Tri Hotel offers an exceptional stay, blending convenient accessibility with a serene, nature-filled environment. Nestled between the charming towns of Canela and Gramado, the hotel provides easy access to numerous tourist attractions while offering a tranquil retreat within a beautiful forest. The surrounding lush landscapes, trails for morning walks and scenic views from guest rooms enhance the overall experience, making it ideal for families, nature lovers and anyone seeking relaxation.
The breakfast at Tri Hotel is highly praised, featuring an excellent, varied spread of fresh, delicious items, often likened to a colonial feast. The attentive service and quick replenishment ensure a delightful start to the day. While occasional crowding during peak times is noted, the overall breakfast experience is consistently rated outstanding.
Dining at the hotel is enriched by a pleasant ambiance, live music and a cozy restaurant setting with a fireplace. The food quality and presentation are generally well-received, especially during special dinners. Though the menu could use more variety and service speed could improve, the overall dining experience remains positive.
Rooms at Tri Hotel are spacious, comfortable and clean, offering a cozy atmosphere with scenic views from some balconies. Apart from some feedback on outdated furniture and occasional maintenance issues, the rooms are well-maintained and provide a welcoming stay for guests, including families and solo travelers.
Cleanliness is a strong point at Tri Hotel with guests frequently complimenting the immaculate rooms, well-kept common areas and fresh linens. The staff's dedication to hygiene and their exemplary service enhance the welcoming environment, despite occasional lapses in thoroughness towards the end of stays.
The staff at Tri Hotel stand out for their attentiveness, friendliness and professionalism, significantly contributing to the overall positive guest experience. They enhance the cozy and organized hotel environment, making guests feel well cared for from check-in to departure.
While the free Wi-Fi service receives consistent criticism for its unreliability and weak signal, the hotel's other amenities such as the gym cater well to guest needs. The gym, though clean and functional, could benefit from more equipment and maintenance.
Tri Hotel is particularly family-friendly with spacious rooms, various recreational areas for children and convenient amenities for parents with young children. The green outdoor areas and entertainment options ensure a memorable and enjoyable stay for families.
The beds at Tri Hotel are generally comfortable and clean with many guests highlighting their excellent condition. Some mixed reviews note issues with mattress quality, but overall, the beds contribute positively to guests' restful experiences.
For business travelers, the hotel provides satisfactory amenities with well-serviced rooms and isolated conference areas conducive to work and meetings. The infrastructure supports a productive stay, making Tri Hotel a reliable choice for professional needs.
In summary, Tri Hotel excels in delivering a serene, accessible getaway with standout breakfast, excellent staff service and comfortable accommodations, even as certain areas like Wi-Fi connectivity and room updates could be improved.