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Summary of reviewsOrla Morena Park Hotel in Campo Grande garners positive reviews for its strategic location, excellent service and comfortable accommodations, making it an ideal choice for travelers.
The hotel's prime location near Campo Grande International Airport facilitates easy access for guests with tight travel schedules and its proximity to car rental services, major highways and a nearby hypermarket adds convenience. Found on one of the city's main avenues, the hotel ensures swift connectivity to the city center, though a car might be necessary for some guests. Its location makes it suitable not just for airport layovers but also for those journeying towards other tourist spots like Bonito.
The breakfast offering at Orla Morena Park Hotel stands out for its variety and quality. Guests appreciate the abundant spread with notable mentions of fresh juices, hot dishes, fruits and a mix of sweet and savory options. Despite minor suggestions for enhancing savory choices and replenishment speed, the breakfast receives mostly positive feedback, complemented by a memorable ambiance with sightings of local wildlife like toucans and macaws.
Dinner at the hotel's restaurant enjoys good reviews with diners praising the quality, taste and variety of dishes, including the garlic and oil pasta and parmegiana. The service is well-received with staff members like Pedro and Davi singled out for their politeness. Despite occasional critiques regarding dish seasoning and in-room dining experiences, overall impressions point to a rewarding dining experience at fair prices.
Rooms at Orla Morena Park Hotel are widely praised for their spaciousness, cleanliness and modern amenities. Guests frequently highlight comfortable beds, efficient housekeeping, reliable internet and secure parking facilities. The newly built property exudes a contemporary feel, though there are sporadic reports of noise disturbances and minor maintenance issues. Nonetheless, the rooms provide a restful and pleasant stay.
Cleanliness is a significant positive aspect of the hotel. The meticulous upkeep of rooms and common areas, combined with attentive COVID-19 safety measures, reassures guests of a hygienic environment. Staff efficiency in maintaining cleanliness significantly contributes to a welcoming atmosphere.
The hotel's staff receives continuous accolades for their friendly and helpful demeanor, which enhances the overall guest experience. Receptionists and café staff are particularly noted for their courteous service and the overall professionalism of the team adds great value to the stay.
While the Wi-Fi service has mixed reviews, many guests find it reliable and fast, especially in common areas. Challenges with connectivity in specific rooms are noted but are not a predominant complaint.
The pool, though appealing for relaxation, receives varied feedback. Guests appreciate its cleanliness and enjoyment factor, though some mention its small size and lack of child-friendly features.
Parking receives positive remarks for its security and convenience with some guests highlighting challenges for larger vehicles. The availability of free, secure parking further enhances the guest experience.
Lastly, the hotel is highly recommended for families, offering ample room space and a family-friendly environment. Despite isolated incidents of additional charges for specific services, the general sentiment is that Orla Morena Park Hotel is a comfortable and accommodating choice for family stays.
Overall, Orla Morena Park Hotel stands out for its strategic location, clean and spacious accommodations, excellent breakfast and friendly staff, making it a commendable option for travelers visiting Campo Grande. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom.
SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
Queen RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Orla Morena Park Hotel receives high praise for its excellent location, especially from travelers looking for proximity to Campo Grande International Airport. Guests frequently mention that the hotel is just a short drive, often less than ten minutes, from the airport, making it a very convenient option for those with early morning flights or late-night arrivals. The convenience extends to easy access to car rental services, major highways and even a hypermarket nearby, enhancing its appeal for those seeking practicality during their travels.
Moreover, the hotel sits on one of the main avenues of the city, providing quick and easy access to the city center, although some guests noted that it might feel a bit far for those without a car. Despite this, the hotel is seen as an ideal stopover for those who are either catching a flight or continuing their journey to other tourist destinations like Bonito.
The hotel's well-maintained facilities, comfortable rooms and good service are additional factors that contribute to its positive reviews. Guests appreciate the clean and spacious accommodations, as well as a good breakfast offering. Its advantageous location alongside excellent service creates a satisfying experience for those looking for a good value stay in Campo Grande. In summary, Orla Morena Park Hotel stands out as a practical and well-located choice for travelers looking to stay close to the airport with the added benefits of comfort and efficiency.
Breakfast
Orla Morena Park Hotel in Campo Grande offers its guests a generally positive breakfast experience with a few areas for improvement. Many guests praised the breakfast for being very good with excellent quality and a wide variety of options. The breakfast buffet is noted for its abundance, including an assortment of hot dishes, sweets, fruits and savory snacks. The breakfast is described as complete, delicious and well-served with several options to cater to different tastes. Fresh natural juices and the varied selection are particular highlights.
Some guests, however, mentioned that the breakfast could have more savory options and fruits. A few reviews noted issues with cold food and slow replenishment of items. Despite these drawbacks, the exceptional service, especially from staff members like Danuza, helps enhance the overall breakfast experience. The breakfast ambiance is also praised with a memorable sighting of a toucan and several Canindé macaws adding a unique touch to the meal. Overall, while some guests feel there is room for improvement in variety and freshness, the breakfast at Orla Morena Park Hotel remains a standout feature that leaves most guests satisfied.
Dinner
Orla Morena Park Hotel's dinner offerings have garnered mixed reactions from guests. Overall, the food at the hotel's restaurant is widely appreciated for its high quality and delicious taste with many reviewers praising specific dishes such as the garlic and oil pasta and the parmegiana. The dining area is described as clean and well-arranged with a pleasant ambiance provided by the wide view of Duque de Caxias Avenue.
The variety of dishes available is commendable, featuring a mix of basic pasta, burgers and other meals that cater to different tastes. Prices at the restaurant are generally considered fair and affordable, which adds to the dining experience. The restaurant staff, particularly Pedro and Davi, have been highlighted for their politeness and attentiveness, further enhancing customer satisfaction.
However, not all feedback is positive. Some guests found the dinner service to be lacking with specific complaints about the seasoning and preparation of certain dishes, such as over-grilled and dry chicken breast. In-room dining experiences have also been criticized for being subpar and expensive.
Despite these drawbacks, the overall sentiment leans towards the positive side with many guests enjoying the great food and appreciating the convenience of having dinner available on-site. The combination of tasty, high-quality meals and reasonable prices makes dining at Orla Morena Park Hotel a favorable option for travelers.
Rooms
Orla Morena Park Hotel offers a predominantly positive experience when it comes to room accommodations. The rooms are noted for being spacious, clean and equipped with modern facilities. Guests frequently mention the comfort of the rooms, highlighting features such as comfortable beds, clean and well-maintained spaces and new furniture. The rooms also boast excellent infrastructure, including good internet and a variety of cable TV channels.
The hotel's newness is a common theme with many guests appreciating the modern and clean feel of the property. The size of the rooms receives commendation, frequently described as large and well-designed, providing ample space and a cozy atmosphere. The bathrooms are also spacious, clean and come with soft and comfortable bath linens.
Additional positive aspects include good room service, very complete breakfast offerings and secure parking facilities. Many reviewers appreciated the high level of cleanliness in the rooms with housekeeping noted for maintaining the rooms to impeccable standards. The hotel staff and receptionist service received praise for their helpfulness and efficiency, contributing to an overall pleasant stay.
However, there are occasional criticisms. Some guests reported issues with noise, either from water pump motors, poor sound insulation or nearby fans. Additionally, minor inconveniences such as a lack of soap or shower gel, missing instructions for contacting reception and occasional maintenance issues like broken door latches and inconsistent room card functionality were mentioned.
Overall, Orla Morena Park Hotel impresses with its spacious, clean and comfortable rooms, ensuring a restful stay for guests despite minor issues. The newly built and well-equipped facilities, coupled with good service and secure amenities, make it a noteworthy option for travelers.
Beds
Nestled in a charming location, Orla Morena Park Hotel stands out for its exceptional bedding experience, as consistently noted by guests. The beds at this hotel are frequently described as comfortable, high quality and often new, ensuring a good night’s sleep. Many visitors highlight the very comfortable and soft bedding with mattresses and pillows that feel high-end.
Several reviews emphasize the large and spacious beds, including super comfortable options such as Queen-sized beds. Guests on extended trips have especially praised the beds, remarking on them as the best they have experienced along their travels. Cleanliness is another aspect that is frequently applauded with clean beds, sheets and duvets contributing to the overall positive sleeping experience.
While the majority of comments are overwhelmingly positive, a few notes of feedback include suggestions for firmer mattresses and better acoustic insulation, indicating some room for improvement. Overall, the consensus points to Orla Morena Park Hotel being a reliable choice for travelers prioritizing a restful and comfortable sleep.
Cleanliness
The consistent emphasis on cleanliness in reviews of Orla Morena Park Hotel paints a clear picture of a well-maintained and inviting establishment. Guests frequently highlight the hotel's clean rooms, new facilities and organized environment. The accommodations are described as spacious, comfortable and meticulously cleaned with particular praise given to the bedding and bathroom areas.
The hotel staff also receives commendations for their attentive service and maintaining high cleaning standards, ensuring that everything from the bathrooms to the communal areas remains spotless. Positive mentions of the hotel's good measures against COVID-19 further reassure guests of a safe and hygienic stay.
While most reviews reflect an immaculate and new atmosphere, a few guests noted minor issues such as noise from the elevator and occasional lapses in specific areas, like soap and shower caps. Despite these isolated incidents, the general consensus underscores outstanding cleanliness and comfort, making Orla Morena Park Hotel a welcoming and pristine choice for travelers.
Staff
The reviews for Orla Morena Park Hotel paint a picture of a location with exceptional emphasis on staff service. Guests consistently highlight the kindness, efficiency and professionalism of the staff, particularly noting the attentiveness and helpfulness of employees across various roles within the hotel. The receptionists stand out for their friendliness and proactive approach, although a few guests felt that there could be improved interactions and more information available. The café staff also received high praise for their courteous demeanor.
The hotel's cleanliness and well-maintained facilities are frequently commended with cleaning services being particularly efficient. Guests appreciated the structured and comfortable rooms, despite some minor inconveniences like the functionality of the air conditioning and the TV remote control.
Breakfast at the hotel receives mixed reviews with many applauding the quality and variety of the offerings, while a few saw room for improvement. The staff's effort in ensuring a pleasant breakfast experience is notably acknowledged.
Additionally, the hotel's convenient location close to the airport is a significant plus for travelers, further enhanced by the staff's support in arranging transport and other logistical needs.
In summary, the Orla Morena Park Hotel is recommended for its excellent customer service, clean and comfortable environment and strategic location, making it a worthy stay for both short and extended visits.
Wi-Fi
Orla Morena Park Hotel receives mixed reviews concerning its Wi-Fi service. Many guests commend the hotel for its excellent, fast and stable Wi-Fi connectivity, praising its reach throughout the hotel premises, including the pool area. Free internet is a noted perk with several guests finding it sufficient for streaming services like Netflix without any glitches.
However, not all experiences are positive. Some visitors faced challenges with the Wi-Fi, reporting that it did not function well in certain rooms or specific floors, notably on the first and second floors. Instances of unstable or very slow internet were also mentioned with some unable to detect the network in their rooms altogether. Despite these occasional issues, the general consensus indicates that while the Wi-Fi service does have its shortcomings, it is generally efficient and adequate, especially in common areas and higher-floor rooms.
Pool
The Orla Morena Park Hotel boasts a pool that has received mixed feedback from guests. Many reviews highlight the pool as wonderful, clean and fun, making it a pleasant feature for those looking to relax and enjoy their stay. However, some guests pointed out that the pool is not very attractive for children and its small size has been noted by a few. A unique aspect is that the outdoor pool is not heated, which could be a consideration for visitors depending on the season. There have been instances of maintenance issues with some guests noticing the area becoming dirty when kids threw leaves from surrounding plants into the water. Despite these hitches, the hotel's staff is praised for their honesty and politeness, exemplified by the seamless refund process when a guest chose not to check-in. Overall, while the pool area might need some improvements in maintenance, it still provides an enjoyable experience for many guests.
Parking
Orla Morena Park Hotel offers a range of parking options to ensure convenience and security for its guests. The parking area is described as quiet with ample space allowing ease of movement. Many guests appreciate the spacious and secure parking spots with several reviews highlighting the availability of free and indoor parking. The parking options include a covered garage which is very secure, although the path to the reception is not covered.
While many guests find the parking efficient and convenient, some mention that the garage can be tight, particularly for larger vehicles like pickup trucks. Additionally, there are occasional concerns about the limited number of parking spaces, which sometimes necessitates using alternative parking options when the main garage is full.
Overall, despite some minor challenges regarding space, Orla Morena Park Hotel generally provides good, secure parking options that enhance the overall guest experience. The efficient check-in and friendly attendants add to the positive aspects of parking at this hotel.
Family
Orla Morena Park Hotel is highly recommended for families, offering a range of features designed to accommodate both adults and children. The rooms are particularly noted for their spaciousness, providing a comfortable stay for families of four or more. Guests describe the rooms as large, clean and well-suited for family use with ample space and good-sized beds. The hotel environment is consistently praised as family-friendly, making it a great choice for family gatherings and reunions. Frequent guest comments highlight the hotel's suitability for families with children, emphasizing the clean and spacious accommodations. Visitors have had positive experiences bringing their whole family, finding the hotel to be a pleasant and comfortable setting for family travel. Despite a specific incident where an extra fee was charged for a makeup artist, the overall sentiment remains positive, reassuring prospective guests of a good experience for family stays.
Outdoor Pool
Orla Morena Park Hotel's outdoor pool receives mixed feedback from guests. Positively, the pool is consistently described as clean and well-maintained with a pleasant and beautiful ambiance that provides a nice setting for relaxation. The leisure area around the pool is appreciated as a comfortable spot to unwind between activities.
However, the pool does have its drawbacks. Its small size and cramped area are noted by several guests, making it less ideal for larger groups or those looking for extensive swimming. Additionally, the pool's location behind the reception offers limited privacy and results in the water being cold, as it remains covered by the building for most of the day. Despite these issues, the friendly and helpful staff contribute to an overall positive experience for many visitors.
Honeymoon
Orla Morena Park Hotel has garnered considerable praise as a premier destination for honeymooners. Guests highlight the spacious and luxurious honeymoon suites that offer a romantic and serene setting, making it an ideal spot for celebrating special moments. The romantic decor of the rooms adds to the charm, making it a perfect choice for a honeymoon stay. While there have been some mentions of the staff being less friendly towards newlyweds, the overall ambiance and facilities receive high marks for creating a memorable and special experience for couples.
Yes, Orla Morena Park Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Orla Morena Park Hotel.
No, Orla Morena Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Orla Morena Park Hotel.