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Summary of reviewsRamada Cambridge boasts a strategic location near major motorways such as the A1(M), A14 and M11, making it highly accessible for travelers with business or leisure plans in Cambridge and the surrounding areas. The hotel's location is favored for its convenience with a range of dining and shopping options nearby, ample parking and a surprising level of tranquility despite its proximity to busy highways. This makes it an ideal stopover for lengthy journeys or a base for exploring attractions like the Duxford Air Show and National Trust properties.
The breakfast experience at the hotel is largely positive with many guests enjoying the variety and quality of the buffet-style offering. The selection of well-cooked hot dishes and the value for money are frequently appreciated. However, some guests have noted inconsistencies in variety and standards with occasional issues regarding overcooked items and the lack of non-dairy milk options.
Dinner services receive mixed feedback. While the convenience of on-site dining and room service is a plus, some guests have faced long waiting times and limited menu options. The quality of food can be inconsistent and the early closure of the restaurant has occasionally inconvenienced travelers. Nevertheless, the presence of nearby fast-food eateries and grocery outlets provides suitable alternatives.
Rooms at Ramada Cambridge are generally considered spacious and budget-friendly with many guests finding them comfortable and clean. However, the need for renovation is apparent in several reviews with guests pointing out issues like outdated decor, inconsistent cleanliness and problems with temperature control. Despite these drawbacks, the availability of accessible rooms is a positive feature.
Cleanliness levels at the hotel are a significant concern for some guests with reports of dirty bathrooms, dust and stained furnishings indicating a need for improved hygiene standards. Yet, other guests have found their rooms clean and comfortable, suggesting that experiences may vary.
The staff at Ramada Cambridge consistently earn high praise for their friendliness and professionalism. Many guests have singled out individuals for their exceptional service, indicating that the staff play a crucial role in enhancing the overall guest experience. The booking process is often described as smooth and staff are commended for their responsiveness in addressing any issues.
Free Wi-Fi at the hotel is appreciated for its reliability and speed, although occasional connectivity issues have been reported. Most guests find the service convenient and satisfactory.
Parking at the hotel is generally well-regarded with guests benefiting from ample, free and accessible parking facilities. Despite some disruptions due to construction, the parking experience is usually smooth and convenient.
For families, the hotel offers a welcoming environment with spacious rooms and child-friendly services. Some noise disturbances and the need to request additional items like toilet rolls and pillows have been noted, but overall, families find their stay enjoyable and value for money.
The beds at Ramada Cambridge receive mixed feedback. Many guests find them comfortable and clean, but there are frequent complaints about the quality and age of the mattresses, leading to a less satisfactory sleep experience for some.
Finally, while Ramada Cambridge offers good value for money and a quiet environment, there are frequent comments that it falls short of four-star expectations due to areas requiring maintenance and improved service. Despite these criticisms, its excellent location and practical amenities make it a recommendable choice for many travelers. Show more
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Categories
Family Friendly Hotel
Ramada Cambridge is tagged as a family-friendly hotel. It offers a comfortable stay and easy access to Cambridge's family attractions.
Dog Friendly Hotel
This hotel is pet-friendly.
Accessible Hotel
Ramada Cambridge provides disabled access and wheelchair-accessible parking. Rooms and facilities for disabled guests are available.
4-Star Hotel
Ramada Cambridge offers essential amenities and comfortable accommodations for travelers. Its location near the A14/M11 provides easy access, making it a convenient stopover.
Cheap Hotel
Room Types
Accessible Double RoomThis room has 1 double bed and an en suite power shower. Features include free Wi-Fi and a flat-screen TV.
Family Room (2 Adults + 2 Children)This room has 1 double bed and 1 sofa bed. There is an en suite power shower, as well as free Wi-Fi and a flat-screen TV.
Family rooms can accommodate up to 2 adults and 2 children up to the age of 12.
Twin RoomThis room has 2 single beds and an en suite power shower. Features include free Wi-Fi and a flat-screen TV.
Double RoomFeatures include free Wi-Fi and a flat-screen TV.
Guest Reviews
6.7
Rated
Location
The location of Ramada Cambridge has garnered significant appreciation from guests, making it an appealing choice for various reasons. Strategically placed near major motorways like the A1(M), A14 and M11, it offers excellent connectivity and easy access for travelers, especially those with business in Cambridge or the surrounding areas. Guests frequently highlighted its proximity to a range of amenities, including food outlets, shopping options and service stations, which enhance the convenience factor.
Notably, the hotel's location makes it an ideal stopover for those on lengthy journeys with many visitors finding it convenient for breaking up trips or as a base for exploring nearby attractions like the Duxford Air Show and National Trust properties. The proximity to Cambridge city center also means guests can blend business with leisure, enjoying both the accessibility to the city’s attractions and the serene environment away from city noise.
Travelers consistently praised the ample parking available and the surprising tranquility despite its busy surroundings. Moreover, its practical setting within a service area provides a range of dining and shopping options, catering well to those looking for quick, easy meals or necessary travel supplies.
In summary, Ramada Cambridge’s location is described as highly accessible, convenient and practical for a wide array of needs, whether for work, leisure or as a transit stop. This blend of accessibility, local amenities and tranquility makes it a highly recommended choice for travelers.
Breakfast
The breakfast experience at Ramada Cambridge generally receives favorable remarks from guests. Many found it to be fantastic, lovely and delicious with plenty of variety and good choices available. The buffet style breakfast, often described as well-cooked and presented, includes an unlimited selection of hot dishes that has impressed several visitors. Some highlighted the breakfast as being excellent and a great value for money and there were positive notes about the polite and friendly staff.
However, not all reviews were entirely positive. Some guests mentioned that the breakfast was overpriced, lacking in variety or not up to the expected standard. A few had issues with specific items being overcooked, cold or dried out. There were also comments about a lack of non-dairy milk options and other dietary accommodations.
Despite some criticisms, the consensus leans more positive, making the breakfast experience at Ramada Cambridge a generally enjoyable addition to a stay there. For the cautious traveler, it might be worth noting some of the reported inconsistencies and ensuring dietary preferences are communicated in advance.
Dinner
The dining experience at Ramada Cambridge receives mixed feedback from guests with both positive and negative remarks. Many guests appreciated the convenience of having food available on-site and enjoyed meals like pizza and other varied options that were well-cooked, tasty and reasonably priced. The breakfast and dinner deals were highlighted as good value for money and the availability of room service added an extra layer of comfort for some visitors.
However, several guests faced challenges such as long waiting times, limited menu options and inconsistent food quality with reports of overcooked dishes and disappointing culinary experiences. The restaurant's operational hours were also a point of contention, as it often closed early, leaving late-arriving guests to seek alternatives at neighboring fast food outlets and motorway services. Additionally, the restaurant's occasional closure due to staffing issues further inconvenienced guests.
For those seeking dining options, the proximity to a shopping center with a grocery store and various fast-food outlets was noted as a plus. Overall, while the in-house dining had its moments, the inconsistency and limited availability made nearby eateries a viable alternative for many travelers.
Rooms
Ramada Cambridge presents a mixed bag of experiences for its guests, reflecting a varied range of attributes in its rooms. The primary takeaways highlight the spaciousness and comfort of the rooms, complemented by advantageous pricing for budget-conscious travelers. Several guests noted the rooms as "big," "spacious," and "comfortable," with basic amenities being well-suited for short stays. Rooms also typically offered satisfactory cleanliness with several reviews mentioning "clean and tidy" spaces and facilities. The availability of accessible rooms for guests with disabilities was another positive aspect highlighted.
However, the hotel struggles with maintaining consistently high standards. A recurring theme in reviews points to the rooms being "old" and "tired," indicating a dire need for renovation and updates. Several guests reported issues with room cleanliness, specifically noting dust, cobwebs and worn-out carpets. The overall decor was described as "dated," with furniture and fittings requiring significant refurbishment.
Heating was a frequent concern, as many travelers found their rooms either too cold or unbearably hot with unreliable temperature control systems. Noise was another issue, particularly for rooms facing the car park, contributing to an occasionally disturbed stay. Additionally, problems such as non-functional lights, flimsy mattresses and worn-out linens were repeatedly mentioned.
In conclusion, while the Ramada Cambridge can offer a comfortable and spacious room with essential amenities at an affordable price, potential guests should be prepared for variable standards in cleanliness and maintenance. The hotel's aging infrastructure and sporadic issues with room preparation detract from an otherwise serviceable stay.
Beds
The beds at Ramada Cambridge have received mixed reviews from guests. On the positive side, many guests found the beds to be comfortable and exceptionally comfy with some describing their sleep experience as great. Cleanliness was noted with beds being referred to as clean and fresh and the quality of the mattresses was highlighted by a few reviewers. The presence of big, king-size beds added to the comfort for some.
However, the reviews also point out several issues. Complaints about uncomfortable beds were frequent with descriptions of beds being too soft, saggy or lumpy. Numerous guests mentioned that the mattresses were old and in need of replacement. The springs in some mattresses were a problem, often being felt and causing discomfort. The beds were sometimes described as too hard or too firm, making for an uncomfortable night's sleep. Moreover, some found the beds to be squeaky and noisy, affecting the overall sleep quality.
The size of the beds was another concern with some reviewers finding them small and low in height. The bedding and pillows also drew criticisms with reports of thin, lumpy or inadequate pillows and duvets, contributing to a less than satisfactory sleep experience.
Overall, while a good number of guests appreciated the comfort and cleanliness of the beds at Ramada Cambridge, many others found them lacking in terms of quality and comfort, suggesting that improvements are needed to enhance the sleeping experience.
Cleanliness
Reviews of Ramada Cambridge reveal a mix of opinions regarding the cleanliness of the hotel. Many guests mentioned positive aspects such as clean and comfortable rooms, a good size and friendly staff members who did their best to address issues like providing radiators for cold rooms. Guests appreciated clean towels, tidy rooms and a pleasant dining experience with a correct price.
However, a significant number of reviews highlight numerous cleanliness concerns. Common issues included dirty bathrooms, mouldy showers and surfaces not being wiped properly. Guests frequently reported finding dust, cobwebs and unclean floors with some rooms exhibiting stale smells and stained furnishings. Specific problems such as dirty mattresses, filthy carpets and uncleaned toilets were also noted.
Despite efforts by some staff to rectify these issues, many guests expressed dissatisfaction with the level of cleanliness, describing their rooms as dusty, musty and not cleaned daily. Dated and tired décor, dirty communal areas and poorly maintained facilities contributed to an overall impression that the hotel requires serious attention to hygiene and upkeep to meet guest expectations.
Staff
The staff at Ramada Cambridge consistently receive high praise for their friendliness and helpfulness. Reviews often highlight how polite, professional and welcoming the team is, contributing to a pleasant stay for guests. Many guests noted that the reception staff, in particular, were efficient, accommodating and regularly went above and beyond to assist with any needs. Individuals such as Jamie, Richard and Sara were mentioned for their exceptional service. The booking process is described as quick and easy with staff members displaying excellent customer service throughout.
Guests appreciated the effort put in by the staff to address concerns promptly and effectively, such as arranging for a radiator or accommodating room changes. Despite a few isolated incidents of unresponsiveness and poor attentiveness, the overall sentiment is overwhelmingly positive. The front desk staff, night team and even the housekeeping staff were commended for being courteous and engaging, contributing to a welcoming atmosphere at the hotel.
In summary, the general consensus is that the staff at Ramada Cambridge excel in providing a friendly and helpful environment, enhancing the overall experience for their guests.
Wi-Fi
Ramada Cambridge provides free Wi-Fi, which is generally appreciated by guests for its good quality. Many guests found the Wi-Fi to be fast, reliable and with a strong signal, enabling easy communication and work. Positive remarks highlight the excellent and reasonably fast Wi-Fi, making online activities hassle-free.
However, there are occasional reports of connectivity issues with some guests experiencing problems upon check-in or finding the Wi-Fi reception poor. Despite these sporadic issues, most reviews reflect satisfaction with the Wi-Fi service provided, emphasizing the convenience of free internet access during their stay.
Parking
Ramada Cambridge offers a range of parking options that guests have found largely satisfactory. The parking facilities are both ample and free, providing an easy and convenient experience for most visitors. The large, free parking area right next door ensures there are plenty of spaces available, making it accessible for cars, motorcycles and even larger vehicles like HGVs. Additionally, the parking is conveniently located close to the hotel and other amenities, such as a nearby 24-hour McDonald's, enhancing the overall convenience for guests.
Although there were some disruptions due to ongoing construction, the overall parking situation typically functions adequately. Free on-site parking is a significant perk with ample and accessible spaces. Some guests noted available secure motorcycle parking and designated disabled bays right in front of the hotel. However, on particularly busy days, parking spaces can become tight and occasionally, parking might be chaotic.
In summary, despite occasional minor inconveniences, parking at Ramada Cambridge is generally a smooth experience with plenty of free, accessible options right on site.
Family
Ramada Cambridge offers a family-friendly environment, particularly suited for those traveling with children. The location is ideal for meeting up with relatives, being conveniently close to major roads and family residences. The hotel provides a range of family rooms and amenities, including cots for babies, making it a practical choice for family vacations.
Guests appreciated the spacious and comfortable family rooms, noting that the size accommodated their needs well. Families were pleased with the child-friendly services and the welcoming staff, which contributed to an enjoyable stay. Kids seemed happy with the stay and the atmosphere was considered safe for children.
However, there were a few drawbacks. Some families experienced noise disturbances from other guests and there were instances where additional items, like toilet rolls and pillows, had to be requested. Despite these minor issues, the overall experience for families at Ramada Cambridge was positive with many highlighting the value for money and the ease of connecting with loved ones.
4 Star
Ramada Cambridge has received mixed reviews with frequent comments challenging its four-star status. Many guests expressed disappointment, stating that the hotel did not meet their expectations for a four-star establishment. Some felt the service and cleanliness were below standard, while others noted the overall appearance was tired and in need of upkeep.
Despite these criticisms, certain reviews did highlight positive aspects. The hotel was praised for offering good value for money and a quiet environment, even though it is situated in a service station. Additionally, some guests commended its excellent location and felt it was a great hotel, making it a recommendable choice.
However, the general consensus suggests that Ramada Cambridge falls short of its advertised four-star rating with multiple guests comparing it to a budget hotel rather than a high-end accommodation. This disparity between expectation and reality seems to be a recurring theme among visitors.
Business
'Ramada Cambridge' is often praised for its suitability for business travelers, as indicated by the numerous positive reviews highlighting its convenience for work-related stays. It's located near the Buckingway Business Park, making it an ideal spot for business meetings and conferences. Guests have noted that the rooms are well-suited for business travel with comfortable and functional workspaces. The hotel boasts a variety of business tools and facilities, including meeting rooms, a business center and conference rooms.
The 24-hour reception ensures that business travelers operating on tight schedules can be accommodated at any time. The hotel's offering of good business rates is frequently mentioned, along with its good value for money. The presence of a service station with food and toiletries adds an extra layer of convenience for those on the go.
The professionalism and empathy of the staff have been acknowledged, specifically in handling complaints, which adds to the overall positive service experience. For those needing connectivity, the WiFi is noted to be reliable, facilitating business operations smoothly. The hotel's location and facilities make it an ideal venue for business stays, suitable for both extended stays and day bookings.
While one review did mention a less flattering experience, the majority consensus reflects that 'Ramada Cambridge' is a convenient and functional choice for business travelers.
Accessible
Ramada Cambridge offers several features catering to guests with disabilities, making it a convenient choice for travelers with special accessibility needs. The hotel includes accessible rooms equipped with disabled-friendly bathrooms, walk-in showers and spaces designed specifically for ease of navigation. Many guests found the hotel layout easy to access with special mention of the ground floor rooms being particularly suitable for those with restricted mobility. Disabled car spaces and ramps add to the accessibility and the presence of hydraulic accessibility across the hotel further supports guests with disabilities.
The establishment ensures that check-in and check-out processes are smooth, enhancing the overall convenience. Rooms are not only spacious but also come with facilities like air conditioning to ensure comfort. The hotel's accessible location is advantageous for additional activities such as food shopping.
However, there are areas needing improvement. Some guests reported issues like broken fixtures, non-functional heating and inadequate communication regarding accessibility. Additionally, the absence of elevators and occasional noisy environments were noted as potential inconveniences. Despite these drawbacks, the hotel's commitment to providing accessible accommodations remains evident, making it a viable option for travelers with disabilities.
Dog Friendly
Ramada Cambridge stands out for its dog-friendly approach, making it a popular choice for travelers with pets. Dogs are welcomed by all staff members and are allowed to stay in a variety of rooms, ensuring that pet owners have a range of options. Pet-friendly rooms are well-maintained with clean ground floor rooms available upon request. Guests appreciate the additional safety and acceptance their dogs receive, contributing to a relaxed stay for both pets and their owners.
However, an extra fee of £20 is required for dogs, which some guests feel impacts the overall price-performance ratio. Despite this, the welcoming atmosphere and specific dog facilities—such as designated walking areas—are noted as positive features. While the presence of dogs doesn't appeal to everyone, especially those with allergies, the hotel does its best to cater to pet owners and their furry companions. Overall, Ramada Cambridge provides a comfortable and accommodating environment for travelers with dogs, ensuring their pets are treated well and feel safe throughout their stay.
No, Ramada Cambridge doesn't have any pool.
No, a spa isn't available at Ramada Cambridge.
Yes, Ramada Cambridge welcomes dogs.
No, parking facilities aren't available at Ramada Cambridge.