Hotel Dolomiti Schloss
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Summary of reviewsHotel Dolomiti Schloss, nestled in the heart of Canazei village at the foot of Mount Marmolada, is acclaimed for its prime location. The central position offers easy access to local facilities, shopping, restaurants, nightlife and ski lifts, making it an ideal spot for both relaxation and adventure. Guests enjoy the well-maintained and elegant structure, historic charm, cozy decor and friendly staff, which collectively enhance the welcoming atmosphere.
The hotel’s breakfast generally receives positive feedback for its variety, quality and abundance, catering to both sweet and savory preferences. Fresh fruit juices and diverse selections help ensure a satisfying start to the day, despite occasional mentions of crowding and noise during peak times.
Dinner offerings are also well-regarded with the hotel’s restaurant excelling in typical mountain dishes served in a warm and inviting atmosphere. The Kaiserstube dining venue is particularly praised for its excellent cuisine and attention to detail. Guests enjoy both buffet and menu options, although some report inconsistencies in food quality.
Rooms at Hotel Dolomiti Schloss are spacious, clean and comfortable with many offering stunning mountain views from balconies. The rustic charm and modern comforts create a pleasant ambiance, although some economy rooms are noted to be small or in need of renovation. Overall, the cleanliness and upkeep of the rooms contribute positively to the guest experience.
Staff at the hotel are frequently commended for their friendliness, professionalism and multilingual capabilities. The exceptional service from management and staff enhances the guest experience, creating a personal and inviting atmosphere.
While Wi-Fi connectivity can be weak and inconsistent, the hotel’s wellness center provides a good relaxation spot, albeit small and requiring reservations. The additional fee and limited availability might be drawbacks for some.
Parking receives mixed reviews with free street parking and private garages available, though spaces are limited and can be challenging to find during peak seasons.
Families will find the hotel friendly and accommodating with a welcoming environment despite some noise from other guests. The hotel's location is convenient for exploring the village and accessing ski lifts, making it an excellent base for family vacations and ski enthusiasts.
The quality of beds varies with many guests finding them comfortable while others report issues with hard or sagging mattresses and flat pillows. Recommendations for updates in bedding are noted to enhance the overall sleeping experience.
Despite some areas requiring improvement, Hotel Dolomiti Schloss offers a charming and hospitable stay with its strategic location, beautiful scenery and helpful staff, making it a worthwhile choice for travelers in the Dolomites region.
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The hotel’s breakfast generally receives positive feedback for its variety, quality and abundance, catering to both sweet and savory preferences. Fresh fruit juices and diverse selections help ensure a satisfying start to the day, despite occasional mentions of crowding and noise during peak times.
Dinner offerings are also well-regarded with the hotel’s restaurant excelling in typical mountain dishes served in a warm and inviting atmosphere. The Kaiserstube dining venue is particularly praised for its excellent cuisine and attention to detail. Guests enjoy both buffet and menu options, although some report inconsistencies in food quality.
Rooms at Hotel Dolomiti Schloss are spacious, clean and comfortable with many offering stunning mountain views from balconies. The rustic charm and modern comforts create a pleasant ambiance, although some economy rooms are noted to be small or in need of renovation. Overall, the cleanliness and upkeep of the rooms contribute positively to the guest experience.
Staff at the hotel are frequently commended for their friendliness, professionalism and multilingual capabilities. The exceptional service from management and staff enhances the guest experience, creating a personal and inviting atmosphere.
While Wi-Fi connectivity can be weak and inconsistent, the hotel’s wellness center provides a good relaxation spot, albeit small and requiring reservations. The additional fee and limited availability might be drawbacks for some.
Parking receives mixed reviews with free street parking and private garages available, though spaces are limited and can be challenging to find during peak seasons.
Families will find the hotel friendly and accommodating with a welcoming environment despite some noise from other guests. The hotel's location is convenient for exploring the village and accessing ski lifts, making it an excellent base for family vacations and ski enthusiasts.
The quality of beds varies with many guests finding them comfortable while others report issues with hard or sagging mattresses and flat pillows. Recommendations for updates in bedding are noted to enhance the overall sleeping experience.
Despite some areas requiring improvement, Hotel Dolomiti Schloss offers a charming and hospitable stay with its strategic location, beautiful scenery and helpful staff, making it a worthwhile choice for travelers in the Dolomites region.
Hotel near Ski Resorts
The hotel is a short walk from one of the cable cars into the main ski area. This allows for quick and easy access to the slopes.
Hotel with Spa
The hotel has a spa featuring jacuzzis, saunas and a steam room. It is centrally located near shops and ski lifts and is noted for its spacious and elegant rooms.
Family Friendly Hotel
This hotel is popular with families. It may also be pet-friendly. It is well-equipped with amenities suitable for children.
Dog Friendly Hotel
This hotel is recognized as dog-friendly. It provides a welcoming atmosphere for dogs and their owners in Canazei.
Business Hotel
This hotel has meeting/banquet facilities and a business center. It also offers services like safety deposit boxes and a shared lounge/TV area.
Accessible Hotel
Hotel Dolomiti Schloss is listed as having disabled facilities.
4-Star Hotel
Features a Habsburg inheritance and includes a wellness center and free WiFi in public areas.
Romantic Hotel
Hotel with Parking
Hotel with Gym
About Hotel Dolomiti Schloss
License: IT022039A1W67Q6UBV
Guest Reviews
Location
Breakfast
Quality is also highlighted with several guests noting the high standard of the breakfast offerings. Fresh fruit juices, as well as both sweet and savory items, contribute to a well-rounded meal to start the day. Specific mentions of the excellent, tasty and very good quality underline that the overall breakfast experience is quite favorable.
Nonetheless, there are a few areas where improvements could be made. Some reviews mention that the breakfast can become crowded and noisy, which might detract from the experience. Additionally, there are occasional remarks about the breakfast being only average, basic or lacking in certain aspects, like fresh vegetables or sufficient diversity for a four-star hotel.
Despite these minor drawbacks, the staff generally receive good feedback for their breakfast service with comments about their friendliness and efficiency. The central location of the hotel, along with clean and spacious rooms, further enhances the overall appeal of dining at Hotel Dolomiti Schloss. The plentiful and top-notch breakfast options make it a solid choice for travelers seeking a fulfilling start to their day.
Dinner
Guests frequently appreciate the buffet and menu forms available, noting the cheerful environment and friendly staff. Diners also commend the restaurant for its special menu, worthy of a first-class establishment and the attention to detail in every course. The breakfast, too, is generally well-regarded with many finding it to be consistently good and satisfying.
However, there are mixed opinions regarding the quality of the food with some reviews pointing out areas for improvement, especially for a 4-star hotel. While many diners are pleased with the culinary offerings, a few express that the dinner can be quite ordinary or poor on occasion, noting specific issues such as food temperature and quality discrepancies.
Overall, while most guests find the dinner experience at Hotel Dolomiti Schloss to be very good to excellent, there are instances where the food quality could be elevated to meet the higher expectations set by other aspects of the hotel's ambiance and service.
Rooms
The rustic charm and character of the rooms have been mentioned frequently with guests noting their cozy and spacious layouts. The hotel’s premises are well-maintained, contributing to the overall pleasant experience.
However, there are some mixed comments. While some rooms are described as spacious and beautifully decorated, others are noted to be small or not as depicted in photographs. This seems particularly true for economy rooms, which several guests found cramped and in need of renovation. A few rooms had issues like low ceilings, unpleasant smells or insufficient storage space and some guests were assigned rooms that differed from their bookings.
Despite these occasional drawbacks, the overall impression is positive with many guests expressing satisfaction with the cleanliness, comfort and unique style of the rooms. The hotel's attentive upkeep and beautiful setting contribute to its appeal, making it a worthwhile choice for travelers seeking a blend of rustic charm and modern comfort.
Beds
However, not all feedback is positive. Some guests have found the beds to be hard and uncomfortable with a few mentioning issues such as sagging mattresses and flat pillows. These isolated issues suggest that while many rooms offer a restful night’s sleep, there may be inconsistencies in bed quality across the hotel. Recommendations for replacing some of the mattresses and pillows have also been made, indicating that updates could enhance guest satisfaction.
Overall, while there are some areas needing improvement, many guests have experienced a comfortable stay at Hotel Dolomiti Schloss, especially in rooms with newer or well-maintained bedding.
Cleanliness
However, some reviews highlight areas for improvement in specific aspects of room maintenance. Instances of mold between tiles, hair in bathroom fixtures and dust in some corners have been mentioned, indicating that while the general standard is high, occasional lapses in thoroughness do occur.
Despite these occasional criticisms, the feedback on the cleanliness of the hotel remains predominantly positive, creating an overall impression of a clean and comfortable stay at Hotel Dolomiti Schloss.
Staff
The manager, Niccola, received specific mentions for providing special and personalized service, enhancing the guest experience. The director, Schiro, was also noted as a special person, contributing to the overall positive sentiment towards the hotel's management.
Despite some criticisms regarding the staff at breakfast and occasional issues of stress or unprofessionalism, the overwhelming majority of reviews highlight the staff's kindness and helpfulness. Guests frequently praised the staff's availability and willingness to meet their needs promptly. The courteous and kind nature of the staff left a lasting impression, making the hotel's service feel both personal and professional.
In summary, the staff at Hotel Dolomiti Schloss play a pivotal role in creating a positive and welcoming atmosphere with numerous mentions of friendly, helpful and professional service. These attributes significantly contribute to guests' enjoyable stays and high levels of satisfaction.
Wi-Fi
Spa
While the wellness area is generally good, some guests found the facilities lacking and mentioned that the pool and the overall size of the spa fell short of expectations. The spa operates only in the afternoon and requires crossing passage zones to reach, which might be inconvenient for some.
The spa services are available only by reservation, which allows for a more private experience, described by some as an hour of pure relaxation. However, the lack of staff at the entrance and the early closing of the sauna were noted as areas for improvement. Furthermore, WiFi does not extend to the spa and there are additional charges for underground parking.
Parking
However, issues with the hotel’s parking management were noted, citing a lack of adequate parking spaces for the number of rooms available. Larger vehicles often face complications as spots for them are non-existent. This scarcity extends to limited spaces in the courtyard and external garages, leading to instances where guests had to look for parking in the surrounding village. Given these constraints, guests are advised to plan accordingly, especially during peak seasons.
Family
Ski
4 Star
While the hotel's historic charm and grandiose facade create an impressive first impression, many guests felt that it did not fully live up to the four-star standards in terms of service and facilities. Reviews consistently mention that the level of service and the quality of amenities fell short of what is typically expected at this tier. Some felt that the breakfast offerings and room assignments were not aligned with the premium status the hotel claims, including instances of receiving accommodation in attic rooms, which was seen as less than ideal for a four-star hotel.
Overall, while Hotel Dolomiti Schloss holds a prominent place in Canazei's landscape with its longstanding heritage, it appears there are areas where it could improve to better meet the full expectations tied to its four-star rating.
Luxury
Romantic
No, Hotel Dolomiti Schloss doesn't have any pool.
Yes, a spa is available at Hotel Dolomiti Schloss.
Yes, Hotel Dolomiti Schloss welcomes dogs.
Yes, parking facilities are available at Hotel Dolomiti Schloss.
Yes, Hotel Dolomiti Schloss has a gym.
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