Ibis Cancun Centro
Cancun
21.14361100,
-86.82509100
,
Avenida Tulum Y Nichupte Supermanzana 11 Manzana 2 Lote 3
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Summary of reviewsIbis Cancun Centro is a centrally-located, budget-friendly hotel in the heart of Cancun, providing easy access to essential services, shopping and dining options. Its close proximity to public transportation and the airport makes it an ideal choice for business travelers and tourists in transit. Despite some reviews noting the rooms' compact size and basic facilities, they are clean and functional, offering essentials like air conditioning, comfortable beds and decent Wi-Fi.
Guests appreciate the breakfast spread, praising its quality, variety and value for money, although some desired more diverse options and better replenishment of items. The dining experience at Ibis Kitchen also garners mixed reviews; while some enjoyed the flavorful meals, others noted limited evening dining options and inconsistencies in service. The nearby area lacks a wide range of dining choices, but the hotel is close to a budget-friendly restaurant and a Superama.
The rooms are primarily clean and well-maintained, but some guests reported issues like small size, musty smells and outdated features. Noise from adjoining rooms and corridor activity was another common complaint. While the Wi-Fi service received a mix of reviews with many citing poor connectivity, some found it satisfactory in certain areas like the lobby.
Cleanliness is generally consistent although there were mentions of areas needing more attention, such as bathrooms and older bedding. The staff are noted for their friendliness and helpfulness, particularly in the breakfast area and front desk, though there were occasional comments about inconsistencies in professionalism.
Parking at the hotel offers a secure but somewhat limited experience with additional fees and access-related inconveniences. Despite these drawbacks, the secure parking and complimentary spaces outside the premises are appreciated.
Family travelers have mixed opinions on the hotel's suitability with some valuing the activities available for kids and the welcoming atmosphere, while others found the spaces too small and noisy for larger families. The beds, too, received varied feedback; while some guests found them comfortable, others felt they were too small or uncomfortable for extended stays.
As a three-star establishment, Ibis Cancun Centro meets expectations for budget-conscious travelers, offering good value for money. It is a reliable and no-frills option, especially for short-term visits, business trips or transit stays. With its strategic location, friendly staff and overall functional amenities, it remains a practical choice despite some areas where improvements are needed.
Categories
Guests appreciate the breakfast spread, praising its quality, variety and value for money, although some desired more diverse options and better replenishment of items. The dining experience at Ibis Kitchen also garners mixed reviews; while some enjoyed the flavorful meals, others noted limited evening dining options and inconsistencies in service. The nearby area lacks a wide range of dining choices, but the hotel is close to a budget-friendly restaurant and a Superama.
The rooms are primarily clean and well-maintained, but some guests reported issues like small size, musty smells and outdated features. Noise from adjoining rooms and corridor activity was another common complaint. While the Wi-Fi service received a mix of reviews with many citing poor connectivity, some found it satisfactory in certain areas like the lobby.
Cleanliness is generally consistent although there were mentions of areas needing more attention, such as bathrooms and older bedding. The staff are noted for their friendliness and helpfulness, particularly in the breakfast area and front desk, though there were occasional comments about inconsistencies in professionalism.
Parking at the hotel offers a secure but somewhat limited experience with additional fees and access-related inconveniences. Despite these drawbacks, the secure parking and complimentary spaces outside the premises are appreciated.
Family travelers have mixed opinions on the hotel's suitability with some valuing the activities available for kids and the welcoming atmosphere, while others found the spaces too small and noisy for larger families. The beds, too, received varied feedback; while some guests found them comfortable, others felt they were too small or uncomfortable for extended stays.
As a three-star establishment, Ibis Cancun Centro meets expectations for budget-conscious travelers, offering good value for money. It is a reliable and no-frills option, especially for short-term visits, business trips or transit stays. With its strategic location, friendly staff and overall functional amenities, it remains a practical choice despite some areas where improvements are needed.
Hotel with Parking
The hotel offers private indoor parking on site with 50 spaces available. Parking has a set price per stay, and valet parking is also an option for a surcharge.
Accessible Hotel
This is a wheelchair-accessible hotel with private bathrooms featuring roll-in showers, shower grab bars, and toilet grab bars, and wide room doors. It offers accessible parking, braille/raised signage, doorbell and phone notification, and elevators with 150 cm wide doors. Low-height electrical sockets in bathrooms, valet for wheelchair-equipped vehicles, visual aids (braille, tactile signs), lower bathroom sinks, and emergency cords in bathrooms are also available. A Standard Room For Disabled Guests is offered.
3-Star Hotel
A reliable and budget-friendly hotel option known for its consistent quality and convenient location. It offers clean and functional rooms, making it suitable for short stays and business travelers.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Guest Reviews
'Ibis Cancun Centro' offers a prime location in the heart of Cancun, praised by guests for its centrality and convenience. Situated near Plaza Las Americas, a major shopping mall, the hotel benefits from easy access to a variety of amenities including supermarkets, restaurants, cafes and banks. This strategic positioning makes it a great choice for travelers who value proximity to essential services and transportation hubs.
The hotel's situation near public transportation options, such as the ADO bus terminal, provides an added layer of convenience for those looking to explore the beaches or commute to the airport. Visitors also find it practical for short stays, especially those in transit or on business trips, due to its closeness to the airport and downtown Cancun.
Many reviews highlight the quality-price ratio, emphasizing that the hotel's location allows for cost-effective stays without compromising on access to shopping centers, markets and dining options. Despite some comments on the compact size of the rooms and the basic facilities, the overall assessment points towards a clean and functional establishment.
In summary, guests appreciate 'Ibis Cancun Centro' primarily for its excellent location which ensures a smooth and accessible experience in Cancun.
The breakfast experience at Ibis Cancun Centro received a mix of opinions from guests with a notable emphasis on its positive aspects. Many guests highlighted the quality and variety of the breakfast, praising the assortment of local hot foods, fruits, cereals and traditional Mexican dishes. The friendly and attentive staff, particularly in the breakfast area, contributed significantly to a pleasant dining experience. The breakfast buffet was frequently described as good, healthy and offering great value for money, making it a delightful start to the day.
However, some guests noted a few shortcomings. While the breakfast was abundant, it was often repetitive, lacking in variety and certain items like juices and fresh fruits could have been improved. A few guests found the options too limited or basic, expressing a desire for more diverse selections such as vegetarian dishes, flapjacks and waffles to break the monotony. Service inconsistencies, such as delays in replenishing items and occasional lapses in cleanliness, were also mentioned.
In summary, the breakfast at Ibis Cancun Centro is generally well-regarded for its quality and value with the hotel's convenient location and good customer service further enhancing the overall experience. Although there is room for improvement in terms of variety and some service aspects, many guests left satisfied and nourished, ready for their day ahead in Cancun.
The dining experience at 'Ibis Cancun Centro' presents a mix of highs and lows. Guests have enjoyed meals from the hotel’s restaurant with some appreciating the delicious dishes, though it was noted that certain items could be spicy and better labeling for those would be beneficial. The Ibis Kitchen has been praised by some, especially for its bakery, which comes in handy for quick, tasty options.
However, the experience is marred by a lack of variety and seasoning in some of the food and several guests mentioned the limited evening dining options with no food available late at night. Issues with restaurant service have also been brought up, including long wait times and being turned away close to closing time despite still being open. Vegetarian options are notably absent and the limited menu offers only beef tacos or hamburgers.
For those adventuring outside the hotel, the immediate area lacks a wide range of dining choices, though there is a nearby Superama and a budget-friendly restaurant with commendable service downstairs.
Overall, while some guests find the food delicious, the limited variety and availability, coupled with service challenges, may require guests to plan their meals carefully.
Hotel Ibis Cancun Centro offers clean and compact rooms that are suitable for short stays, especially for travelers on a budget. Many guests appreciate the cleanliness and the efficient use of space within the rooms, which include basic amenities necessary for a comfortable stay. Fresh towels, air conditioning, cozy beds and decent Wi-Fi are some positive points noted by visitors. The hotel's proximity to central locations such as restaurants and taxi services adds to its convenience.
However, there are significant areas needing improvement. The majority of guests found the rooms to be extremely small and dated with some reporting musty smells and issues with humidity. The bathrooms are often described as cramped with some having maintenance issues like leaky fixtures and clogged sinks. The air conditioning units sometimes struggled to cool the rooms adequately and the lack of ventilation exacerbated the feeling of stuffiness.
Additional amenities such as fridges, safes and kettles are notably absent, which several guests found inconvenient. Noise from adjoining rooms and corridors was another common complaint, alongside problems with room access cards and basic room functionality. Some rooms had a worn-out appearance, showing signs of needing renovation, particularly in the bathrooms.
In summary, Ibis Cancun Centro provides a basic, clean and strategically located option for short stays, but be prepared for very small, somewhat outdated rooms that might lack some essential amenities and suffer from ventilation issues.
The beds at Ibis Cancun Centro have garnered a mixed reception from guests. On a positive note, many guests found the beds to be comfortable, highlighting the high-quality mattresses and clean, well-made bedding. Words like cozy, comfy and clean frequently popped up, emphasizing that for some, the beds contributed to a pleasant stay. The compact size of the beds seemed to work for solo travelers or those on shorter stays.
However, the dimension of the beds was a recurring point of contention. Many reviews mentioned that the beds are quite small, often describing them as tiny, semi-doubles or even single-sized—posing a problem for couples or those needing more space. Some guests also reported the beds to be hard or uncomfortable and there were mentions of issues with the mattresses, such as them being old, deformed or even musty.
In summary, while the beds may offer sufficient comfort for some, the size and occasional older condition could be an issue for others.
Ibis Cancun Centro receives mixed reviews regarding the cleanliness of its facilities. Many guests appreciate the hotel's cleanliness, noting clean and comfortable rooms, daily cleaning and friendly cleaning staff. The hotel is often described as clean, cozy and well-maintained with standout features like clean air conditioners and beautiful views.
However, there are also numerous mentions of areas needing improvement. Some guests noted that certain rooms and common areas are in poor condition with issues such as smelly showers, damp or musty smells, old bedding and dirty carpets. Bathrooms in particular often garnered negative feedback with complaints about mold, lime residues, dirty toilets and insufficient cleaning in general. Additionally, some guests mentioned a lack of amenities typically provided in hotels, such as mini fridges and personal hygiene items, which may affect the overall satisfaction of their stay.
Overall, while some aspects of cleanliness are commendable, consistent maintenance and attention to detail could significantly improve guest experiences at Ibis Cancun Centro.
Guest reviews for Ibis Cancun Centro highlight the hotel's friendly and helpful staff as a standout feature. Many guests appreciated the welcoming and attentive service, particularly noting the positive experiences during breakfast and at the front desk. Cleanliness and the overall good service were frequently mentioned, along with the efficient check-in and check-out processes.
However, some guests pointed out inconsistencies in service quality with occasional reports of unprofessional behavior and indifference from certain staff members. Issues such as noise management and better wake-up call notices were also noted as areas needing improvement.
While the reception staff received mixed reviews with some guests complimenting their kindness and professionalism, others experienced cold and unhelpful service. Language barriers occasionally led to misunderstandings and there were rare incidents of staff rudeness.
Overall, the reviews suggest that Ibis Cancun Centro provides a generally positive experience with friendly service and cleanliness, though there are areas where consistency and professionalism could be enhanced.
The guest reviews for the Wi-Fi at Ibis Cancun Centro reveal a mix of experiences, though leaning significantly towards the negative. Many guests found the Wi-Fi to be poor, experiencing spotty connectivity, slow speeds and constant connection failures. Some reported no Wi-Fi reception at all in their rooms, describing the internet as terrible. However, a few guests mentioned having a positive experience with good, fast or even excellent Wi-Fi. It appears that there might be some variability with some areas like the lobby offering better connectivity compared to the rooms, particularly those on higher floors. Overall, despite some positive feedback, the general consensus points to significant and frequent issues with the hotel's Wi-Fi service.
Ibis Cancun Centro offers a mixed parking experience. Several visitors appreciated the secure nature of the parking lot, noting its ease of access despite its small size. Secure parking with low traffic flow, contributed to a sense of safety for many guests. Additionally, some noted the availability of valet parking and complimentary parking spaces outside the premises as a convenient option.
However, there are several downsides to consider. Parking at the hotel comes at an additional cost, typically around 100 pesos per night—a point of contention for many who felt misled by initial claims of free parking. The limited number of spaces, sometimes restricted to a mere five, often led to difficulties in finding a spot. Complicating matters further, the parking area lacks direct access to the hotel, making entry and exit cumbersome. Signage directing guests to the parking lot could greatly benefit from improvements.
Moreover, the parking space's layout and the absence of elevators or dedicated staircases further complicated the experience. Some guests found it challenging to navigate the area with a few even describing it as unsafe. In summary, while the parking at Ibis Cancun Centro offers security and some degree of convenience, these benefits are tempered by additional fees, limited availability and access issues.
'Ibis Cancun Centro' has garnered mixed reviews regarding its suitability for families with children. Some guests appreciate the hotel's offerings, noting that it is recommended for families and good for a family stay with several activities available for kids. The staff provides good service and warm-hearted treatment, which contributes to a relaxing atmosphere.
However, there are concerns about the suitability of the facilities for larger families. The spaces, including the bedrooms, are described as very limited and small for families. Furthermore, some guests were disturbed by many children running around the hallways and screaming, indicating potential noise issues. Consequently, despite some positive aspects, several reviews suggest that 'Ibis Cancun Centro' may not be the best choice for those traveling with families seeking more spacious and quieter accommodations.
Ibis Cancun Centro is a budget-friendly hotel that meets the expectations of a typical three-star establishment. It is strategically located near key amenities, including stores, restaurants and one of Cancun's main squares, making it convenient for business travelers and tourists alike. The hotel offers an affordable valet parking service and is praised for its good value for money, especially for short or transit stays.
The facilities are generally clean and well-maintained with particular mention of the air conditioning being very clean. The staff is noted for their friendliness and helpfulness, contributing positively to the overall guest experience. Despite its basic amenities, the hotel provides a stable option for travelers looking for a cost-effective and no-frills accommodation.
However, the hotel does have some drawbacks. The rooms and bathrooms are small and there have been occasional complaints about cleanliness standards and dated features. Additionally, the breakfast options are limited and some guests have reported weak shower pressure and inconsistent Wi-Fi connectivity.
Overall, Ibis Cancun Centro offers a reliable stay for those prioritizing location and budget over luxury, making it a sensible choice for short-term visits.
Ibis Cancun Centro emerges as a practical choice for business travelers, offering a range of amenities tailored to those on work-related trips. As a business class hotel, it's ideal for quick stays and multiple business trips. Its strategic location in front of Cancun's most significant square renders it particularly convenient for business activities.
The hotel is noted for its excellent value for money, well-suited to budget-conscious professionals. Guests consistently appreciate the attentive and helpful staff who ensure a smooth experience. Furthermore, the availability of a meeting room adds to its appeal for business conferences and discussions.
For solo travelers and those on short work trips, Ibis Cancun Centro provides sufficient facilities for a productive stay, making it suitable for brief stopovers or a quick visit. Overall, this hotel stands out for its good service, ensuring a comfortable and efficient environment for business purposes.
The Ibis Cancun Centro is recognized for its pet-friendly accommodations, making it a convenient option for travelers accompanied by their pets. Guests appreciate the ease of traveling with their pets as the hotel readily accepts pets, including emotional support animals. One guest noted a particularly welcoming gesture where the hotel even gave an award to their pet, highlighting the hotel’s commitment to catering to pet owners. Despite some comments about costs, the overall sentiment points to Ibis Cancun Centro as a suitable choice for pet-inclusive travel.
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Location
The hotel's situation near public transportation options, such as the ADO bus terminal, provides an added layer of convenience for those looking to explore the beaches or commute to the airport. Visitors also find it practical for short stays, especially those in transit or on business trips, due to its closeness to the airport and downtown Cancun.
Many reviews highlight the quality-price ratio, emphasizing that the hotel's location allows for cost-effective stays without compromising on access to shopping centers, markets and dining options. Despite some comments on the compact size of the rooms and the basic facilities, the overall assessment points towards a clean and functional establishment.
In summary, guests appreciate 'Ibis Cancun Centro' primarily for its excellent location which ensures a smooth and accessible experience in Cancun.
Breakfast
However, some guests noted a few shortcomings. While the breakfast was abundant, it was often repetitive, lacking in variety and certain items like juices and fresh fruits could have been improved. A few guests found the options too limited or basic, expressing a desire for more diverse selections such as vegetarian dishes, flapjacks and waffles to break the monotony. Service inconsistencies, such as delays in replenishing items and occasional lapses in cleanliness, were also mentioned.
In summary, the breakfast at Ibis Cancun Centro is generally well-regarded for its quality and value with the hotel's convenient location and good customer service further enhancing the overall experience. Although there is room for improvement in terms of variety and some service aspects, many guests left satisfied and nourished, ready for their day ahead in Cancun.
Dinner
However, the experience is marred by a lack of variety and seasoning in some of the food and several guests mentioned the limited evening dining options with no food available late at night. Issues with restaurant service have also been brought up, including long wait times and being turned away close to closing time despite still being open. Vegetarian options are notably absent and the limited menu offers only beef tacos or hamburgers.
For those adventuring outside the hotel, the immediate area lacks a wide range of dining choices, though there is a nearby Superama and a budget-friendly restaurant with commendable service downstairs.
Overall, while some guests find the food delicious, the limited variety and availability, coupled with service challenges, may require guests to plan their meals carefully.
Rooms
However, there are significant areas needing improvement. The majority of guests found the rooms to be extremely small and dated with some reporting musty smells and issues with humidity. The bathrooms are often described as cramped with some having maintenance issues like leaky fixtures and clogged sinks. The air conditioning units sometimes struggled to cool the rooms adequately and the lack of ventilation exacerbated the feeling of stuffiness.
Additional amenities such as fridges, safes and kettles are notably absent, which several guests found inconvenient. Noise from adjoining rooms and corridors was another common complaint, alongside problems with room access cards and basic room functionality. Some rooms had a worn-out appearance, showing signs of needing renovation, particularly in the bathrooms.
In summary, Ibis Cancun Centro provides a basic, clean and strategically located option for short stays, but be prepared for very small, somewhat outdated rooms that might lack some essential amenities and suffer from ventilation issues.
Beds
However, the dimension of the beds was a recurring point of contention. Many reviews mentioned that the beds are quite small, often describing them as tiny, semi-doubles or even single-sized—posing a problem for couples or those needing more space. Some guests also reported the beds to be hard or uncomfortable and there were mentions of issues with the mattresses, such as them being old, deformed or even musty.
In summary, while the beds may offer sufficient comfort for some, the size and occasional older condition could be an issue for others.
Cleanliness
However, there are also numerous mentions of areas needing improvement. Some guests noted that certain rooms and common areas are in poor condition with issues such as smelly showers, damp or musty smells, old bedding and dirty carpets. Bathrooms in particular often garnered negative feedback with complaints about mold, lime residues, dirty toilets and insufficient cleaning in general. Additionally, some guests mentioned a lack of amenities typically provided in hotels, such as mini fridges and personal hygiene items, which may affect the overall satisfaction of their stay.
Overall, while some aspects of cleanliness are commendable, consistent maintenance and attention to detail could significantly improve guest experiences at Ibis Cancun Centro.
Staff
However, some guests pointed out inconsistencies in service quality with occasional reports of unprofessional behavior and indifference from certain staff members. Issues such as noise management and better wake-up call notices were also noted as areas needing improvement.
While the reception staff received mixed reviews with some guests complimenting their kindness and professionalism, others experienced cold and unhelpful service. Language barriers occasionally led to misunderstandings and there were rare incidents of staff rudeness.
Overall, the reviews suggest that Ibis Cancun Centro provides a generally positive experience with friendly service and cleanliness, though there are areas where consistency and professionalism could be enhanced.
Wi-Fi
Parking
However, there are several downsides to consider. Parking at the hotel comes at an additional cost, typically around 100 pesos per night—a point of contention for many who felt misled by initial claims of free parking. The limited number of spaces, sometimes restricted to a mere five, often led to difficulties in finding a spot. Complicating matters further, the parking area lacks direct access to the hotel, making entry and exit cumbersome. Signage directing guests to the parking lot could greatly benefit from improvements.
Moreover, the parking space's layout and the absence of elevators or dedicated staircases further complicated the experience. Some guests found it challenging to navigate the area with a few even describing it as unsafe. In summary, while the parking at Ibis Cancun Centro offers security and some degree of convenience, these benefits are tempered by additional fees, limited availability and access issues.
Family
However, there are concerns about the suitability of the facilities for larger families. The spaces, including the bedrooms, are described as very limited and small for families. Furthermore, some guests were disturbed by many children running around the hallways and screaming, indicating potential noise issues. Consequently, despite some positive aspects, several reviews suggest that 'Ibis Cancun Centro' may not be the best choice for those traveling with families seeking more spacious and quieter accommodations.
3 Star
The facilities are generally clean and well-maintained with particular mention of the air conditioning being very clean. The staff is noted for their friendliness and helpfulness, contributing positively to the overall guest experience. Despite its basic amenities, the hotel provides a stable option for travelers looking for a cost-effective and no-frills accommodation.
However, the hotel does have some drawbacks. The rooms and bathrooms are small and there have been occasional complaints about cleanliness standards and dated features. Additionally, the breakfast options are limited and some guests have reported weak shower pressure and inconsistent Wi-Fi connectivity.
Overall, Ibis Cancun Centro offers a reliable stay for those prioritizing location and budget over luxury, making it a sensible choice for short-term visits.
Business
The hotel is noted for its excellent value for money, well-suited to budget-conscious professionals. Guests consistently appreciate the attentive and helpful staff who ensure a smooth experience. Furthermore, the availability of a meeting room adds to its appeal for business conferences and discussions.
For solo travelers and those on short work trips, Ibis Cancun Centro provides sufficient facilities for a productive stay, making it suitable for brief stopovers or a quick visit. Overall, this hotel stands out for its good service, ensuring a comfortable and efficient environment for business purposes.
Dog Friendly
No, Ibis Cancun Centro doesn't have any pool.
No, a spa isn't available at Ibis Cancun Centro.
Yes, Ibis Cancun Centro welcomes dogs.
Yes, parking facilities are available at Ibis Cancun Centro.
No, Ibis Cancun Centro doesn't have a gym.
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