Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Hermitage Motel - Campbelltown is renowned for its convenient and accessible location, nestled in a quiet area near the Campbelltown Sports Stadium, the train station and the Hume Highway. Guests appreciate its proximity to shops, cafes, restaurants and local facilities like the Western Suburbs League Club, all while enjoying peaceful nights despite its closeness to a main road. The area is central and practical, making it ideal for various purposes, from family events to hospital visits. Guests highlight the clean and comfortable rooms, friendly staff and the addition of an on-site restaurant and bar, which enhance the overall stay.
The dining experience at the motel is mixed concerning breakfast but overwhelmingly positive for dinner. While breakfast options are limited and sometimes unavailable, the available food is well-regarded, even if served in cardboard boxes. Dinner, on the other hand, is a standout feature with superb culinary offerings and excellent service. The in-house restaurant garners rave reviews for its fabulous menu and friendly staff, although its limited operating days can lead to disappointment among guests not forewarned about closures.
Rooms at The Hermitage Motel are consistently praised for their spaciousness and cleanliness. Guests appreciate the large, comfortable accommodations and generous bathroom sizes with some rooms featuring spa amenities. The welcoming and quiet ambiance, coupled with good value, contributes to the overall satisfaction. While some areas show dated decor and occasional maintenance issues, the cleanliness and comfort of the rooms remain key positives.
Cleanliness is a strong point, especially within the rooms. Guests describe the spaces as very clean, tidy and well-organized with spotless bathrooms and kitchen areas. The staff's friendly and prompt cleaning service further enhances this positive aspect, despite minor issues like stained carpets in shared areas.
Staff members receive consistent praise for their exceptional service. Described as friendly, welcoming and helpful, the staff leave a lasting positive impression. Their professionalism and willingness to assist are frequently noted with many guests specifically highlighting individuals who went above and beyond to ensure a pleasant stay.
WiFi experiences are mixed with many guests enjoying strong and reliable connections while others encounter weak signals and intermittent connectivity. Although some find the WiFi data allowance insufficient, the overall service is generally appreciated when it works well.
The gym is well-equipped and maintained, providing a valued amenity for guests looking to maintain their fitness routine. Despite some noise concerns and occasional closures, the gym's quality and availability are appreciated.
The pool area is highly regarded for its cleanliness and maintenance. Guests, particularly families, enjoy the pool, even though it is not heated. The well-kept garden surrounding the pool area adds to the pleasant ambiance, making it a favorite spot for relaxation.
Parking facilities are generally well-received with ample, convenient and easy off-street parking close to rooms. While some guests face limited spaces and tricky parking situations, most find the availability and proximity of parking spaces sufficient and convenient.
The comfort of the beds receives mixed reviews with many guests finding them very comfortable and contributing to a restful stay. However, some find the beds hard and uncomfortable with issues like thin blankets and poor quality bedding occasionally mentioned.
Overall, The Hermitage Motel - Campbelltown is recognized for its four-star rating, offering a comfortable and well-managed environment with spacious, clean rooms, a great location, polite staff and excellent value for money. Despite some areas for improvement, it remains a highly rated and pleasant option for visitors to Campbelltown. Show more
Read review summaries for all categories
Categories
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Accessible Motel
Motel with Gym
4-Star Motel
Motel with Outdoor Pool
Room Types
SuiteFeatures a private balcony or courtyard, air conditioning and a TV with 10 cable channels.
Suite with Spa BathFeatures a large bathroom with spa bath, private balcony or courtyard, leather lounge chairs and large-screen cable TV.
Please note there is no capacity for additional guests.
One-Bedroom ApartmentFeatures a fully equipped kitchen, private balcony or courtyard, and private bathroom with bath and shower.
Family SuiteGuests will have a special experience as the family room features a pool with a view. The spacious family room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 4 beds.
Studio ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in a quiet area, The Hermitage Motel - Campbelltown offers a location that many guests found convenient and accessible. The motel is in close proximity to the train station, making it a practical choice for those attending events like concerts or games at the Campbelltown Sports Stadium. Its positioning near the Hume Highway ensures it is easily accessible for travelers on the go.
Guests appreciated being close to a variety of amenities, including shops, cafes, restaurants and fast-food joints, which makes it a handy spot for grabbing a quick bite or going for a leisurely meal. The convenience of the location also extends to the Western Suburbs League Club and other local facilities.
Although it is situated near a main road, visitors were pleasantly surprised by how quiet the nights were, allowing for a peaceful night's sleep. The area may appear industrial to some, but it proved to be central and practical for various purposes, whether attending family events, proximity to the hospital or simply being near to the places they needed to be.
Despite the occasional perception of the location being "kind of suss," most guests had a pleasant experience with the clean and comfortable rooms, friendly staff and the overall convenience. The on-site restaurant and bar were notable additions that enhanced the overall stay. The Hermitage Motel ensures ample parking and ease of access, solidifying its spot as a well-located and comfortable choice for visitors to Campbelltown.
Breakfast
The breakfast experience at The Hermitage Motel - Campbelltown receives mixed feedback. On the positive side, guests who had breakfast found it to be good and delicious, even though it was served in a cardboard box. However, several guests noted the unavailability of breakfast options and the absence of breakfast services on-site. Some guests opted to prepare their own breakfast in their rooms due to limited options. Additionally, amenities such as plates for serving takeaway meals were lacking, even though bowls were provided. Overall, while the quality of the limited breakfast available is appreciated, the motel could benefit from expanding its breakfast offerings.
Dinner
The Hermitage Motel - Campbelltown boasts an exceptional in-house restaurant that has garnered rave reviews for its superb and incredible food. Guests frequently highlight the wonderful and friendly service provided by the restaurant staff. Many describe their dining experiences as fabulous and exceptionally good with the quality of the meals leaving a lasting impression.
The restaurant, which also serves as a bar, has a varied menu praised for its amazing culinary offerings. Those who dined there found it to be an unexpected delight and the opportunity to enjoy dinner in such a setting was often a highlight of their stay. Additionally, the convenience of room service is appreciated, especially when the kitchen is willing to accommodate late orders.
However, it's worth noting that the restaurant has limited operating days, typically open only from Wednesdays, which has led to some disappointment among guests who were not informed in advance about its closure. Facilities such as a pool, gym and sauna are mentioned, adding to the convenience and enjoyment of guests' stays, although some areas could benefit from a refresh.
Overall, despite occasional closures, the restaurant at The Hermitage Motel stands out for its remarkable food and excellent service, making it a notable feature of the guests' experience.
Rooms
The Hermitage Motel in Campbelltown is consistently praised for its spacious and clean rooms. Guests frequently mention the large, comfortable accommodations, which are ideal for both families and individuals. The bathrooms are notably generous in size with some rooms even featuring spa amenities. The cleanliness of the rooms is a standout characteristic, fostering a welcoming and comfortable atmosphere for visitors. The layout and quiet ambiance further enhance the overall stay, meeting expectations and providing good value. While a handful of reviews mention minor issues such as outdated decor, stuffiness in the hallways or occasional maintenance concerns, the predominant sentiment highlights the ample room size, cleanliness and comfort as key positives. Overall, The Hermitage Motel offers well-maintained, spacious rooms that contribute to a pleasant guest experience.
Beds
The Hermitage Motel in Campbelltown receives a mix of reviews regarding the comfort of their beds. Numerous guests have positively highlighted the beds’ comfort with many describing them as comfy, very comfy and extremely comfortable. The term comfortable frequently appears in connection with the motel's beds, often contributing to the overall positive impression of the stay. The pillows also receive favorable mentions for their comfort.
However, not all feedback is positive. Some guests find the beds hard and uncomfortable with specific mentions of thin blankets and a mattress that dips at the headboard end. Other concerns include stained bed linen, poor quality bedding and a need for airing out the spare blanket, pointing towards room for improvement in the housekeeping department.
Despite these criticisms, the recurring mention of comfortable and clean beds suggests that many guests still find The Hermitage Motel a restful place to stay.
Cleanliness
The Hermitage Motel - Campbelltown generally receives positive reviews for its cleanliness, particularly within the rooms themselves. Guests frequently note that the rooms are very clean, tidy and comfortable, often describing them as spacious and well-organized. Many appreciate the cleanliness of the bathrooms and kitchen areas as well. Despite the positive feedback, several reviewers did mention that the property has dated decor and could benefit from updates, particularly highlighting issues such as stained carpets and occasional mold in the shared areas. However, even with these concerns, the overall impression is that the rooms are maintained to a high standard of cleanliness, making it a comfortable stay. Friendly and prompt cleaning services also add to the positive experience, ensuring that the rooms and interiors remain spotless for guests.
Staff
The Hermitage Motel - Campbelltown has consistently received positive feedback for its exceptional staff. Guests commonly highlight the friendly, welcoming and helpful nature of the front desk, receptionists and general hotel staff. Many reviewers note the prompt and professional service provided with several specifically praising individuals who went out of their way to assist, such as Georgia at reception. The staff's ability to offer knowledgeable advice and support impresses visitors, who often describe interactions as pleasant and accommodating. While there are occasional mentions of less satisfactory experiences, the overwhelming majority of reviews commend the staff's amiability and dedication to excellent customer service. This positive interaction significantly contributes to the overall pleasant stay at the motel.
Wi-Fi
The WiFi experience at The Hermitage Motel - Campbelltown presents a mixed bag. On the positive side, guests have found the WiFi to be fairly strong and reliable throughout the day with some enjoying superb internet speeds surpassing 12 Mbps. The free WiFi is often praised with several guests noting a very good connection.
However, the reviews also highlight areas needing improvement. Some guests encountered poor connectivity, weak signals and intermittent connection issues. The WiFi data allowance was described as insufficient by a few and some guests faced disappointments due to the WiFi not working at all. Overall, while many have had a good experience with the WiFi, consistency appears to be a challenge.
Gym
The Hermitage Motel - Campbelltown features a clean and well-equipped gym that guests have appreciated for its maintenance and quality facilities. The fitness area is generally considered good with necessary exercise equipment available. Although some reviews mention that the gym can be noisy, especially early in the morning, overall impressions highlight it as an excellent amenity. There are some concerns about its operating hours and occasional closures that may inconvenience some guests. Nonetheless, the gym remains a notable aspect of the hotel, providing a valuable option for those looking to maintain their fitness routine while traveling.
Pool
The pool at The Hermitage Motel - Campbelltown has been highly praised for several positive attributes. Guests have commented on the nice, tidy and well-maintained pool area, which is conveniently located centrally within the hotel grounds. Visitors appreciate the cleanliness, noting that the pool is cleaned daily, contributing to its well-kept appearance. Although the pool is often described as small, it is generally considered to be decent-sized and suitable for relaxation. The surrounding garden area further enhances the ambiance, providing a pleasant backdrop. While the pool is not heated, it remains a favorite among families with kids particularly enjoying its size and cleanliness. Some have mentioned that the photos of the pool area can be a bit misleading, but overall, the pool is viewed as a valuable amenity of the hotel.
Parking
The Hermitage Motel in Campbelltown receives mixed feedback regarding its parking facilities. However, the majority of reviews highlight positive aspects such as ample, convenient and easy off-street parking with plenty of room and good availability. Guests appreciate the proximity of the parking to their rooms, noting that it is adjacent or very close, allowing for easy access. While some reviews mention limited and tricky parking with occasional instances of on-street parking, most guests find the spaces sufficient and convenient for their needs. Overall, parking at the Hermitage Motel generally meets the expectations of its visitors.
4 Star
The Hermitage Motel in Campbelltown is recognized for its four-star rating with many guests finding it comfortable and well-managed. Visitors often praise its spacious and clean rooms, which are complemented by comfortable beds. The motel's location is deemed excellent, adding to its appeal as a great value for money option. The older-style motel is well-maintained and in excellent condition, providing a lovely and spotless environment for guests. Polite staff further enhance the positive experience of staying at the property. While there's a consensus on its overall high standards, some reviews suggest that there could be minor improvements, such as upgrading the mattresses.
Outdoor Pool
The Hermitage Motel - Campbelltown boasts a well-regarded outdoor pool that guests frequently praise. The pool is described as clean, inviting and great for both adults and children with kids particularly enjoying it. Its heated feature adds to the overall appeal, making it a welcoming spot regardless of the weather. The pool area receives commendations for being a pleasant space, contributing positively to the overall experience at this very nice hotel. Although not every guest used the pool, it consistently left a positive impression on those who did.
Yes, The Hermitage Motel - Campbelltown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Hermitage Motel - Campbelltown.
No, The Hermitage Motel - Campbelltown doesn't allow dogs.
Yes, parking facilities are available at The Hermitage Motel - Campbelltown.
Yes, The Hermitage Motel - Campbelltown has a gym.