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Summary of reviewsIntercity Campina Grande Citymix receives substantial praise for various aspects of its service, positioning it as a generally favorable choice for travelers. Notably, the hotel’s central location near Parque do Povo is a significant advantage, providing easy access to attractions and ample parking facilities. Guests appreciate the modern, spacious rooms known for their comfort and cleanliness, contributing to a restful stay with features like comfortable beds and well-maintained amenities. The facility's cleanliness standards are lauded, although occasional inconsistencies in room preparation and housekeeping are mentioned.
The staff at Intercity Campina Grande Citymix is frequently commended for friendliness and professionalism, enhancing the overall guest experience. However, some guests have reported inconsistencies in service quality, suggesting room for improvement in staff communication and response times.
Breakfast at the hotel is often praised for its variety and regional specialties, such as freshly made tapioca. Despite this, there are occasional criticisms regarding limited options and slow replenishment, indicating a need for better management. Dinner options at the hotel fall short with limited menus and inconsistent operational hours causing inconvenience for guests.
The hotel's amenities like free Wi-Fi and the gym receive mixed reviews. While Wi-Fi service sometimes meets expectations, it can be unreliable, particularly during peak times. Similarly, the gym is appreciated for its 24-hour availability and modern equipment, but issues like broken equipment and lack of maintenance are noted.
Parking facilities are a well-regarded feature, praised for being spacious, clean and conveniently available at no additional cost. The overall comfort of the beds is another major highlight with guests frequently mentioning the quality and comfort of the mattresses and pillows.
Despite some criticisms, particularly about dining options and service inconsistencies, the positive aspects of Intercity Campina Grande Citymix, such as its location, room comfort and helpful staff, create a largely favorable impression. This makes it a recommended option for both leisure and business travelers, particularly those seeking a comfortable, centrally-located hotel in Campina Grande. Show more
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Hotel with Parking
This hotel features free private parking and a spacious car park. This provides excellent convenience and ample space for guest vehicles.
4-Star Hotel
This hotel offers comfortable rooms with air conditioning, private bathrooms, and work desks. It features a fitness center, free parking, and room service. The hotel also provides free WiFi and has a restaurant and bar.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Room Types
Standard Double - 1 King BedThe double room offers air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Twin - 2 Single BedsThe twin room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. This twin room features a wardrobe and a flat-screen TV. The unit offers 2 beds.
Luxury Double - 1 King BedThe double room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. This double room features a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Luxury Twin - 2 Single BedsThe twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This twin room has a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Premium Double - 1 King BedThe spacious double room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 1 bed.
Luxury Quadruple - 4 Single BedsThe quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This quadruple room has a wardrobe, a safe deposit box and a flat-screen TV. The unit has 4 beds.
Double Suite - 1 Super King BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and slippers. The suite provides a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Standard PwD Disability Access - 1 Queen BedThe double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower. This double room provides a wardrobe and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Intercity Campina Grande Citymix enjoys praise from guests primarily for its excellent location. Conveniently situated just a short walk from Parque do Povo, the hotel is ideal for those attending the São João festivities and other central attractions. The central location is frequently mentioned as a significant advantage, allowing guests easy access to popular landmarks and events in Campina Grande. Facilities such as spacious parking and modern accommodations further enhance the experience, making it a favorable choice for both leisure and business travelers. Although some guests noted the need for a car for more extensive exploration and a few pointed out the area can feel deserted at night, the overall sentiment highlights the hotel's strategic positioning and comfortable amenities, contributing to a pleasant stay.
Breakfast
The breakfast at Intercity Campina Grande Citymix receives a mix of praise and criticism from guests. Many guests commend the hotel for its excellent, abundant and varied breakfast. Descriptions such as diverse, well-served, satisfying and complete were commonly used to highlight the positive aspects. The presence of regional foods and freshly made tapioca were particular favorites, alongside the tasty and fantastic coffee.
However, several guests noted room for improvement, citing limited options, slow replenishment and occasional quality issues, such as fruits and bread not being fresh. The breakfast service was sometimes described as chaotic and poorly planned with basic items like eggs, coffee and yogurt missing on certain days. Although the breakfast generally has good variety and is considered good or very good by many, the overall sentiment is that with better management and increased variety, the breakfast experience could be significantly improved.
Dinner
The dining experience at 'Intercity Campina Grande Citymix' presents a mix of feedback, skewing more towards limitations and areas for improvement. Guests frequently noted that the dinner options at the hotel restaurant are not very varied, offering a limited menu with few choices available. There is a clear call for more diverse options, particularly for those seeking salad and soup. Additionally, some reviewers were dissatisfied with the restaurant's operational hours; there were multiple instances where the restaurant was not open at night, leaving guests to venture out to find dinner elsewhere. This lack of availability was especially frustrating on occasions when guests received conflicting information about the restaurant's hours.
Service quality at the restaurant also attracted criticism with reports of unavailability and poor service at times. Some guests mentioned the inconvenience of having to procure food and beverages through external means or apps, as there were no products available for internal consumption. Despite these critiques, there were positive remarks about the attentiveness of the restaurant staff when the restaurant was operational.
In summary, dining at the 'Intercity Campina Grande Citymix' has areas that could benefit from expansion and improved consistency in both menu offerings and operational hours to enhance the overall guest experience.
Rooms
The rooms at Intercity Campina Grande Citymix are generally well-regarded for their spaciousness, modernity and cleanliness. Many guests appreciated the new and well-organized facilities, highlighting the comfortable beds, great showers and quiet ambiance conducive to restful sleep. Positive feedback often emphasizes the excellent room size with ample space to relax and store belongings. The city view from some of the rooms is an added delight and the rooms’ modern decor and beautiful furnishings are frequently noted.
On the other hand, several reviews point to some inconsistencies in room preparation and cleanliness. Some rooms weren't ready upon check-in, while others had issues like a lack of basic utensils, musty or cigarette smells or insufficient cleaning. A few guests found their rooms to be missing essential features like sinks, wardrobes or appropriate safety fixtures in bathrooms, especially in rooms designed for people with physical disabilities. Additionally, there were instances of unanticipated staff entries into occupied rooms. Room acoustics and minimal room service meals were also areas where some guests felt improvements were necessary.
Despite these drawbacks, the overwhelmingly positive comments about comfort, new furnishings and overall room quality suggest that many guests had a pleasant stay, enjoying the hotel's contemporary amenities and thoughtful room designs.
Beds
Intercity Campina Grande Citymix is praised for the comfort and quality of its beds. Multiple guests describe the beds as comfortable, highlighting features such as the soft king bed, high-quality mattresses and ample size. The king and queen-sized beds are frequently mentioned, along with the fact that they are spacious and equipped with several pillows, though a few guests noted difficulties obtaining extra pillows. The conditions of the beds are typically well-maintained, seen as tidy and in great condition, though there were a couple of instances where the bed was found disheveled.
The overall comfort level is often paired with the room's quiet environment, aided by noise-blocking windows. The duvets also receive positive remarks, characterized as very comfortable. The general consensus points towards a relaxing and satisfying experience when it comes to bed and room comfort, making it a recommended choice for travelers seeking restful sleep.
Cleanliness
The reviews of 'Intercity Campina Grande Citymix' highlight the hotel's impressive dedication to cleanliness, though some inconsistencies were noted. Guests frequently mentioned the hotel's new and clean facilities with rooms being described as very clean organized and comfortable. Many highlighted the impeccable cleanliness and good hygiene of the accommodations, contributing to a very comfortable stay. The environment is applauded for being clean and quiet with well-maintained settings and excellent cleaning standards mentioned multiple times.
However, a few reviews pointed out some areas for improvement. There were instances of unclean mirrors, dust under the bed and occasional issues with housekeeping not maintaining the expected standards. Some guests experienced problems such as missed room cleanings and inconsistent towel changes.
Despite these minor setbacks, the overwhelming majority of reviewers emphasized the cleanliness and comfort of their rooms, making it clear that the hotel's overall hygiene and cleanliness standards are quite high, ensuring a generally pleasant stay for its guests.
Staff
Intercity Campina Grande Citymix boasts a team that receives high praise for its friendliness and attentiveness. The customer service is frequently highlighted as fantastic with many guests noting that the staff, including those at the front desk and breakfast area, are courteous, polite, highly professional and kind. Exceptional service, particularly from helpful and welcoming employees, creates a positive experience for many visitors. The housekeeping staff is also commended for their punctuality and politeness.
However, there are notable inconsistencies in the level of service provided. While a significant portion of the staff is described as cooperative and well-trained, other guests have faced issues such as rude and unhelpful employees, as well as organizational challenges that suggest a lack of communication within the team. Some guests reported feeling that staff handled requests poorly and there were specific criticisms about the reception team’s approach and response times.
Overall, despite some negative experiences, the general impression of Intercity Campina Grande Citymix’s staff leans positively, thanks to the many employees who go above and beyond to ensure a pleasant stay for their guests.
Wi-Fi
Guests at Intercity Campina Grande Citymix have shared mixed experiences regarding the quality of the Wi-Fi at the hotel. Some reviews highlight the Wi-Fi working very well, providing a satisfactory experience for those needing internet access. However, numerous guests reported issues such as unstable connections, weak signals and difficulties with streaming channels. There were mentions of the Wi-Fi not meeting expectations and being unreliable, especially when the hotel was crowded. Despite these challenges, the feedback includes occasions where the Wi-Fi functioned successfully, suggesting that the experience may vary.
Gym
Intercity Campina Grande Citymix offers a gym that garners mixed feedback from its guests. While many appreciated the great structure and the fact that it is well-stocked, some felt it fell short in a few areas. Visitors enjoyed the new equipment and highlighted the convenience of a 24-hour gym. However, there were mentions of broken or non-functional equipment and suggestions for improvements such as adding a water cooler and investing in more varied bars and weights. Cleanliness was another area of concern with some reviews pointing out the need for better maintenance and availability of cleaning materials. Despite these issues, guests found the staff friendly and accommodating, adding a positive note to their gym experience.
Parking
Guests at Intercity Campina Grande Citymix have consistently highlighted the ample and easily accessible parking facilities at the hotel. The parking area is praised for being spacious, capable of accommodating any car size and covered, providing additional protection for vehicles. Several reviews specifically mention the free parking, noting it as a significant advantage and a draw for those seeking convenience and value.
The parking lot is also described as well-organized and clean, enhancing the overall positive experience. The hotel's location, coupled with good parking options, adds to the convenience for guests. While a few reviews mentioned minor issues such as the need for improved signage and occasional disturbances, the general consensus points to a well-maintained and practical parking setup.
Overall, the parking at Intercity Campina Grande Citymix receives high marks for its availability, cleanliness and ease of use, making it a strong feature for guests considering their stay.
4 Star
Intercity Campina Grande Citymix has garnered mixed reviews from guests with notable praise for its new and modern facilities. The hotel offers clean and functional rooms, consistently noted for their comfort and hygiene. Guests appreciate the good cost-benefit, finding the accommodations reasonable for the price.
However, despite these positives, the hotel falls short in a few critical areas for a four-star rating. Several reviews highlight the limited room service options and a lack of restaurant choices, which is not typical for a hotel of this caliber. Additionally, the toiletries provided are considered subpar for a four-star establishment. Customer service also appears to be an area needing improvement with guests reporting unsatisfactory assistance and unmet expectations.
Overall, while the hotel's clean facilities and comfort level meet guest standards, its shortcomings in service and amenities suggest it aligns more closely with a three-star experience.
Honeymoon
The Intercity Campina Grande Citymix has garnered positive feedback for its welcoming and attentive service, which has made guests feel exceptionally valued. Many guests have highlighted the hotel's excellence in customer service and the overall impeccable quality of service provided. Honeymooners, in particular, have noted the hotel as very accommodating with special treatments, including thoughtful touches like a red heart-shaped welcome mat.
The rooms have consistently been praised for their cleanliness and comfort, making them a pleasing retreat for couples. The hotel's delicious breakfast is another standout amenity that guests have repeatedly appreciated. Despite some stays being business-related, the hotel has been recommended for honeymoons due to its conducive layout and the availability of special activities options for couples. Additionally, services such as covered parking have been noted as helpful.
No, Intercity Campina Grande Citymix doesn't have any pool.
No, a spa isn't available at Intercity Campina Grande Citymix.
No, Intercity Campina Grande Citymix doesn't allow dogs.
Yes, parking facilities are available at Intercity Campina Grande Citymix.