Indaiá Park Hotel

Campo Grande -20.46781000, -54.63205700 , Av. Afonso Pena, 354 (Show on Map)
8.8
Excellent


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Summary of reviewsIndaiá Park Hotel receives high praise for its excellent location, which offers convenient access to the airport, central city areas and major avenues while maintaining a quiet and safe neighborhood. Its proximity to key attractions, ample parking, varied breakfast options, a pool and a gym further enhance its appeal, achieving a perfect balance of convenience and tranquility.

The hotel's breakfast stands out as a major highlight with guests lauding its variety, quality and freshness. The breakfast area is described as pleasant and spacious with excellent service from the staff. Many guests consider it the best breakfast in Campo Grande, often labeling it as sensational and divine.

Dinner at the hotel also receives positive feedback for its tasty and plentiful food. The restaurant is praised for its quality meals and convenient room service, although some guests note that the prices can be high and occasionally, plates arrive cold or late.

The rooms at Indaiá Park Hotel are widely appreciated for being spacious, comfortable and well-maintained. Guests mention the high standards of cleanliness, comfortable beds and modern amenities, creating a cozy and quiet atmosphere. The friendly and helpful staff further enhance the positive experience.

The commitment to cleanliness extends hotel-wide, contributing to a pleasant stay with spotless rooms and well-kept common areas. Staff service is a standout feature with guests frequently praising the helpfulness, friendliness and attentiveness of the employees. This dedication to service significantly elevates the guest experience.

Free Wi-Fi is provided throughout the hotel and while generally reliable, some guests have experienced weak signals, especially in back rooms.

Although the gym receives criticism for outdated equipment and inadequate maintenance, the pool is seen positively for its attractiveness and convenience, albeit some guests experienced disruptions due to renovations.

Parking facilities are generally well-regarded with ample space and cleanliness noted by guests, though minor issues such as distance from the entrance and limited covered spaces have been mentioned.

The hotel is particularly family-friendly, offering a dedicated kids' area and spacious family rooms. The pet-friendly policy and welcoming atmosphere further contribute to the positive experience for families.

Beds are widely described as comfortable and clean, though some guests noted issues with hard mattresses and noisy springs, suggesting potential areas for improvement.

Overall, Indaiá Park Hotel provides a simple, comfortable experience with a good cost-benefit ratio, making it suitable for both business travelers and families. While there are areas for improvement, particularly in the gym and dinner service, the hotel's strong points in location, breakfast, cleanliness and staff service make it a highly recommended choice.
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Family Friendly Hotel
This hotel provides spacious family rooms and a family-oriented atmosphere. It features a nice bar near the pool where families can relax together. It also offers convenient parking and is pet-friendly.

Dog Friendly Hotel
This hotel stands out for its welcoming and pet-friendly environment, making it an ideal choice for those traveling with their furry companions. The hotel allows guests to bring their pets and provides pet-friendly rooms to ensure a comfortable stay for both owners and their pets. Guests appreciate the hotel's overall pet-friendly atmosphere.

Hotel with Swimming Pool
This hotel offers a pool on a sun terrace, providing a relaxing environment for guests. The hotel is known for its friendly staff and convenient location in Campo Grande.

  Outdoor Pool  


Business Hotel
The hotel offers 1399 square feet of space dedicated to conference and meeting facilities. Guests can benefit from a 24-hour front desk, multilingual staff, and complimentary Wi-Fi, enhancing their business travel experience.

Hotel with Parking
The hotel provides ample parking space, making it easy for guests to park and access their vehicles. Its central location and parking amenities make it a preferred choice.

Hotel with Gym
The Indaiá Park Hotel provides a complete 24-hour gym for physical activities.

3-Star Hotel
This hotel offers a gym, air-conditioned rooms, and a pool on a sun terrace. Free WiFi and parking are available. It is also conveniently located, with Campo Grande International Airport just 3 km away and the city center within a 10-minute walk.

Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool with a view and a shallow end, catering to different preferences. Guests can also enjoy amenities like beach umbrellas, sun loungers, a poolside snack bar, and a children's pool.

Accessible Hotel

Room Types
Luxury Triple Room This air-conditioned room features a flat-screen TV with cable channels, minibar and private bathroom with a hot shower.

Luxury Single Room This air-conditioned room features a flat-screen TV with cable channels, minibar and private bathroom with a hot shower.

Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

Deluxe Room With Double Bed Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Luxury Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 3 beds.

Economy Single Room Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Economy Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

Deluxe King Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

Deluxe Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 3 beds.

Superior King Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Superior Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a minibar, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Indaiá Park Hotel boasts an excellent location that is frequently praised by its guests. Strategically situated, it provides convenient access to the airport, central city areas and major avenues like Av Afonso Pena, making it ideal for both early flights and exploring the city. Despite being close to the hustle and bustle, the hotel benefits from a quiet, safe neighborhood, ensuring restful nights for its occupants. Guests noted its proximity to key attractions such as shopping malls, the aquarium and the central market. Moreover, the hotel is appreciated for its easy accessibility with advantages like ample parking, diverse breakfast options and amenities that include a pool and gym. Overall, the location of Indaiá Park Hotel is highlighted as a major advantage, offering a perfect balance of convenience and tranquility.

Breakfast
The breakfast at Indaiá Park Hotel has garnered widespread acclaim from guests who frequently highlighted its excellence, variety and quality. Reviewers appreciated the completeness and abundance of the breakfast options, often describing it as diverse, well-served and exceptionally tasty. Many reveled in the freshness of the offerings, including delicious pies, fresh cheese bread and an array of fruits. Lactose-free options were also available, catering to different dietary needs.

Guests consistently praised the attentive preparation and presentation of the breakfast, remarking on the pleasant, airy and spacious breakfast area. The service from the staff during breakfast was often noted as excellent, further enhancing the overall experience. Comparisons with other options in Campo Grande often tilted favorably towards Indaiá Park Hotel with some reviewers describing it as offering the best breakfast in the area.

A standout feature mentioned was the sheer variety of choices available, ensuring that there was something to suit every palate. This commitment to diversity and quality made the breakfast not just a meal, but a highlight of the stay, often described as sensational, fabulous and divine.

Overall, Indaiá Park Hotel's breakfast consistently exceeded guests' expectations, making it one of the most talked-about features of the hotel experience.

Dinner
The Indaiá Park Hotel's dining experience garners largely positive feedback. Guests frequently praise the restaurant for its tasty and plentiful food, noting that the quality of the meals is excellent. The hotel restaurant is highlighted as a good option for all meals, including a wonderful breakfast. Room service from the restaurant is applauded for its convenience and great service with meals delivered directly to guest rooms.

However, there are some areas for improvement. Some guests mention that dinner can be quite expensive with the menu prices described as beyond reality. There's also feedback indicating that dinner plates sometimes arrive cold and that more information on the menu would be advantageous. Additionally, a few guests experienced issues with dinner service quality, noting that their meals were late or forgotten.

Despite these drawbacks, the overall sentiment about the food at Indaiá Park Hotel remains positive with multiple mentions of delicious and excellent meals, suggesting that the dining experience, while not perfect, is largely satisfying for guests.

Rooms
Indaiá Park Hotel offers an impressive experience for travelers seeking spacious and comfortable accommodations. Guests frequently praise the hotel’s rooms for their generous size, modern amenities and high standards of cleanliness. Each room is described as both spacious and comfortable with multiple reviews emphasizing the excellent hygiene and pleasant decor. The beds in particular receive high marks for comfort, contributing to a restful stay.

The accommodations are consistently noted for their cleanliness and organization with many rooms being described as new and well-sanitized. Guests appreciate features such as blackout curtains, good soundproofing and excellent showers. The rooms also seem to offer an excellent cost-benefit ratio.

The overall atmosphere of the rooms is described as cozy and quiet, ensuring a peaceful environment despite the hotel's central location. The hotel’s staff is often highlighted for their friendliness and helpfulness, further enhancing the positive guest experience.

Additionally, the hotel’s breakfast receives favorable mentions for its variety and quality and the on-site restaurant is also well-regarded. While there are a few mentions of minor issues such as occasional noise from nearby streets, these appear to be exceptions rather than the rule.

In summary, Indaiá Park Hotel stands out for its spacious, clean and comfortable rooms, making it a highly recommended option for both business and leisure travelers.

Beds
Guests of Indaiá Park Hotel frequently praise the comfort and quality of the beds. Many note the beds as soft and comfortable with numerous mentions of large and wonderful beds contributing to a restful stay. Clean and cozy bedding also adds to the overall pleasant sleeping experience.

However, a few guests expressed dissatisfaction with some aspects of the beds. Instances of hard mattresses, noisy springs and low pillows were noted by some, leading to discomfort for certain individuals. There's room for improvement in some mattresses and updates to beds might be necessary in the near future.

Overall, the majority of guests found the beds to be satisfactory, labeling them as comfortable and clean with the pillows also receiving positive remarks. The feedback suggests that while there are minor areas that could see improvement, most visitors enjoyed a good night's sleep.

Cleanliness
Indaiá Park Hotel stands out for its exceptional commitment to cleanliness, consistently earning high praise from guests for its immaculate condition. Reviews frequently highlight the superb cleanliness of the rooms and bathrooms, which many guests describe as spotless and impeccable. The overall hygiene of the hotel extends beyond individual rooms to encompass the entire property with guests appreciating the clean and organized environment.

The hotel’s dedication to maintaining cleanliness is evident in the well-kept common areas and the meticulously clean accommodations. Guests often commend the hotel's high standards of hygiene, noting that everything from towels to furnishings is excellently maintained. The excellent cleaning and organization contribute to a pleasant and comfortable stay.

Additionally, the hotel's cleanliness is complemented by other positive aspects such as a well-located setting, comfortable amenities and a very good breakfast. Although there were minor remarks about the need for improved cleanliness in some common areas and bathrooms, these were overshadowed by the overwhelming positive feedback on the hotel's cleanliness standards. Overall, Indaiá Park Hotel provides a clean organized and tranquil environment that guests can confidently enjoy.

Staff
Indaiá Park Hotel stands out particularly for its exceptional level of service and hospitality provided by the staff. Guests frequently commend the helpfulness, friendliness and attentiveness of the employees, noting their consistent politeness and courteous demeanor. Many reviews highlight the high standard of customer service across all levels, including reception with specific mentions of individual staff members who went above and beyond to ensure a pleasant stay.

The service at the hotel receives high praise for being consistently excellent with staff attentiveness and willingness to help leaving a lasting impression. This dedication to service is complemented by the quality of the amenities and location conveniences, such as proximity to the airport and local restaurants. Guests appreciate the warm and welcoming atmosphere created by the hotel team, often remarking on the superb hospitality and the comfortable, accommodating environment.

Despite occasional comments on the reception's consistency, the overall consensus is that the kindness and attention to detail of the staff elevate the guest experience significantly. The combination of exceptional service, great breakfast options and a strategic location makes Indaiá Park Hotel a highly recommended choice for travelers seeking comfort and quality in their stay.

Wi-Fi
Indaiá Park Hotel offers free Wi-Fi throughout all areas, including rooms, providing a significant convenience for guests. Many reviews highlight the Wi-Fi service, noting that it is strong, reliable and suitable for basic needs. Some guests specifically mention the internet working well with strong and fast connections in their rooms. However, there are mixed experiences; some visitors encountered weak or spotty signals, especially in the back rooms. Despite occasional issues with signal strength, the overall feedback indicates that the hotel's Wi-Fi service meets basic needs satisfactorily for most guests.

Gym
The reviews for the gym at Indaiá Park Hotel are predominantly critical, highlighting several areas that need improvement. Guests frequently noted that the gym equipment is outdated with many machines, especially treadmills, in poor condition or not functioning properly. Maintenance appears to be lacking with reports of broken and glitchy equipment being common. In addition to the inadequate upkeep, the gym is described as small and cramped, negatively affecting the overall guest experience. The air conditioning in the gym was also reported to be insufficient. Despite these issues, there are mentions that a well-equipped gym can balance out the absence of a pool, but this sentiment is overshadowed by the need for significant upgrades and better maintenance of the facilities.

Pool
Indaiá Park Hotel offers a well-maintained and attractive swimming pool that guests have appreciated, especially for relaxing in the late afternoon. The pool is located at ground level, making it easily accessible for hotel-goers. Despite these positives, there are several recurring issues that have been highlighted in guest reviews. Many visitors experienced inconvenience due to the pool being under renovation during their stay, a fact often undisclosed at the time of booking. Additionally, the pool's location facing the avenue has been regarded as less than ideal, providing less privacy and a somewhat exposed ambiance. There have also been remarks about the cleanliness of the pool water and the general state of the pool area, which some guests felt could use improvement. Overall, while the pool has potential, ongoing renovations and location concerns have impacted guest experiences.

Parking
The parking at Indaiá Park Hotel generally receives positive feedback from guests. Most reviews highlight the availability of ample and good parking space with some guests noting that the parking is covered, clean and organized. Several guests appreciated that the parking is included in the daily rate, finding it sufficient for their needs. However, there are a few concerns mentioned regarding the distance of the garage from the hotel entrance, occasional confusion navigating the parking area and a lack of security. Some guests also pointed out issues with the limited number of covered spaces leading to problems during rainy weather. Despite these minor drawbacks, the overall sentiment towards the parking facilities is positive with many guests satisfied with the convenience and adequacy of the parking at Indaiá Park Hotel.

Family
The reviews indicate that Indaiá Park Hotel offers a highly family-friendly environment, making it a perfect choice for those traveling with children. The hotel features a dedicated kids area and an excellent playground, often described as a toy library, which provides ample space for children to play and have fun. Families can also enjoy a comfortable stay in the spacious family rooms, which are large enough to accommodate everyone easily. The atmosphere is welcoming and family-oriented with amenities such as a nice bar near the pool where families can relax together. Furthermore, the hotel offers convenient parking options and is pet friendly, adding to the overall comfort and convenience for families. To top it off, guests frequently praise the sensational breakfast, contributing to the positive experience at Indaiá Park Hotel.

3 Star
The Indaiá Park Hotel provides adequate comfort at a reasonable price, aligning with the expectations for a three-star property. The facilities are basic but offer a simple and comfortable experience, suitable for quick trips. The hotel delivers a good cost-benefit, meeting the standard service rate for its category. While there are typical flaws associated with three-star hotels, the accommodation generally meets the expected quality for this rating.

Business
Indaiá Park Hotel is well-regarded for its suitability for business travelers. Reviews highlight its well-equipped business center and excellent cost-benefit, making it a good option for both short and extended business trips. The hotel offers a nice workspace with rooms featuring desks that facilitate working. Additionally, it provides standard business facilities and meeting rooms available for hire. Meeting business needs effectively, Indaiá Park Hotel is seen as an ideal spot to stay for those traveling for work.

Outdoor Pool
The outdoor pool at Indaiá Park Hotel receives praise for its cleanliness and aesthetic appeal, being described as nice, beautiful and family-friendly. It's a pleasant spot for spending the late afternoon when the weather is warm. However, some guests note the pool is highly exposed, situated in a visible location near the avenue, which may affect the coziness of the area. While the pool was under renovation, guests had access to a neighboring hotel's pool. Despite these considerations, it remains a notable feature of the hotel.

Dog Friendly
Indaiá Park Hotel stands out for its welcoming and pet-friendly environment, making it an ideal choice for those traveling with their furry companions. The hotel allows guests to bring their pets and provides pet-friendly rooms to ensure a comfortable stay for both owners and their pets. Guests appreciate the hotel's overall pet-friendly atmosphere, noting that even larger dogs, such as Golden Retrievers, are well-received. The convenience of having pet-friendly accommodations is highlighted with family travels often including pets. Indaiá Park Hotel ensures the comfort and enjoyment of pets, providing a positive experience for guests traveling with their beloved animals.


Yes, Indaiá Park Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Indaiá Park Hotel.

Yes, Indaiá Park Hotel welcomes dogs.

Yes, parking facilities are available at Indaiá Park Hotel.

Yes, Indaiá Park Hotel has a gym.

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