Royal Solaris Cancun - All Inclusive
Cancun
21.05023500,
-86.78292100
,
Blvd. Kukulcan Km. 20.5. Lote. 64 2a Etapa. Sección A, Zona Hotelera
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Info
Summary of reviewsRoyal Solaris Cancun - All Inclusive enjoys a prime beachfront location in Cancun's hotel zone, offering stunning ocean views and easy access to an uncrowded beach. Although the immediate vicinity lacks vibrant local culture, excellent transportation options make city exploration convenient. The hotel's central position near the airport ensures guests can maximize their vacation time and it is a well-regarded family-friendly destination with a balance of relaxation and activity.
Breakfast at the hotel receives mixed reviews with guests appreciating the wide variety and good quality of food at spots like 'Las Fuentes' and 'Café Solaris'. Despite the appeal of omelets, grilled meats, pastries and healthier options like yogurt and fresh fruits, some find the menu repetitive and suggest more fruit and healthier snack choices. Service can be inconsistent but generally maintains a positive experience.
Dinner experiences are largely positive, especially at specialty restaurants like Marco Polo and Bogavantes, known for excellent service and delicious food. Though buffet options receive mixed feedback for quality and variety, the overall dining experience is enhanced by friendly staff and diverse meal choices. Reservations can be a hassle, requiring early and long waits.
Rooms at Royal Solaris Cancun - All Inclusive are praised for their spaciousness, cleanliness and beautiful views. Renovated rooms and modern amenities like mini fridges and balconies with jacuzzis add to the appeal. However, some mention issues with outdated decor, poor soundproofing and air conditioning problems. Despite these concerns, the overall comfort and attractiveness of the rooms receive positive feedback.
Cleanliness is a standout feature with high marks for spotless rooms, well-maintained facilities and overall hygiene. Daily cleaning and efficient staff contribute to a tidy, welcoming environment. Even the hotel's beach and common areas, though occasionally facing minor issues, are generally well-kept.
The hotel's staff frequently receive praise for their friendliness and attentiveness. Pool and bar staff, as well as housekeeping, are particularly noteworthy for their exceptional service. However, guests note room for improvement in the children’s area and reception staff and some report waiters prioritizing guests who tip well.
Wi-Fi service at the hotel is a notable weakness with many guests experiencing weak, unstable or non-existent connections, particularly in higher floors and private rooms. Wi-Fi is more reliable in public areas like the lounge and pool.
The spa receives high praise for its quality massage services and professional staff, despite higher service costs and pushy sales tactics. The pool area also shines with its variety of pools, including kid-friendly options and amenities like a pool bar. While visitors appreciate the quality and entertainment available, some criticize early closing times and insufficient shade.
The beach is a highlight with its clean sands, turquoise waters and easy access. Though rough waters and red flags sometimes limit swimming, the beach remains a beautiful and enjoyable feature. Families find the hotel’s location ideal with great facilities catering well to kids, making it a favored choice among family-friendly resorts.
Overall, Royal Solaris Cancun - All Inclusive impresses with its location, family-friendly environment, cleanliness and attentive service, despite areas needing improvement like Wi-Fi and breakfast variety.
Categories
Breakfast at the hotel receives mixed reviews with guests appreciating the wide variety and good quality of food at spots like 'Las Fuentes' and 'Café Solaris'. Despite the appeal of omelets, grilled meats, pastries and healthier options like yogurt and fresh fruits, some find the menu repetitive and suggest more fruit and healthier snack choices. Service can be inconsistent but generally maintains a positive experience.
Dinner experiences are largely positive, especially at specialty restaurants like Marco Polo and Bogavantes, known for excellent service and delicious food. Though buffet options receive mixed feedback for quality and variety, the overall dining experience is enhanced by friendly staff and diverse meal choices. Reservations can be a hassle, requiring early and long waits.
Rooms at Royal Solaris Cancun - All Inclusive are praised for their spaciousness, cleanliness and beautiful views. Renovated rooms and modern amenities like mini fridges and balconies with jacuzzis add to the appeal. However, some mention issues with outdated decor, poor soundproofing and air conditioning problems. Despite these concerns, the overall comfort and attractiveness of the rooms receive positive feedback.
Cleanliness is a standout feature with high marks for spotless rooms, well-maintained facilities and overall hygiene. Daily cleaning and efficient staff contribute to a tidy, welcoming environment. Even the hotel's beach and common areas, though occasionally facing minor issues, are generally well-kept.
The hotel's staff frequently receive praise for their friendliness and attentiveness. Pool and bar staff, as well as housekeeping, are particularly noteworthy for their exceptional service. However, guests note room for improvement in the children’s area and reception staff and some report waiters prioritizing guests who tip well.
Wi-Fi service at the hotel is a notable weakness with many guests experiencing weak, unstable or non-existent connections, particularly in higher floors and private rooms. Wi-Fi is more reliable in public areas like the lounge and pool.
The spa receives high praise for its quality massage services and professional staff, despite higher service costs and pushy sales tactics. The pool area also shines with its variety of pools, including kid-friendly options and amenities like a pool bar. While visitors appreciate the quality and entertainment available, some criticize early closing times and insufficient shade.
The beach is a highlight with its clean sands, turquoise waters and easy access. Though rough waters and red flags sometimes limit swimming, the beach remains a beautiful and enjoyable feature. Families find the hotel’s location ideal with great facilities catering well to kids, making it a favored choice among family-friendly resorts.
Overall, Royal Solaris Cancun - All Inclusive impresses with its location, family-friendly environment, cleanliness and attentive service, despite areas needing improvement like Wi-Fi and breakfast variety.
Beachfront Resort
This all-inclusive resort offers a beachfront location with a range of amenities and activities. It provides a fun and enjoyable atmosphere for families and couples seeking a memorable vacation.
Family Friendly Resort
This all-inclusive resort offers a variety of family-friendly amenities, including a kids' club, multiple pools, and entertainment options. The convenient location and all-inclusive package make it a popular choice for families.
Resort with Swimming Pool
Royal Solaris Cancun provides an all-inclusive experience with a focus on entertainment and family-friendly activities. It features multiple pools, a mini-water park, and live shows.
Children's Pool Pool Water Slide Outdoor Pool
Resort with Gym
This all-inclusive resort features a fitness center, an outdoor pool and massage services. The fitness center is equipped with standard machines and free weights.
Resort with All Inclusive Packages
Royal Solaris Cancun is a family-friendly all-inclusive resort that offers a range of activities and amenities, including multiple pools, a kids' club, and diverse dining options. It's known for its entertainment and lively atmosphere.
Resort with Outdoor Pool
Royal Solaris Cancun has outdoor pools. Its all-inclusive offerings and family-friendly amenities make it a convenient and enjoyable choice.
Resort with Pool Water Slide
Potentially includes some smaller slides or water features within its pool area. Provides a family-friendly atmosphere with various activities and entertainment options.
Resort with Children's Pool
Offers a family-friendly atmosphere with a kids club, multiple pools including a dedicated children's pool, and organized activities for children and teens. Features comfortable rooms and suites suitable for families.
Luxury Resort
Resort near The Beach
Resort with Spa
Romantic Resort
Business Resort
Resort with Parking
4-Star Resort
Guest Reviews
Nestled in a prime location, the Royal Solaris Cancun - All Inclusive provides an ideal spot for both relaxation and exploration. The hotel's beachfront placement offers guests stunning views of the turquoise waters and easy access to a beautiful, uncrowded beach. The location also serves as a convenient hub for various activities and tours, being centrally situated in the hotel zone and just a short distance from the airport—perfect for those wanting to maximize their vacation time.
While the immediate surroundings may lack a vibrant local scene within walking distance, the property compensates with excellent transportation options, including a nearby bus stop, making it easy to venture into the city or visit nearby attractions. Many guests highlight the seamless blend of modern amenities with proximity to both the lagoon and ocean, merging natural beauty with convenience.
The hotel's central position also means guests are never far from a variety of restaurants and entertainment options, reinforcing its reputation as a family-friendly destination. For those seeking a balanced experience of relaxation and activity, the Royal Solaris Cancun - All Inclusive stands out with its superb location, clean facilities and unparalleled oceanfront views.
The breakfast experience at Royal Solaris Cancun - All Inclusive offers a mix of impressions, largely positive, although there are areas noted for improvement. Guests frequently highlight a wide variety of breakfast options with many appreciating the quality and taste of the food. Popular breakfast spots include 'Las Fuentes' and 'Café Solaris', where the buffet is described as varied and delicious. Fresh omelets, grilled meats and a range of pastries and desserts, including 10 varieties of bread, add to the allure. Some guests also enjoyed healthier options like yogurts, muesli and fresh fruits, though others noted that the variety of fruits and healthier snack alternatives could be improved.
However, there are recurring mentions of the breakfast menu being repetitive and lacking some items like bacon or chicken for tacos. A few guests pointed out that the buffet, while generally good, tends to look the same every day. Service is another mixed aspect with some citing rude or pushy staff and long waiting times at stations. Despite these critiques, many guests still found the overall breakfast experience to be positive, praising the cleanliness, comfort of the dining rooms and the generally good quality of food. While some noted the absence of a coffee machine and outdoor seating for breakfast, the grab-and-go options were appreciated for their convenience.
In conclusion, while the breakfast at Royal Solaris Cancun - All Inclusive generally receives good reviews for its variety and taste, there are suggestions for more fruit options, healthier snacks and better service to enhance the overall dining experience.
Dinner at Royal Solaris Cancun - All Inclusive generally receives positive feedback, particularly at the reservation-only restaurants such as Marco Polo and Bogavantes, which guests describe as offering excellent service and delicious, varied food. The specialty restaurants stand out for their superior quality and memorable dining experiences with the shrimp in creamy sauce and the sushi by the pool being notable highlights.
However, the process of securing reservations can be frustrating and time-consuming, potentially involving long queues early in the morning. In contrast, the buffet options receive mixed reviews with some guests appreciating the variety and spread, while others find the quality inconsistent and repetitive.
Guests with specific dietary needs, such as gluten-free or vegetarian options, might find the offerings lacking. Nonetheless, the overall dining experience is bolstered by friendly staff and a range of culinary options, making the dining aspect largely commendable despite a few logistical and quality concerns.
The rooms at 'Royal Solaris Cancun - All Inclusive' receive mixed feedback from guests. Many reviewers highlight the spaciousness and cleanliness of the accommodations with numerous mentions of large rooms, ocean views and comfortable beds. Guests appreciate the newly renovated rooms and the beautiful views, particularly those overlooking the sea or lagoon. Several reviews mention modern amenities like mini fridges, coffee makers and balconies with jacuzzis. However, there are complaints about outdated rooms, poor soundproofing and issues with air conditioning and room locks. Some guests found the rooms to be small and there were occasional reports of discomfort with bedding and general room conditions. Despite these issues, the overall consensus emphasizes the comfort, cleanliness and attractive views provided by the rooms at the resort.
At Royal Solaris Cancun - All Inclusive, the feedback on the beds is largely positive. Guests frequently highlight the comfort of the beds, often describing them as comfortable or even spectacular. Many have found the mattresses to be very comfortable, leading to an overall positive sleeping experience. Soft pillows have also been praised, offering a pleasant surprise compared to the harder ones typically found in hotels.
Though the majority of reviews focus on the comfort and quality of the beds, a few guests mentioned issues such as beds being small and at times, uncomfortable. Some noted specific complaints like hollow spots in the mattress or the accommodation not meeting expectations regarding bed type.
On the whole, Royal Solaris Cancun - All Inclusive seems to ensure a restful night's sleep with its comfortable beds, despite some minor reservations from a few guests. The new beds and clean bedding further add to the positive experience.
Royal Solaris Cancun - All Inclusive excels in maintaining a clean and comfortable environment for its guests. Overall, the hotel receives high marks for cleanliness with numerous reviews highlighting spotless rooms, well-maintained facilities and a general sense of hygiene throughout the property. Guests frequently mention that the rooms are cleaned daily with fresh towels provided regularly, ensuring a tidy and welcoming space. The hotel staff is commended for working diligently and efficiently to keep the entire resort clean and pleasant.
The cleanliness extends to various areas of the hotel, including the beach and common spaces. Many visitors appreciated the clean and beautiful surroundings, emphasizing the hotel's commitment to hygiene. The pools, though sometimes subject to minor cleanliness issues due to heavy use, are generally well-maintained. Guests noted that even the restaurants adhere to high cleanliness standards, further enhancing the overall experience.
Despite some minor complaints about outdated rooms, occasional musty smells and isolated issues with certain pool areas, the predominant feedback celebrates the hotel's clean rooms and inviting atmosphere. The staff's dedication to keeping the resort orderly and pristine is a recurring theme, contributing significantly to a comfortable stay for all guests.
The Royal Solaris Cancun - All Inclusive received numerous commendations for its exceptional staff. Guests frequently highlighted the friendliness and attentiveness of the personnel with many mentioning that the staff were super helpful, courteous and always offered service with a smile. The employees at the pool and bar areas were particularly praised for their diligence and positive attitudes. Housekeeping standards were also noted to be very high with the cleaning staff repeatedly receiving accolades for their efficiency and friendliness.
Despite these overwhelmingly positive comments, there were a few criticisms. Some guests felt that staff in the children's area and at the reception could be more cooperative and friendly. Additionally, a few noted that the waiters seemed to prioritize guests who tipped them well.
Overall, the staff's manner and dedication significantly enhanced the stay of most visitors, making the Royal Solaris Cancun a well-regarded destination for those seeking excellent service in a welcoming atmosphere.
While Royal Solaris Cancun - All Inclusive offers an array of appealing amenities, its Wi-Fi service appears to be a consistent area for improvement. Many guests have reported that the Wi-Fi in the rooms and various parts of the hotel is weak, unstable or non-existent. Connectivity issues seem to be especially prevalent on higher floors like the 5th and 6th with some guests noting that the wireless signal often drops or that reliable connections are hard to find within the rooms.
However, there are a few positive comments pointing out that the Wi-Fi worked well in some areas like the lounge and around the swimming pool. This suggests that the hotel's Wi-Fi might be more reliable in public spaces compared to the private rooms.
Overall, for those who prioritize strong internet connectivity during their stay, it might be worthwhile to prepare for some potential challenges in this regard at Royal Solaris Cancun - All Inclusive.
The spa at Royal Solaris Cancun - All Inclusive receives high praise for its excellent massage services. Guests consistently enjoy the quality of the massages, rating them highly. The spa staff, referred to as "spa girls," are also highlighted for their excellence. However, the cost of these services is noted as being on the higher side with prices generally starting around $100 USD and hotel massages costing approximately $130. Some guests were less impressed with the persistent efforts of the concierge to sell spa packages. Despite the higher prices and some pushy sales tactics, the overall experience at the spa remains positive, especially for those looking to indulge in top-notch massage treatments.
The Royal Solaris Cancun - All Inclusive offers a well-maintained, spacious and varied pool area that is generally highly appreciated by guests. The resort boasts several pools, catering to both children and adults and includes a variety of sizes and layouts. Many guests have highlighted the sensational, fabulous and amazing quality of the pools, noting that the swimming area is perfect and the pool facilities are updated and in great condition.
Visitors particularly loved the pool bar and commend the excellent poolside and nightly entertainment. The children's area receives praise for being very nice and fun with some mentioning that it is fabulous. Moreover, the poolside loungers are considered comfortable with some guests noting that they were the best they had experienced in Mexico.
Despite these positives, some reviews indicate areas for improvement. Concerns include the pool schedule closing early, often by 7 or 8 PM and a lack of sufficient shade around the pool. Additionally, there are occasional mentions of the pool being crowded, sometimes dirty and lacking in comprehensive maintenance. The pool chairs often being reserved early in the morning without occupants utilizing them for extended periods, was also a point of frustration for some guests. There were remarks about the pool being cold, especially in the children's area.
Overall, the pool area at Royal Solaris Cancun is highly regarded for its layout, cleanliness and the variety of activities available, making it a hit with families and individuals alike.
Royal Solaris Cancun - All Inclusive boasts a spectacular beachfront location, making it a prime spot for a seaside getaway. Guests rave about the beautiful, clean beach with its turquoise waters and soft sand. Easy access to the beach allows visitors to enjoy the wonderful shoreline, which is well-maintained and free of seaweed. The wide beachfront area offers plenty of space for relaxation and activities and the scenic sea views are truly superb.
Though some guests mentioned rough waters and frequent red flags limiting swimming opportunities, the beach area remains inviting. While beach activities and volleyball provided enjoyment for many, others noted the absence of safe shade and occasional difficulties with rocky access points. The proximity to another hotel from the same group expands options for pool and beach enjoyment.
Families find the location ideal with great facilities and attentive service. Despite some limitations, such as limited sunbeds and rough tides making it unsuitable for children at times, the overall experience of the beach at Royal Solaris Cancun is highly praised for its cleanliness and beauty. The combination of excellent beachside amenities, well-kept grounds and a fabulous seafront view makes it a favored choice for many.
The 'Royal Solaris Cancun - All Inclusive' has garnered a strong reputation as a top choice for families, particularly those with young children. Guests highlight its exceptional family-friendly atmosphere, which caters well to the needs of both parents and kids. Many visitors have praised the hotel's variety of activities tailored specifically for children, including an excellent kids club that keeps the little ones entertained throughout their stay. The kid-friendly pool also receives high marks, especially from families with toddlers.
In addition to being great for kids, 'Royal Solaris Cancun' offers a wide range of daily entertainment options suitable for the entire family, such as nightly shows that provide opportunities for shared family experiences. The hotel's facilities are designed with families in mind, ensuring a comfortable stay for all age groups. The variety and quality of food also cater well to children, offering a nice selection of pizza, burgers and Mexican dishes during the day.
Families have also appreciated the diligent and attentive staff, which adds to the overall positive experience. The hotel provides good value for money, making it an ideal choice for budget-conscious families without sacrificing quality. The private beach, described as beautiful, further enhances the vacation experience.
Overall, 'Royal Solaris Cancun - All Inclusive' delivers a fabulous family-oriented vacation with numerous amenities and services that ensure both fun and relaxation for all family members.
Royal Solaris Cancun - All Inclusive is a four-star resort that offers a good balance of cost and quality, making it an excellent option for a mid-cost vacation. The hotel consistently delivers on its promises, providing good food, a fun atmosphere and a great vacation experience. Guests noted that the price paid was well worth it, emphasizing the value for money.
One of the standout aspects of the resort is the exceptional staff, who contribute significantly to the overall positive experience. Daily activities at the pool are fun and engaging and the free shows are highly praised. The property's pools and facilities are impressive for an all-inclusive setup and it maintains a very clean environment.
Service at the resort is commendable with good facilities and nice rooms adding to a comfortable stay. Many guests highly recommend the hotel, describing it as superb and exceptional with the resort being particularly suitable for families and couples alike.
Despite some opinions that the hotel does not entirely meet four-star standards, the overall sentiment is positive with many considering it a good quality hotel. It’s highly praised for being a great vacation spot, making it worthy of recommendation.
Royal Solaris Cancun - All Inclusive offers a commendable all-inclusive experience with excellent value for its price. Guests appreciate the perfect location and good breakfast options. The hotel's all-inclusive package is convenient, allowing visitors to pay for everything upfront and enjoy the 24x7 room service without additional costs. The cleanliness of the accommodation and the amenities, such as a wonderful pool and varied activities including bingo and corn hole, are well-received.
The staff's attention and service contribute positively to the overall experience, making the trip worth it. Even drinks from the room's minibar are included, enhancing the all-inclusive appeal. Despite being an older hotel, it is well-maintained and appreciated for its clean environment.
The food and drink quality receives mixed reviews with some guests finding it lacking even for an all-inclusive standard, while others mention the great value for money service, especially for families. The presence of a daily sushi bar and various restaurant choices adds to the dining experience, although some guests note a regretfully limited menu.
Overall, the all-inclusive experience at Royal Solaris Cancun is praised for its affordability, excellent service and convenient amenities, making it a recommended option for those seeking a comprehensive and budget-friendly vacation.
The pool area at Royal Solaris Cancun - All Inclusive is a hub of daily organized entertainment, providing both kids and parents with a variety of activities to enjoy. While children's entertainment options are somewhat limited, there is still a dedicated kids' pool with fun bucket slides and a mini club area, making it a good family-friendly resort. Parents can participate in organized activities such as bingo and corn hole or join water aerobics sessions. The resort offers both heated and non-heated pools, including a pool bar for added convenience. Overall, the pool facilities cater well to both children and adults, ensuring a well-rounded aquatic experience for families.
The children's pool at Royal Solaris Cancun - All Inclusive receives positive feedback from guests for being well-maintained and dedicated to younger visitors. The kid's club and mini club areas, which include monitored sections, provide plenty of activities and entertainment for children. Many reviewers highlight that their children really enjoyed the kids' pool, making it a good choice for families. However, some reviews mention that the water in the children's pool can be quite cold. Despite this, the overall family-friendly atmosphere contributes to a positive experience with much to offer for kids.
The Royal Solaris Cancun - All Inclusive offers a variety of pools, providing ample options for guests to enjoy. Families particularly appreciate the pool where kids can play safely. The outdoor pool area includes a large beach-facing hot tub, adding a touch of luxury. Guests can also make use of the heated pool, ensuring comfort even on cooler days. The pool area is well-equipped with plenty of pool chairs and includes a convenient pool bar and snack options. Daily pool activities contribute to an enjoyable experience and the overall setup receives commendations for its good design and amenities.
Royal Solaris Cancun - All Inclusive boasts an impressive beachfront location with numerous positive remarks from guests. The hotel offers direct and easy access to a pristine, spacious beachfront area that is meticulously maintained. Visitors frequently highlight the clean and beautiful beach, along with crystal-clear ocean views from rooms with balconies. The beach area is less crowded than the pool section, providing a tranquil spot for relaxation amidst the various vibrant activities available throughout the day.
The beachside position of the hotel makes it incredibly convenient for beachgoers, emphasized by comments regarding its seaside frontage and proximity to the water. Guests appreciate the excellent views from the beach, which further enhance their overall experience. Cleanliness stands out as a notable feature, not just for the beach, but for the amenities and rooms as well.
In addition to the beautiful beachfront, the hotel provides food and bar service directly on the beach, adding to the convenience and enjoyment of its seaside location. Families are particularly pleased with amenities like the kids' pool and slides, while all guests benefit from the cheerful atmosphere and variety of day-long activities. Overall, the beachfront at Royal Solaris Cancun - All Inclusive receives high praise for its accessibility, cleanliness and stunning views.
Location Show Map
Location
While the immediate surroundings may lack a vibrant local scene within walking distance, the property compensates with excellent transportation options, including a nearby bus stop, making it easy to venture into the city or visit nearby attractions. Many guests highlight the seamless blend of modern amenities with proximity to both the lagoon and ocean, merging natural beauty with convenience.
The hotel's central position also means guests are never far from a variety of restaurants and entertainment options, reinforcing its reputation as a family-friendly destination. For those seeking a balanced experience of relaxation and activity, the Royal Solaris Cancun - All Inclusive stands out with its superb location, clean facilities and unparalleled oceanfront views.
Breakfast
However, there are recurring mentions of the breakfast menu being repetitive and lacking some items like bacon or chicken for tacos. A few guests pointed out that the buffet, while generally good, tends to look the same every day. Service is another mixed aspect with some citing rude or pushy staff and long waiting times at stations. Despite these critiques, many guests still found the overall breakfast experience to be positive, praising the cleanliness, comfort of the dining rooms and the generally good quality of food. While some noted the absence of a coffee machine and outdoor seating for breakfast, the grab-and-go options were appreciated for their convenience.
In conclusion, while the breakfast at Royal Solaris Cancun - All Inclusive generally receives good reviews for its variety and taste, there are suggestions for more fruit options, healthier snacks and better service to enhance the overall dining experience.
Dinner
However, the process of securing reservations can be frustrating and time-consuming, potentially involving long queues early in the morning. In contrast, the buffet options receive mixed reviews with some guests appreciating the variety and spread, while others find the quality inconsistent and repetitive.
Guests with specific dietary needs, such as gluten-free or vegetarian options, might find the offerings lacking. Nonetheless, the overall dining experience is bolstered by friendly staff and a range of culinary options, making the dining aspect largely commendable despite a few logistical and quality concerns.
Rooms
Beds
Though the majority of reviews focus on the comfort and quality of the beds, a few guests mentioned issues such as beds being small and at times, uncomfortable. Some noted specific complaints like hollow spots in the mattress or the accommodation not meeting expectations regarding bed type.
On the whole, Royal Solaris Cancun - All Inclusive seems to ensure a restful night's sleep with its comfortable beds, despite some minor reservations from a few guests. The new beds and clean bedding further add to the positive experience.
Cleanliness
The cleanliness extends to various areas of the hotel, including the beach and common spaces. Many visitors appreciated the clean and beautiful surroundings, emphasizing the hotel's commitment to hygiene. The pools, though sometimes subject to minor cleanliness issues due to heavy use, are generally well-maintained. Guests noted that even the restaurants adhere to high cleanliness standards, further enhancing the overall experience.
Despite some minor complaints about outdated rooms, occasional musty smells and isolated issues with certain pool areas, the predominant feedback celebrates the hotel's clean rooms and inviting atmosphere. The staff's dedication to keeping the resort orderly and pristine is a recurring theme, contributing significantly to a comfortable stay for all guests.
Staff
Despite these overwhelmingly positive comments, there were a few criticisms. Some guests felt that staff in the children's area and at the reception could be more cooperative and friendly. Additionally, a few noted that the waiters seemed to prioritize guests who tipped them well.
Overall, the staff's manner and dedication significantly enhanced the stay of most visitors, making the Royal Solaris Cancun a well-regarded destination for those seeking excellent service in a welcoming atmosphere.
Wi-Fi
However, there are a few positive comments pointing out that the Wi-Fi worked well in some areas like the lounge and around the swimming pool. This suggests that the hotel's Wi-Fi might be more reliable in public spaces compared to the private rooms.
Overall, for those who prioritize strong internet connectivity during their stay, it might be worthwhile to prepare for some potential challenges in this regard at Royal Solaris Cancun - All Inclusive.
Spa
Pool
Visitors particularly loved the pool bar and commend the excellent poolside and nightly entertainment. The children's area receives praise for being very nice and fun with some mentioning that it is fabulous. Moreover, the poolside loungers are considered comfortable with some guests noting that they were the best they had experienced in Mexico.
Despite these positives, some reviews indicate areas for improvement. Concerns include the pool schedule closing early, often by 7 or 8 PM and a lack of sufficient shade around the pool. Additionally, there are occasional mentions of the pool being crowded, sometimes dirty and lacking in comprehensive maintenance. The pool chairs often being reserved early in the morning without occupants utilizing them for extended periods, was also a point of frustration for some guests. There were remarks about the pool being cold, especially in the children's area.
Overall, the pool area at Royal Solaris Cancun is highly regarded for its layout, cleanliness and the variety of activities available, making it a hit with families and individuals alike.
Beach
Though some guests mentioned rough waters and frequent red flags limiting swimming opportunities, the beach area remains inviting. While beach activities and volleyball provided enjoyment for many, others noted the absence of safe shade and occasional difficulties with rocky access points. The proximity to another hotel from the same group expands options for pool and beach enjoyment.
Families find the location ideal with great facilities and attentive service. Despite some limitations, such as limited sunbeds and rough tides making it unsuitable for children at times, the overall experience of the beach at Royal Solaris Cancun is highly praised for its cleanliness and beauty. The combination of excellent beachside amenities, well-kept grounds and a fabulous seafront view makes it a favored choice for many.
Family
In addition to being great for kids, 'Royal Solaris Cancun' offers a wide range of daily entertainment options suitable for the entire family, such as nightly shows that provide opportunities for shared family experiences. The hotel's facilities are designed with families in mind, ensuring a comfortable stay for all age groups. The variety and quality of food also cater well to children, offering a nice selection of pizza, burgers and Mexican dishes during the day.
Families have also appreciated the diligent and attentive staff, which adds to the overall positive experience. The hotel provides good value for money, making it an ideal choice for budget-conscious families without sacrificing quality. The private beach, described as beautiful, further enhances the vacation experience.
Overall, 'Royal Solaris Cancun - All Inclusive' delivers a fabulous family-oriented vacation with numerous amenities and services that ensure both fun and relaxation for all family members.
4 Star
One of the standout aspects of the resort is the exceptional staff, who contribute significantly to the overall positive experience. Daily activities at the pool are fun and engaging and the free shows are highly praised. The property's pools and facilities are impressive for an all-inclusive setup and it maintains a very clean environment.
Service at the resort is commendable with good facilities and nice rooms adding to a comfortable stay. Many guests highly recommend the hotel, describing it as superb and exceptional with the resort being particularly suitable for families and couples alike.
Despite some opinions that the hotel does not entirely meet four-star standards, the overall sentiment is positive with many considering it a good quality hotel. It’s highly praised for being a great vacation spot, making it worthy of recommendation.
All-Inclusive Packages
The staff's attention and service contribute positively to the overall experience, making the trip worth it. Even drinks from the room's minibar are included, enhancing the all-inclusive appeal. Despite being an older hotel, it is well-maintained and appreciated for its clean environment.
The food and drink quality receives mixed reviews with some guests finding it lacking even for an all-inclusive standard, while others mention the great value for money service, especially for families. The presence of a daily sushi bar and various restaurant choices adds to the dining experience, although some guests note a regretfully limited menu.
Overall, the all-inclusive experience at Royal Solaris Cancun is praised for its affordability, excellent service and convenient amenities, making it a recommended option for those seeking a comprehensive and budget-friendly vacation.
Pool Water Slide
Children's Pool
Outdoor Pool
Beachfront
The beachside position of the hotel makes it incredibly convenient for beachgoers, emphasized by comments regarding its seaside frontage and proximity to the water. Guests appreciate the excellent views from the beach, which further enhance their overall experience. Cleanliness stands out as a notable feature, not just for the beach, but for the amenities and rooms as well.
In addition to the beautiful beachfront, the hotel provides food and bar service directly on the beach, adding to the convenience and enjoyment of its seaside location. Families are particularly pleased with amenities like the kids' pool and slides, while all guests benefit from the cheerful atmosphere and variety of day-long activities. Overall, the beachfront at Royal Solaris Cancun - All Inclusive receives high praise for its accessibility, cleanliness and stunning views.
Yes, Royal Solaris Cancun - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Royal Solaris Cancun - All Inclusive.
No, Royal Solaris Cancun - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Royal Solaris Cancun - All Inclusive.
Yes, Royal Solaris Cancun - All Inclusive has a gym.
Location Show Map
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