LOL-HA Hotel Boutique
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Summary of reviewsLOL-HA Hotel Boutique has garnered positive reviews, emphasizing its standout features and overall appeal. Situated conveniently close to Cancun International Airport, the hotel provides a peaceful retreat in a secluded, jungle-like setting. Guests value its proximity for early or late flights, although the remote location and challenging nighttime access have been noted. The serene ambiance and modern, well-kept facilities appeal to many with a car being almost essential for ease of transportation.
Breakfast at the hotel is predominantly praised for its fresh, delicious and made-to-order dishes, though some guests desire more variety over longer stays. Popular items include omelets, pancakes and locally inspired flavors. The terrace setting by the pool enhances the breakfast experience, making it a pleasant start to the day despite occasional comments on limited servings.
Dining at the on-site restaurant has mixed reviews. While the food's quality and staff's friendliness are appreciated, limited menu options, early closing hours and high prices have been points of contention. Some guests highlight the delicious and well-prepared meals, finding them valuable despite the restricted choices and inconsistent service.
The rooms consistently receive high marks for their spaciousness, modern amenities and cleanliness. Guests enjoy large bathrooms, comfortable beds and pleasant views from balconies. However, some rooms lack hair dryers, fridges and have occasional water pressure issues. These minor inconveniences do little to detract from the overall satisfaction with the luxurious and well-appointed accommodations.
Cleanliness is a consistent highlight with both rooms and common areas described as spotlessly clean. The hotel's commitment to hygiene and sanitation is evident, contributing to a comfortable and aesthetically appealing environment. The pool, well-maintained and inviting, is a beloved feature, often mentioned for its beauty and relaxing setting.
Guests frequently praise the staff for their friendliness, professionalism and attentiveness. The team, highlighted by individuals like Luís, Gael and Jose, goes above and beyond to enhance the guest experience, ensuring an accommodating and enjoyable stay. Despite occasional minor critiques regarding staff training, the overall sentiment remains one of superb hospitality and excellent service.
The Wi-Fi service receives mixed feedback with many praising its speed and reliability, while a few report connectivity issues in some rooms. The overall impression suggests a generally satisfactory Wi-Fi experience with occasional minor glitches.
Parking at the hotel is satisfactory, offering free, secure and well-lit options. The ample parking space and surveillance cameras provide peace of mind, though some guests note the need for improvement in the parking area's layout and initial assistance upon arrival.
Families find the hotel welcoming and child-friendly with spacious rooms and a quiet setting that ensures a restful stay. Amenities such as good Wi-Fi and special treats for children add to the positive family-friendly experience.
The beds have a mixed reception with many guests finding them comfortable and spacious, while others feel they are too firm. Despite this, the overall sleep experience is generally positive with clean and cozy bedding contributing to comfort.
Overall, LOL-HA Hotel Boutique aligns well with its three-star rating, offering commendable value for money. The proximity to the airport, a nice pool and well-regarded service meet guest expectations, although improvements in breakfast variety, dinner selections and minor room issues could enhance the stay further.
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Breakfast at the hotel is predominantly praised for its fresh, delicious and made-to-order dishes, though some guests desire more variety over longer stays. Popular items include omelets, pancakes and locally inspired flavors. The terrace setting by the pool enhances the breakfast experience, making it a pleasant start to the day despite occasional comments on limited servings.
Dining at the on-site restaurant has mixed reviews. While the food's quality and staff's friendliness are appreciated, limited menu options, early closing hours and high prices have been points of contention. Some guests highlight the delicious and well-prepared meals, finding them valuable despite the restricted choices and inconsistent service.
The rooms consistently receive high marks for their spaciousness, modern amenities and cleanliness. Guests enjoy large bathrooms, comfortable beds and pleasant views from balconies. However, some rooms lack hair dryers, fridges and have occasional water pressure issues. These minor inconveniences do little to detract from the overall satisfaction with the luxurious and well-appointed accommodations.
Cleanliness is a consistent highlight with both rooms and common areas described as spotlessly clean. The hotel's commitment to hygiene and sanitation is evident, contributing to a comfortable and aesthetically appealing environment. The pool, well-maintained and inviting, is a beloved feature, often mentioned for its beauty and relaxing setting.
Guests frequently praise the staff for their friendliness, professionalism and attentiveness. The team, highlighted by individuals like Luís, Gael and Jose, goes above and beyond to enhance the guest experience, ensuring an accommodating and enjoyable stay. Despite occasional minor critiques regarding staff training, the overall sentiment remains one of superb hospitality and excellent service.
The Wi-Fi service receives mixed feedback with many praising its speed and reliability, while a few report connectivity issues in some rooms. The overall impression suggests a generally satisfactory Wi-Fi experience with occasional minor glitches.
Parking at the hotel is satisfactory, offering free, secure and well-lit options. The ample parking space and surveillance cameras provide peace of mind, though some guests note the need for improvement in the parking area's layout and initial assistance upon arrival.
Families find the hotel welcoming and child-friendly with spacious rooms and a quiet setting that ensures a restful stay. Amenities such as good Wi-Fi and special treats for children add to the positive family-friendly experience.
The beds have a mixed reception with many guests finding them comfortable and spacious, while others feel they are too firm. Despite this, the overall sleep experience is generally positive with clean and cozy bedding contributing to comfort.
Overall, LOL-HA Hotel Boutique aligns well with its three-star rating, offering commendable value for money. The proximity to the airport, a nice pool and well-regarded service meet guest expectations, although improvements in breakfast variety, dinner selections and minor room issues could enhance the stay further.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The LOL-HA Hotel Boutique stands out for its proximity to Cancun International Airport with most guests highlighting its convenience for early or late flights, averaging a 10-20 minute drive. This hotel provides a peaceful and tranquil retreat, nestled in a secluded, jungle-like setting away from the bustling city noise. Despite being ideal for a one-night stay or a layover, guests frequently mention challenges in locating the hotel, particularly at night, due to poorly lit, unpaved and bumpy access roads. The establishment feels remote and isolated with few amenities or attractions nearby, making it less suitable for those intending to explore Cancun or seek vibrant surroundings. While its quiet and serene ambiance appeals to many, the area can feel unsafe and unwelcoming, especially after dark. The staff's friendliness and the hotel's modern, well-kept facilities do receive praise, offering a haven of peace amidst the nature. However, it's worth noting that having a car is almost essential, given the hotel's distant location from main roads and public transport.
At LOL-HA Hotel Boutique, the breakfast experience has garnered mixed but predominantly positive feedback from guests. Many guests applaud the breakfast as excellent, delicious and fresh, emphasizing the quality of the made-to-order dishes. Popular items like omelets, scrambled eggs, pancakes and waffles frequently receive praise and the inclusion of local Mexican flavors is a notable highlight. The breakfast is commonly described as ample, reasonable and sufficient with a decent variety comprising fruits, eggs, bread, butter, juice, milk, tea and coffee.
A complimentary breakfast is a well-appreciated inclusion in the overall stay at the hotel. However, some reviews indicate a desire for more variety and a greater selection, particularly with repetitive options over extended stays. Despite being described as basic or simple by some, the overall sentiment remains positive owing to the taste and quality of the food served. The terrace setting by the pool is another pleasant aspect, adding to the breakfast ambiance. While some guests point out that breakfast servings can be a bit limited or meager, the freshly prepared and hearty nature of the meal is a common theme in many reviews.
In summary, while LOL-HA Hotel Boutique’s breakfast might not cater to those seeking a luxury spread, it consistently provides a tasty, fresh and satisfying start to the day with generous and attentive service enhancing the experience.
The dinner scene at LOL-HA Hotel Boutique is a mixed bag according to confirmed guest reviews. On the positive side, the on-site restaurant is appreciated for its convenience and the delicious quality of its dishes. Guests frequently comment on the tasty food, fine dining options and chef-prepared meals. Some diners found the meals to be simple but well-prepared, providing great value and ample portions. The staff's welcoming attitude and their willingness to go the extra mile, such as offering meals after operating hours, add an additional layer of satisfaction.
However, there are several significant drawbacks that guests have pointed out. The menu offerings are limited, leaving diners with few choices and the restaurant's operating hours can be inconvenient with early closing times. Additionally, the food prices are often described as excessively high, leading some to question the value for money. Experiences with the quality of food and service also appear to be inconsistent with some reporting slow service and poorly cooked dishes.
In essence, while the LOL-HA Hotel Boutique's restaurant has its high points with delicious, well-prepared food and friendly service, various limitations such as high prices, limited menu options and restricted operating hours leave some room for improvement.
The guest reviews for LOL-HA Hotel Boutique consistently highlight the spacious, modern and beautifully designed rooms. Guests appreciate the comfort and cleanliness of the rooms, which often feature large bathrooms, comfortable bedding and tasteful decor. Many rooms come with balconies, offering pleasant views and adding to the overall comfort. The hotel provides modern facilities, including air conditioning and large TVs with Netflix and has well-maintained properties with impeccable furnishings. The cozy, newly-built rooms are both tranquil and well-illuminated, making them a pleasant retreat for travelers.
However, a few guests noted some drawbacks such as a lack of hair dryers, fridges and minibars in some rooms and occasional issues with water pressure in the showers. Despite these minor inconveniences, the reviews reflect a high level of satisfaction with the hotel's room offerings, emphasizing their spaciousness, luxury and modern amenities. The hotel also boasts a beautiful pool, adding to its appeal as a comfortable and well-equipped accommodation choice.
The LOL-HA Hotel Boutique offers a mixed experience when it comes to their beds. On the positive side, many guests appreciated the comfortable, spacious and extra-large beds, citing king-size and double beds as particularly commendable. The bedding is frequently described as clean, soft and cozy, contributing to an overall feeling of comfort. Rooms are noted to be spacious and accommodating, enhancing the sleeping experience.
However, a notable proportion of guests found the beds to be on the harder side with several reviews mentioning them as very firm or even extremely hard. Some guests pointed out issues with the pillows and the fit of the bedding, which detracted from their overall comfort. Despite occasional noise from the beds, many guests still reported a generally comfortable sleep experience.
In summary, while LOL-HA Hotel Boutique boasts large, clean and often very comfortable beds, the firmness of the mattresses might not suit everyone’s preferences.
LOL-HA Hotel Boutique has consistently impressed guests with its remarkable standards of cleanliness. The overwhelming majority of reviews praise the hotel for its spotlessly clean rooms and common areas. Visitors have often described the environment as very clean and well-maintained with some highlighting the impeccable sanitation measures in place. From well-cleaned and tidy rooms to clean bathrooms and spotless facilities, the attention to detail in maintaining hygiene is evident throughout the hotel.
The facilities, both modern and new, further accentuate the hotel’s commitment to cleanliness, providing guests with a comfortable and aesthetically appealing stay. The clean and serene pool area has been a particular highlight with many guests appreciating its pristine condition. Additionally, the daily room cleaning service has been noted as excellent, ensuring that guests return to a neat and orderly space each day.
Despite a few isolated mentions of cleanliness issues, the general sentiment remains overwhelmingly positive. The hotel’s clean and welcoming atmosphere is complemented by friendly and helpful staff, enhancing the overall guest experience. Whether it’s the clean and modern rooms or the spotless common areas, LOL-HA Hotel Boutique stands out as a superb choice for travelers seeking a hygienic and comfortable stay.
Guests at the LOL-HA Hotel Boutique have consistently praised the outstanding qualities of the staff. From the moment of arrival, the warm welcome and excellent reception services set the tone for an enjoyable stay. Reviews frequently highlight the friendliness and helpfulness of the staff, describing them as attentive, professional and courteous. Many guests appreciated the prompt and efficient service with several noting that the team consistently went above and beyond to meet their needs.
The staff's dedication to ensuring a comfortable stay is evident through their accommodating nature and readiness to assist with any issues, including late-night arrivals and transportation arrangements. Specific employees, such as Luís, Gael and Jose, were mentioned for their exceptionally welcoming demeanor and attentiveness. The overall atmosphere created by the staff's kindness and warmth significantly contributed to positive guest experiences.
Despite a few minor criticisms regarding the training and experience of some staff members, the overwhelming impression is one of superb hospitality and excellent service. Guests repeatedly commended the team for their polite behavior and readiness to help, making LOL-HA Hotel Boutique a highly recommended destination for those seeking great value for money along with exceptional customer service.
LOL-HA Hotel Boutique receives mixed reviews regarding its Wi-Fi service. Many guests have praised the Wi-Fi for being good, fast and working perfectly throughout their stay. Some even noted that the Wi-Fi was super fast and reliable for streaming services like Netflix. However, a few guests did encounter issues, including not being able to connect to the Wi-Fi at all or experiencing bad internet service in several rooms. While the hotel offers a generally positive Wi-Fi experience with adequate speed for most needs, potential guests should be aware that connectivity issues can arise sporadically in different areas of the complex.
The pool at LOL-HA Hotel Boutique receives extensive praise from guests, highlighting its consistent appeal. It is frequently described as nice, lovely and beautiful with many emphasizing its cleanliness and well-maintained condition. The pool area is not just aesthetically pleasing but also spacious and relaxing with sun loungers and umbrellas adding to the comfort. Guests find the pool very pleasant, ideal for both swimming and relaxation and appreciate its refreshing, heated water. The setting around the pool, often referred to as spectacular and magnificent, complements the overall peaceful ambiance, making it an excellent spot for relaxation. Many reviews underscore the pool’s appeal, mentioning it as a standout feature of their stay.
LOL-HA Hotel Boutique offers a variety of parking options that generally satisfy guests' needs. The hotel provides private parking, which is both free and secure, often noted for its surveillance cameras ensuring guest vehicles are safe. The parking area is described as ample and well-lit with enough space to accommodate all guests easily.
Parking is accessible and convenient with spots available directly outside the hotel. There is free public parking nearby and the parking facilities are overall considered good. Despite some mentions of unpaved and dark roads leading to the hotel, guests appreciate the plentiful parking available in quiet surroundings.
However, not all reviews were entirely positive. Some guests pointed out that the parking area could use some improvements, noting that it might be tight at times. Additionally, a few reviews mentioned the lack of a closed parking area and the initial difficulty in securing assistance upon arrival. Despite these points, the general sentiment indicates that LOL-HA Hotel Boutique provides a practical and safe parking situation for its guests.
At LOL-HA Hotel Boutique, families will find a welcoming and child-friendly environment perfect for a relaxing getaway. This hotel is designed with families in mind, offering spacious rooms suitable for large groups and creating a comfortable and safe place for children. The serene and peaceful setting, nestled in a quiet, remote location away from city noise, ensures an unbeatable rest for everyone. Parents will appreciate the family rooms adjacent to each other, allowing for convenience and peace of mind. The hotel also offers a range of amenities such as comfortable beds, good WiFi and even special treats like hot chocolate for children, ensuring everyone has a memorable stay. While the reviews reflect a strong focus on family-friendly features, the overall atmosphere and thoughtful accommodations make LOL-HA Hotel Boutique an ideal choice for travelers with children looking for a serene escape.
LOL-HA Hotel Boutique offers a satisfying experience for those seeking accommodation that aligns with three-star standards. The hotel's value for money is commendable and it meets the expectations set for its star rating. Notably, the hotel is conveniently situated close to the airport, a major plus for travelers.
Among the amenities, the hotel provides a nice pool which stands out as a positive feature. The rooms and showers are functional, although some guests have reported occasional bathroom flooding. The service from the staff is generally well-regarded, contributing positively to the overall experience.
Despite its strengths, there are areas for improvement, such as the limited variety in breakfast options and dinner selections. The absence of a TV in the room and the lack of toiletries also detract slightly from the overall comfort. Additionally, connectivity issues with wifi and limited transportation options can be a challenge for guests.
Overall, LOL-HA Hotel Boutique exceeds the typical offerings of a three-star hotel in several respects and provides a pleasant stay for its guests. However, addressing some of the noted drawbacks would enhance the guest experience further.
The 'LOL-HA Hotel Boutique' is well-equipped to cater to business travelers, offering a variety of amenities to support a productive stay. Guests mention the availability of meeting rooms, conference facilities and desks, making it conducive for business stays and suitable for holding business meetings. For those needing to stay connected, free and fast Wi-Fi is provided, which is crucial for business use.
The hotel features a business center on-site and executive amenities that many guests find superior. Additionally, the presence of convenient lounge areas and a quiet, peaceful environment further enhances its appeal for professionals seeking a calm place to work.
The hotel's location near the airport makes it a perfect choice for layovers or short business trips, although it may not be ideal for extended stays. Some guests noted the difficulty in getting a taxi, which could be a minor inconvenience. Nonetheless, the friendly and attentive service adds to the overall positive experience for business travelers at LOL-HA Hotel Boutique.
LOL-HA Hotel Boutique offers commendable accessibility features for guests with disabilities with a particular emphasis on modern facilities that are easy to navigate. The hotel is equipped with a lift and provides rooms that are both wheelchair and autistic-friendly. Guests note that all areas of the property are accessible, making it an ideal choice for those requiring special accommodation. The presence of accessible rooms and straightforward access to elevators further enhance the hotel's convenience for guests with mobility issues.
However, the hotel's location in a remote jungle area poses some challenges. The roads leading to the hotel are poorly maintained and there is no lighting at night, which could make travel difficult without a car. Moreover, poor internet reception and lack of signage contribute to potential difficulties in finding the hotel. Despite these drawbacks, once on the property, guests generally found the accessibility standards to be excellent, offering a comfortable and accommodating stay.
The outdoor pool at LOL-HA Hotel Boutique receives high praise from guests for its impressive and charming characteristics. Surrounded by lush gardens, the pool area is well-maintained and clean, adding to its appeal. Guests find the pool very pleasant and appreciate the addition of poolside umbrellas for comfort. The pool’s temperature is generally good, although a few noted it can be very cold. The poolside and amenities are designed to enhance relaxation with an emphasis on creating a beautiful and safe environment. Overall, the outdoor pool is a standout feature of the hotel that guests enjoy and recommend.
LOL-HA Hotel Boutique is a pet-friendly resort that warmly welcomes pets, including cats and dogs. Pet owners will find the hotel adequate for their needs with specific dog services available to ensure a comfortable stay. The rooms are specifically designed to be pet-friendly and the overall atmosphere of the hotel is notably welcoming to animals. However, some guests have mentioned occasional disturbances from barking dogs during the night. Despite this, LOL-HA Hotel Boutique stands out as a super pet-friendly option for travelers seeking accommodation with their furry companions at a reasonable cost.
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Location
Breakfast
A complimentary breakfast is a well-appreciated inclusion in the overall stay at the hotel. However, some reviews indicate a desire for more variety and a greater selection, particularly with repetitive options over extended stays. Despite being described as basic or simple by some, the overall sentiment remains positive owing to the taste and quality of the food served. The terrace setting by the pool is another pleasant aspect, adding to the breakfast ambiance. While some guests point out that breakfast servings can be a bit limited or meager, the freshly prepared and hearty nature of the meal is a common theme in many reviews.
In summary, while LOL-HA Hotel Boutique’s breakfast might not cater to those seeking a luxury spread, it consistently provides a tasty, fresh and satisfying start to the day with generous and attentive service enhancing the experience.
Dinner
However, there are several significant drawbacks that guests have pointed out. The menu offerings are limited, leaving diners with few choices and the restaurant's operating hours can be inconvenient with early closing times. Additionally, the food prices are often described as excessively high, leading some to question the value for money. Experiences with the quality of food and service also appear to be inconsistent with some reporting slow service and poorly cooked dishes.
In essence, while the LOL-HA Hotel Boutique's restaurant has its high points with delicious, well-prepared food and friendly service, various limitations such as high prices, limited menu options and restricted operating hours leave some room for improvement.
Rooms
However, a few guests noted some drawbacks such as a lack of hair dryers, fridges and minibars in some rooms and occasional issues with water pressure in the showers. Despite these minor inconveniences, the reviews reflect a high level of satisfaction with the hotel's room offerings, emphasizing their spaciousness, luxury and modern amenities. The hotel also boasts a beautiful pool, adding to its appeal as a comfortable and well-equipped accommodation choice.
Beds
However, a notable proportion of guests found the beds to be on the harder side with several reviews mentioning them as very firm or even extremely hard. Some guests pointed out issues with the pillows and the fit of the bedding, which detracted from their overall comfort. Despite occasional noise from the beds, many guests still reported a generally comfortable sleep experience.
In summary, while LOL-HA Hotel Boutique boasts large, clean and often very comfortable beds, the firmness of the mattresses might not suit everyone’s preferences.
Cleanliness
The facilities, both modern and new, further accentuate the hotel’s commitment to cleanliness, providing guests with a comfortable and aesthetically appealing stay. The clean and serene pool area has been a particular highlight with many guests appreciating its pristine condition. Additionally, the daily room cleaning service has been noted as excellent, ensuring that guests return to a neat and orderly space each day.
Despite a few isolated mentions of cleanliness issues, the general sentiment remains overwhelmingly positive. The hotel’s clean and welcoming atmosphere is complemented by friendly and helpful staff, enhancing the overall guest experience. Whether it’s the clean and modern rooms or the spotless common areas, LOL-HA Hotel Boutique stands out as a superb choice for travelers seeking a hygienic and comfortable stay.
Staff
The staff's dedication to ensuring a comfortable stay is evident through their accommodating nature and readiness to assist with any issues, including late-night arrivals and transportation arrangements. Specific employees, such as Luís, Gael and Jose, were mentioned for their exceptionally welcoming demeanor and attentiveness. The overall atmosphere created by the staff's kindness and warmth significantly contributed to positive guest experiences.
Despite a few minor criticisms regarding the training and experience of some staff members, the overwhelming impression is one of superb hospitality and excellent service. Guests repeatedly commended the team for their polite behavior and readiness to help, making LOL-HA Hotel Boutique a highly recommended destination for those seeking great value for money along with exceptional customer service.
Wi-Fi
Pool
Parking
Parking is accessible and convenient with spots available directly outside the hotel. There is free public parking nearby and the parking facilities are overall considered good. Despite some mentions of unpaved and dark roads leading to the hotel, guests appreciate the plentiful parking available in quiet surroundings.
However, not all reviews were entirely positive. Some guests pointed out that the parking area could use some improvements, noting that it might be tight at times. Additionally, a few reviews mentioned the lack of a closed parking area and the initial difficulty in securing assistance upon arrival. Despite these points, the general sentiment indicates that LOL-HA Hotel Boutique provides a practical and safe parking situation for its guests.
Family
3 Star
Among the amenities, the hotel provides a nice pool which stands out as a positive feature. The rooms and showers are functional, although some guests have reported occasional bathroom flooding. The service from the staff is generally well-regarded, contributing positively to the overall experience.
Despite its strengths, there are areas for improvement, such as the limited variety in breakfast options and dinner selections. The absence of a TV in the room and the lack of toiletries also detract slightly from the overall comfort. Additionally, connectivity issues with wifi and limited transportation options can be a challenge for guests.
Overall, LOL-HA Hotel Boutique exceeds the typical offerings of a three-star hotel in several respects and provides a pleasant stay for its guests. However, addressing some of the noted drawbacks would enhance the guest experience further.
Business
The hotel features a business center on-site and executive amenities that many guests find superior. Additionally, the presence of convenient lounge areas and a quiet, peaceful environment further enhances its appeal for professionals seeking a calm place to work.
The hotel's location near the airport makes it a perfect choice for layovers or short business trips, although it may not be ideal for extended stays. Some guests noted the difficulty in getting a taxi, which could be a minor inconvenience. Nonetheless, the friendly and attentive service adds to the overall positive experience for business travelers at LOL-HA Hotel Boutique.
Accessible
However, the hotel's location in a remote jungle area poses some challenges. The roads leading to the hotel are poorly maintained and there is no lighting at night, which could make travel difficult without a car. Moreover, poor internet reception and lack of signage contribute to potential difficulties in finding the hotel. Despite these drawbacks, once on the property, guests generally found the accessibility standards to be excellent, offering a comfortable and accommodating stay.
Outdoor Pool
Dog Friendly
Yes, LOL-HA Hotel Boutique has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at LOL-HA Hotel Boutique.
Yes, LOL-HA Hotel Boutique welcomes dogs.
Yes, parking facilities are available at LOL-HA Hotel Boutique.
No, LOL-HA Hotel Boutique doesn't have a gym.
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