Cancun, Blvd. Kukulcan km. 19.5 Lote. 59-2. 2a etapa. sección A., Zona Hotelera21.056017,-86.78073(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
GR Solaris Cancun - All Inclusive is highly regarded for its exceptional location, boasting stunning ocean views and pristine beaches. Its proximity to the airport and convenient access to local attractions make it an ideal spot for both relaxation and exploration. The hotel impresses with its well-maintained facilities, inviting pools and clean, beautiful beach, providing a comprehensive all-inclusive experience for guests.
The breakfast offerings are particularly praised with an extensive and high-quality buffet that many find to be the standout meal of the day. While dinner receives mixed reviews, the overall food quality remains satisfactory with some room for more variety and simplified reservation processes.
Rooms at GR Solaris Cancun are consistently noted for being clean, spacious and comfortable, often featuring modern décor and offering beautiful ocean views from balconies. Despite occasional minor issues with room service and reception, the professionalism and friendliness of the staff significantly elevate the guest experience.
Cleanliness is a hallmark of the hotel with guests frequently commending the immaculate condition of the rooms, facilities and pools. This high standard of hygiene and maintenance extends to the entire property, enhancing the overall quality of the stay.
The exceptional friendliness and attentiveness of the staff contribute greatly to the hotel's positive reviews. Whether at the front desk, restaurants or pool areas, the staff's dedication to guest satisfaction is consistently highlighted.
The pool facilities receive enthusiastic feedback for their cleanliness and organization with several pools including an adults-only option providing varied and enjoyable experiences. While the beach receives mixed reviews due to its size and occasional seaweed presence, it remains a beautiful and accessible feature for relaxation.
Families find GR Solaris Cancun especially accommodating, thanks to its range of activities for children, dedicated kids' club and family-friendly amenities. This inclusive environment ensures an enjoyable stay for all age groups.
While in-room Wi-Fi could be improved, the overall internet service in public areas is reliable. The beds receive mixed but generally positive feedback with many guests finding them comfortable and conducive to a good night's sleep.
Overall, GR Solaris Cancun - All Inclusive offers a well-rounded, enjoyable stay with commendable amenities, friendly staff and beautiful surroundings, making it a favored choice for many travelers.
Categories
Beachfront
This all-inclusive resort provides a beachfront location with a range of amenities and services. It offers a comfortable and enjoyable experience for families and couples seeking a relaxing vacation.
Beach
This all-inclusive hotel is located close to the beach. It provides access to the beach.
Family
This resort provides a range of activities and facilities suitable for families seeking an all-inclusive experience.
Pool
GR Solaris Cancun offers an all-inclusive experience with a focus on family-friendly entertainment and activities. It features multiple pools, a kids' club, and a variety of dining options.
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Tennis
This all-inclusive resort offers tennis courts for guests seeking recreational activities. The courts are a valuable addition to the resort's amenities. It's an affordable option with access to the beach.
4 Star
This all-inclusive resort offers superb location. Nestled in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches.
Outdoor Pool
GR Solaris Cancun All Inclusive has outdoor pools. Its all-inclusive offerings and family-friendly amenities make it a convenient and enjoyable choice.
Pool Swim Up Bar
This all-inclusive resort features a swim-up bar where guests can enjoy a variety of cocktails and beverages while relaxing in the pool. It provides a convenient and enjoyable way to stay refreshed and social during their vacation.
Children's Pool
Provides a relaxed and family-friendly environment with a kids club, multiple pools, and a dedicated children's area. Offers a variety of activities and entertainment suitable for families, including beach games and water sports.
All-Inclusive Packages
Luxury
Spa
Romantic
Business
Parking
Gym
Room Types
Deluxe Partial Ocean View Room This air-conditioned room features a terrace with ocean views, a desk and a minibar.
1 king size bed or two beds subject to availability at check in. Contact the hotel if you have any request.
Deluxe Room with Lagoon ViewThis double room has one king or 2 doubles. Opening to a balcony facing the lagoon.
1 king size bed or two beds subject to availability at check in. Contact the hotel if you have any request.
Ocean View – Romance PackageThis double room features a minibar and air conditioning. It offers one king size bed, special room décor, one bottle of sparkling wine, bathrobes and slippers, and a deluxe candlelight dinner for two, either in restaurant, pool area or ocean-view gazebo. Dinner includes selection of shrimp dinner or prime rib.
Deluxe RoomThe spacious double room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a shower.
About GR Solaris Cancun - All Inclusive
Registry or License or Notification Number: 01230050408
Guest Reviews
7.6
Good
Review Summaries
Location
GR Solaris Cancun - All Inclusive boasts a prime location that's consistently praised by its guests. Nestled close to the beach, it offers spectacular views of the ocean and pristine white sand beaches. Its proximity to the airport ensures a convenient arrival and departure, enhancing the overall ease of travel.
Guests appreciate the beautiful and well-maintained facilities, alongside a smaller, inviting hotel complex featuring nice pools. The beachfront access is frequently highlighted with many noting how clean and stunning the beach looks.
Although situated a bit down from Cancun's main strip, the hotel's location is convenient for exploring other popular sights via nearby bus stops. This balance of seclusion and accessibility makes it a perfect spot for both relaxation and exploration.
The friendly and attentive staff, coupled with the local Mexican vibe, further enrich the overall experience. Moreover, the hotel's event offerings, food and activities add to its appeal, making it an excellent choice for a comprehensive all-inclusive vacation.
Breakfast
Guests at GR Solaris Cancun - All Inclusive generally appreciate the breakfast offerings at the hotel. They frequently praise the extensive variety and quality of the breakfast buffet, highlighting the made-to-order omelets and delicious chocolate among their favorites. Many find the breakfast to be a standout meal compared to lunch and dinner options, which are perceived as less impressive.
The breakfast buffet is described as excellent, featuring a wide selection of tasty dishes. Some reviews note that breakfast is particularly satisfying with specific mentions of both the food quality and the range of options. However, there are a few comments suggesting that the continental breakfast is relatively basic, consisting mainly of fruit, sweet bread, juice and coffee.
While the breakfast itself gets high marks, some guests have mentioned issues such as a lack of information on meal schedules and early morning breakfast options opening later than desired. Additionally, there's feedback on the coffee quality at breakfast being subpar.
Overall, while there are minor areas for improvement, breakfast at GR Solaris Cancun is a strong point for the hotel, providing guests with a satisfying start to their day through a varied and delicious buffet.
Dinner
Dinner at GR Solaris Cancun - All Inclusive receives mixed reviews from guests. Many appreciate the excellent buffet at Cafe Solaris, noting the delicious and varied food options, including dishes like fish prepared on request. While dining service is commendable and the evening food offerings are often praised, some guests feel dinner could offer more variety and appeal. The reservations process for the Marco Polo restaurant and the strict restaurant hours also pose minor inconveniences. Despite these drawbacks, the overall dining experience generally includes good quality food and satisfactory service, though the selection might not always impress every palate.
Rooms
GR Solaris Cancun - All Inclusive offers a consistently impressive room experience for its guests. Reviews highlight the cleanliness as a standout feature, often mentioning that rooms are well-maintained and spotless. Guests frequently describe the rooms as spacious and comfortable, providing ample space to relax and move around. Many rooms offer stunning ocean views, further enhancing the guest experience.
Visitors appreciate the modern and updated decor, noting that renovations have kept the accommodations up-to-date. Comfort is a recurring theme with many guests commenting on the high-quality bedding and amenities like safes, minibars and coffee makers. The presence of balconies in most rooms adds an extra touch of luxury, allowing guests to fully enjoy the beautiful views.
Although there are occasional criticisms, such as subpar room service sandwiches and a need for improved reception services, the overall sentiment remains highly positive. The professional and friendly staff contribute to making the rooms a delightful highlight of the stay at GR Solaris Cancun.
Beds
Guests of GR Solaris Cancun - All Inclusive had varying opinions about the beds with a significant focus on comfort. Many reviews praised the mattress and pillows, noting they were very good for resting. Words like 'excellent,' 'comfortable,' and 'impeccable' were frequently used to describe the beds with some guests highlighting their large size and exceptional bedding. Despite these positive comments, there were occasional mentions of hard pillows and beds. Surprisingly, a few guests found the beds super uncomfortable and noted they creaked. Overall, the majority of feedback emphasized a comfortable sleeping experience.
Cleanliness
At GR Solaris Cancun - All Inclusive, cleanliness is a standout feature that consistently impresses guests. The hotel is noted for its impeccable sanitation and exceptional attention to detail in housekeeping, making the property pristine at all times. Rooms are described as modern, spacious and super clean, maintaining a high standard of hygiene and organization. Guests also appreciate the well-maintained facilities, including clean and beautiful swimming pools and the property's overall excellent upkeep. Alongside cleanliness, the hotel offers good food, friendly staff and well-organized amenities, contributing to a comprehensive and enjoyable stay. Despite a few minor issues, such as rooms not being soundproofed, the property remains highly regarded for its cleanliness and overall quality accommodations.
Staff
The staff at GR Solaris Cancun - All Inclusive receives outstanding praise from guests for their exceptional friendliness and professionalism. Numerous reviews emphasize the attentive and friendly nature of the entire team, including personnel from the front desk, restaurants, room service and pool areas. Guests highlight that the staff is consistently kind, hospitable and always ready to assist with a smile. The hotel’s service quality is often described as excellent with staff providing great information and showing a high level of dedication to ensuring guest satisfaction.
In addition to the warm hospitality, the staff at GR Solaris Cancun is noted for maintaining clean and organized facilities that align well with the price paid. The hotel's food and beverages also receive positive remarks, complementing the overall service standards. Whether it’s the delightful dining experience at the Marco Polo restaurant or the general buffets, guests appreciate the quality and variety of the cuisine.
Overall, the well-trained, professional and friendly staff contributes significantly to the positive guest experience at GR Solaris Cancun - All Inclusive, making it a preferred choice for many travelers.
Wi-Fi
While staying at GR Solaris Cancun - All Inclusive, guests generally appreciate the good internet service available in public areas, including the lobby and grounds. The reliable Wi-Fi in these common spaces allows visitors to stay connected and share their vacation experiences smoothly. However, the hotel faces criticism for its Wi-Fi performance in the rooms, where connectivity issues are frequent and the signal strength is often lacking. For those prioritizing seamless internet access in their accommodations, this might pose a significant inconvenience. Some guests have found alternative solutions, such as purchasing local data plans, to maintain constant connectivity. Although the hotel's overall Wi-Fi service is commendable in shared areas, the inconsistent in-room connection suggests there's room for improvement in that aspect.
Pool
The pool facilities at GR Solaris Cancun - All Inclusive receive consistently positive feedback from guests. The pools are described as very nice, clean and ideal for relaxing. Guests particularly enjoy the swim-up bar and the great poolside food and cocktails. The pool area offers a pleasant and friendly environment, perfect for those looking to relax and disconnect.
With three outdoor pools to choose from, including a separate adults-only pool with a jacuzzi, there is ample space for everyone without the feeling of overcrowding. The overall cleanliness of the pool area is commendable, although some guests note that it can get messy if people don't pick up after themselves.
Guests appreciate the well-organized and clean facilities, as well as the live music and organized activities that add to the overall enjoyment. The combination of a great pool experience and beach access makes this hotel a favored spot for relaxation and entertainment. However, it is noted that waking up early may be necessary to secure a good spot around the pool area.
Beach
At 'GR Solaris Cancun - All Inclusive,' the beach has received mixed feedback from guests. Many highlight the charm of the beachfront, describing it as beautiful with white sand, ample beach chairs and umbrellas. However, there are notable concerns regarding its size and cleanliness.
The beach is often characterized as small and narrow with some areas being rocky. Guests have also noted that the sea tends to be quite rough, frequently displaying red flags that indicate unsafe swimming conditions. Seaweed is a recurring issue and while some reviews mention the beach being clean and well-organized, others report it as untidy and not well-maintained with dead seaweed present.
Despite these drawbacks, the overall beauty of the sea and the scenic views from the beach are appreciated, providing a picturesque backdrop for relaxation. Access to the beach is easy, though the experience may be affected by the natural conditions of the sea and maintenance efforts.
Family
GR Solaris Cancun - All Inclusive offers a fantastic range of activities for children, making it an excellent choice for family vacations. Guests praised the kids club as amazing, providing a dedicated and enjoyable space for young ones. Throughout the day, numerous activities for children are available and there is even a pool exclusively for them, ensuring they have a fun and safe environment to play in. Friendly and attentive staff enhance the experience, creating a welcoming atmosphere for families.
The hotel features pleasant, family-friendly spaces and beautiful amenities, including a stunning sea view, making it ideal for rest and enjoyment with loved ones. Consistently good food available all day adds to the convenience and comfort of the stay. Many guests highlighted the hotel's mix of family and adult fun, ensuring that every member of the family has something to enjoy. Despite occasional noise issues in the hallways, the overall consensus is that GR Solaris Cancun - All Inclusive is a top choice for a memorable family holiday.
All-Inclusive Packages
GR Solaris Cancun - All Inclusive is praised for its all-encompassing packages and the variety of dining options available, including three sit-down restaurants and a buffet. Guests appreciate the super clean and beautiful setting of the hotel. Many have highlighted the friendliness and attentiveness of the staff as a key part of their enjoyable all-inclusive experience. Most reviewers find the all-inclusive services to be excellent and a fair deal, offering excellent value for money.
The hotel provides a variety of amenities and activities conveniently accessible from the rooms, adding an extra layer of convenience to the stay. Cleanliness and excellent structure are also recurring points of praise, enhancing the overall experience significantly. The food receives positive feedback with guests describing it as good and delicious. However, there are some remarks indicating occasional issues, such as inconsistent WiFi service in the rooms and a suggestion to manage expectations as it may not fit everyone's definition of a resort despite being an excellent all-inclusive hotel.
FAQ
Yes, GR Solaris Cancun - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at GR Solaris Cancun - All Inclusive.
No, GR Solaris Cancun - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at GR Solaris Cancun - All Inclusive.
