Hotel Arts

Calgary 51.04133700, -114.06468300 , 119 - 12th Avenue Southwest (Show on Map)
8.1
Very Good


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Summary of reviewsHotel Arts in downtown Calgary is a highly regarded establishment, celebrated for its prime location and luxurious amenities. Positioned centrally, it provides easy access to significant attractions, such as the Calgary Tower and the BMO Centre and is within walking distance of numerous restaurants, bars and shops. This strategic location, coupled with a clean and modern atmosphere, makes it an attractive choice for both business and leisure travelers.

Guests have rich experiences with the breakfast offerings with many finding them exceptional and featuring fresh products and attentive service. However, some guests mention the breakfast as being pricey with occasional administrative hiccups and limited variety. The overall dining experience is mixed; while some praise the hotel's primary restaurant and bar for their quality and delicious food, others find certain dining venues overpriced with inconsistent service.

The rooms at Hotel Arts are generally praised for their spaciousness, modern decor and comfort. Comfortable beds and well-maintained, clean spaces are recurring positive points. However, there are occasional mentions of rooms being smaller or showing signs of wear and tear with some noise and cleanliness concerns reported.

Cleanliness across the hotel generally receives high marks, although a few guests have noted issues such as clogged showers and dusty areas. The staff at the hotel are a highlight, frequently described as friendly, helpful and accommodating. They contribute significantly to a welcoming atmosphere and smooth guest experiences, despite a few instances of less satisfactory interactions.

The free WiFi service at Hotel Arts has mixed reviews with some guests finding it sufficient while others report frequent connectivity issues and a need for daily reconnections. A paid upgrade is available for those requiring more reliable service.

The pool area is described as clean, beautiful and relaxing with an appealing atmosphere enhanced by outdoor fireplaces and fire pits. While some guests find the pool too small or crowded at times, the poolside service and overall environment are positively received.

Parking options are well-received with underground and valet parking praised for convenience, especially during winter. However, some logistical challenges, such as tight spaces and a lack of EV chargers, are noted.

Beds at Hotel Arts are widely appreciated for their comfort with many guests enjoying the plush, soft bedding and excellent quality of the duvets. There are, however, a few remarks about the occasional discomfort of the beds or issues with bedding conditions.

As a four-star hotel, Hotel Arts generally meets high expectations with its excellent service, ambiance and product quality, despite some areas needing maintenance improvements. The hotel also caters effectively to business travelers, offering well-equipped meeting rooms and high-speed WiFi suitable for professional needs.

Overall, Hotel Arts is a solid choice, delivering a mostly positive experience that aligns with its four-star rating and central location in Calgary.
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Categories
Luxury Hotel
A chic urban resort in downtown Calgary, Hotel Arts boasts designer guest rooms, a year-round poolside patio with food and drink service, and critically acclaimed on-site restaurants.

Hotel Taking Steps Towards Sustainability
Hotel Arts is committed to minimizing environmental impact through resource conservation, sustainable purchasing, recycling, composting, energy conservation, local sourcing, and waste reduction. They have installed a Vivreau water system to reduce plastic bottle use and use biodegradable to-go containers.

Hotel for Honeymoon
Hotel Arts is a chic urban resort with luxury rooms, designer decor, and signature amenities. It's located in downtown Calgary, offering a vibrant and stylish atmosphere for couples.

Hotel with Spa
Hotel Arts features a dedicated spa offering various treatments and wellness programs. The modern design and vibrant atmosphere enhance the overall relaxation experience.

Romantic Hotel
Located in downtown Calgary, Hotel Arts offers stylish accommodations and a range of amenities. Its modern design and central location make it a great choice for a romantic urban getaway.

Hotel near Nightlife Spots
Located near the 17th Avenue Entertainment District and close to downtown event spaces, this hotel provides easy access to Calgary's nightlife. The hotel is within walking distance of the Scotiabank Saddledome.

Hotel with Swimming Pool
Features a year-round licensed restaurant patio and pool, open-air in the summer and covered in the cooler months, maintaining a comfortable 24 degrees Celsius. It offers a unique Calgary hideaway with South Beach vibes.

  Heated Pool    Outdoor Pool  


Business Hotel
Hotel Arts provides 12,000 sq. ft. of event space and exceptional culinary talent. It is in close proximity to the BMO Centre and Calgary's downtown core. The hotel has flexible meetings spaces.

Hotel with Parking
Hotel Arts offers free self-parking for guests who book directly, as well as for patrons dining at its restaurants. Both underground and surface lots are available, with valet parking also offered for a surcharge.

Hotel with Gym
Hotel Arts offers an Anytime Fitness on-site. The hotel is ideal for convenience and efficiency with Anytime Fitness on-site to maintain your program away from home.

4-Star Hotel
Hotel Arts is known for its stylish design and vibrant atmosphere. It features modern rooms, innovative dining options, and a lively pool area, making it a standout choice for travelers seeking a trendy urban experience.

Hotel with Outdoor Pool
Hotel Arts is known for its vibrant outdoor pool area, offering a stylish urban oasis in downtown Calgary. The pool is a central feature, complemented by poolside dining and lounge areas, making it a popular spot for relaxation and socializing.

Hotel with Heated Pool
Known for its stylish and contemporary design, Hotel Arts features a heated outdoor pool, providing a unique and upscale swimming experience. The hotel also offers poolside service and comfortable lounging areas.

Hotel near Golf Courses

Hotel near Ski Resorts

Room Types
Luxury Two Queen with Balcony This room offers a 42" wall-mounted plasma TV, bathrobes, work desk, CD player, city or poolside views.

Luxury King Room with Balcony This room offers a 42" wall-mounted plasma TV, bathrobes, work desk, CD player, city or poolside views.

Studio One King This modern room features a 42" flat-screen cable TV and a work desk.

Luxury Suite with Balcony This room offers a 42" wall-mounted plasma TV, bathrobes, work desk, CD player, city or poolside views.

Suite with Pool View This room offers a 42" wall-mounted plasma TV, bathrobes, work desk, CD player, city or poolside views.

Guest Reviews
8.1
Very Good
Location
Hotel Arts boasts an enviable location in the heart of downtown Calgary, making it incredibly convenient for guests. Frequently praised for its proximity to notable attractions like the Calgary Tower and the BMO Centre, the hotel is perfectly situated for exploring the vibrant city. Guests highlighted the ease of access to a plethora of restaurants, bars and shops, particularly around 17th Avenue SW. The central, strategic positioning allows for quick walks to many key spots, from the Saddledome to the local AVIS car rental office. The hotel's surroundings offer a blend of urban excitement and comfortable amenities, making it an ideal base for both business and leisure travelers. The overall atmosphere is described as boutique-like, luxurious and modern, enhancing the stay with a welcoming environment. The location combined with clean, comfortable rooms and friendly staff ensures a delightful and convenient stay in Calgary.

Breakfast
Hotel Arts has received mixed reviews regarding its breakfast offerings. Many guests found the breakfast to be a highlight of their stay, praising it as very good, excellent or even phenomenal. Several mentioned that the breakfast buffet was among the best they experienced during their Canadian trip, featuring fresh products, delightful music and attentive staff. Positive comments also noted the convenience of a restaurant next to the hotel and the overall great menu despite some limitations.

However, not all feedback was glowing. Some guests felt the breakfast was expensive and not a great value, particularly the continental breakfast, which some described as disappointing or lacking in variety. The fact that the buffet was better on weekends than weekdays and didn't include expected items like pancakes with maple syrup also drew criticism. Administrative oversights, such as confusion over pre-paid breakfasts and missing explanations of the breakfast process, further marred the experience for a few.

Overall, while the breakfast at Hotel Arts is highly regarded by many for its quality and taste, there are areas where guests feel improvement is needed, particularly in terms of value, variety and service consistency.

Dinner
Hotel Arts' dining scene offers a mix of experiences that might cater to different tastes, but there are certain aspects to be mindful of. The hotel boasts a few dining spots with some guests praising the outstanding and delicious food served at the primary restaurant. It's also noted for its great lunch options and an excellent bar. However, the high prices seem to be a recurring concern with many mentioning that the expense is not always justified by the quality and variety of the food.

The Yellow Door restaurant draws attention for less positive reasons. Guests have encountered issues with availability, as main dishes were often out of stock. Additionally, the food prices at Yellow Door are perceived to be excessively high. There are also comments regarding the restaurant staff's limited knowledge about the menu, which could hinder the dining experience.

Other dining areas, such as the poolside, received mixed reviews with mentions of subpar food quality. The buffet and brunch options were described as overpriced by some, although the brunch was appreciated by others.

Service quality varies with compliments directed towards the pleasant and helpful staff in general, though remarks about slow service and uninformed staff at specific dining venues were noted. Considering these points, future guests might want to explore dining options carefully and set their expectations accordingly.

Rooms
Hotel Arts offers a mixed experience for guests with most reviewers complimenting the spaciousness and comfort of the rooms. Many of the rooms are described as large, clean and well-appointed, furnished with modern decor and featuring amenities like excellent air conditioning, well-equipped bathrooms and ample toiletries. Guests often remarked on the comfortable beds, cleanliness and the pleasant views from balconies or windows.

Positive highlights frequently mentioned include the modern and upscale interior, luxurious feel and the hotel's central location. Many found the rooms to be spacious and bright with some guests being upgraded to even more luxurious accommodations that added to their enjoyment.

However, several reviewers pointed out drawbacks that potential guests should consider. Some rooms were noted to be smaller than expected and showing signs of wear and tear, including outdated furniture and fixtures. Noise issues between rooms were occasionally reported and a few guests had cleanliness concerns, ranging from dusty surfaces to mold in bathrooms. There were also issues with check-in and some dissatisfaction with staff responsiveness.

Overall, while the hotel offers modern and well-furnished rooms that many guests found spacious and comfortable, there are occasional lapses in maintenance and service that could impact the stay.

Beds
The beds at Hotel Arts receive notable praise for their comfort with multiple guests highlighting them as super comfortable, comfy and extremely cozy. Many reviews mention the beds being large, which adds to the positive experience and adjectives like plush and soft are frequently used. Comments also point out specific features such as adjustable heated beds and beautifully decorated, up-to-date bedding. A recurring highlight is the delightfully comfortable bed and the excellent quality of the duvet.

There are, however, a few less favorable remarks concerning bed conditions. A small number of guests reported issues with the beds being ripped or lacking fitted sheets. Other negative feedback includes comments about beds being too soft or uncomfortable with pillows also drawing criticism for discomfort.

Despite some mixed reviews, the general consensus portrays Hotel Arts as providing a comfortable sleep experience, supported by modern amenities and thoughtful bedding features.

Cleanliness
Hotel Arts has garnered a mix of reviews concerning its cleanliness with many guests praising the hotel for its neat and well-maintained environment. Numerous reviewers highlight the clean and tidy rooms, some even describing the property and facilities as spotless and beautifully cleaned. Positive remarks emphasize that rooms are not only clean but also spacious, comfortable and nicely decorated, contributing to a pleasant stay. The building and lobby also received commendations for their cleanliness and beautiful decor.

However, some guests had less favorable experiences, mentioning issues like clogged showers, sticky stains on glass in suites and dusty counters. A few reviewers found their rooms and bathrooms not properly cleaned with one even noting unpleasant surprises like found items under bed covers and dirty splashbacks. These specific instances of inadequate cleaning paint a less consistent picture with some suggesting the overall cleanliness as average.

Despite these mixed reviews, the general consensus leans towards a well-kept hotel with clean and comfortable accommodations. There is room for improvement in ensuring consistent cleanliness across all areas and addressing specific issues as they arise.

Staff
The staff at Hotel Arts consistently receives high praise from guests for their friendliness and helpfulness. Many visitors highlight the warm and welcoming atmosphere created by the reception staff and front desk team. The check-in process is frequently described as smooth and efficient with staff going out of their way to ensure a pleasant start to guests' stays. Numerous reviewers mention the attentive and accommodating nature of the staff, who are always ready to assist with a smile.

Guests appreciate the excellent customer service provided by polite and courteous staff members, who often offer helpful recommendations and go the extra mile to resolve any issues quickly. The management's consideration and prompt solutions to problems are also noted favorably.

The hotel's valet and evening staff receive commendations for their kindness and professional demeanor. The attentive service extends beyond the reception area with staff ensuring amenities like fire pits are running, adding to the guests' comfort and enjoyment.

However, a few guests have noted instances of rudeness, specifically mentioning the breakfast staff and some interactions at reception. Additionally, there are mentions of inexperienced young staff members at the counter and occasional lapses in service. Despite these minor setbacks, the overwhelming majority of reviews reflect a positive experience with an emphasis on the superb and friendly service delivered by the Hotel Arts team.

Wi-Fi
The WiFi at Hotel Arts received mixed reviews from guests. On the positive side, some found the internet to be good and the speed excellent at times. Free WiFi is available, but there is an additional $10 charge for streaming services like Netflix. However, many guests mentioned that the WiFi connection was unreliable, cutting in and out frequently and became problematic after checkout. The speed was often described as slow and several reviews highlighted the necessity of contacting the front desk daily for continued WiFi access. There's a sentiment among some guests that in 2023, reliable internet should be a standard offering. A paid upgrade for better connectivity is available, suggesting that those looking for stable and fast internet might consider this option. Overall, while some were satisfied, many felt the WiFi service could use significant improvements.

Pool
Hotel Arts boasts a generally well-received pool area that guests find beautiful, relaxing and clean. Many reviewers appreciated the aesthetic appeal and pleasant atmosphere, noting the enclosed space and the addition of fire pits as charming features. The pool area is described as very friendly and peaceful with several guests enjoying the outdoor pool during their stay.

However, there are some critical observations as well. Some found the pool to be smaller than expected and others couldn't use it due to it being too crowded or reserved. The water temperature drew mixed reactions with some guests noting that it was too cold for their liking, especially in winter. Additionally, several reviewers mentioned the absence of a hot tub as a downside.

Despite these drawbacks, the poolside service received positive remarks, contributing to the overall favorable impression. Other highlights include the outdoor fireplaces, which add to the ambiance, making it particularly enjoyable during colder seasons.

For those planning a visit, it's advisable to check the availability and reservation requirements to fully enjoy the pool amenities.

Parking
Hotel Arts boasts a variety of parking options that have been generally well-received by guests. The underground parking is highlighted as a convenient and warm choice, especially advantageous during winter. Many appreciate the complimentary parking that is provided, commenting that it significantly enhances the guest experience. Valet parking is also available and described as convenient, although some note that it can be overvalued.

The hotel offers both underground and above-ground onsite parking with easy access being a notable feature. Guests find the parking fantastic with some specifically mentioning its comfort and ease of use. The location of the parking is conveniently close to the hotel, streamlining the arrival and departure process.

However, some reviews indicate areas for improvement. While the underground parking is appreciated, there are remarks about tight spaces and a long walk involving difficult stairs to reach some parking areas. Additionally, the lack of electric vehicle (EV) chargers was noted by several guests.

Overall, Hotel Arts' parking facilities are praised for their accessibility, convenience and inclusivity in the accommodation package, although some logistical aspects could benefit from enhancements.

4 Star
Hotel Arts has consistently received recognition for its four-star rating. Guests have highlighted the excellent service that aligns with four-star standards and acknowledged the hotel's ambiance and overall product quality as fitting for its rating. However, some reviews indicate that the hotel does not always meet the expectations typically associated with a four-star establishment, pointing to areas in need of better maintenance and the lack of available information. Despite these occasional shortcomings, the hotel generally offers a satisfactory experience matching the four-star criteria.

Business
Hotel Arts caters well to business travelers with its comprehensive facilities and services. The hotel features well-equipped meeting rooms suitable for coursework and conferences, ensuring all business needs are met. It offers varied amenities that accommodate both quick business trips and extended stays, making it a versatile option for professionals. The presence of interesting in-scene guests provides opportunities for networking and engaging with like-minded individuals. The high-speed wifi supports seamless Team calls, making it convenient for remote work. Rooms are designed to cater to solo business travelers, providing a comfortable and efficient workspace. However, it's noteworthy that the hotel is not particularly recommended for families, emphasizing its business-focused environment.

Outdoor Pool
The outdoor pool at Hotel Arts has received a range of positive feedback from guests. The pool area is praised for being very friendly and a pleasant place to relax. Many found the pool itself to be great, nice and cool. The presence of a fireplace adds a cozy touch to the outdoor pool setting. Additionally, guests appreciated the poolside cocktails, enhancing their overall experience. The open-air pool combined with outdoor seating provides an inviting atmosphere for both day and evening relaxation. While some noted the pool was cold, the general consensus highlights the enjoyable and well-appointed pool facilities of the hotel.

Luxury
Hotel Arts delivers an experience steeped in luxury, elegance and modern sophistication, creating a premium atmosphere for guests. Visitors find the decor and linens to be particularly impressive, complementing the overall high-end ambiance. The hotel is often described as luxurious all around with stylish decorations and a quiet, serene environment.

The high-level hotel provides top-notch service and amazing facilities, ensuring that guests have a truly premium experience. The luxurious and modern design resonates throughout the venue, from the high-quality luxury double rooms to the opulent suites, which many agree are worth the cost.

However, it's worth mentioning that some guests encountered minor issues, such as ripped fabric on bed frames or cleanliness concerns, which slightly dampened their luxury expectations. Overall, Hotel Arts generally meets the mark for an upscale stay with the majority of guests appreciating the elegant surroundings and the luxurious amenities offered.

Romantic
Hotel Arts exudes a romantic charm that makes it feel like a high-end resort. With its romantic interior decoration and captivating ambience, it sets the perfect tone for a couple's escape or a honeymoon. Its atmosphere is ideal for those planning a special date night in the city or looking for a romantic getaway. Whether it's a short city stay or a dreamy honeymoon, the romantic vibes of Hotel Arts make it a favored choice for couples.

Dog Friendly
Hotel Arts offers a pet-friendly environment that welcomes dogs, making it an accommodating choice for travelers with pets. Guests appreciate that dogs are allowed and that the hotel is open to pets, enhancing the convenience for those who prefer not to leave their furry friends behind. However, some guests have encountered issues such as dog barking at night and in the hallways, which can occasionally disturb the peace. There have been instances where guests needed to change rooms due to noise from dogs. While the hotel is clearly pet-friendly, it appears that information on managing pets within the hotel could be improved to ensure a more seamless experience for all guests. Overall, Hotel Arts provides a welcoming space for pets but has areas that could benefit from better management of potential disturbances caused by dogs.


Yes, Hotel Arts has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Hotel Arts.

No, Hotel Arts doesn't allow dogs.

Yes, parking facilities are available at Hotel Arts.

Yes, Hotel Arts has a gym.

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