BG Tonga Tower
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Summary of reviewsBG Tonga Tower is situated in an idyllic location that offers guests quick access to both the beach and the charming town of Can Picafort, where dining and shopping options abound. The hotel is admired for its tranquil atmosphere, picturesque views of the Bay of Alcudia, and the Tramuntana mountains, making it a sought-after destination for relaxation and family-friendly entertainment.
The breakfast service at BG Tonga Tower is praised for its extensive and high-quality offerings, which include fresh, made-to-order items like pancakes alongside a diverse buffet of international and local flavors. While some guests noted minor inconsistencies with restocking, the majority found the breakfast experience delightful and well-supported by friendly service.
Dinner at the hotel shines with its varied and themed buffet nights, which cater to diverse tastes and are highly quality-driven. Guests appreciate the all-inclusive package for its value and the attentive dining staff, although some chose to avoid peak times due to occasional crowding.
Rooms are consistently acknowledged for their spaciousness, cleanliness, and breathtaking views, particularly from higher floors. Guests appreciate the modern amenities and daily cleaning services, contributing to an overall pleasant and comfortable stay despite minor concerns about soundproofing.
Impeccable cleanliness is a defining feature throughout the hotel, complemented by enthusiastic staff members known for their professionalism and cordiality. Names like Eugenio and Mª Antonia at reception, along with José and Sonia in dining areas, receive special mention for their dedication to guest satisfaction.
The spa offers essential relaxation with features such as a heated pool, sauna, and steam room, despite feedback about its compact size. The pool area is a standout, accommodating guests with a child-friendly environment and a rooftop pool that provides stunning views, all maintained to high standards.
BG Tonga Tower excels as a family-friendly resort, offering various activities such as cycling and archery for all ages without extra charges. The hotel's kids club, guided by enthusiastic leaders, ensures engaging experiences for children, while adults relax and enjoy the scenic surroundings.
While beds receive mixed reviews concerning firmness, many guests find them comfortable, contributing to restful nights. In its aim to achieve four-star status, BG Tonga Tower presents potential with its alluring location and amenities, yet certain aspects—such as food quality and staff demeanor—show room for enhancement. Despite this, the hotel remains a favored choice for those seeking a memorable stay in Mallorca.
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The breakfast service at BG Tonga Tower is praised for its extensive and high-quality offerings, which include fresh, made-to-order items like pancakes alongside a diverse buffet of international and local flavors. While some guests noted minor inconsistencies with restocking, the majority found the breakfast experience delightful and well-supported by friendly service.
Dinner at the hotel shines with its varied and themed buffet nights, which cater to diverse tastes and are highly quality-driven. Guests appreciate the all-inclusive package for its value and the attentive dining staff, although some chose to avoid peak times due to occasional crowding.
Rooms are consistently acknowledged for their spaciousness, cleanliness, and breathtaking views, particularly from higher floors. Guests appreciate the modern amenities and daily cleaning services, contributing to an overall pleasant and comfortable stay despite minor concerns about soundproofing.
Impeccable cleanliness is a defining feature throughout the hotel, complemented by enthusiastic staff members known for their professionalism and cordiality. Names like Eugenio and Mª Antonia at reception, along with José and Sonia in dining areas, receive special mention for their dedication to guest satisfaction.
The spa offers essential relaxation with features such as a heated pool, sauna, and steam room, despite feedback about its compact size. The pool area is a standout, accommodating guests with a child-friendly environment and a rooftop pool that provides stunning views, all maintained to high standards.
BG Tonga Tower excels as a family-friendly resort, offering various activities such as cycling and archery for all ages without extra charges. The hotel's kids club, guided by enthusiastic leaders, ensures engaging experiences for children, while adults relax and enjoy the scenic surroundings.
While beds receive mixed reviews concerning firmness, many guests find them comfortable, contributing to restful nights. In its aim to achieve four-star status, BG Tonga Tower presents potential with its alluring location and amenities, yet certain aspects—such as food quality and staff demeanor—show room for enhancement. Despite this, the hotel remains a favored choice for those seeking a memorable stay in Mallorca.
Hotel with Swimming Pool
This hotel features 2 outdoor swimming pools and a full-service spa offering massages, body treatments, and facials. It also provides recreational amenities like an outdoor tennis court and a sauna.
Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
Hotel with Tennis Courts
This hotel includes tennis courts among its recreational amenities, offering guests the chance to play tennis during their stay.
4-Star Hotel
This hotel features multiple seasonal outdoor swimming pools set in gardens. It offers rooms with balconies. It provides a wide array of facilities suitable for families and those seeking an all-inclusive experience.
Hotel with Outdoor Pool
As a large hotel, this property is equipped with outdoor pool facilities for guests to enjoy during their stay in Can Picafort.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Cheap Hotel
Hotel with Gym
Hotel for Yoga
Hotel with Pool Water Slide
Hotel with Children's Pool
Hotel with Indoor Pool
Guest Reviews
BG Tonga Tower enjoys an enviable location that guests appreciate for its proximity to both the beach and city center while maintaining a tranquil atmosphere. The hotel is strategically positioned for easy beach access, with a flat walk of about ten minutes bridging the distance. This proximity to the sea makes it ideal for beachgoers who relish a slight stroll without needing direct beachfront properties. Additionally, travelers find pleasure in the picturesque surroundings, with stunning views of the Bay of Alcudia and the Tramuntana mountains that can be admired from various vantage points throughout the hotel, such as the rooftop terrace on the 13th floor.
The quiet area enhances the charm of the hotel’s location, which is close to bus stops and city conveniences, yet remains distant from the chaos. The vibrant town of Can Picafort offers guests charming dining options, delightful shops, and access to a beautiful beach, adding to the appeal. Within minutes, visitors can immerse themselves in the local scene or find relaxation on the sandy shores. Families particularly enjoy the extensive entertainment options provided by the hotel, catering to both children and adults, making BG Tonga Tower a versatile choice for a lovely island retreat.
The breakfast experience at BG Tonga Tower is predominantly praised for its exceptional quality and variety. Guests continuously highlight the extensive selection available, ensuring that there is something for every palate. The breakfast buffet is regarded as a good mix of international and local flavors, featuring options from pastries and fresh omelettes to beans, sausages, and fruits. The buffet's freshness and the availability of hot dishes daily receive commendation, with guests appreciating the inclusion of fresh, made-to-order items like pancakes.
Although the breakfast service impresses with its abundance and cleanliness, a few guests noted inconsistencies such as a lack of restocking close to the end of breakfast service, which can affect the selection for those arriving later. While certain guests found the breakfast merely adequate, the majority acknowledge the impressive spread and quality.
Overall, the BG Tonga Tower delivers a delightful breakfast experience, reinforced by the hotel's meticulous attention to cleanliness and hospitality. Guests feel well-catered for with free drinks and friendly service, adding to the overall positive atmosphere of the hotel.
BG Tonga Tower offers a dining experience that is highlighted by its expansive and varied buffet selection, noted for its high quality and appealing themed nights, such as sushi or Mexican. Guests frequently enjoyed the dinners, describing them as excellent and spectacular with plenty of options catering to various tastes and nationalities. The overall quality of food was consistently praised, with many diners appreciating the fresh and diverse daily changing selections at the buffet. The all-inclusive package seemed particularly worthwhile, providing diners with great value for a seamless buffet experience. Despite some feedback on the buffet timing being a bit restrictive resulting in overcrowding, the attentive staff and delightful dining atmosphere added to the positive dining experience. While there were isolated mentions of the food being average, repetitive, or requiring additional seasoning, the overwhelming sentiment is satisfaction with the choice and quality offered, especially in the rooftop restaurant where dining added a special touch to the evening.
BG Tonga Tower offers guests a variety of room options that have been well received for their spaciousness and cleanliness. The rooms are consistently described as large and airy, with many featuring stunning views, particularly from higher floors and terraces. Guests appreciate the modern furnishings and the fact that rooms are equipped with amenities like air conditioning, bathtubs, and balconies. Daily room cleaning and towel exchanges contribute to the overall impression of a well-maintained environment. While some reviews mention that the soundproofing could be improved and that some rooms are smaller, many guests find them adequately comfortable and cozy. Suites, in particular, are noted for their size and comfort. The hotel's well-maintained facilities and the stunning sea and mountain views from the rooms and rooftop bar are highlights for many visitors. Overall, the rooms at BG Tonga Tower are praised for being comfortable, clean, and delivering on their promise of a pleasant stay.
At the BG Tonga Tower, guests have had varying experiences with the beds. Many reviews highlight the comfort of the beds, describing them as comfortable or even very comfortable, which contributes to a restful night's sleep. Some guests mentioned comfortable bedding, ensuring a cozy stay. However, there are mixed opinions, with some finding the beds and mattresses to be on the softer side, while others described them as too hard or even rock hard. A few guests noted discomfort with the extra beds, stating they were thin, poorly made, or simply uncomfortable. Additionally, some guests experienced issues with the mattresses sliding on their bases. Overall, while comfort was a common theme, opinions on the firmness and supportiveness of the beds varied among guests.
BG Tonga Tower is a hotel that consistently impresses guests with its impeccable cleanliness. Throughout the hotel, from rooms to common areas, cleanliness is a recurring highlight noted by visitors. Rooms are described as spotless, with daily cleaning service ensuring a consistently fresh experience. The hotel's recent renovations contribute to its new and well-maintained appearance, enhancing guest satisfaction. Both the facilities and amenities are meticulously preserved, adding to the comfort and convenience of the stay.
The friendly and attentive staff further enrich the experience by maintaining high standards of hygiene throughout the hotel, from the immaculately cleaned pools to the well-organized common areas. Additionally, guests appreciate the comfortable beds, underscoring the importance of both cleanliness and comfort. Overall, BG Tonga Tower stands out for its exceptional cleanliness, friendly service, and well-maintained facilities, creating a rewarding stay for guests seeking a pristine and pleasant environment.
BG Tonga Tower is renowned for its exceptionally friendly and helpful staff, consistently providing guests with memorable service. The hotel boasts a commendable team across all departments, from reception to the restaurant, bar, and housekeeping. Noteworthy mentions include Eugenio and Mª Antonia at reception, as well as José and Sonia, who stand out for their professionalism and dedication in the dining areas.
Guests frequently highlight the kindness, politeness, and attentiveness of the entire staff, who strive to ensure high customer satisfaction. The waiters and the head waiter, in particular, have been described as fantastic and very attentive, respecting the precision of service standards.
While the reception is often noted for its sweetness and efficiency, there are occasional mentions of the reception staff as being bland or unfriendly, though these seem to be exceptions rather than the rule. Overall, the atmosphere created by the staff is one of warmth and friendliness, with a consistently professional approach that significantly contributes to a positive guest experience.
The spa at BG Tonga Tower receives mixed reviews, with guests frequently mentioning its small size, which some find a bit cramped. Despite this, several guests praise the facility as "wonderful," highlighting its features like the heated pool, sauna, and steam room. One of the added conveniences is that guests can use the spa for a shower, especially beneficial before late departures. However, some guests suggest improvements in privacy and location, noting its proximity to the exit as a minor drawback. Although there's a mention of the mini bar water tasting like tap water, this does not directly impact the positive impressions of the spa experience. Overall, despite its size, the spa offers a decent retreat for relaxation and rejuvenation during a stay at the hotel.
BG Tonga Tower offers an impressive pool experience that greatly enhances a stay at this welcoming hotel. Guests frequently commend the extensive and beautiful pool facilities, including a large main pool and several other pools tailored to different preferences, such as a child-friendly pool with security gates. The spacious and clean outdoor areas surrounding the pools provide ample space for sun loungers and make it a relaxing haven for guests. Maintained to a high standard, the pools are described as very nice and contribute to the peaceful ambiance of the hotel.
Moreover, guests can enjoy additional poolside amenities, such as a rooftop pool offering stunning views, further enriching their time by the water. While the temperature of the water could occasionally be on the cooler side, the overall maintenance and aesthetic appeal of the pools remain consistent highlights. Despite reports of occasional crowding, especially around the main swimming area, the vastness and variety of the pools cater well to relaxation and leisure. Alongside excellent dining options and hospitable staff, the pool areas stand out as a major attraction at BG Tonga Tower, leaving guests eager to linger and enjoy their poolside moments.
Located in Mallorca, BG Tonga Tower emerges as an ideal destination for families seeking a harmonious blend of relaxation and entertainment. The hotel offers an array of facilities catering to both adults and children, ensuring a comfortable stay with multiple pools, a jacuzzi, and diverse activities. Families can enjoy archery, cycling, tennis, and ping pong without incurring extra costs, adding value to their holiday experience.
Entertainment is a key component, especially for children, with activities planned throughout the day and early evening, including the kids club. The international nature of the club, led by dedicated leaders, ensures that children from various backgrounds can participate and enjoy the offerings. This focus on engaging younger guests allows adults to relax amidst the stunning views from balconied rooms, knowing their children are entertained.
Even though the hotel is filled with kids, it successfully caters to adults alongside, providing a smooth and enjoyable experience for all. Whether as couples or families, BG Tonga Tower is a highly recommended destination for those looking to enjoy a family-friendly holiday with excellent service and memorable entertainment.
BG Tonga Tower, a hotel that teeters between three-star and four-star ratings, offers guests a mixed experience when it comes to facilities and services. While it has the potential to rival four-star establishments, certain aspects leave room for improvement. The food is frequently cited as not meeting four-star standards, with guests commenting on its overall mediocre quality and the limited variety in the buffet. Additionally, the lack of readily available amenities like water at night has been noted as a shortcoming for a hotel in this category.
Rooms are described as austere, suggesting that they could benefit from more luxurious touches expected at this level. The atmosphere among the staff is another area where guests have observed inconsistencies, with some finding them overwhelmed and lacking the friendly demeanor that might be anticipated at a superior-rated establishment.
Despite these points, the hotel still draws guests with its potential, and for some, it holds the charm and offerings that justify its star rating. However, for a fully satisfactory experience, guests might find that certain elements of the service and offerings need to be refined to truly align with its aspirational four-star status.
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Location
The quiet area enhances the charm of the hotel’s location, which is close to bus stops and city conveniences, yet remains distant from the chaos. The vibrant town of Can Picafort offers guests charming dining options, delightful shops, and access to a beautiful beach, adding to the appeal. Within minutes, visitors can immerse themselves in the local scene or find relaxation on the sandy shores. Families particularly enjoy the extensive entertainment options provided by the hotel, catering to both children and adults, making BG Tonga Tower a versatile choice for a lovely island retreat.
Breakfast
Although the breakfast service impresses with its abundance and cleanliness, a few guests noted inconsistencies such as a lack of restocking close to the end of breakfast service, which can affect the selection for those arriving later. While certain guests found the breakfast merely adequate, the majority acknowledge the impressive spread and quality.
Overall, the BG Tonga Tower delivers a delightful breakfast experience, reinforced by the hotel's meticulous attention to cleanliness and hospitality. Guests feel well-catered for with free drinks and friendly service, adding to the overall positive atmosphere of the hotel.
Dinner
Rooms
Beds
Cleanliness
The friendly and attentive staff further enrich the experience by maintaining high standards of hygiene throughout the hotel, from the immaculately cleaned pools to the well-organized common areas. Additionally, guests appreciate the comfortable beds, underscoring the importance of both cleanliness and comfort. Overall, BG Tonga Tower stands out for its exceptional cleanliness, friendly service, and well-maintained facilities, creating a rewarding stay for guests seeking a pristine and pleasant environment.
Staff
Guests frequently highlight the kindness, politeness, and attentiveness of the entire staff, who strive to ensure high customer satisfaction. The waiters and the head waiter, in particular, have been described as fantastic and very attentive, respecting the precision of service standards.
While the reception is often noted for its sweetness and efficiency, there are occasional mentions of the reception staff as being bland or unfriendly, though these seem to be exceptions rather than the rule. Overall, the atmosphere created by the staff is one of warmth and friendliness, with a consistently professional approach that significantly contributes to a positive guest experience.
Spa
Pool
Moreover, guests can enjoy additional poolside amenities, such as a rooftop pool offering stunning views, further enriching their time by the water. While the temperature of the water could occasionally be on the cooler side, the overall maintenance and aesthetic appeal of the pools remain consistent highlights. Despite reports of occasional crowding, especially around the main swimming area, the vastness and variety of the pools cater well to relaxation and leisure. Alongside excellent dining options and hospitable staff, the pool areas stand out as a major attraction at BG Tonga Tower, leaving guests eager to linger and enjoy their poolside moments.
Family
Entertainment is a key component, especially for children, with activities planned throughout the day and early evening, including the kids club. The international nature of the club, led by dedicated leaders, ensures that children from various backgrounds can participate and enjoy the offerings. This focus on engaging younger guests allows adults to relax amidst the stunning views from balconied rooms, knowing their children are entertained.
Even though the hotel is filled with kids, it successfully caters to adults alongside, providing a smooth and enjoyable experience for all. Whether as couples or families, BG Tonga Tower is a highly recommended destination for those looking to enjoy a family-friendly holiday with excellent service and memorable entertainment.
4 Star
Rooms are described as austere, suggesting that they could benefit from more luxurious touches expected at this level. The atmosphere among the staff is another area where guests have observed inconsistencies, with some finding them overwhelmed and lacking the friendly demeanor that might be anticipated at a superior-rated establishment.
Despite these points, the hotel still draws guests with its potential, and for some, it holds the charm and offerings that justify its star rating. However, for a fully satisfactory experience, guests might find that certain elements of the service and offerings need to be refined to truly align with its aspirational four-star status.
Yes, BG Tonga Tower has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at BG Tonga Tower.
No, BG Tonga Tower doesn't allow dogs.
No, parking facilities aren't available at BG Tonga Tower.
Yes, BG Tonga Tower has a gym.
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