Crystal Hotel & Savour
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Summary of reviewsCrystal Hotel & Savour enjoys an enviable location that facilitates easy exploration of Cambridge and the surrounding areas. Nestled close to the city center, it offers the convenience of a short walk to major attractions, restaurants and shops. Its proximity to the train station and bus routes enhances its appeal, providing excellent connectivity for both leisure and business travelers. Guests particularly value the convenience of visiting local amenities such as Addenbrookes Hospital and various entertainment complexes nearby.
The breakfast service at Crystal Hotel & Savour receives mixed reviews but generally leans towards the positive. Guests typically appreciate the hearty and reasonably priced continental breakfast offered in a nicely furnished room with garden views. For those willing to pay a bit more, the cooked breakfast is praised for its variety and value. Despite some critiques on timing, portion sizes and occasional service lapses, the breakfast experience remains a notable part of the hotel's charm.
The in-house dining, especially the authentic Chinese cuisine, garners rave reviews. The restaurant is celebrated for its delicious, freshly prepared dishes and the kindness of its staff. Although there are sporadic issues with meal timing and the spiciness of some dishes, the quality and flavor of the food receive consistent accolades. The on-site dining convenience, coupled with nearby food options and grocery stores, contributes significantly to guest satisfaction.
Rooms at Crystal Hotel & Savour offer a mix of experiences. Positively, many guests find the rooms comfortable, cozy and notably clean with fresh linens. However, some rooms are highlighted as small and in need of modern updates. Issues such as dim lighting, outdated decor and inadequate ventilation are frequent points of feedback. Despite these shortcomings, the overall comfort and cleanliness, combined with the friendliness and professionalism of the staff, often leave guests with a pleasant impression.
Cleanliness across the hotel is generally well-regarded with many guests noting the tidiness of both rooms and common areas. Some isolated issues such as dusty rooms and the need for better maintenance in specific areas are mentioned, but the overall sentiment regarding hygiene remains positive.
The staff at Crystal Hotel & Savour receive widespread acclaim for their friendly, helpful and accommodating nature. The hotel's personnel, particularly the reception staff, are often praised for their professionalism, efficiency and warm hospitality, making a noticeable difference in guest experiences.
Wi-Fi at the hotel has mixed reviews with positive comments on speed and functionality when it works well. However, connectivity issues such as weak signals and inconsistency, especially in certain rooms or during nighttime, suggest that there is room for improvement in the hotel's internet services.
Parking is frequently lauded for its convenience and security. The hotel offers ample and well-maintained parking options, including free, indoor and off-road parking. Guests appreciate the safety features and the ease of parking, making it a standout feature of the hotel.
Family-friendly services and facilities are a highlight with spacious family rooms and attentive staff catering well to the needs of families. Guests consistently praise the hotel for providing a comfortable and welcoming atmosphere for family stays.
The comfort of the beds receives mixed feedback with many guests finding them cozy and conducive to a good night's sleep, while others note issues with bed size and mattress quality. Despite these varied experiences, cleanliness and overall comfort are generally well-regarded.
Overall, Crystal Hotel & Savour offers good value for money in a city known for its high expenses, making it a practical choice for many travelers. Its strategic location, friendly staff and the various amenities contribute positively to the guest experience, although there are areas in need of improvement, particularly regarding room updates and Wi-Fi reliability.
The breakfast service at Crystal Hotel & Savour receives mixed reviews but generally leans towards the positive. Guests typically appreciate the hearty and reasonably priced continental breakfast offered in a nicely furnished room with garden views. For those willing to pay a bit more, the cooked breakfast is praised for its variety and value. Despite some critiques on timing, portion sizes and occasional service lapses, the breakfast experience remains a notable part of the hotel's charm.
The in-house dining, especially the authentic Chinese cuisine, garners rave reviews. The restaurant is celebrated for its delicious, freshly prepared dishes and the kindness of its staff. Although there are sporadic issues with meal timing and the spiciness of some dishes, the quality and flavor of the food receive consistent accolades. The on-site dining convenience, coupled with nearby food options and grocery stores, contributes significantly to guest satisfaction.
Rooms at Crystal Hotel & Savour offer a mix of experiences. Positively, many guests find the rooms comfortable, cozy and notably clean with fresh linens. However, some rooms are highlighted as small and in need of modern updates. Issues such as dim lighting, outdated decor and inadequate ventilation are frequent points of feedback. Despite these shortcomings, the overall comfort and cleanliness, combined with the friendliness and professionalism of the staff, often leave guests with a pleasant impression.
Cleanliness across the hotel is generally well-regarded with many guests noting the tidiness of both rooms and common areas. Some isolated issues such as dusty rooms and the need for better maintenance in specific areas are mentioned, but the overall sentiment regarding hygiene remains positive.
The staff at Crystal Hotel & Savour receive widespread acclaim for their friendly, helpful and accommodating nature. The hotel's personnel, particularly the reception staff, are often praised for their professionalism, efficiency and warm hospitality, making a noticeable difference in guest experiences.
Wi-Fi at the hotel has mixed reviews with positive comments on speed and functionality when it works well. However, connectivity issues such as weak signals and inconsistency, especially in certain rooms or during nighttime, suggest that there is room for improvement in the hotel's internet services.
Parking is frequently lauded for its convenience and security. The hotel offers ample and well-maintained parking options, including free, indoor and off-road parking. Guests appreciate the safety features and the ease of parking, making it a standout feature of the hotel.
Family-friendly services and facilities are a highlight with spacious family rooms and attentive staff catering well to the needs of families. Guests consistently praise the hotel for providing a comfortable and welcoming atmosphere for family stays.
The comfort of the beds receives mixed feedback with many guests finding them cozy and conducive to a good night's sleep, while others note issues with bed size and mattress quality. Despite these varied experiences, cleanliness and overall comfort are generally well-regarded.
Overall, Crystal Hotel & Savour offers good value for money in a city known for its high expenses, making it a practical choice for many travelers. Its strategic location, friendly staff and the various amenities contribute positively to the guest experience, although there are areas in need of improvement, particularly regarding room updates and Wi-Fi reliability.
Family Friendly Hotel
The central location allows for convenient access to family-friendly attractions in Cambridge. The hotel offers comfortable accommodations.
Hotel with Parking
This hotel offers parking facilities, a convenient amenity for guests traveling by car.
Guest Reviews
Crystal Hotel & Savour enjoys an enviable location that facilitates easy exploration of Cambridge and the surrounding areas. Nestled close to the city center, it offers the convenience of a short walk to most major attractions, including the university, botanical gardens and a plethora of restaurants and shops. Its proximity to the train station, just a 10-15 minute walk, makes it an ideal choice for those arriving by rail and planning to visit both Cambridge and London.
This well-placed hotel is also near several bus routes and a busy main road, providing excellent connectivity to various parts of the city. Guests have found it particularly convenient for visiting Addenbrookes Hospital with the facility just a short distance away. For those attending conferences at Babraham or visiting friends at the university, the location proves to be more than adequate.
Despite being situated on the outskirts of the train station, the hotel maintains a tranquil atmosphere with surrounding shops and restaurants adding to the convenience. Guests have pointed out the multitude of dining options and supermarkets nearby, enhancing the overall experience of their stay. The presence of entertainment complexes, including a cinema and bowling alley, further enriches the local amenities.
In summary, Crystal Hotel & Savour's strategic location within 20-30 minutes' walk to the historic city center, surrounded by essential amenities and excellent public transport links, makes it a prime choice for both leisure and business travelers.
At Crystal Hotel & Savour, the breakfast experience garners a mix of feedback. Many guests appreciate the hearty continental breakfast, which includes a variety of items such as cereals, toast, cold cuts, cheese, yogurts, fruit juice and tea or coffee. The breakfast room, often praised for its lovely furnishing and garden views, adds a pleasant touch to the morning meal.
Guests frequently comment on the great value for the continental breakfast, describing it as more than adequate and reasonably priced. It’s clear that the continental breakfast with its simple yet satisfying selection, is a highlight for many.
However, some reviews indicate areas for improvement. Several guests feel the breakfast could start earlier and suggest that it is overpriced for what is offered. There are mentions of the breakfast being meager, limited in choice and not always worth the extra charge. Additionally, the breakfast buffet is sometimes not regularly refilled, so arriving early is advisable.
For those seeking a cooked breakfast, there is an option to pay extra and reviews about this are generally positive, noting that it offers good value and variety. Despite some criticisms, many guests seem satisfied with their breakfast experience, highlighting it as a good start to the day and appreciating the welcoming atmosphere of the hotel.
Crystal Hotel & Savour boasts a sensational in-house dining experience, particularly for lovers of authentic Chinese cuisine. Many visitors laud the meal offerings as delicious with particular praise for the fresh preparations and authentic flavors. The Chinese restaurant within the premises is often described as a hidden gem, offering high-quality Asian dishes including an excellent dim sum selection. Diners frequently comment on the kindness and skill of the chef and staff, adding to the overall pleasant dining experience.
The restaurant is deemed convenient and is complemented by a nearby grocery store and other food options. Despite this, some guests wished the restaurant had extended hours and noted that occasionally, the food did not arrive simultaneously for everyone. There were a few negative experiences, such as the food being too spicy or the chef not having all desired ingredients. Nonetheless, the overwhelmingly positive feedback highlights the restaurant’s outstanding cuisine and traditional dining atmosphere, making it a favorable choice for hotel guests.
Additionally, the hotel offers the convenience of on-site parking, though it might be tight for larger vehicles. For mornings, the breakfast buffet is greatly appreciated, further enhancing the appeal of dining at Crystal Hotel & Savour.
Crystal Hotel & Savour offers a diverse range of rooms that come with mixed reviews. On the positive side, guests frequently mention the comfort and coziness of the rooms with many describing them as lovely with comfortable beds and sufficient heating. Cleanliness is a common highlight with numerous reviewers noting the rooms are clean and come with fresh linens and towels.
While the spaciousness of some rooms is appreciated, many guests point out that several rooms are quite small with particularly small bathrooms. There is a general consensus that the decor and furnishings could use some updating, as many rooms have an outdated look. Issues like dim lighting, old room fixtures and slight wear and tear such as dings, dents and peeling wallpaper are mentioned.
Noise can be a concern, especially for rooms facing the street and many reviews mention issues with heat, noting that the rooms can get very hot with insufficient ventilation. Some rooms lack modern amenities like air conditioning or fridges and basic room features sometimes fall short of expectations with broken or outdated sanitary facilities being noted.
Overall, while the hotel's rooms are described as comfortable and clean by many, there are notable areas for improvement, particularly in terms of modernizing the facilities and ensuring better room ventilation.
Crystal Hotel & Savour receives mixed reviews regarding the comfort of its beds, although many guests found their experiences to be positive. Numerous reviews mention comfortable and snuggly beds, often highlighting the pillows and bedding as clean and cozy. Guests appreciated the comfortable double beds and praised the comfortable beds overall, ensuring a good night’s sleep.
However, some guests found the beds to be smaller than expected and a segment described the mattresses as old, hard or uncomfortable. Complaints about creaky beds and issues with bed springs suggest that some rooms may benefit from bed upgrades. Cleanliness was generally commended, though isolated reports mention beds that were dirty or even broken.
Overall, while many guests enjoyed a restful sleep, there are consistent remarks indicating that the hotel could improve by replacing older or less comfortable mattresses. As it stands, the comfort level of beds at Crystal Hotel & Savour can be a hit or miss, hinging on room allocation and bed condition.
Crystal Hotel & Savour, situated in a prime location, garners mixed reviews regarding its cleanliness. On a positive note, many guests found the hotel overall very clean with particularly clean and comfortable rooms. The fresh linen and tidy accommodations were frequently highlighted and the hotel itself along with its bathrooms were often described as spotlessly clean and well-maintained. The friendly and helpful staff also contributed to a welcoming environment.
However, some reviews hinted at issues with the upkeep. There were occasional mentions of dusty rooms, dirty windows and cleaning inconsistencies. Guests reported specific instances where rooms were not cleaned daily or properly maintained with some pointing out that certain areas could benefit from a deeper clean. The bathrooms, although mostly clean, sometimes had problems like mold and dated fixtures.
Despite some reported drawbacks such as dated rooms, occasional unpleasant smells and the need for better maintenance in certain areas, the overall sentiment about cleanliness at Crystal Hotel & Savour was largely positive. The hotel's cleanliness, combined with its convenient location and courteous staff, made it a satisfactory choice for many travelers, albeit with some room for improvement.
Crystal Hotel & Savour has garnered widespread acclaim for its exceptional staff, according to numerous guest reviews. The feedback highlights a recurring theme of kindness, helpfulness and friendliness. Guests repeatedly mention how friendly and welcoming the staff are with several noting the team’s professional, courteous and accommodating nature.
It's clear that the hotel prides itself on creating a warm and inviting environment, evident through the super-responsive and efficient service provided by the personnel. The reception staff, in particular, have been singled out for their exceptional helpfulness and politeness, assisting guests with directions and offering useful advice on local attractions.
Moreover, the staff at Crystal Hotel & Savour go above and beyond to ensure guests feel comfortable and well-cared-for, extending their helpfulness to all aspects of the stay. The seamless blend of professionalism and friendliness by the staff has left a lasting, positive impression on visitors, making their experience at the hotel truly memorable.
The Wi-Fi at Crystal Hotel & Savour receives mixed reviews from guests. On the positive side, when the Wi-Fi works, it is described as good and fast, capable of handling tasks such as Zoom calls and TV streaming. Guests appreciate that the hotel offers free Wi-Fi. However, there are several issues reported regarding the reliability and consistency of the connection. Many noted that the Wi-Fi signal is weak, often disappearing and becoming particularly poor at night. Some experienced connectivity problems with the Wi-Fi not working well or only connecting briefly before cutting out. There are mentions of the Wi-Fi not reaching some rooms, especially those on higher floors and a few instances where the wifi code didn’t work at all. Overall, while there is potential for a satisfactory internet experience, guests frequently encounter interruptions and weak signals that suggest room for improvement in the hotel's Wi-Fi service.
At Crystal Hotel & Savour, parking is a standout feature, frequently praised by guests for its convenience and safety. The hotel offers an array of parking options including free parking all day and night, as well as both onsite and offstreet parking. Many reviews highlight the availability of plenty of parking spaces and the ease of parking with specific mentions of free indoor and off-road parking.
The parking facilities are well-maintained and secure with adequate lighting and surveillance cameras ensuring guest safety. Private parking spaces at the back of the hotel, while slightly narrow according to some guests, are still considered a benefit. Parking directly in front of the hotel and near the property provides added flexibility for guests.
Additionally, free parking is repeatedly highlighted as a significant advantage, making the hotel's parking options not only convenient but also cost-effective. The combination of ample parking spaces, secure and well-maintained lots and the convenience of having the car parked close by, make Crystal Hotel & Savour an appealing choice for travelers who value hassle-free parking.
Crystal Hotel & Savour is highly praised for its exceptional family-friendly facilities and services. Many guests highlight that the hotel is perfect for family stays, providing convenient and comfortable accommodations that cater well to families' needs. The hotel’s staff is commended for their warm and accommodating service, particularly attentive to the needs of families, from providing extra rooms to handling specific requests.
The spacious family rooms are a recurring positive aspect, frequently described as sufficiently large and comfortable for families or groups of friends. This setup proves advantageous for extended family visits and various family trips with many guests noting the practical and comfy nature of the rooms.
In addition to comfortable accommodations, the family-oriented atmosphere further enriches the guest experience. Families appreciate the clean and well-maintained rooms, supportive staff and amenities designed to facilitate a hassle-free stay. The hotel’s ability to adapt to family needs, whether that involves handling medications or providing extra rooms when needed, underscores its dedication to creating a welcoming environment for all guests.
Overall, Crystal Hotel & Savour stands out as an excellent choice for those traveling with family, offering a blend of friendly service, spacious accommodations and a family-centric atmosphere that ensures a pleasant and comfortable stay.
Crystal Hotel & Savour in Cambridge has received mixed reviews from guests but stands out as a good value for money option in a prestigious city known for its high expenses. The hotel's hygiene rating is consistently noted as three stars, aligning with its overall standard. Guests describe the building as basic and somewhat dated, which makes it a reasonable choice for short-term stays.
While not luxurious and lacking some professional hotel standards, the hotel is acknowledged as simple and honest, a description that matches the standard many guests anticipated. It offers a reasonably good environment, especially considering the price. Described as cheap and cheerful, it delivers a basic level of comfort without pretensions.
Some guests pointed out a discrepancy between the hotel's online portrayal and the actual experience, indicating that it does not meet the expectations of a 4-star property as sometimes advertised. Despite this, the hotel provides a functional environment enriched with intellectual references suitable for those who do not seek opulence but appreciate a practical and affordable lodging experience in Cambridge.
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Location
This well-placed hotel is also near several bus routes and a busy main road, providing excellent connectivity to various parts of the city. Guests have found it particularly convenient for visiting Addenbrookes Hospital with the facility just a short distance away. For those attending conferences at Babraham or visiting friends at the university, the location proves to be more than adequate.
Despite being situated on the outskirts of the train station, the hotel maintains a tranquil atmosphere with surrounding shops and restaurants adding to the convenience. Guests have pointed out the multitude of dining options and supermarkets nearby, enhancing the overall experience of their stay. The presence of entertainment complexes, including a cinema and bowling alley, further enriches the local amenities.
In summary, Crystal Hotel & Savour's strategic location within 20-30 minutes' walk to the historic city center, surrounded by essential amenities and excellent public transport links, makes it a prime choice for both leisure and business travelers.
Breakfast
Guests frequently comment on the great value for the continental breakfast, describing it as more than adequate and reasonably priced. It’s clear that the continental breakfast with its simple yet satisfying selection, is a highlight for many.
However, some reviews indicate areas for improvement. Several guests feel the breakfast could start earlier and suggest that it is overpriced for what is offered. There are mentions of the breakfast being meager, limited in choice and not always worth the extra charge. Additionally, the breakfast buffet is sometimes not regularly refilled, so arriving early is advisable.
For those seeking a cooked breakfast, there is an option to pay extra and reviews about this are generally positive, noting that it offers good value and variety. Despite some criticisms, many guests seem satisfied with their breakfast experience, highlighting it as a good start to the day and appreciating the welcoming atmosphere of the hotel.
Dinner
The restaurant is deemed convenient and is complemented by a nearby grocery store and other food options. Despite this, some guests wished the restaurant had extended hours and noted that occasionally, the food did not arrive simultaneously for everyone. There were a few negative experiences, such as the food being too spicy or the chef not having all desired ingredients. Nonetheless, the overwhelmingly positive feedback highlights the restaurant’s outstanding cuisine and traditional dining atmosphere, making it a favorable choice for hotel guests.
Additionally, the hotel offers the convenience of on-site parking, though it might be tight for larger vehicles. For mornings, the breakfast buffet is greatly appreciated, further enhancing the appeal of dining at Crystal Hotel & Savour.
Rooms
While the spaciousness of some rooms is appreciated, many guests point out that several rooms are quite small with particularly small bathrooms. There is a general consensus that the decor and furnishings could use some updating, as many rooms have an outdated look. Issues like dim lighting, old room fixtures and slight wear and tear such as dings, dents and peeling wallpaper are mentioned.
Noise can be a concern, especially for rooms facing the street and many reviews mention issues with heat, noting that the rooms can get very hot with insufficient ventilation. Some rooms lack modern amenities like air conditioning or fridges and basic room features sometimes fall short of expectations with broken or outdated sanitary facilities being noted.
Overall, while the hotel's rooms are described as comfortable and clean by many, there are notable areas for improvement, particularly in terms of modernizing the facilities and ensuring better room ventilation.
Beds
However, some guests found the beds to be smaller than expected and a segment described the mattresses as old, hard or uncomfortable. Complaints about creaky beds and issues with bed springs suggest that some rooms may benefit from bed upgrades. Cleanliness was generally commended, though isolated reports mention beds that were dirty or even broken.
Overall, while many guests enjoyed a restful sleep, there are consistent remarks indicating that the hotel could improve by replacing older or less comfortable mattresses. As it stands, the comfort level of beds at Crystal Hotel & Savour can be a hit or miss, hinging on room allocation and bed condition.
Cleanliness
However, some reviews hinted at issues with the upkeep. There were occasional mentions of dusty rooms, dirty windows and cleaning inconsistencies. Guests reported specific instances where rooms were not cleaned daily or properly maintained with some pointing out that certain areas could benefit from a deeper clean. The bathrooms, although mostly clean, sometimes had problems like mold and dated fixtures.
Despite some reported drawbacks such as dated rooms, occasional unpleasant smells and the need for better maintenance in certain areas, the overall sentiment about cleanliness at Crystal Hotel & Savour was largely positive. The hotel's cleanliness, combined with its convenient location and courteous staff, made it a satisfactory choice for many travelers, albeit with some room for improvement.
Staff
It's clear that the hotel prides itself on creating a warm and inviting environment, evident through the super-responsive and efficient service provided by the personnel. The reception staff, in particular, have been singled out for their exceptional helpfulness and politeness, assisting guests with directions and offering useful advice on local attractions.
Moreover, the staff at Crystal Hotel & Savour go above and beyond to ensure guests feel comfortable and well-cared-for, extending their helpfulness to all aspects of the stay. The seamless blend of professionalism and friendliness by the staff has left a lasting, positive impression on visitors, making their experience at the hotel truly memorable.
Wi-Fi
Parking
The parking facilities are well-maintained and secure with adequate lighting and surveillance cameras ensuring guest safety. Private parking spaces at the back of the hotel, while slightly narrow according to some guests, are still considered a benefit. Parking directly in front of the hotel and near the property provides added flexibility for guests.
Additionally, free parking is repeatedly highlighted as a significant advantage, making the hotel's parking options not only convenient but also cost-effective. The combination of ample parking spaces, secure and well-maintained lots and the convenience of having the car parked close by, make Crystal Hotel & Savour an appealing choice for travelers who value hassle-free parking.
Family
The spacious family rooms are a recurring positive aspect, frequently described as sufficiently large and comfortable for families or groups of friends. This setup proves advantageous for extended family visits and various family trips with many guests noting the practical and comfy nature of the rooms.
In addition to comfortable accommodations, the family-oriented atmosphere further enriches the guest experience. Families appreciate the clean and well-maintained rooms, supportive staff and amenities designed to facilitate a hassle-free stay. The hotel’s ability to adapt to family needs, whether that involves handling medications or providing extra rooms when needed, underscores its dedication to creating a welcoming environment for all guests.
Overall, Crystal Hotel & Savour stands out as an excellent choice for those traveling with family, offering a blend of friendly service, spacious accommodations and a family-centric atmosphere that ensures a pleasant and comfortable stay.
3 Star
While not luxurious and lacking some professional hotel standards, the hotel is acknowledged as simple and honest, a description that matches the standard many guests anticipated. It offers a reasonably good environment, especially considering the price. Described as cheap and cheerful, it delivers a basic level of comfort without pretensions.
Some guests pointed out a discrepancy between the hotel's online portrayal and the actual experience, indicating that it does not meet the expectations of a 4-star property as sometimes advertised. Despite this, the hotel provides a functional environment enriched with intellectual references suitable for those who do not seek opulence but appreciate a practical and affordable lodging experience in Cambridge.
No, Crystal Hotel & Savour doesn't have any pool.
No, a spa isn't available at Crystal Hotel & Savour.
No, Crystal Hotel & Savour doesn't allow dogs.
Yes, parking facilities are available at Crystal Hotel & Savour.
No, Crystal Hotel & Savour doesn't have a gym.
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