Hotel Palazzo Reale
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Summary of reviewsHotel Palazzo Reale in Campos do Jordão is highly regarded for its prime location, which combines proximity to key attractions with a tranquil environment. Situated only a 5-7 minute walk from the bustling Capivari center, guests enjoy the convenience of exploring the city's main attractions, restaurants and parks on foot without the need for a car. The peaceful yet accessible setting enhances the overall pleasant experience, making it an ideal choice for those looking to enjoy both tranquility and convenience.
The hotel’s breakfast stands out as an exceptional feature, frequently described as delicious, diverse and plentiful with a variety of options catering to different dietary needs, including gluten-free and lactose-free choices. Guests appreciate the wide range of items such as fresh fruits, cheeses, savory pastries, sweets and excellent coffee. The well-organized breakfast service adds to the leisurely start of the day, significantly contributing to guests' overall satisfaction.
Accommodations at Hotel Palazzo Reale are spacious and comfortable with rooms and apartments receiving praise for their cleanliness and well-maintained condition. Many reviews highlight the large, airy and well-lit spaces, ideal for families due to configurations that include separate bedrooms, living rooms and fully-equipped kitchens. Amenities such as heated mattresses and clean sheets further enhance comfort. While some rooms show signs of aging, the overall feedback underscores the superior comfort and ample space available.
Guests consistently commend the hotel for its impeccable cleanliness and high standards of hygiene. The diligent housekeeping efforts ensure rooms and public areas are kept spotless, creating an inviting atmosphere. The staff, from receptionists to cleaning personnel, are frequently praised for their friendliness, attentiveness and professional service, which contribute significantly to positive guest experiences.
While the Wi-Fi service receives mixed reviews with many guests experiencing unstable and slow connections, the hotel's other facilities continue to impress. The gym, although described as well-equipped and clean, could benefit from additional equipment and better maintenance. The heated pool, however, is a major highlight, praised for its perfect temperature and pleasant environment, complemented by a children's area and a sauna.
Parking is generally found to be convenient despite some tight spaces with guests appreciating the complimentary, covered and secure parking options. The family-friendly nature of the hotel is evident in the spacious accommodations, fully-equipped kitchens and safe location, making it a recommended choice for family vacations.
Overall, Hotel Palazzo Reale offers a splendid bedding experience with extremely comfortable beds featuring heated mattresses and cozy linens ensuring a restful night’s sleep. Despite minor areas needing repair to fully align with a four-star rating, the hotel’s excellent customer service, great cost-benefit and satisfying amenities make it a quality establishment that many guests would return to.
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The hotel’s breakfast stands out as an exceptional feature, frequently described as delicious, diverse and plentiful with a variety of options catering to different dietary needs, including gluten-free and lactose-free choices. Guests appreciate the wide range of items such as fresh fruits, cheeses, savory pastries, sweets and excellent coffee. The well-organized breakfast service adds to the leisurely start of the day, significantly contributing to guests' overall satisfaction.
Accommodations at Hotel Palazzo Reale are spacious and comfortable with rooms and apartments receiving praise for their cleanliness and well-maintained condition. Many reviews highlight the large, airy and well-lit spaces, ideal for families due to configurations that include separate bedrooms, living rooms and fully-equipped kitchens. Amenities such as heated mattresses and clean sheets further enhance comfort. While some rooms show signs of aging, the overall feedback underscores the superior comfort and ample space available.
Guests consistently commend the hotel for its impeccable cleanliness and high standards of hygiene. The diligent housekeeping efforts ensure rooms and public areas are kept spotless, creating an inviting atmosphere. The staff, from receptionists to cleaning personnel, are frequently praised for their friendliness, attentiveness and professional service, which contribute significantly to positive guest experiences.
While the Wi-Fi service receives mixed reviews with many guests experiencing unstable and slow connections, the hotel's other facilities continue to impress. The gym, although described as well-equipped and clean, could benefit from additional equipment and better maintenance. The heated pool, however, is a major highlight, praised for its perfect temperature and pleasant environment, complemented by a children's area and a sauna.
Parking is generally found to be convenient despite some tight spaces with guests appreciating the complimentary, covered and secure parking options. The family-friendly nature of the hotel is evident in the spacious accommodations, fully-equipped kitchens and safe location, making it a recommended choice for family vacations.
Overall, Hotel Palazzo Reale offers a splendid bedding experience with extremely comfortable beds featuring heated mattresses and cozy linens ensuring a restful night’s sleep. Despite minor areas needing repair to fully align with a four-star rating, the hotel’s excellent customer service, great cost-benefit and satisfying amenities make it a quality establishment that many guests would return to.
Boutique-style Hotel
This hotel is notable for its elegant design and luxurious atmosphere, offering a unique experience with personalized service. The architecture and decor reflect a sophisticated style.
Family Friendly Hotel
Hotel Palazzo Reale is known for providing comfortable accommodations and good service. It offers a family-friendly atmosphere.
Hotel near Nightlife Spots
Located just 984 feet from Capivari's tourist center, this hotel offers easy access to the area's vibrant nightlife. Its proximity to bars, clubs, and restaurants makes it a prime choice for nightlife enthusiasts.
Business Hotel
Hotel Palazzo Reale provides suitable spaces for small meetings and conferences, including necessary presentation equipment. They offer catering services for business events. The hotel is well-located for business travelers needing to be close to commercial areas.
4-Star Hotel
Hotel Palazzo Reale is known for its convenient location and quality accommodations. It provides easy access to local attractions and ensures a comfortable experience for its guests.
Hotel with Indoor Pool
The Hotel Palazzo Reale provides a heated and covered swimming pool that includes hydromassage features. Guests also have access to both dry and wet saunas, complementing the pool experience.
Hotel with Heated Pool
Hotel Palazzo Reale features a heated pool as part of its facilities. It is located near the city center.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
Guest Reviews
Hotel Palazzo Reale in Campos do Jordão boasts an enviable location, earning consistent praise for its proximity to key areas. Guests frequently highlight its excellent position, situated just a short walk—around 5-7 minutes—from the vibrant Capivari center. This strategic placement allows visitors to explore the city's main attractions, restaurants, bars and parks without the need for a car.
The hotel's peaceful yet accessible locale ensures tranquility while still being remarkably close to the bustling downtown, making it an ideal spot for those wanting to enjoy the best of both worlds. Many reviews note that the convenience of leaving the car at the hotel and exploring on foot adds to the overall pleasant experience. Additionally, the quiet streets surrounding the hotel contribute to a sense of safety and relaxation, further enhancing its appeal.
In sum, the combination of a central yet peaceful setting positions Hotel Palazzo Reale as a top pick for visitors looking to immerse themselves in the heart of Campos do Jordão's attractions without sacrificing comfort and convenience.
Hotel Palazzo Reale offers an exceptional breakfast experience that consistently receives high praise from its guests. The breakfast is described as delicious, diverse and well-prepared with numerous options to suit various dietary needs, including gluten-free and lactose-free choices. Freshness and variety are key highlights with guests enjoying a wide range of items such as fresh fruits, juices, cheeses, savory pastries, sweets and excellent coffee, including espresso and cappuccino.
The breakfast is not only tasty but also abundant and plentiful, often described as more of a feast than a typical hotel breakfast. Guests note the inclusion of diverse and high-quality food options, from savory to sweet, ensuring there is something for everyone. The breakfast service is well-organized, running until 11:00 am, which adds to its appeal for those who prefer a leisurely start to their day.
Overall, the breakfast at Hotel Palazzo Reale stands out as a major highlight, contributing significantly to guests' overall satisfaction and making it a strong point of the hotel.
Hotel Palazzo Reale has garnered praise for its spacious and comfortable accommodations. Many reviews highlight the impressive size of both rooms and apartments, emphasizing their cleanliness and well-maintained nature. Large, airy and well-lit rooms create a tranquil environment that guests find both cozy and welcoming. The hotel offers a variety of room configurations, including separate bedrooms, integrated living rooms and fully-equipped kitchens, making it ideal for families.
Guests frequently mention the comfort provided by amenities such as heated mattresses, clean sheets and well-insulated rooms. The overall layout of the accommodations is well-designed, contributing to a pleasant stay. While some rooms show signs of aging and could benefit from modernization, the majority of feedback underscores the superior comfort and ample space available.
The apartments, suitable for larger groups, come with multiple bedrooms and bathrooms, adding to the convenience for families and larger parties. The presence of essential utilities such as refrigerators, microwaves and complete kitchen setups caters to extended stays. The cozy and comfortable ambiance throughout the hotel, combined with its cleanliness and spaciousness, ensures a memorable experience for guests looking for a relaxing and functional retreat.
Hotel Palazzo Reale comes highly recommended for its exceptional bedding experience. Guests frequently praised the extremely comfortable beds, highlighting their size, cleanliness and cozy bedding as standout features. The presence of heated mattresses and thermal sheets adds an extra touch of luxury, ensuring a snug night’s sleep even on the chilliest of nights.
The bed accessories, such as pillows and blankets, are also noted for their comfort, contributing to a restful sleep environment. While the majority of reviews emphasize the high quality of the mattress and bedding, a few guests found isolated instances where improvement was needed, such as overly soft mattresses or poor conditions of sofa beds.
In summary, the consensus is clear: the beds at Hotel Palazzo Reale with their heated features and clean, cozy linens, offer a superior sleeping experience that many guests have found to be a highlight of their stay.
Hotel Palazzo Reale consistently receives high praise for its cleanliness from its guests. The apartments and rooms are described as very clean, super clean and spotlessly clean with impeccable cleanliness continuously noted. Whether it was the bed linens, towels or general room condition, everything is kept notably tidy and extremely well-maintained.
Guests repeatedly mention that the facilities are always very clean and organized, contributing to a comfortable and pleasant stay. The high standards of hygiene are especially appreciated, particularly during the Covid-19 pandemic, where the hotel's ongoing commitment to cleanliness stands out. Alongside the cleanliness, the hotel offers technical assistance for maintaining this standard.
Moreover, the hotel staff is frequently complimented for their friendliness, helpfulness and their competent service in maintaining the cleanliness standards. The combination of meticulous cleaning and well-organized rooms creates an inviting and cozy atmosphere for all who stay at Hotel Palazzo Reale.
Overall, Hotel Palazzo Reale not only impresses with its cleanliness and hygiene but also promotes a welcoming environment through its precise and diligent housekeeping efforts. This focus on cleanliness makes it a standout choice for anyone seeking a spotless and comfortable accommodation experience.
The staff at Hotel Palazzo Reale receive consistently high praise from guests, who frequently describe them as incredibly attentive, polite and friendly. The personnel's professionalism and courtesy stand out with many reviews highlighting their prompt and efficient service. Guests repeatedly commend the staff's helpfulness and their readiness to assist with any requests, creating an impression of a welcoming and supportive environment.
The hotel team, from the receptionists to the cleaning staff, is noted for their kindness and attentiveness, ensuring a pleasant stay for all visitors. Specific mentions include the exceptional customer service provided by individuals like Mr. Sebastião, whose cheerful assistance with luggage left a memorable impression.
Moreover, the quality of service extends across all areas of the hotel with guests appreciating the impeccable cleanliness, the organized and courteous demeanor of the employees and the overall respectful and professional treatment received. These compassionate and diligent efforts contribute significantly to the guests' positive experiences, making the hospitality at Hotel Palazzo Reale a standout feature of the property.
Hotel Palazzo Reale receives mixed reviews regarding its Wi-Fi with overall feedback tending towards the negative. While some guests noted that the Wi-Fi was fast, stable and had a good signal in certain areas, the majority reported significant issues. Common complaints mentioned the Wi-Fi being unstable, slow and not very good. Many guests experienced weak signals, spotty coverage and frequent disconnections. The inconsistency in the Wi-Fi performance was highlighted by numerous mentions of poor and fluctuating connections, making it difficult to use streaming services like YouTube and Netflix. Some guests pointed out that the Wi-Fi only worked well in the living room or lobby, leaving other areas like bedrooms with weak or no connection. Reconnecting after leaving the hotel and encountering blind spots were additional frustrations. Overall, while there are reports of satisfactory Wi-Fi in certain conditions, the prevalent experience is one of dissatisfaction and a need for significant improvements in internet connectivity at Hotel Palazzo Reale.
Hotel Palazzo Reale offers a gym that receives mixed reviews from its guests. On the positive side, many guests have praised the gym as great, excellent and very well-equipped, describing it as a good and clean area to get a workout. Some visitors expressed their love for the gym, appreciating its availability during their stay.
However, there are notable areas for improvement. Some reviews pointed out that the gym lacks certain equipment and does not have a heater, which can be inconvenient. Specific issues include a treadmill with missing buttons and a non-functional bike, indicating a need for investment in maintenance and upgrades. While it serves basic needs, the gym would benefit from additional equipment and better upkeep to enhance the guest experience.
Hotel Palazzo Reale's pool area has garnered numerous positive reviews, particularly for its consistently heated pool, which guests describe as perfect and amazing. The indoor heated pool stands out for always being warm, clean and maintained at an ideal temperature, making it incredibly pleasant and inviting, even on rainy days. The space is also noted to be clean and well-kept, enhancing the overall pleasant experience of the pool area.
Guests appreciate that the pool offers a very warm and comfortable environment with some comparing its warmth to a hot tub. Additionally, the pool features a children's area and a sauna, broadening its appeal to both families and adults looking for relaxation. However, some guests mentioned that the pool's opening hours start a bit late at 11 AM, which may be a point to consider when planning your day. Overall, the heated pool at Hotel Palazzo Reale appears to be a standout feature, promising a delightful and warm swimming experience.
Hotel Palazzo Reale offers a range of parking options that guests generally find convenient and satisfactory. The complimentary parking is highlighted as a significant advantage, providing ample value, particularly for families. Guests appreciate the availability of large, covered parking spaces, which are well-organized and clean.
However, several reviews note that the parking lot can be quite tight, making navigation and maneuvering a bit challenging. Despite this, the parking does not seem to pose significant issues for most visitors. There are also mentions of the parking spaces being available inside the hotel with an automatic gate providing added security.
While some found the parking to be somewhat confusing and the exit narrow, the overall sentiment leans positive due to the convenience of having free, on-site parking. The availability of parking spaces ensured that many guests could leave their cars and explore on foot, further adding to their pleasant experience at the hotel.
Hotel Palazzo Reale is an excellent destination for families, offering ample space and family-friendly accommodations. The hotel stands out with its perfect facilities tailored to family needs, including two-bedroom apartments and spacious living areas that accommodate multiple people comfortably. Close to Capivari, yet without the associated noise, it presents an ideal location for a peaceful family stay.
Guests highlighted the convenience and utility of the mini fully-equipped kitchens in the apartments, complete with utensils, a coffee maker, dish towels and even a laundry sink. This feature is particularly beneficial for families traveling with children, allowing for easy meal preparation and added comfort.
Safety is a noted advantage of Hotel Palazzo Reale with guests feeling secure enough to walk around the area at night. The hotel caters well even to families with very young children, as evidenced by favorable reviews from those with infants as young as five and six months old.
While there were no snack options specifically for children, the overall atmosphere is very family-friendly with a pleasant environment. The hotel's focus on providing a relaxing and accommodating stay makes it a recommended choice for family vacations, group travels and anyone seeking an excellent cost-benefit ratio for family accommodations.
Hotel Palazzo Reale boasts a location that guests highly recommend, making it a choice they would definitely return to. The hotel is praised for offering great cost benefit and excellent customer service, aligning well with the expectations of a four-star experience. While some reviews mention that the hotel may not completely match the comfort and amenities typically associated with a four-star rating, it is acknowledged as a quality establishment for its level, fitting the four-star category. Overall, guests find it to be a solid option that meets the criteria of a four-star hotel, despite some minor areas needing repairs.
Hotel Palazzo Reale boasts an impressive heated pool that has garnered enthusiastic praise from its guests. Consistently described as amazing, the pool maintains a perfect, comfortably warm temperature, making it a pleasant experience year-round. Not only does it feature a designated children's area, but it is also accompanied by a clean sauna, enhancing the relaxation options available. Whether enjoying the indoor setting or the overall pleasant ambiance, visitors frequently commend the hotel's ability to ensure their pool time is enjoyable. Many reviews highlight the thermal quality of the pool, emphasizing how the consistently toasty water significantly contributes to an exceptional stay.
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Location
The hotel's peaceful yet accessible locale ensures tranquility while still being remarkably close to the bustling downtown, making it an ideal spot for those wanting to enjoy the best of both worlds. Many reviews note that the convenience of leaving the car at the hotel and exploring on foot adds to the overall pleasant experience. Additionally, the quiet streets surrounding the hotel contribute to a sense of safety and relaxation, further enhancing its appeal.
In sum, the combination of a central yet peaceful setting positions Hotel Palazzo Reale as a top pick for visitors looking to immerse themselves in the heart of Campos do Jordão's attractions without sacrificing comfort and convenience.
Breakfast
The breakfast is not only tasty but also abundant and plentiful, often described as more of a feast than a typical hotel breakfast. Guests note the inclusion of diverse and high-quality food options, from savory to sweet, ensuring there is something for everyone. The breakfast service is well-organized, running until 11:00 am, which adds to its appeal for those who prefer a leisurely start to their day.
Overall, the breakfast at Hotel Palazzo Reale stands out as a major highlight, contributing significantly to guests' overall satisfaction and making it a strong point of the hotel.
Rooms
Guests frequently mention the comfort provided by amenities such as heated mattresses, clean sheets and well-insulated rooms. The overall layout of the accommodations is well-designed, contributing to a pleasant stay. While some rooms show signs of aging and could benefit from modernization, the majority of feedback underscores the superior comfort and ample space available.
The apartments, suitable for larger groups, come with multiple bedrooms and bathrooms, adding to the convenience for families and larger parties. The presence of essential utilities such as refrigerators, microwaves and complete kitchen setups caters to extended stays. The cozy and comfortable ambiance throughout the hotel, combined with its cleanliness and spaciousness, ensures a memorable experience for guests looking for a relaxing and functional retreat.
Beds
The bed accessories, such as pillows and blankets, are also noted for their comfort, contributing to a restful sleep environment. While the majority of reviews emphasize the high quality of the mattress and bedding, a few guests found isolated instances where improvement was needed, such as overly soft mattresses or poor conditions of sofa beds.
In summary, the consensus is clear: the beds at Hotel Palazzo Reale with their heated features and clean, cozy linens, offer a superior sleeping experience that many guests have found to be a highlight of their stay.
Cleanliness
Guests repeatedly mention that the facilities are always very clean and organized, contributing to a comfortable and pleasant stay. The high standards of hygiene are especially appreciated, particularly during the Covid-19 pandemic, where the hotel's ongoing commitment to cleanliness stands out. Alongside the cleanliness, the hotel offers technical assistance for maintaining this standard.
Moreover, the hotel staff is frequently complimented for their friendliness, helpfulness and their competent service in maintaining the cleanliness standards. The combination of meticulous cleaning and well-organized rooms creates an inviting and cozy atmosphere for all who stay at Hotel Palazzo Reale.
Overall, Hotel Palazzo Reale not only impresses with its cleanliness and hygiene but also promotes a welcoming environment through its precise and diligent housekeeping efforts. This focus on cleanliness makes it a standout choice for anyone seeking a spotless and comfortable accommodation experience.
Staff
The hotel team, from the receptionists to the cleaning staff, is noted for their kindness and attentiveness, ensuring a pleasant stay for all visitors. Specific mentions include the exceptional customer service provided by individuals like Mr. Sebastião, whose cheerful assistance with luggage left a memorable impression.
Moreover, the quality of service extends across all areas of the hotel with guests appreciating the impeccable cleanliness, the organized and courteous demeanor of the employees and the overall respectful and professional treatment received. These compassionate and diligent efforts contribute significantly to the guests' positive experiences, making the hospitality at Hotel Palazzo Reale a standout feature of the property.
Wi-Fi
Gym
However, there are notable areas for improvement. Some reviews pointed out that the gym lacks certain equipment and does not have a heater, which can be inconvenient. Specific issues include a treadmill with missing buttons and a non-functional bike, indicating a need for investment in maintenance and upgrades. While it serves basic needs, the gym would benefit from additional equipment and better upkeep to enhance the guest experience.
Pool
Guests appreciate that the pool offers a very warm and comfortable environment with some comparing its warmth to a hot tub. Additionally, the pool features a children's area and a sauna, broadening its appeal to both families and adults looking for relaxation. However, some guests mentioned that the pool's opening hours start a bit late at 11 AM, which may be a point to consider when planning your day. Overall, the heated pool at Hotel Palazzo Reale appears to be a standout feature, promising a delightful and warm swimming experience.
Parking
However, several reviews note that the parking lot can be quite tight, making navigation and maneuvering a bit challenging. Despite this, the parking does not seem to pose significant issues for most visitors. There are also mentions of the parking spaces being available inside the hotel with an automatic gate providing added security.
While some found the parking to be somewhat confusing and the exit narrow, the overall sentiment leans positive due to the convenience of having free, on-site parking. The availability of parking spaces ensured that many guests could leave their cars and explore on foot, further adding to their pleasant experience at the hotel.
Family
Guests highlighted the convenience and utility of the mini fully-equipped kitchens in the apartments, complete with utensils, a coffee maker, dish towels and even a laundry sink. This feature is particularly beneficial for families traveling with children, allowing for easy meal preparation and added comfort.
Safety is a noted advantage of Hotel Palazzo Reale with guests feeling secure enough to walk around the area at night. The hotel caters well even to families with very young children, as evidenced by favorable reviews from those with infants as young as five and six months old.
While there were no snack options specifically for children, the overall atmosphere is very family-friendly with a pleasant environment. The hotel's focus on providing a relaxing and accommodating stay makes it a recommended choice for family vacations, group travels and anyone seeking an excellent cost-benefit ratio for family accommodations.
4 Star
Heated Pool
Yes, Hotel Palazzo Reale has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Palazzo Reale.
No, Hotel Palazzo Reale doesn't allow dogs.
No, parking facilities aren't available at Hotel Palazzo Reale.
Yes, Hotel Palazzo Reale has a gym.
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