Calgary, 4611 MacLeod Trail Southwest51.012384,-114.066246(Show on Map)
7.9
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Comfort Inn & Suites South is well-regarded for its strategic location, making it an ideal choice for visitors attending events at the Calgary Stampede or the Saddledome. With accessible amenities and proximity to downtown Calgary and Chinook Mall, it offers convenience and good value. While some found it a bit distant from the city center, the nearby public transport options, including the C train and bus stops, provided an effective solution for getting around.
The breakfast experience received mixed reactions. Many guests appreciated the variety and presence of hot options, as well as freshly made waffles. The friendly and attentive breakfast staff were frequently commended. However, during the COVID-19 pandemic, the shift to simpler "to go" breakfasts was disappointing for some who expected a more substantial meal.
Rooms at Comfort Inn & Suites South are praised for being well-equipped, clean and comfortable, featuring amenities like a fridge, microwave, coffee machine and in some cases, a separate bedroom. The beds were particularly noted for their comfort. Despite some occasional issues like minor smells and intermittent cleaning, the overall room experience was positive.
Cleanliness is generally a strong point with many guests noting the clean and well-maintained rooms. However, some inconsistencies, such as unclean sheets and occasional dust, were reported. The hotel's exterior shows signs of age, but the value for price remains acceptable.
Staff at Comfort Inn & Suites South are consistently described as friendly, helpful and accommodating, contributing significantly to the positive guest experience. Despite a few isolated reports of less favorable interactions, the overall sentiment about the staff is very positive.
The WiFi service was hit or miss with some guests experiencing weak signals and connection issues, while others found it satisfactory for their needs.
The pool is a highlight for families, especially due to the fun waterslide, despite the area's smaller size. The pool and hot tub were appreciated for their cleanliness and maintenance. Conversely, the gym received less favorable feedback, being described as small and under-equipped.
Parking is frequently mentioned as a positive aspect with ample, convenient and free parking available, adding to the overall comfort and value of the stay.
Beds at the hotel are generally comfortable and contribute to a good night's sleep. However, there were occasional reports of lumpy or hard beds, indicating some variability.
Overall, Comfort Inn & Suites South offers a budget-friendly stay with notable convenience and comfort. While it shows some age, the friendly staff, clean facilities and convenient location make it a solid choice for visitors looking for good value accommodation in Calgary.
Categories
Accessible
This hotel offers an elevator for easy access between floors. An accessible path of travel is available throughout the property.
3 Star
Located in South Calgary, this hotel provides comfortable accommodations and convenient amenities. It features well-maintained rooms, a complimentary breakfast, and a friendly staff. The practical facilities and comfortable environment ensure a pleasant stay for guests.
Pool Water Slide
Offers a water slide and hot tub, providing recreational options for guests. It is conveniently located near restaurants and shopping areas.
Indoor Pool
The hotel offers an indoor pool facility for guests. Available information specifies that the pool area is equipped with waterslides.
Pool
Heated Pool
Indoor Pool
Pool Water Slide
Parking
Gym
Ski
Honeymoon
Business
Cheap
Heated Pool
Room Types
King Suite - Non-SmokingA microwave and mini fridge are offered in this spacious suite. Free Wi-Fi, 2 cable TVs and a separate living area are included.
King Room - Non-SmokingFree Wi-Fi, cable TV and a work desk are included in this room. A fridge is provided.
Queen Room with Two Queen Beds - Non-SmokingFree Wi-Fi, a 32" flat-screen cable TV and a work desk are included in this non-smoking room. A fridge is provided.
Guest Reviews
7.9
Good
Review Summaries
Location
The Comfort Inn & Suites South offers a mixed experience when it comes to location, according to guest feedback. A recurring theme in the reviews is its strategic proximity to key destinations, making it ideal for those attending events at the Calgary Stampede or the Saddledome with downtown Calgary and various local restaurants just a short drive or bus ride away. Many guests appreciated its closeness to shopping options like Chinook Mall and found the accessibility to amenities, downtown and the zoo very convenient.
While some guests praised the hotel's central location, describing it as perfect or very convenient for their needs, others felt it was a bit out of town and a distance from the city center. Despite this, the convenience of public transport, such as the C train and nearby bus stops, offered a viable solution for getting around.
Safety concerns were mentioned by a few guests who felt uneasy with kids during their stay. Nonetheless, the majority found the location suitable and praised it for its good value and helpful staff. The combination of accessible parking and cleanliness also contributed positively to the overall experience at Comfort Inn & Suites South.
Breakfast
The breakfast experience at Comfort Inn & Suites South elicited a mix of reactions from guests. Many appreciated the inclusion of breakfast with their stay, highlighting the decent selection that catered to various tastes and noted the presence of hot options and freshly made waffles, which were particularly enjoyed. Reviewers frequently praised the friendly and helpful breakfast staff, who ensured everything was well-stocked and even went the extra mile in assisting guests.
Most guests found the breakfast satisfactory with a good range of options that were fresh and well-maintained. Descriptions often included phrases like "excellent", "good" and "great" to describe their experience. A few reviews pointed out the outstanding breakfast with lots of choices and tasty offerings.
However, there were notable complaints, primarily concerning the implementation of a "to go" breakfast during the COVID-19 pandemic, which many found disappointing. These breakfasts often included minimal items like a muffin, a piece of fruit and a juice box, leaving several guests dissatisfied, especially those who were expecting a more substantial hot breakfast. Concerns were also raised about the use of paper plates and plastic cutlery with some guests expressing a desire for proper dining ware.
Overall, while the breakfast at Comfort Inn & Suites South generally garnered positive feedback for its variety and service, the shift to a simpler, bagged breakfast during the pandemic did not meet all guests' expectations.
Rooms
When planning a stay at 'Comfort Inn & Suites South', guests can expect well-equipped, clean and comfortable rooms. Many appreciated the spaciousness and cleanliness with amenities such as a fridge, microwave, coffee machine and separate bedroom in suites enhancing their comfort. The beds consistently received praise for their comfort and an abundance of pillows contributed to good sleep.
Despite some occasional issues such as a minor smell in one room, intermittent cleaning during stays and occasional leftover items from previous guests, the overall room experience was positive. Connectivity rooms received special mention for their convenience.
While some found the breakfast area busy and the options limited, the availability of warm food options was a plus. The hotel's pool and hot tub also garnered positive remarks. Cleanliness and quietness contributed to an overall enjoyable stay and the location was noted for its convenience. In sum, the rooms at Comfort Inn & Suites South are a reliable choice for a comfortable and pleasant night's stay.
Beds
Comfort Inn & Suites South offers beds that have generally received positive feedback for their comfort and cleanliness. Many guests have found the beds and pillows to be very comfy, contributing to a restful night's sleep. Various reviewers have mentioned the comfort of their beds specifically with some describing them as super comfortable, lovely and even amazing.
Several guests appreciated the spacious rooms and efficient air-conditioning which, combined with the comfortable beds, contributed to an overall pleasant stay. The king-size beds, in particular, were highlighted as very nice and comfortable by some visitors.
However, not all feedback was positive. A few reviews noted that some beds were lumpy, hard or unreasonably stiff and uncomfortable, suggesting that bed quality may vary between rooms. Despite these inconsistencies, the prevailing sentiment leans toward a positive experience with comfortable beds at Comfort Inn & Suites South.
Cleanliness
Comfort Inn & Suites South generally offers a reasonably clean and comfortable stay with many guests praising its cleanliness and recent renovations. The rooms are often described as very clean and well-maintained with comfortable bedding and effective air conditioning. The bathrooms, in particular, seem modern and fresh. The hotel staff receives high marks for being nice and accommodating, contributing positively to the overall experience.
However, there are noteworthy inconsistencies in the cleanliness of the rooms. Several guests encountered issues such as unclean sheets, dust in the corners and occasional stains, which detract from the overall impression. Some guests also mentioned finding hair and other residues that suggest lapses in thorough cleaning.
While the hotel’s exterior and facilities show their age, many find the value acceptable for the price paid. The location is convenient, especially for accessing local attractions like the Stampede via the nearby train. Although some rooms suffer from noise due to traffic and occasional odd smells, the hotel remains a relatively quiet place to stay for most.
The pool is a highlight for many, frequently noted as clean and enjoyable. Despite some areas needing more diligent upkeep, Comfort Inn & Suites South largely delivers on basic expectations for cleanliness and comfort.
Staff
Guests at Comfort Inn & Suites South consistently highlight the friendliness and helpfulness of the staff. Many reviews commend the team for being accommodating and going above and beyond to ensure a pleasant stay. The breakfast staff receives particular praise for their thoughtfulness and warm demeanor, contributing positively to the overall experience. Housekeeping and general hotel personnel are described as polite, kind and extremely helpful. The reception team also garners positive remarks for their excellent service and caring attitude during check-in and check-out.
Despite the generally positive sentiment, a few guests report less than satisfactory interactions with certain front desk staff members, describing them as disrespectful or short-tempered. There are occasional mentions of unkindness and lack of cooperation, which appear to be isolated incidents. Additionally, one notable concern involved a refusal by management to change sheets over a five-day stay, which detracted from an otherwise comfortable experience.
Overall, while most staff interactions are described as outstanding, there are some areas highlighted for improvement.
Wi-Fi
The WiFi experience at Comfort Inn & Suites South presents a mixed picture. Some guests have noted that the wifi signal was weak and often unreliable with slow speeds and frequent connection issues. However, there are positive remarks as well with several guests mentioning satisfactory WiFi that allowed them to get work done and good TV selection. Despite the inconsistencies, the internet service has received praise from certain guests, indicating that the experience can vary.
Gym
Comfort Inn & Suites South features a swimming pool that is a highlight for many guests, particularly families with children. The pool is well-maintained and includes a slide, making it an enjoyable experience for kids. While the pool may be on the smaller side, it remains a pleasing and clean facility. On the other hand, the gym received less favorable feedback. It is described as smaller and not well-equipped, featuring outdated equipment like an old stationary bike. The gym is operational, but those seeking a more robust fitness experience may be disappointed. The overall cleanliness of the hotel, including the pool and hot tub, is commendable.
Pool
'Comfort Inn & Suites South' offers a pool experience that garners mixed sentiments from its guests. Despite being smaller than expected, the pool area has been deemed fun, especially for children, thanks to an enjoyable waterslide. While some guests found the pool adequately entertaining and appreciated the added bonus of a hot tub, others noted that the pool area is quite small. The overall condition of the pool has generally been seen as clean and pleasant, although a few reviews mentioned it needed cleaning at times. Many found the pool area to be comfortable and well-maintained, making it a hit among families. The presence of a waterslide added significant value to the smaller-sized pool, ensuring the kids had a great time. In addition, the pool's combination with a complimentary breakfast made for a satisfactory stay for many guests.
Parking
At Comfort Inn & Suites South, guests generally have positive experiences with the parking facilities. Many appreciate the spacious and ample parking available, especially the convenience of easy access and getting in and out of the lots. The hotel offers free parking directly on site, which is often highlighted as a significant advantage, particularly in a city setting. While there were a few isolated concerns about parking quality, the overwhelming sentiment emphasizes the ease, convenience and availability of parking spaces. Overall, parking at Comfort Inn & Suites South is seen as a stress-free experience that adds to the overall comfort of the stay.
3 Star
Comfort Inn & Suites South offers a budget-friendly stay, but the facilities reflect its age with older fixtures and occasional musty smells. While the overall cleanliness is commendable, some guests noted issues like cracked flooring and an unmade bed during a multi-night stay. The hotel's location receives positive feedback, making it a convenient choice for its price point. The staff are generally well-regarded, contributing positively to the overall experience. For those seeking an affordable option, this hotel meets basic expectations, though it may not be suited for an extended vacation.
FAQ
Yes, Comfort Inn & Suites South has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at Comfort Inn & Suites South.
No, Comfort Inn & Suites South doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites South.
