently, Canadas Best Value Inn Chinook Station remains a compelling choice.

Breakfast
Guests of Canadas Best Value Inn Chinook Station have expressed dissatisfaction with the breakfast offerings at the hotel. A recurring issue highlighted in the reviews is the discrepancy between the advertised promise of breakfast and its actual availability. Many guests were under the impression that a complimentary breakfast would be provided, as stated on the hotel's website and advertisements, but upon arrival, found no such service.

Several reviewers noted that no breakfast was offered during their stay and a few mentioned that they were informed beforehand that breakfast would not be available due to Covid-19 precautions. Others indicated that the hotel's administration did not acknowledge the breakfast provision upon check-in, even though it was a deciding factor in their booking decision.

Despite these criticisms, it was mentioned positively that there are nearby alternatives, including a great Chinook Centre and a nice breakfast and lunch café. Given the current feedback, the inclusion of at least a basic breakfast option, such as boiled eggs, could greatly enhance guest satisfaction and maintain competitive standards in hospitality.

Overall, while the location provides convenient nearby dining options, the inconsistency and miscommunication regarding breakfast have been a significant source of guest disappointment.

Rooms
Canadas Best Value Inn Chinook Station offers a mixed experience for guests who have commented on their stay. Many guests appreciated the cleanliness of the rooms with several noting that the rooms were well-equipped with essential amenities like cable TV, air conditioning, small fridges and kitchenette options. Some positive mentions highlight the spaciousness and functionality of certain rooms which provided a good night’s sleep and the benefit of checking in at any time.

However, numerous reviews point to significant issues that prospective visitors should be aware of. Several guests encountered rooms that were small, outdated and in dire need of repairs. Problems included non-locking windows, broken bathroom fixtures, poor heating control and insufficient lighting. A recurring theme was cleanliness concerns with reports of unclean rooms, pungent odors, stained bed linens and even infestations of insects and cockroaches.

The rooms' overall state ranged from satisfactory to unfilthy with a notable number of guests feeling the accommodation was not in line with what was advertised. The outdated interiors and worn-down units were frequently mentioned, along with discomfort from bad smells and extreme temperatures. Some guests felt that the price was overpriced compared to other budget options, given the issues faced.

While the hotel offers necessary amenities and a place to rest, it may not meet the expectations of those looking for modern, clean and well-maintained accommodations. Potential guests should weigh the mixed reviews when considering a stay at this establishment.

Beds
The bed reviews for Canadas Best Value Inn Chinook Station paint a mixed picture. While some guests appreciated the beds for their comfort, describing them as comfy and soft, many others encountered significant issues. Common complaints included dirty and stained bed linens, beds that were either too hard or too soft and beds that sagged or caved in the middle. Reports of bed bugs, squeaky or broken beds and unclean bedding also surfaced frequently. Despite a handful of positive mentions highlighting comfortable beds, the prevailing sentiment points to a need for improvement in bed quality and cleanliness.

Cleanliness
Canadas Best Value Inn Chinook Station presents a mix of feedback regarding cleanliness from its reviewers. On the positive side, several guests appreciated the clean, crisp sheets and clean bathrooms, along with the soft and pleasant towels. The rooms were described as clean and calm by some, which provided a comfortable stay for select visitors. However, there is a notable contrast with numerous negative remarks highlighting significant cleanliness issues. Many reviewers found the rooms and common areas filthy with frequent mentions of stains, dirt, mold, bad odors and signs of neglect such as unclean floors, dirty stairways and visible bugs. The upkeep of amenities also came under criticism with reports of stained and old linens, malfunctioning appliances and unmaintained facilities. The hotel’s corridors and entrance areas also attracted negative feedback for their cleanliness with descriptions of pungent odors and signs of urination. Overall, while a few guests found clean and functional accommodations, the overwhelming sentiment indicates considerable concerns about the hotel's cleanliness and maintenance.

Staff
Guests at 'Canadas Best Value Inn Chinook Station' have had a mixed experience regarding the hotel staff. Many reviews mention positive interactions, highlighting that the staff were friendly, courteous, professional and helpful. Guests appreciated the polite service from the front desk staff, who were described as welcoming and knowledgeable. Some guests noted that the staff were amazing and provided great service with certain employees being especially kind and nice.

However, there were also numerous reports of negative experiences with the staff. A significant number of guests found the staff to be rude, unfriendly and unprofessional. Complaints included staff barging into rooms without permission, being accused falsely of smoking and having their security deposit cards refused. Others reported poor customer service with some staff members displaying bad attitudes and a lack of helpfulness or accommodation. The management was also criticized for not responding to issues adequately and being perceived as trying to scam or cheat customers.

Overall, while some guests enjoyed respectful and attentive service, others faced unprofessional and unpleasant interactions, indicating inconsistent service quality at the property.

Wi-Fi
Located near Chinook Station, Canadas Best Value Inn offers complimentary WiFi and breakfast, which may enhance one's stay. Numerous guests have shared diverse experiences regarding the WiFi service. On the positive side, some reviews reported a solid and excellent internet connection, highlighting the moments when the WiFi was good. However, the majority of feedback points towards issues with the WiFi service, including slow speeds, unreliable connections and difficulties in accessing the network even after consulting with the front desk. These mixed reviews suggest that while the hotel does provide WiFi, the quality of the service can be inconsistent. For those prioritizing dependable internet access, this might be a potential area to consider.

Parking
Canadas Best Value Inn Chinook Station offers the convenience of free parking, which is appreciated by guests for its accessibility. Despite this advantage, the parking area itself has received mixed reviews. Guests have noted that the parking lot is small and awkward to navigate with some describing it as tight and tiny. There were also mentions of security concerns with police having been called on occasion. While the free parking is a definite plus, the limited space and occasional issues with security might pose challenges for some visitors.

3 Star
Located near a convenient train station and the Chinook Mall, Canadas Best Value Inn Chinook Station offers an affordable option for travelers. The pricing is notably inexpensive, making it a good value for basic amenities. Although the facilities, such as the beds and rooms, show their age and the hotel lacks a pool, the ambiance is considered perfect by some guests. The hotel manager is described as helpful, though there are mixed reviews about the friendliness of the staff. Overall, it is an economical choice for those seeking basic accommodations without the premium of a three-star hotel.


No, Canadas Best Value Inn Chinook Station doesn't have any pool.

No, a spa isn't available at Canadas Best Value Inn Chinook Station.

No, Canadas Best Value Inn Chinook Station doesn't allow dogs.

Yes, parking facilities are available at Canadas Best Value Inn Chinook Station.

No, Canadas Best Value Inn Chinook Station doesn't have a gym.

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