Hotel Premium Campinas
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Summary of reviewsHotel Premium Campinas stands out as an exceptional choice for travelers, particularly families and business guests, thanks to its strategic location and varied amenities. Although situated 13 km from downtown Campinas, the hotel is conveniently near major highways and offers free parking, ensuring easy accessibility and a quieter, more tranquil environment. This proximity to significant roads, like the D Pedro highway, further facilitates swift travel to various regional points of interest. Despite some guests mentioning the distance from the city center and key shopping malls, the presence of nearby supermarkets and snack bars helps offset any inconvenience.
The hotel's breakfast is a major highlight, receiving consistent praise for its wide variety, freshness and meticulous preparation. Guests enjoy a substantial selection of sweet and savory dishes, breads, cakes and fruits, all complimented by excellent service. This exceptional dining experience extends to lunch and dinner as well with a diverse menu that caters to different palates and themed event meals adding a unique touch. While some reviews mention high meal prices and occasional quality issues, the overall dining feedback is overwhelmingly positive, ensuring a comprehensive and savory experience.
Spacious and comfortable rooms add to the hotel's appeal. Guests appreciate the large room sizes, cleanliness and convenient amenities such as blackout curtains, a minibar and cable TV. However, there are few concerns regarding room maintenance like poor lighting, ineffective air conditioning and outdated furniture. The noise from the pool area also poses an issue for some. Regardless, the overall room quality, combined with the well-organized setup and excellent blackout curtains, provides a comfortable stay for travelers.
Cleanliness generally earns high marks with guests appreciating the well-maintained common areas, restaurants and recreational facilities. The adherence to good COVID-19 protocols also receives positive recognition. While there are some remarks about inconsistent cleaning services and specific cleanliness issues in rooms, the hotel's standard of cleanliness largely contributes to a satisfactory stay.
The staff at Hotel Premium Campinas distinguish themselves through exceptional service, consistently receiving high praise for their attentiveness, professionalism and friendly demeanor. The hotel staff, from reception to dining, go above and beyond to ensure guests feel welcomed and cared for, significantly enhancing the guest experience.
Wi-Fi connectivity, however, shows room for improvement. While some areas of the hotel have reliable internet access, many guests experience weak and inconsistent signals in their rooms, impacting their ability to use online services efficiently.
The leisure amenities at Hotel Premium Campinas, including a well-equipped gym, a variety of clean, well-maintained pools and dedicated kids' areas, significantly enhance the guest experience. Additionally, the hotel features two well-maintained tennis courts and a variety of other recreational facilities like a soccer field and foosball table, making it a comprehensive destination for fitness and relaxation.
Parking is another strong feature with guests frequently commending the spacious, secure and free parking facilities. Although parking availability can sometimes be limited, guests generally find the parking situation conducive and well-organized.
For families, the hotel offers an array of kid-friendly activities, including a bounce house, a covered playground and a heated indoor pool, making it a top choice for family vacations. The dedicated recreation team receives special praise for their engaging activities, ensuring continuous entertainment for children.
Overall, Hotel Premium Campinas is celebrated for its favorable location, exceptional breakfast, comfortable rooms, superb staff service and diverse leisure amenities, making it a highly recommended option for travelers in the region.
Categories
The hotel's breakfast is a major highlight, receiving consistent praise for its wide variety, freshness and meticulous preparation. Guests enjoy a substantial selection of sweet and savory dishes, breads, cakes and fruits, all complimented by excellent service. This exceptional dining experience extends to lunch and dinner as well with a diverse menu that caters to different palates and themed event meals adding a unique touch. While some reviews mention high meal prices and occasional quality issues, the overall dining feedback is overwhelmingly positive, ensuring a comprehensive and savory experience.
Spacious and comfortable rooms add to the hotel's appeal. Guests appreciate the large room sizes, cleanliness and convenient amenities such as blackout curtains, a minibar and cable TV. However, there are few concerns regarding room maintenance like poor lighting, ineffective air conditioning and outdated furniture. The noise from the pool area also poses an issue for some. Regardless, the overall room quality, combined with the well-organized setup and excellent blackout curtains, provides a comfortable stay for travelers.
Cleanliness generally earns high marks with guests appreciating the well-maintained common areas, restaurants and recreational facilities. The adherence to good COVID-19 protocols also receives positive recognition. While there are some remarks about inconsistent cleaning services and specific cleanliness issues in rooms, the hotel's standard of cleanliness largely contributes to a satisfactory stay.
The staff at Hotel Premium Campinas distinguish themselves through exceptional service, consistently receiving high praise for their attentiveness, professionalism and friendly demeanor. The hotel staff, from reception to dining, go above and beyond to ensure guests feel welcomed and cared for, significantly enhancing the guest experience.
Wi-Fi connectivity, however, shows room for improvement. While some areas of the hotel have reliable internet access, many guests experience weak and inconsistent signals in their rooms, impacting their ability to use online services efficiently.
The leisure amenities at Hotel Premium Campinas, including a well-equipped gym, a variety of clean, well-maintained pools and dedicated kids' areas, significantly enhance the guest experience. Additionally, the hotel features two well-maintained tennis courts and a variety of other recreational facilities like a soccer field and foosball table, making it a comprehensive destination for fitness and relaxation.
Parking is another strong feature with guests frequently commending the spacious, secure and free parking facilities. Although parking availability can sometimes be limited, guests generally find the parking situation conducive and well-organized.
For families, the hotel offers an array of kid-friendly activities, including a bounce house, a covered playground and a heated indoor pool, making it a top choice for family vacations. The dedicated recreation team receives special praise for their engaging activities, ensuring continuous entertainment for children.
Overall, Hotel Premium Campinas is celebrated for its favorable location, exceptional breakfast, comfortable rooms, superb staff service and diverse leisure amenities, making it a highly recommended option for travelers in the region.
Family Friendly Hotel
Hotel Premium Campinas features a playground, an arcade/game room, and a kids' club. It also offers a kids' pool, making it a great option for families with children. Laundry facilities are available, adding convenience for families.
Dog Friendly Hotel
This hotel is listed as a pet-friendly option in Campinas. It provides a comfortable stay with essential amenities, making it a practical choice for pet owners.
Hotel with Swimming Pool
Hotel Premium Campinas offers both an indoor and an outdoor pool. Guests can enjoy swimming regardless of the weather, and the pool area includes sun loungers and umbrellas for relaxation.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel Premium Campinas offers accommodations near the business center and features both outdoor and indoor pools. Rooms are equipped with cable TV and a mini-bar. The provision of free Wi-Fi and parking adds to the convenience for business travelers.
Hotel with Parking
Hotel Premium Campinas has excellent reviews and also offers parking for all guests.
Accessible Hotel
This hotel features rooms and facilities for disabled guests, with wheelchair access and a lift. Specific in-room amenities include lower bathroom sinks and toilets with grab rails, ensuring a comfortable stay for guests with accessibility needs.
4-Star Hotel
This hotel features an outdoor pool, room service, a restaurant, a fitness center, and a bar. It also offers a kid-friendly buffet, outdoor tennis, pet-friendly rooms, a hot tub, and a game room.
Hotel with Outdoor Pool
This hotel offers both outdoor and indoor pools, catering to different preferences and weather conditions. It provides a good option for families with its pool facilities.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Premium Campinas has received a lot of positive feedback concerning its location, despite a few remarks about its distance from the city center. This hotel is situated approximately 13 km from downtown Campinas and is conveniently located near major highways, making it an excellent choice for travelers who appreciate easy access and swift exits.
Guests frequently compliment the hotel's strategic positioning, which caters well to business purposes and provides proximity to shopping areas and supermarkets. The convenience of free parking, good hotel access and a quiet environment add to its appeal. The hotel's placement next to significant roads like the D Pedro highway ensures that guests can navigate effortlessly to various parts of the region.
Although some guests mention feeling remote from the city center and key shopping malls, this location is still considered beneficial for those seeking tranquility away from urban congestion. Additionally, the presence of nearby markets and snack bars offsets any inconvenience posed by its distance from downtown Campinas.
The hotel grounds include appealing outdoor amenities and leisure areas, boosting its overall attractiveness. Combining a good location with quality facilities, service and a delightful breakfast makes Hotel Premium Campinas a strong contender for travelers in the region.
Hotel Premium Campinas is consistently praised for its outstanding breakfast offerings. Guests frequently describe the breakfast as exceptional, varied and delicious. They highlight the wide variety of options available, including an assortment of sweet and savory dishes, breads, cakes, fruits and yogurts. Many reviewers also commend the breakfast for being well-prepared and well-distributed, ensuring there is no shortage of items. Complimentary juices and beverages are also mentioned as a positive aspect.
Several guests note that the breakfast is not only abundant but also freshly made and fit for a king with meticulous attention to detail. Some guests even go as far as saying it is one of the best hotel breakfasts they have ever experienced. The helpful and attentive staff further enhances the breakfast experience, providing excellent service.
In addition to the breakfast, guests enjoy the overall dining experience at the hotel, appreciating the excellent quality of lunch and dinner. The leisure facilities, including clean pools, a gym and a children's playground, also receive high marks, contributing to a pleasant and well-rounded stay. Overall, the breakfast at Hotel Premium Campinas stands out as a major highlight, significantly contributing to guests' satisfaction.
Hotel Premium Campinas offers a delightful dining experience, consistently praised for its exceptional meals across breakfast, lunch and dinner. Guests frequently highlight the impressive variety and quality of the food, noting wonderful and divine dinners as well as very tasty and well-served dishes. Both the buffet and à la carte options receive high marks with many applauding the restaurant's excellent service and flavorful meals.
Themed events like the June Party provide an additional layer of charm with everything being very tasty. The restaurant prides itself on a diverse menu throughout the day, catering to various taste preferences with rich, flavorful dishes. The food is often described as exceptional with plentiful dessert choices rounding out the dining experience.
However, some guests comment on the high prices of meals, which some find expensive and there are occasional mentions of issues such as food being cold or a lack of variety over time. A few negative reviews point out specific instances of unsatisfactory food quality, including soggy and oily dishes.
Overall, despite some criticisms, the general sentiment about dining at Hotel Premium Campinas is overwhelmingly positive, making it a favorable choice for those looking for a comprehensive and tasty meal experience during their stay.
Hotel Premium Campinas offers spacious and comfortable rooms, consistently highlighted by guests for their generous size and good space. Numerous visitors have praised the rooms for being very comfortable with many noting the coziness of both the room and the beds. Cleanliness is another positive aspect, as several reviews mention the rooms being clean, fragrant and well-organized. Blackout curtains, a minibar and cable TV add to the overall convenience and the hotel's large leisure area and quiet ambiance contribute to a pleasant stay.
However, the hotel does have areas needing improvement. Several reviews noted issues with room maintenance, including poor lighting in both the room and bathroom and rooms that were not well-maintained or as clean as expected. Complaints about the air conditioning not cooling effectively and some rooms lacking adequate heating were common. Some guests were also bothered by noise, particularly from the pool area and during the daytime.
There were also mentions of outdated and old furniture, high pillows and uncomfortable beds by a few guests. Some noted specific problems like strange smells in the room, dirty curtains, old carpet and an unreliable bed. Additionally, there were reports of minor annoyances such as issues with the room key cards, poor Wi-Fi connectivity and missing room amenities like safes and wardrobes.
Despite these drawbacks, the hotel's large, comfortable rooms with good space and effective blackout curtains, combined with clean facilities, are frequently praised. The well-organized setup and excellent accommodations make it a good choice for travelers seeking comfort and space.
'Hotel Premium Campinas' garners mixed reviews when it comes to its beds. On the positive side, many guests describe the beds as very comfortable with particular praise for the quality and softness of the mattresses. Cleanliness also receives commendation, highlighting clean mattresses and comfortable rooms. Guests often note the accommodation is close to the highway, ideal for travelers in transit.
However, there are a few points of concern. Some reviewers mention beds and pillows that are hard and in need of replacement, contributing to discomfort. Reports of musty-smelling pillows and beds that were too worn out also surface. While many find the beds comfy and the rooms clean, others have encountered issues like noise from the beds and poor smells in the rooms. Thus, while experiences vary, guests seeking a reliable night's sleep might need to consider these divergent experiences before booking.
Hotel Premium Campinas receives mixed reviews concerning cleanliness from its guests. On the positive side, many reviewers find the hotel to be consistently clean and well-organized. The common areas, restaurants and recreational spaces are particularly noted for their cleanliness. Guests appreciate the good COVID-19 protocols and the availability of hand sanitizers. Additionally, hotel rooms are generally described as clean, comfortable and often very fragrant. Housekeeping services, including the changing of linens and towels, are highlighted as exemplary by several guests.
However, there are some areas where the hotel falls short. A few guests reported musty towels and smelly pillowcases and some mentioned that room cleaning service did not meet their expectations with remarks about only stretching sheets rather than changing them. Additionally, certain hallway carpets and room cleaning consistency received criticism. While overall cleanliness is praised, there is room for improvement in maintenance and thoroughness.
Despite these issues, the hotel's cleanliness standards are largely appreciated with many guests expressing satisfaction with the hotel's overall cleanliness and comfort.
Nestled in Campinas, 'Hotel Premium Campinas' stands out not just for its amenities but for its exceptional staff service, which has garnered widespread acclaim. Guests have repeatedly praised the hotel's employees, describing them as attentive, polite and competent. The reception staff has been highlighted for their kind and respectful approach, ensuring a warm and smooth check-in experience.
Particular commendations go to Manager Paulo for his attentiveness and willingness to assist clients, demonstrating strong leadership and dedication. Additionally, staff members like Gilson and Jeike have been recognized for their remarkable cordiality and diligence. Michele's service at the pool area has also been noted as kind and attentive, enhancing the guest experience.
The service extends to the hotel's restaurant, where the staff is described as extremely polite, kind and cheerful. Guests have appreciated the excellent and professional service from waiters and cooks, which significantly contributes to a pleasant dining experience.
Despite occasional mentions of staff shortages and minor hiccups, the overall sentiment towards the service standards remains highly positive. The hotel's employees have been consistently described as friendly, helpful and courteous with the entire team receiving congratulations for their outstanding performance.
In summary, 'Hotel Premium Campinas' is widely celebrated for its dedicated and exceptional staff, who play a significant role in making guest stays memorable and enjoyable. The unwavering commitment to providing excellent service makes this hotel a preferred choice for many travelers.
Hotel Premium Campinas demonstrates a mixed performance when it comes to Wi-Fi connectivity. Positively, some guests found the Wi-Fi to be good and reliable, particularly noting that it works well throughout the hotel. However, there are significant criticisms regarding the Wi-Fi in the rooms where many guests experienced inconsistent connections and weak signals. Common issues included difficulty connecting, unstable connections and slow internet speeds. Some guests reported that the Wi-Fi didn’t work at all in their rooms, affecting their ability to access online services like YouTube on their TVs. The hotel's internet service shows room for improvement, as stable and reliable Wi-Fi seems to be an important factor for visitors.
Hotel Premium Campinas boasts a variety of fitness and leisure amenities that cater to various preferences. The gym, consistently praised by guests, is well-equipped with a full range of cardio and strength equipment, including treadmills, heavier dumbbells and smooth stair machines. Despite some mentions of outdated equipment and the need for maintenance, the overall sentiment about the gym remains favorable, describing it as excellent, complete and suitable for comprehensive workouts.
Accompanying the gym is a heated indoor pool, which is mentioned frequently and positively, providing guests with a pleasant and comfortable swimming experience regardless of the weather. Additionally, the hotel's leisure areas, including a children's play area and a recreational center, receive good feedback for their facilities, contributing to a well-rounded experience for visitors. This combination of a thoroughly equipped gym and inviting pool areas ensures that guests have ample opportunities for both fitness and relaxation during their stay.
Hotel Premium Campinas boasts an impressive range of pools that cater to both adults and children with guests frequently highlighting the indoor and outdoor options. Many visitors appreciate the clean, well-maintained pools and the comfortable, reliable rooms that enhance their stay. Kids, in particular, find joy in the pools and various play areas, ensuring a family-friendly environment.
The addition of heated pools is often praised, especially as a delightful feature when the weather turns unfavorable. However, opinions on the heating vary; while some guests find the temperature very pleasant, others think the heated pool could be better warmed. Despite a few remarks about noise and crowdedness in the pool area, the overall consensus is one of satisfaction. The pool bar and additional amenities round out a pleasant and enjoyable experience.
In summary, the pool facilities at Hotel Premium Campinas are generally seen as a highlight, adding significant value to the guests' stay with their appealing structure and comfort.
Hotel Premium Campinas boasts commendable recreational facilities, particularly its two well-maintained tennis courts that guests find ideal for leisure. The hotel's extensive leisure amenities include a mix of sports and entertainment options such as a soccer field, a pool and a foosball table. Families are especially pleased with the hotel's provisions for children, which include a dedicated kids' area and a trampoline. Overall, the combination of diverse recreational areas and activities greatly enhances the guest experience.
Hotel Premium Campinas offers a largely positive parking experience for its guests. Many reviews commend the hotel for its spacious and accessible parking lot, often highlighting the convenience and security provided. With ample and enclosed parking spaces available, guests generally find it easy to park their vehicles. The added bonus of free parking is frequently mentioned, contributing to the overall satisfaction of visitors. While some reviewers indicated that parking availability could be better on certain days and noted limited spots at times, the majority find the parking facilities to be well-organized, especially in the mornings. Overall, the parking situation at Hotel Premium Campinas is considered a strong feature that enhances the guest experience.
Hotel Premium Campinas emerges as a top choice for families seeking an enjoyable and engaging vacation for their children. The leisure area is particularly praised, offering various activities and a dedicated kids' area featuring a bounce house, a covered playground and a heated indoor swimming pool. Even after check-out, guests can revel in these enriching spaces, which include multiple play areas ensuring continuous entertainment for children.
Guests commend the hotel's wonderful structure for family visits, highlighting the array of kids' activities available. The recreation team, known for its aunts and uncles such as Zaca, Cururim and Rafa, receives high marks for their engaging programs that keep children entertained and active. This personalized attention makes the stay delightful for the younger guests, who often don't want to leave the premises.
Hotel Premium Campinas caters mainly to families, creating a family-friendly environment enjoyed by numerous family groups during their visits. The facilities are well-suited for families, offering good spaces and a friendly ambiance that make it an excellent destination for family vacations, meetings and reunions. The hotel's commitment to being family-friendly and providing quality recreation options makes it a go-to spot for those traveling with children with many guests eager to return for another memorable stay.
Hotel Premium Campinas consistently impresses guests with outstanding service and meticulous attention to detail, earning it several mentions of a perfect five-star experience. The hotel's cleanliness stands out with guests noting its super clean environment deserving top ratings across all platforms.
Its status as a four-star hotel is well-acknowledged with numerous reviews highlighting its high standards for such a category. Visitors find it to be an exceptional accommodation, living up to and often exceeding expectations for a four-star establishment.
Facilities such as the pools, gym, children's playground and breakfast receive positive feedback, contributing to the hotel's appeal, especially as each renovation enhances its offerings. The check-in and check-out processes are efficient, complementing the overall positive experience.
Overall, Hotel Premium Campinas provides a great stay within its category, consistently meeting and occasionally surpassing the expectations of a four-star hotel.
Hotel Premium Campinas is well-suited for business travelers, offering a prime location for business purposes along with facilities at a reasonable price. The hotel's structure is accommodating, providing numerous amenities essential for professional engagements. Guests appreciate the varied breakfast options and convenient room arrangements.
The hotel excels in supporting business activities with optimal structures for events, meeting rooms and conference rooms, ensuring that it caters efficiently to business meetings and conventions. However, during busy times with many conferences, the atmosphere can become chaotic. Check-in processes, while generally smooth, could benefit from quicker delivery to enhance the overall experience.
Overall, Hotel Premium Campinas delivers good value and comfort, making it a reliable choice for business travelers.
Hotel Premium Campinas offers excellent accessibility for guests with disabilities. The hotel's features ensure a comfortable stay for wheelchair users, including an accessible toilet and responsive lifts. The property is also easily accessible from the highway, making arrival convenient. However, there is room for improvement in staff training for sign language. Despite this, the hotel is generally disabled friendly and provides necessary accommodations for elderly guests with limited mobility.
At Hotel Premium Campinas, guests often highlight the heated pool as a notable feature. Many find it to be a delightful addition, especially for children who enjoy splashing around. The presence of both indoor and outdoor heated swimming pools, along with a jacuzzi, is frequently mentioned and appreciated. The pool's pleasant temperature is a recurring compliment with guests noting that it makes a significant difference in their stay.
However, some reviews indicate that the pool may not always meet expectations in terms of warmth with a few guests remarking that it's not as well heated as they hoped. Despite this, the heated pool remains a popular and well-liked amenity, contributing positively to the overall experience at the hotel.
The Hotel Premium Campinas boasts commendable swimming facilities with both heated indoor and outdoor pools. Guests appreciate the cleanliness and structure of the outdoor pool, highlighting it as a nice and good feature of the hotel. The outdoor area offers a sizable space that includes well-maintained playgrounds, making it suitable for families. Although a few visitors noted that the temperature of the outdoor pool can be quite cold, the overall sentiment about the outdoor recreational amenities remains positive with the hotel's outdoor and laser area receiving particular praise.
Hotel Premium Campinas boasts an indoor pool that has garnered favorable mentions from guests. The pool's heated feature stands out as essential and pleasant, enhancing the overall experience. Visitors frequently highlight the cleanliness and excellence of the indoor pool facilities. The presence of a kids' play area inside adds to the appeal, making it an attractive choice for families. Despite minor mentions of muddy water on the floor, the indoor pool area is generally perceived positively, providing good leisure options. Overall, the hotel’s indoor pool area contributes significantly to guest satisfaction, complementing its comfortable amenities.
Hotel Premium Campinas offers an ideal setting for a romantic getaway with numerous guests finding their stays particularly romantic. Couples can enjoy a romantic dinner, adding to the ambiance of their visit. The hotel is described as a romantic place, perfect for couples seeking a special experience. The rooms themselves are noted for being very romantic, enhancing the overall atmosphere of a romantic stay. Friendly staff further contribute to the positive experience, although a few reviews suggest that service could improve for those specifically on romantic trips. Overall, the hotel provides a lovely backdrop for a romantic weekend or vacation.
Hotel Premium Campinas emerges as a commendable choice for pet owners, particularly those with dogs. While explicit details about dedicated dog-friendly amenities and services are sparse, the hotel is advertised as pet-friendly, indicating an overall welcoming environment for pets. Guests have noted that the hotel accepts pets and is good for dogs, suggesting a considerate approach to accommodating canine companions. One review even expressed a desire to return with their dog after learning about the hotel's pet-friendly policy, highlighting the positive reception towards pets. Although specific mentions of dog facilities are absent, the consistent acknowledgment of the hotel's pet-friendly nature makes it a viable option for travelers seeking to stay with their dogs.
Location Show Map
Location
Guests frequently compliment the hotel's strategic positioning, which caters well to business purposes and provides proximity to shopping areas and supermarkets. The convenience of free parking, good hotel access and a quiet environment add to its appeal. The hotel's placement next to significant roads like the D Pedro highway ensures that guests can navigate effortlessly to various parts of the region.
Although some guests mention feeling remote from the city center and key shopping malls, this location is still considered beneficial for those seeking tranquility away from urban congestion. Additionally, the presence of nearby markets and snack bars offsets any inconvenience posed by its distance from downtown Campinas.
The hotel grounds include appealing outdoor amenities and leisure areas, boosting its overall attractiveness. Combining a good location with quality facilities, service and a delightful breakfast makes Hotel Premium Campinas a strong contender for travelers in the region.
Breakfast
Several guests note that the breakfast is not only abundant but also freshly made and fit for a king with meticulous attention to detail. Some guests even go as far as saying it is one of the best hotel breakfasts they have ever experienced. The helpful and attentive staff further enhances the breakfast experience, providing excellent service.
In addition to the breakfast, guests enjoy the overall dining experience at the hotel, appreciating the excellent quality of lunch and dinner. The leisure facilities, including clean pools, a gym and a children's playground, also receive high marks, contributing to a pleasant and well-rounded stay. Overall, the breakfast at Hotel Premium Campinas stands out as a major highlight, significantly contributing to guests' satisfaction.
Dinner
Themed events like the June Party provide an additional layer of charm with everything being very tasty. The restaurant prides itself on a diverse menu throughout the day, catering to various taste preferences with rich, flavorful dishes. The food is often described as exceptional with plentiful dessert choices rounding out the dining experience.
However, some guests comment on the high prices of meals, which some find expensive and there are occasional mentions of issues such as food being cold or a lack of variety over time. A few negative reviews point out specific instances of unsatisfactory food quality, including soggy and oily dishes.
Overall, despite some criticisms, the general sentiment about dining at Hotel Premium Campinas is overwhelmingly positive, making it a favorable choice for those looking for a comprehensive and tasty meal experience during their stay.
Rooms
However, the hotel does have areas needing improvement. Several reviews noted issues with room maintenance, including poor lighting in both the room and bathroom and rooms that were not well-maintained or as clean as expected. Complaints about the air conditioning not cooling effectively and some rooms lacking adequate heating were common. Some guests were also bothered by noise, particularly from the pool area and during the daytime.
There were also mentions of outdated and old furniture, high pillows and uncomfortable beds by a few guests. Some noted specific problems like strange smells in the room, dirty curtains, old carpet and an unreliable bed. Additionally, there were reports of minor annoyances such as issues with the room key cards, poor Wi-Fi connectivity and missing room amenities like safes and wardrobes.
Despite these drawbacks, the hotel's large, comfortable rooms with good space and effective blackout curtains, combined with clean facilities, are frequently praised. The well-organized setup and excellent accommodations make it a good choice for travelers seeking comfort and space.
Beds
However, there are a few points of concern. Some reviewers mention beds and pillows that are hard and in need of replacement, contributing to discomfort. Reports of musty-smelling pillows and beds that were too worn out also surface. While many find the beds comfy and the rooms clean, others have encountered issues like noise from the beds and poor smells in the rooms. Thus, while experiences vary, guests seeking a reliable night's sleep might need to consider these divergent experiences before booking.
Cleanliness
However, there are some areas where the hotel falls short. A few guests reported musty towels and smelly pillowcases and some mentioned that room cleaning service did not meet their expectations with remarks about only stretching sheets rather than changing them. Additionally, certain hallway carpets and room cleaning consistency received criticism. While overall cleanliness is praised, there is room for improvement in maintenance and thoroughness.
Despite these issues, the hotel's cleanliness standards are largely appreciated with many guests expressing satisfaction with the hotel's overall cleanliness and comfort.
Staff
Particular commendations go to Manager Paulo for his attentiveness and willingness to assist clients, demonstrating strong leadership and dedication. Additionally, staff members like Gilson and Jeike have been recognized for their remarkable cordiality and diligence. Michele's service at the pool area has also been noted as kind and attentive, enhancing the guest experience.
The service extends to the hotel's restaurant, where the staff is described as extremely polite, kind and cheerful. Guests have appreciated the excellent and professional service from waiters and cooks, which significantly contributes to a pleasant dining experience.
Despite occasional mentions of staff shortages and minor hiccups, the overall sentiment towards the service standards remains highly positive. The hotel's employees have been consistently described as friendly, helpful and courteous with the entire team receiving congratulations for their outstanding performance.
In summary, 'Hotel Premium Campinas' is widely celebrated for its dedicated and exceptional staff, who play a significant role in making guest stays memorable and enjoyable. The unwavering commitment to providing excellent service makes this hotel a preferred choice for many travelers.
Wi-Fi
Gym
Accompanying the gym is a heated indoor pool, which is mentioned frequently and positively, providing guests with a pleasant and comfortable swimming experience regardless of the weather. Additionally, the hotel's leisure areas, including a children's play area and a recreational center, receive good feedback for their facilities, contributing to a well-rounded experience for visitors. This combination of a thoroughly equipped gym and inviting pool areas ensures that guests have ample opportunities for both fitness and relaxation during their stay.
Pool
The addition of heated pools is often praised, especially as a delightful feature when the weather turns unfavorable. However, opinions on the heating vary; while some guests find the temperature very pleasant, others think the heated pool could be better warmed. Despite a few remarks about noise and crowdedness in the pool area, the overall consensus is one of satisfaction. The pool bar and additional amenities round out a pleasant and enjoyable experience.
In summary, the pool facilities at Hotel Premium Campinas are generally seen as a highlight, adding significant value to the guests' stay with their appealing structure and comfort.
Tennis
Parking
Family
Guests commend the hotel's wonderful structure for family visits, highlighting the array of kids' activities available. The recreation team, known for its aunts and uncles such as Zaca, Cururim and Rafa, receives high marks for their engaging programs that keep children entertained and active. This personalized attention makes the stay delightful for the younger guests, who often don't want to leave the premises.
Hotel Premium Campinas caters mainly to families, creating a family-friendly environment enjoyed by numerous family groups during their visits. The facilities are well-suited for families, offering good spaces and a friendly ambiance that make it an excellent destination for family vacations, meetings and reunions. The hotel's commitment to being family-friendly and providing quality recreation options makes it a go-to spot for those traveling with children with many guests eager to return for another memorable stay.
4 Star
Its status as a four-star hotel is well-acknowledged with numerous reviews highlighting its high standards for such a category. Visitors find it to be an exceptional accommodation, living up to and often exceeding expectations for a four-star establishment.
Facilities such as the pools, gym, children's playground and breakfast receive positive feedback, contributing to the hotel's appeal, especially as each renovation enhances its offerings. The check-in and check-out processes are efficient, complementing the overall positive experience.
Overall, Hotel Premium Campinas provides a great stay within its category, consistently meeting and occasionally surpassing the expectations of a four-star hotel.
Business
The hotel excels in supporting business activities with optimal structures for events, meeting rooms and conference rooms, ensuring that it caters efficiently to business meetings and conventions. However, during busy times with many conferences, the atmosphere can become chaotic. Check-in processes, while generally smooth, could benefit from quicker delivery to enhance the overall experience.
Overall, Hotel Premium Campinas delivers good value and comfort, making it a reliable choice for business travelers.
Accessible
Heated Pool
However, some reviews indicate that the pool may not always meet expectations in terms of warmth with a few guests remarking that it's not as well heated as they hoped. Despite this, the heated pool remains a popular and well-liked amenity, contributing positively to the overall experience at the hotel.
Outdoor Pool
Indoor Pool
Romantic
Dog Friendly
Yes, Hotel Premium Campinas has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Premium Campinas.
Yes, Hotel Premium Campinas welcomes dogs.
Yes, parking facilities are available at Hotel Premium Campinas.
Yes, Hotel Premium Campinas has a gym.
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