Calgary, 1808 19th Street Northeast51.068568,-114.013123(Show on Map)
4.0
Rated
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Located conveniently close to the airport, Premium Inn & Suites is favored by guests for its superb accessibility, allowing straightforward airport transfers and easy access to urban attractions. The inn benefits from its proximity to food options, including a Denny's restaurant and a nearby gas station, adding to its appeal for travelers with rental cars. The ample free parking further enhances its practicality. Visitors frequently laud the hotel's affordability, making it a balanced choice for those seeking budget-friendly accommodation coupled with essential amenities. Although the surrounding area may occasionally be perceived as sketchy, guests largely commend the clean environment and friendly, approachable staff, noting the location as a major advantage for short and extended stays.
Despite not offering breakfast, which some guests find inconvenient, the absence has become a known factor, guiding guests to plan meals externally. The inn offers economical room options, featuring basic necessities like secure door locks and functioning air-conditioning, though lacking additional amenities. Rooms meet simple expectations typical of budget accommodations, but potential improvements are consistently pointed out.
The cleanliness of Premium Inn & Suites has room for improvement, with reports of unmaintained facilities, dirty linens, and other hygiene concerns. Addressing these issues could notably uplift guest satisfaction. Staff interactions generally receive positive remarks, particularly for the friendly service at the front desk, though uniform professionalism across all shifts remains an area for growth.
The bed quality at the inn varies, with some guests experiencing comfort amid others facing challenges with outdated or uncomfortable mattresses, including cleanliness concerns. While the hotel provides a quiet environment conducive to rest, consistent enhancement in comfort and cleanliness would greatly benefit the overall experience.
In summary, Premium Inn & Suites excels in location and affordability, with friendly staff contributing to its welcoming character. Potential improvements in cleaning standards, room amenities, and bed quality could enhance guest satisfaction throughout their stay.
Ski
Accessible
Room Types
Queen Room - Non-SmokingA TV, a pillow top mattress, triple sheeting and a duvet are included.
Double Room with Two Double Beds - Non-SmokingA TV, a pillow top mattress, triple sheeting and a duvet are included.
Family Suite - Non-SmokingThis family room has 2 adjoining bedrooms, a separate seating area and 2 bathrooms. Free Wi-Fi and a TV are provided.
Honeymoon SuiteThis suite provides a spa bath. The suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The suite features a TV, a wardrobe, a carpeted floor, heating as well as city views. The unit has 1 bed and 1 futon.
Executive SuiteThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed and 1 futon.
Guest Reviews
4.0
Rated
Review Summaries
Location
Nestled conveniently close to the airport, Premium Inn & Suites offers an ideal location for those needing quick and easy access to flights. Guests appreciate the hotel's proximity to main streets, making it a perfect base for urban adventures and various activities. Food options abound around the hotel, with a Denny's restaurant located right beside it, providing round-the-clock dining opportunities. Moreover, the presence of a gas station nearby adds convenience for those with rental cars.
The hotel boasts ample free parking, aligning with the needs of travelers who drive. Visitors highlight the hotel's affordability, balancing cost with a central location that makes both airport transfers and access to city sights straightforward. Though some reviewers note the area may feel sketchy, the overall consensus reflects satisfaction with the clean, secure environment and friendly staff.
In summary, the location of Premium Inn & Suites stands out as a major advantage, thanks to its affordability, convenience, and essential amenities, appealing to both overnight guests and those staying longer to explore the city.
Breakfast
'Premium Inn & Suites' does not offer breakfast on-site, which has been a noticeable point among guests. Many reviews emphasize the absence of any breakfast service. The ground floor reportedly has space that could potentially accommodate a breakfast area, but currently, guests must seek options elsewhere. Miscommunication about breakfast availability seems prevalent, as some guests expected a breakfast service based on previous advertisements, only to find there is none provided. While there is space to potentially offer breakfast, guests currently need to plan for meals outside the hotel.
Rooms
Premium Inn & Suites offers budget-conscious travelers an economical option for their stay. Guests appreciate the affordability of the rooms, which provide basic essentials like secure door locks and functioning air-conditioning—a crucial feature for comfort during warmer seasons. Despite some missing amenities like coffee makers, hair dryers, or a fridge, the hotel manages to meet basic expectations, particularly in terms of accessibility. While rooms are not modern or luxurious, they are generally consistent with the simplicity expected in budget accommodations. It's noteworthy that guests frequently experience discrepancies on arrival but typically receive the rooms they booked. Those planning a stay should prioritize the value for money and adjust expectations considering the current state of the facilities.
Beds
In the bustling environment of Premium Inn & Suites, the experience of a good night's sleep can vary greatly. Some guests found the beds to be comfortable enough for a restful and rejuvenating sleep. However, there are notable inconsistencies in the overall bed quality throughout the hotel. While select guests found comfort, several reviews indicated issues with uncomfortable mattresses — often described as hard, old, or even broken. There have been unfortunate mentions of cleanliness concerns, including instances of bed bugs and noticeable stains. Despite these issues, the inn does provide a quiet environment, which can be conducive to rest. Overall, while some guests may find a satisfactory sleeping experience, others suggest that improvements are needed to ensure consistently high standards of comfort and cleanliness.
Cleanliness
The Premium Inn & Suites seems to grapple with significant cleanliness issues, as noted by guests. Although the sheets occasionally appeared clean, the overall state of the rooms and facilities left much to be desired. Numerous accounts highlight dirty and stained towels, bed linens, and carpets. Some guests encountered disrepair, including a leaking ceiling and malfunctioning air-conditioning units, which also contributed to an unpleasant odor. Hygiene shortcomings were further evident with uncollected garbage, dirty bathrooms, and dusty surfaces. Guests also reported noise disturbances and found the general atmosphere unsettling. There is a clear indication that the inn could vastly improve its cleanliness and maintenance to meet basic guest expectations.
Staff
The Premium Inn & Suites displays a mixed bag of experiences when it comes to staff interactions. Guests frequently highlight the friendliness and politeness encountered, particularly praising the efficient and courteous service at the front desk. Staff are noted for their good customer service skills and creating a welcoming atmosphere. However, some challenges are evident, with certain reviewers feeling that some team members could improve in professionalism and communication. There's room for warmth to be more universally felt across all shifts, as inconsistency seems to affect guest satisfaction. While the positive encounters leave a good impression, there's an apparent need for a cohesive approach to hospitality throughout the hotel.
FAQ
No, Premium Inn & Suites doesn't have any pool.
No, a spa isn't available at Premium Inn & Suites.
No, Premium Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Premium Inn & Suites.
