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Grand Park Royal Cancun - All Inclusive

Cancun , Boulevard Kukulcan Km 10.5 Zona Hotelera (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Park Royal Cancun - All Inclusive is a highly recommended 5-star hotel with exceptional facilities and services. The hotel's unbeatable location near the beach and proximity to bars, restaurants and shopping options make it a perfect starting point for exploring the area. Guests rave about the variety and quality of breakfast options available and the spacious and comfortable rooms with beautiful views of the sea. The staff is highly praised for being friendly, helpful and accommodating. The pool and beach areas are spectacular and enjoyable, making it a great destination for families or friends looking for an easy holiday in an all-inclusive hotel. While some guests found the quality of food to be below standard, the hotel remains a great choice for a luxury stay with luxurious amenities worthy of its 5-star rating. Overall, the experience at Grand Park Royal Cancun - All Inclusive is highly recommended.
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Categories

Resort with Rooms With Jacuzzi / Hot-tub

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Pool Swim Up Bar Outdoor Pool

Business Resort

Accessible Resort

Resort with Gym

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Swim Up Bar

Room Types

Deluxe Ocean View This room is available with two double beds or one king bed, a balcony or terrace that overlooks to the ocean. Amenities such as coffee maker, alarm clock, cable TV, telephone, mini fridge and ironing facilities are included. The private bathroom comes with a shower, hair dryer, complimentary toiletries and vanity mirror.

Royal Tower Jacuzzi Suite Ocean Front (Adults Only) This room features two double beds or one king bed, a balcony providing a spectacular view of the Caribbean sea. There is also a jetted tub, marble bathroom with rainfall shower and double vanity. Amenities such as a 32-inch flat-screen cable TV and DVD player, voice mail telephone, clock radio with iPod dock, minibar, and a writing desk are included as well. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests. Children are not allowed in this room type (see Hotel Policies).

Villa Deluxe This villa is located on the beach and feature marble floors, single beds, full minibar, air conditioning, alarm clock, coffee maker, scale, flat-screen satellite TV and audio Hi-Fi with iPod dock and WiFi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

Villa Junior Suite Plunge Pool This villa is located on the beach and boast a mini-pool on the terrace, marble floors, two double beds, fully stocked mini bar, air conditioning, alarm clock, coffee maker, scale, flat-screen satellite TV and audio Hi-Fi with iPod dock and WiFi. Personalized butler service is included during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

Villa Master Suite Plunge Pool This villa offers spectacular views of the Caribbean and a bedroom with one king-size bed and a comfortable sofa bed. With a mini-pool terrace, marble floors, fully stocked mini bar, air conditioning, alarm clock, coffee maker, scale, flat-screen satellite TV and audio Hi-Fi with iPod dock and WiFi. Personalized butler service is available during your stay, as is a basket of fresh fruit, a bottle of sparkling wine upon arrival, and bath amenities.

Deluxe Swim-Up Ocean View (Adults Only) This quadruple room features a minibar, air conditioning and iPod dock. Children are not allowed in this room type.

Family Suite Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker.

Premier Ocean Front Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views.

Run of the House Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views.

About Grand Park Royal Cancun - All Inclusive

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Guest Reviews

8.2

Very Good

Location

If you are looking for a hotel in Cancún with an unbeatable location, look no further than Grand Park Royal. Guests rave about the proximity to the beach with many describing it as "paradise" and "beautiful." Not only can you easily access the sea from your room, but the resort is also within walking distance of La Isla and the flea market. The resort's position is central to everything with bars, restaurants and shopping options all nearby. The staff were described as friendly and accommodating, adding to the overall pleasant stay. Whether you want to relax on the beach or explore the area, Grand Park Royal's excellent location is the perfect starting point.

Breakfast

Guests at the Grand Park Royal Cancun - All Inclusive rave about the variety and quality of the breakfast options available. Many describe the buffet as beautiful and the food as delicious with several praising specific dishes or the local specialties. Some note that the breakfast service could benefit from more variety, but overall the cafeteria offers a wide range of options including ice cream and a taco bar at night. Room service for breakfast is also highlighted as a positive experience. While a few guests mention limited sun beds on the beach or the occasional cold dish at meals, the majority report excellent food and drink options as part of the all-inclusive package.

Dinner

Grand Park Royal Cancun - All Inclusive offers a variety of dining options with themed restaurants serving Italian, Asian, Mexican and seafood cuisine, along with a buffet. Guests praised the quality and taste of the food in specialty restaurants that require reservations, particularly the Oriental and seafood restaurants. However, some reviewers found the food mediocre or of poor quality in some restaurants, especially the Italian one. The buffet, while convenient, received mixed feedback with some guests criticizing the lack of variety, quality and cold food. The reservation system for restaurants was also a source of frustration for some guests who had to wake up early to secure a table reservation for the day. Overall, while some guests enjoyed the food and variety, others were not impressed with the quality and selection, particularly those who had to rely on the buffet due to the reservation system or dress code restrictions.

Rooms

The Grand Park Royal Cancun - All Inclusive boasts of spacious and comfortable rooms with most of them having a beautiful view of the sea. Guests have raved about the Royal Tower rooms, which are exceptionally large and come with amazing views, comfy beds and even a private dining room. The huge balconies allow breathtaking views of the ocean. While some guests had issues with cleanliness, most positive reviews highlight very clean accommodations. The rooms are well-appointed with excellent amenities that add to the experience. It's not just the new and modern furniture, but also the little touches, like creams with honey. If you're lucky, you may even receive an upgrade for free, which is always a welcome bonus. Although some guests complain about outdated rooms or few smaller issues like noisy balcony doors, they are usually very satisfied overall. As long as you book a deluxe ocean view room, you'll have an incredible experience.

Beds

The beds at Grand Park Royal Cancun - All Inclusive were praised for their comfort and the rooms for their size with several guests noting the comfortable linens and pillows. However, there were a few negative comments about uncomfortable beds and one guest even experienced back pain due to a limp mattress. Overall, the majority of guests enjoyed a good night's sleep in a beautiful, comfortable room.

Cleanliness

According to guest reviews, the Grand Park Royal Cancun - All Inclusive is a very clean and well-maintained hotel. Many reviewers praised the immaculate facilities and the cleanliness of the rooms. Guests also noted that the beach was well-kept and free of litter. Although a small number of negative comments mentioned issues with cleaning, overall the reviews indicated that the hotel is a clean establishment with friendly staff who take pride in keeping everything tidy. Some guests also appreciated small touches such as complimentary moisturizers made from honey. Overall, the hotel was described as a nice property with spacious and clean rooms, beautiful views and well-kept common areas.

Staff

The staff at Grand Park Royal Cancún are receiving a lot of praise from guests for their exceptional customer service. Guests love the polite and accommodating reception staff, who are always ready to assist with any requests. The majority of the staff are described as being friendly, helpful and hard-working, providing service with a smile. Special thanks go out to butlers, concierges, waiters and pool staff who go above and beyond to make guests feel welcomed and appreciated. Some guests did report encountering rude or pushy staff hoping for tips, but the majority agreed the staff were wonderful. Notably, Alejandro from the Mexican restaurant and servers from the buffet and Italian restaurant received many compliments for their excellent service. The animation staff was described as "great," while the dinner reservations staff could improve upon their communication skills. Nevertheless, overall staff are a big highlight of the hotel experience for many guests.

Pool

The pool area at Grand Park Royal Cancun - All Inclusive received positive feedback from guests. Many enjoyed the lovely pool and the extensive facilities, including bar and waiter service. Families enjoyed the family pool and there were great daytime activity opportunities around the pool. The hotel had a nice and clean beach area with a beautiful ocean view. However, some guests felt that the number of lounge chairs was insufficient and some commented on outdated pool surroundings. It was also suggested that some pools should be heated. Despite some constructive criticism, the pool area was generally deemed spectacular and enjoyable.

Beach

The beach at Grand Park Royal Cancun - All Inclusive is a highlight for many guests with a beautiful and spacious area to enjoy. The beachfront location and private beach area provide stunning views of the ocean from all rooms. Many guests praise the beach for being clean and not too crowded with options for bali beds and activities. However, some guests note that there could be more loungers and umbrellas available. Overall, the beach and pools are considered spectacular and a great place to relax during a stay at the resort.

Family

Grand Park Royal Cancun - All Inclusive is a great destination for families or friends looking for an easy holiday in an all-inclusive hotel. The beach, ocean views and family pool are a hit with guests. The activities available, along with the kid's club, make this hotel an excellent option for families. The only drawback is the dining options may be limited for families with younger children. Overall, the hotel is very pleasant and provides abundant opportunities for leisure and refreshments. However, guests recommend that the hotel staff may need to be more proactive in managing rowdy groups of young adults who can disrupt the otherwise peaceful atmosphere. Nevertheless, the hotel is an outstanding experience featuring the highest quality and comfort for families.

5 Star

The Grand Park Royal Cancun - All Inclusive is a highly recommended hotel that offers exceptional facilities and services, making it a perfect choice for anyone looking for a great vacation experience. Although a small number of guests have mentioned that the hotel is not worth the 5-star category or the food quality could be better, these are clearly exceptions and most guests have loved their stay at the hotel. The rooms are fully equipped with every amenity you could ask for, including complimentary moisturizers made from honey, which guests loved. The staff is also highly praised for being perfect, kind and accommodating. The hotel also has a lovely range of facilities such as its multiple adult and general pools and beach side hammocks and some lucky guests were even upgraded to exceptional rooms for free. While a bit on the pricey side, most guests found it worth the investment because everything in the hotel was nothing short of amazing.

Luxury

Grand Park Royal Cancun - All Inclusive is a beautiful and luxurious resort that offers a great experience. The Royal Tower rooms are amazing and complete with luxurious amenities like honey-based moisturizers. The resort is clean and well-maintained with a pleasant ambiance. Even though some guests found the quality of food to be below standard and others had issues with check-in and check-out, the hotel remains a great choice for a luxury stay. The hotel is definitely not a second-rate all-inclusive hotel and offers luxurious amenities worthy of its 5-star rating. Despite some potential language barriers, staff are friendly and helpful to guests. Overall, the experience at Grand Park Royal Cancun - All Inclusive is highly recommended.

Yes, Grand Park Royal Cancun - All Inclusive has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.

Yes, a spa is available at Grand Park Royal Cancun - All Inclusive.

No, Grand Park Royal Cancun - All Inclusive doesn't allow dogs.

No, parking facilities aren't available at Grand Park Royal Cancun - All Inclusive.

Yes, Grand Park Royal Cancun - All Inclusive has a gym.

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