7,258,491 hotelsin 60 categories
Big Hotels with Heated Pool in Rio Grande do Sul
26 HOTELS IN RIO GRANDE DO SULRanking can be influenced by the commissions we receive.
$
+8
Info
Summary of reviews
Blue Tree Towers Caxias do Sul garners considerable praise for its exceptional location, providing easy access to the city center, key attractions and convenient routes to Bento Gonçalves. Guests value the hotel's proximity to points of interest and amenities and find the on-site pools, gym and restaurant to enhance their overall experience. Despite a few concerns about the neighborhood during the night, the hotel's strategic position makes it a favored choice among both leisure and business travelers.
The hotel's breakfast experience receives mostly positive feedback with guests often commending the diverse options and pleasant dining environment. However, there is some room for improvement, particularly regarding the variety of fruits and vegan options, as well as the size of the breakfast area which can become crowded.
Dinner at the hotel's restaurant is generally appreciated for its delicious options and fair pricing, although a more extensive menu could improve the dining experience. Guests also noted inconsistencies in the quality of some dishes, such as the fish and occasional closures of the restaurant for reservations.
Rooms at the Blue Tree Towers Caxias do Sul are described as spacious, clean and comfortable. Guests appreciate the large, well-organized layout, cozy decor and comfortable beds. Bathrooms are noted for their cleanliness and good features, although minor improvements such as better blackout curtains and furniture maintenance are suggested.
Cleanliness throughout the hotel receives high marks with guests frequently mentioning the well-maintained rooms and common areas. The staff are widely praised for their politeness, professionalism and exceptional service, creating an accommodating and friendly atmosphere.
The WiFi receives mixed reviews; while some guests find it reliable, others experience connectivity issues and slow speeds. The pool area is generally well-regarded for its pleasant setting and features like the heated pool, though occasional maintenance issues are noted.
Parking convenience is enhanced by the valet service, though it comes at an additional cost that some guests feel should be included in the room rate. The beds are generally comfortable, though opinions vary on mattress firmness and pillows could be improved.
Overall, Blue Tree Towers Caxias do Sul provides a comfortable, well-located and service-oriented stay with room for minor improvements in specific areas.
The hotel's breakfast experience receives mostly positive feedback with guests often commending the diverse options and pleasant dining environment. However, there is some room for improvement, particularly regarding the variety of fruits and vegan options, as well as the size of the breakfast area which can become crowded.
Dinner at the hotel's restaurant is generally appreciated for its delicious options and fair pricing, although a more extensive menu could improve the dining experience. Guests also noted inconsistencies in the quality of some dishes, such as the fish and occasional closures of the restaurant for reservations.
Rooms at the Blue Tree Towers Caxias do Sul are described as spacious, clean and comfortable. Guests appreciate the large, well-organized layout, cozy decor and comfortable beds. Bathrooms are noted for their cleanliness and good features, although minor improvements such as better blackout curtains and furniture maintenance are suggested.
Cleanliness throughout the hotel receives high marks with guests frequently mentioning the well-maintained rooms and common areas. The staff are widely praised for their politeness, professionalism and exceptional service, creating an accommodating and friendly atmosphere.
The WiFi receives mixed reviews; while some guests find it reliable, others experience connectivity issues and slow speeds. The pool area is generally well-regarded for its pleasant setting and features like the heated pool, though occasional maintenance issues are noted.
Parking convenience is enhanced by the valet service, though it comes at an additional cost that some guests feel should be included in the room rate. The beds are generally comfortable, though opinions vary on mattress firmness and pillows could be improved.
Overall, Blue Tree Towers Caxias do Sul provides a comfortable, well-located and service-oriented stay with room for minor improvements in specific areas.
Categories
Big
Pool
Heated Pool
Indoor Pool
Dog Friendly
$
+4
Info
Summary of reviews
Hotel Laghetto Moinhos is celebrated for its prime location in Porto Alegre's tranquil Moinhos de Vento neighborhood, offering easy access to top restaurants, cafes, shops and parks. The upscale and peaceful setting, combined with beautiful architecture and well-maintained common areas, provides a refined ambiance that guests appreciate.
The hotel garners high praise for its extensive and high-quality breakfast, offering a varied selection of breads, cakes, fruits and beverages, contributing to a delightful start to the day. While dinner experiences at the hotel's restaurant are mixed with some guests finding the food tasty and well-served, others report occasional issues with flavor and service speed. However, an adjacent restaurant offers a reliable alternative.
Rooms are described as generally clean and comfortable with good quality showers and bed linens, although their size and lighting occasionally receive criticism. The air conditioning varies in effectiveness, but overall, rooms provide a cozy and quiet environment for a restful stay.
Cleanliness standards are largely impressive with many guests noting the pristine condition of rooms and common areas. However, some inconsistencies and minor issues, particularly in specific areas like the pool or fitness center, suggest room for improvement.
The hotel's staff is frequently highlighted as a standout feature, known for their attentiveness, friendliness and professionalism. Guests consistently report positive interactions with the reception team, contributing to an overall pleasant stay.
Wi-Fi service is generally reliable with good coverage and stable connections, though some inconsistencies in speed and connectivity are noted. The gym, while functional and well-equipped for a quick workout, has room for updates and better maintenance.
The rooftop pool is a notable attraction, appreciated for its beautiful design and great views, despite occasional issues with heating, cleanliness and availability of facilities like chairs and umbrellas.
Parking options are convenient with both self-parking and valet services, though the additional cost and occasional space limitations are minor drawbacks.
For families, the hotel offers a welcoming atmosphere with family travel packages and a pet-friendly policy, although some facilities could be more accommodating for larger families and those with young children.
In summary, Hotel Laghetto Moinhos excels with its excellent location, charming ambiance, high-quality breakfast and exceptional staff service. While there are areas, such as room size, dinner services, cleanliness consistency, gym and pool amenities, that could see improvements, the overall experience remains highly positive for many travelers.
The hotel garners high praise for its extensive and high-quality breakfast, offering a varied selection of breads, cakes, fruits and beverages, contributing to a delightful start to the day. While dinner experiences at the hotel's restaurant are mixed with some guests finding the food tasty and well-served, others report occasional issues with flavor and service speed. However, an adjacent restaurant offers a reliable alternative.
Rooms are described as generally clean and comfortable with good quality showers and bed linens, although their size and lighting occasionally receive criticism. The air conditioning varies in effectiveness, but overall, rooms provide a cozy and quiet environment for a restful stay.
Cleanliness standards are largely impressive with many guests noting the pristine condition of rooms and common areas. However, some inconsistencies and minor issues, particularly in specific areas like the pool or fitness center, suggest room for improvement.
The hotel's staff is frequently highlighted as a standout feature, known for their attentiveness, friendliness and professionalism. Guests consistently report positive interactions with the reception team, contributing to an overall pleasant stay.
Wi-Fi service is generally reliable with good coverage and stable connections, though some inconsistencies in speed and connectivity are noted. The gym, while functional and well-equipped for a quick workout, has room for updates and better maintenance.
The rooftop pool is a notable attraction, appreciated for its beautiful design and great views, despite occasional issues with heating, cleanliness and availability of facilities like chairs and umbrellas.
Parking options are convenient with both self-parking and valet services, though the additional cost and occasional space limitations are minor drawbacks.
For families, the hotel offers a welcoming atmosphere with family travel packages and a pet-friendly policy, although some facilities could be more accommodating for larger families and those with young children.
In summary, Hotel Laghetto Moinhos excels with its excellent location, charming ambiance, high-quality breakfast and exceptional staff service. While there are areas, such as room size, dinner services, cleanliness consistency, gym and pool amenities, that could see improvements, the overall experience remains highly positive for many travelers.
Categories
Big
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Spa
$
+3
Info
Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
Outdoor Pool
$
+8
Info
Summary of reviews
Swan Caxias do Sul is a highly recommended hotel for travelers seeking comfort and convenience in the heart of the city. The hotel's excellent location in the city center allows for easy access to shops, restaurants and important locations, making it a great choice for both leisure and business travelers. The facilities and amenities, including the comfortable rooms and pool, receive positive feedback from guests. The hotel staff is attentive, cordial and professional, providing exceptional service to guests. The hotel's cleanliness is outstanding with guests raving about the impeccable organization and tidiness throughout the accommodations. The comfortable beds and great showers are also noteworthy aspects of the hotel. While the breakfast received mixed reviews, the hotel staff's attentive service and swift response to room service requests were highly praised. The heated pool on the rooftop is a standout feature with many guests appreciating its slightly heated temperature and nearby entertainment equipment. Overall, Swan Caxias do Sul is an excellent option for those seeking a comfortable and convenient stay in Caxias do Sul.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
$
+2
Info
Summary of reviews
Prodigy Gramado by Wish earns high marks across multiple categories with a significant focus on its primary positive aspects. The hotel's excellent location in the heart of Gramado is frequently highlighted, as it provides seamless access to major attractions and facilities, enhancing the guests' overall experience. Surrounded by top restaurants, shops and entertainment venues, the proximity to key sites ensures a convenient and enjoyable stay. Beautiful city views from various points in the hotel also add to its charm.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Categories
Big
Pool
Heated Pool
Indoor Pool
Honeymoon
$
+3
Info
Summary of reviews
Hotel Laghetto Toscana in Gramado is highly praised for its prime location and accessibility. Guests appreciate its proximity to the city center, nearby Canela and the picturesque scenery of the Quilombo Valley. The strategic placement allows for convenient exploration of Gramado's main attractions with many pointing out the incredible valley views from their rooms.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
Categories
Big
Pool
Heated Pool
Indoor Pool
Honeymoon
$
+1
Info
Summary of reviews
The Hilton Porto Alegre in Brazil garners a favorable reputation, primarily due to its prime location in one of the city's best neighborhoods. It's ideally situated near the Moinhos Shopping Center and Moinhos de Vento Park, offering guests ease of access to excellent bars, restaurants and cafes, along with proximity to public transport and key attractions. Guests praise the hotel for its safe and pleasant surroundings, high standards of service and spacious, comfortable accommodations.
Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Dall'Onder Grande Hotel Bento Gonçalves generally receives favorable reviews, particularly highlighting its prime city-center location which offers easy access to a multitude of restaurants, cafes, shops and key tourist attractions. Guests laud the hotel for its spacious rooms, friendly staff and rich breakfast offerings. The indoor heated saltwater pool, especially enjoyable for families and other family-friendly amenities such as a large kids' area and game rooms, contribute significantly to positive guest experiences.
Breakfast at the hotel is a standout feature, described as spectacular and well-organized with a wide range of fresh, high-quality options, including gluten-free and lactose-free choices. The delightful ambiance, often enhanced by live piano music, further enhances the breakfast experience. Although some guests report occasional disorganization and overcrowding, especially during weekends, the overall sentiment remains highly positive.
Dinner services, however, present mixed experiences. Special events like the Christmas dinner receive high praise for their impeccable organization and excellent food. On regular nights, guests find the offerings inconsistent with some expressing disappointment over the cost versus the quality of food and service. The Dom Perignon Restaurant earned favorable reviews for its good service and tasty dishes, contrasting with the less favorable feedback for the Cabernet Restaurant.
The hotel's rooms are frequently described as spacious, comfortable and clean, although many reviews also note that the facilities are outdated and in need of renovation. Maintenance issues such as broken fixtures and poor acoustics are commonly mentioned. Despite these concerns, the cleanliness of the rooms and common areas often receives commendation.
Staff at Dall'Onder Grande Hotel are generally praised for their helpfulness, friendliness and dedication, ensuring guests feel welcome and accommodated. However, there are occasional reports of less empathetic interactions and disorganization during busy periods.
Free Wi-Fi at the hotel garners mixed reviews with many guests satisfied with the connectivity while others report issues such as inconsistent signal and the need to frequently reconnect.
The gym, while appreciated for its quality equipment, receives mixed feedback regarding its size and maintenance. The pool area, described as a major highlight, especially for families, is well liked despite occasional complaints about overcrowding and maintenance issues.
Parking facilities are convenient with an efficient valet service, but the separate and occasionally high daily fees are a common point of contention.
Overall, Dall'Onder Grande Hotel Bento Gonçalves is particularly recommended for families, thanks to its amenities like the heated pool and kid-friendly areas, as well as for its excellent central location, spacious rooms and a highly praised breakfast service. However, some areas such as dinner services, room updates and parking fees could benefit from improvement.
Breakfast at the hotel is a standout feature, described as spectacular and well-organized with a wide range of fresh, high-quality options, including gluten-free and lactose-free choices. The delightful ambiance, often enhanced by live piano music, further enhances the breakfast experience. Although some guests report occasional disorganization and overcrowding, especially during weekends, the overall sentiment remains highly positive.
Dinner services, however, present mixed experiences. Special events like the Christmas dinner receive high praise for their impeccable organization and excellent food. On regular nights, guests find the offerings inconsistent with some expressing disappointment over the cost versus the quality of food and service. The Dom Perignon Restaurant earned favorable reviews for its good service and tasty dishes, contrasting with the less favorable feedback for the Cabernet Restaurant.
The hotel's rooms are frequently described as spacious, comfortable and clean, although many reviews also note that the facilities are outdated and in need of renovation. Maintenance issues such as broken fixtures and poor acoustics are commonly mentioned. Despite these concerns, the cleanliness of the rooms and common areas often receives commendation.
Staff at Dall'Onder Grande Hotel are generally praised for their helpfulness, friendliness and dedication, ensuring guests feel welcome and accommodated. However, there are occasional reports of less empathetic interactions and disorganization during busy periods.
Free Wi-Fi at the hotel garners mixed reviews with many guests satisfied with the connectivity while others report issues such as inconsistent signal and the need to frequently reconnect.
The gym, while appreciated for its quality equipment, receives mixed feedback regarding its size and maintenance. The pool area, described as a major highlight, especially for families, is well liked despite occasional complaints about overcrowding and maintenance issues.
Parking facilities are convenient with an efficient valet service, but the separate and occasionally high daily fees are a common point of contention.
Overall, Dall'Onder Grande Hotel Bento Gonçalves is particularly recommended for families, thanks to its amenities like the heated pool and kid-friendly areas, as well as for its excellent central location, spacious rooms and a highly praised breakfast service. However, some areas such as dinner services, room updates and parking fees could benefit from improvement.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
Children's Pool
$
+1
Info
Summary of reviews
Hotel Laghetto Gramado is widely recognized for its advantageous location, being close to the city center and major attractions. Situated near Borges de Medeiros Avenue and Joaquina Rita Bier Lake, it allows guests to explore the city easily on foot while enjoying serene lake views. The superb positioning away from the chaotic downtown area complements the excellent service and hospitality provided by the staff.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
Children's Pool
$
+2
Info
Summary of reviews
Serrazul Hotel presents an appealing choice for travelers, particularly due to its prime location in the heart of Gramado. Guests repeatedly praise the hotel for its proximity to downtown attractions, shops, restaurants and cafes, allowing for easy exploration without the need for additional transport. The central location also facilitates attendance at local events and offers a pleasant setting for leisurely strolls.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
$
+1
Info
Summary of reviews
Hotel Laghetto Stilo Borges Oficial enjoys an excellent reputation among guests, largely due to its prime location in the heart of Gramado. Situated on Borges de Medeiros Avenue, the hotel places visitors within walking distance of key attractions, popular restaurants and charming cafes. This central positioning allows for easy exploration of Gramado's highlights without the need for a car, greatly enhancing the overall experience.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Sky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
$
+1
Info
Summary of reviews
Hotel Laghetto Pedras Altas in Gramado enjoys an outstanding reputation among guests, primarily due to its prime location, excellent service and cleanliness. Positioned on a calm street yet close to the bustling city center, its strategic location allows for easy access to notable attractions, restaurants, shops and the bus station. Guests appreciate the convenience and tranquility, making it an ideal base for exploring the heart of Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
Children's Pool
$
+6
Info
Summary of reviews
Dall’Onder Vittoria Hotel Bento Gonçalves is highly regarded for its prime location in the heart of Bento Gonçalves, offering easy access to an array of restaurants, bars, a shopping mall and key tourist attractions like Caminho das Pedras and Vale dos Vinhedos. This central, yet tranquil setting provides guests with the convenience of exploring local dining and shopping options, along with a peaceful environment for relaxation.
The breakfast at the hotel receives widespread acclaim for its variety and quality, featuring fresh fruits, juices, breads, cakes and even specialized options like sheep milk yogurt and gluten-free choices. The attentive service and constant replenishment enhance the breakfast experience, making it a standout feature for many guests.
Dinner experiences vary with some guests praising the delicious and sophisticated food, reasonable prices and charming piano performances on weekends. However, there are occasional complaints about limited menu options, slow service and high prices.
The rooms are commended for their comfort and spaciousness with good sound and temperature insulation. Despite these positive aspects, the hotel struggles with consistent maintenance with some guests noting dated decor and minor issues like broken outlets and peeling wallpaper. Cleanliness is generally satisfactory but sometimes inconsistent with occasional reports of dust and moldy areas.
The staff at Dall’Onder Vittoria Hotel is frequently praised for their politeness, attentiveness and willingness to assist, significantly enhancing the overall guest experience. The hotel's hospitality is a highlight, reflected in the friendly and professional demeanor of both the reception and restaurant teams.
While the hotel's free Wi-Fi service can be unreliable, the gym and pool facilities, albeit small and occasionally in need of better maintenance, add to the convenience for active travelers. The pool, in particular, is appreciated for its warmth and scenic terrace location, despite some cleanliness concerns.
Parking is available with valet service, though some guests consider the fees high and felt the costs were not clearly communicated. The family-friendly atmosphere, complete with a warm swimming pool, family rooms and strict adherence to health recommendations, makes the hotel a favorable choice for those traveling with children.
The beds at the hotel receive mixed reviews with many guests finding them comfortable and spacious. However, some issues with bed quality and comfort are noted, suggesting room for improvement.
Overall, Dall’Onder Vittoria Hotel offers a pleasant stay with its strategic location, excellent breakfast and friendly staff. However, it would benefit from addressing maintenance issues and improving certain amenities to enhance the overall guest experience.
The breakfast at the hotel receives widespread acclaim for its variety and quality, featuring fresh fruits, juices, breads, cakes and even specialized options like sheep milk yogurt and gluten-free choices. The attentive service and constant replenishment enhance the breakfast experience, making it a standout feature for many guests.
Dinner experiences vary with some guests praising the delicious and sophisticated food, reasonable prices and charming piano performances on weekends. However, there are occasional complaints about limited menu options, slow service and high prices.
The rooms are commended for their comfort and spaciousness with good sound and temperature insulation. Despite these positive aspects, the hotel struggles with consistent maintenance with some guests noting dated decor and minor issues like broken outlets and peeling wallpaper. Cleanliness is generally satisfactory but sometimes inconsistent with occasional reports of dust and moldy areas.
The staff at Dall’Onder Vittoria Hotel is frequently praised for their politeness, attentiveness and willingness to assist, significantly enhancing the overall guest experience. The hotel's hospitality is a highlight, reflected in the friendly and professional demeanor of both the reception and restaurant teams.
While the hotel's free Wi-Fi service can be unreliable, the gym and pool facilities, albeit small and occasionally in need of better maintenance, add to the convenience for active travelers. The pool, in particular, is appreciated for its warmth and scenic terrace location, despite some cleanliness concerns.
Parking is available with valet service, though some guests consider the fees high and felt the costs were not clearly communicated. The family-friendly atmosphere, complete with a warm swimming pool, family rooms and strict adherence to health recommendations, makes the hotel a favorable choice for those traveling with children.
The beds at the hotel receive mixed reviews with many guests finding them comfortable and spacious. However, some issues with bed quality and comfort are noted, suggesting room for improvement.
Overall, Dall’Onder Vittoria Hotel offers a pleasant stay with its strategic location, excellent breakfast and friendly staff. However, it would benefit from addressing maintenance issues and improving certain amenities to enhance the overall guest experience.
Categories
Big
Pool
Heated Pool
Indoor Pool
Family
$
+2
Info
Summary of reviews
Tri Hotel offers an exceptional stay, blending convenient accessibility with a serene, nature-filled environment. Nestled between the charming towns of Canela and Gramado, the hotel provides easy access to numerous tourist attractions while offering a tranquil retreat within a beautiful forest. The surrounding lush landscapes, trails for morning walks and scenic views from guest rooms enhance the overall experience, making it ideal for families, nature lovers and anyone seeking relaxation.
The breakfast at Tri Hotel is highly praised, featuring an excellent, varied spread of fresh, delicious items, often likened to a colonial feast. The attentive service and quick replenishment ensure a delightful start to the day. While occasional crowding during peak times is noted, the overall breakfast experience is consistently rated outstanding.
Dining at the hotel is enriched by a pleasant ambiance, live music and a cozy restaurant setting with a fireplace. The food quality and presentation are generally well-received, especially during special dinners. Though the menu could use more variety and service speed could improve, the overall dining experience remains positive.
Rooms at Tri Hotel are spacious, comfortable and clean, offering a cozy atmosphere with scenic views from some balconies. Apart from some feedback on outdated furniture and occasional maintenance issues, the rooms are well-maintained and provide a welcoming stay for guests, including families and solo travelers.
Cleanliness is a strong point at Tri Hotel with guests frequently complimenting the immaculate rooms, well-kept common areas and fresh linens. The staff's dedication to hygiene and their exemplary service enhance the welcoming environment, despite occasional lapses in thoroughness towards the end of stays.
The staff at Tri Hotel stand out for their attentiveness, friendliness and professionalism, significantly contributing to the overall positive guest experience. They enhance the cozy and organized hotel environment, making guests feel well cared for from check-in to departure.
While the free Wi-Fi service receives consistent criticism for its unreliability and weak signal, the hotel's other amenities such as the gym cater well to guest needs. The gym, though clean and functional, could benefit from more equipment and maintenance.
Tri Hotel is particularly family-friendly with spacious rooms, various recreational areas for children and convenient amenities for parents with young children. The green outdoor areas and entertainment options ensure a memorable and enjoyable stay for families.
The beds at Tri Hotel are generally comfortable and clean with many guests highlighting their excellent condition. Some mixed reviews note issues with mattress quality, but overall, the beds contribute positively to guests' restful experiences.
For business travelers, the hotel provides satisfactory amenities with well-serviced rooms and isolated conference areas conducive to work and meetings. The infrastructure supports a productive stay, making Tri Hotel a reliable choice for professional needs.
In summary, Tri Hotel excels in delivering a serene, accessible getaway with standout breakfast, excellent staff service and comfortable accommodations, even as certain areas like Wi-Fi connectivity and room updates could be improved.
The breakfast at Tri Hotel is highly praised, featuring an excellent, varied spread of fresh, delicious items, often likened to a colonial feast. The attentive service and quick replenishment ensure a delightful start to the day. While occasional crowding during peak times is noted, the overall breakfast experience is consistently rated outstanding.
Dining at the hotel is enriched by a pleasant ambiance, live music and a cozy restaurant setting with a fireplace. The food quality and presentation are generally well-received, especially during special dinners. Though the menu could use more variety and service speed could improve, the overall dining experience remains positive.
Rooms at Tri Hotel are spacious, comfortable and clean, offering a cozy atmosphere with scenic views from some balconies. Apart from some feedback on outdated furniture and occasional maintenance issues, the rooms are well-maintained and provide a welcoming stay for guests, including families and solo travelers.
Cleanliness is a strong point at Tri Hotel with guests frequently complimenting the immaculate rooms, well-kept common areas and fresh linens. The staff's dedication to hygiene and their exemplary service enhance the welcoming environment, despite occasional lapses in thoroughness towards the end of stays.
The staff at Tri Hotel stand out for their attentiveness, friendliness and professionalism, significantly contributing to the overall positive guest experience. They enhance the cozy and organized hotel environment, making guests feel well cared for from check-in to departure.
While the free Wi-Fi service receives consistent criticism for its unreliability and weak signal, the hotel's other amenities such as the gym cater well to guest needs. The gym, though clean and functional, could benefit from more equipment and maintenance.
Tri Hotel is particularly family-friendly with spacious rooms, various recreational areas for children and convenient amenities for parents with young children. The green outdoor areas and entertainment options ensure a memorable and enjoyable stay for families.
The beds at Tri Hotel are generally comfortable and clean with many guests highlighting their excellent condition. Some mixed reviews note issues with mattress quality, but overall, the beds contribute positively to guests' restful experiences.
For business travelers, the hotel provides satisfactory amenities with well-serviced rooms and isolated conference areas conducive to work and meetings. The infrastructure supports a productive stay, making Tri Hotel a reliable choice for professional needs.
In summary, Tri Hotel excels in delivering a serene, accessible getaway with standout breakfast, excellent staff service and comfortable accommodations, even as certain areas like Wi-Fi connectivity and room updates could be improved.
Categories
Big
Pool
Heated Pool
Indoor Pool
Honeymoon
$
+11
Info
Summary of reviews
Aquarius Hotel Flat Residence is highly regarded for its outstanding combination of location, amenities, and service, making it a preferred choice for travelers looking for a comfortable and convenient stay. Situated in an ideal location near the city center and main square, guests enjoy easy access to local attractions and events while benefitting from a peaceful and calming environment. The hotel's rooms are noted for their cleanliness, spaciousness, and comfort. Designed like small apartments, they come equipped with balconies, kitchens, and bathrooms, providing a versatile and enjoyable living space.
Exceptional staff service is frequently highlighted, with guests praising the friendliness and professionalism of employees, especially at reception. This attentive service contributes significantly to the positive and welcoming atmosphere of the hotel. The breakfast offerings receive consistent acclaim, recognized for their variety, quality, and the attentive kitchen staff that enhance the dining experience.
The hotel's dedication to cleanliness and well-maintained facilities further impresses, with organized, airy accommodations contributing to a satisfying stay. Families particularly appreciate the connected rooms, accommodating larger groups without sacrificing privacy. Spacious beds and thoughtful details like extra pillows and well-scented blankets add to the overall sense of luxury.
Although there are minor mentions of improvements, such as the need for earlier breakfast hours and minor bathroom tweaks, these do not overshadow the largely positive reviews. Guests often express their intent to return, recommending the hotel to others due to its excellent service, wonderful location, and comfortable, well-equipped rooms. Overall, Aquarius Hotel Flat Residence offers a rewarding lodging experience for those seeking both comfort and practicality in their travels.
Exceptional staff service is frequently highlighted, with guests praising the friendliness and professionalism of employees, especially at reception. This attentive service contributes significantly to the positive and welcoming atmosphere of the hotel. The breakfast offerings receive consistent acclaim, recognized for their variety, quality, and the attentive kitchen staff that enhance the dining experience.
The hotel's dedication to cleanliness and well-maintained facilities further impresses, with organized, airy accommodations contributing to a satisfying stay. Families particularly appreciate the connected rooms, accommodating larger groups without sacrificing privacy. Spacious beds and thoughtful details like extra pillows and well-scented blankets add to the overall sense of luxury.
Although there are minor mentions of improvements, such as the need for earlier breakfast hours and minor bathroom tweaks, these do not overshadow the largely positive reviews. Guests often express their intent to return, recommending the hotel to others due to its excellent service, wonderful location, and comfortable, well-equipped rooms. Overall, Aquarius Hotel Flat Residence offers a rewarding lodging experience for those seeking both comfort and practicality in their travels.
Categories
Big
Pool
Heated Pool
Indoor Pool
Parking
From $109
$
+1
Info
Summary of reviews
Hotel Deville Prime Porto Alegre is highly regarded for its convenient location, stellar accommodations and exemplary service. The hotel’s proximity to the Salgado Filho Airport and main highways makes it an ideal stopover for travelers, offering easy access without the hassle of navigating through downtown. Guests particularly appreciate the free shuttle service, enhancing the convenience factor.
The hotel's breakfast consistently impresses with its wide variety and quality, catering to different dietary needs including gluten-free options. The breakfast area is described as spacious organized and clean, making for a pleasant start to the day. Dinner at the hotel's restaurant also receives praise for its high-quality offerings, though some guests suggest more variety and simpler options could improve the experience. Despite some critiques regarding pricing and occasional service lapses, the overall dining experience is positive.
Rooms at Hotel Deville Prime Porto Alegre are frequently commended for their spaciousness, comfort and modern amenities. The rooms are well-maintained and clean with comfortable beds and pillows contributing to restful sleep. Though minor issues like dated decor or maintenance problems are occasionally noted, the overall guest feedback remains favorable. Exceptional cleanliness throughout the hotel is a recurring highlight with meticulous housekeeping contributing to the positive experiences of guests.
The staff at Hotel Deville Prime Porto Alegre stands out for their friendliness, professionalism and attentiveness. Many guests note specific employees for providing stellar service, making them feel welcome and well-cared for. The overall hospitality and customer service are significant advantages of staying at this hotel.
Complementing the excellent accommodations and service is the reliable and fast Wi-Fi, which supports both leisure and business needs effectively. The gym is also a well-received feature, offering a modern, clean and well-equipped environment that meets guests' fitness expectations.
The pool area gains mixed feedback; while many enjoy its beauty, spaciousness and relaxing garden setting, some note maintenance issues and the pool's early closing hours as areas needing improvement. The tennis facilities receive positive remarks for being well-equipped and enjoyable, adding to the hotel's recreational offerings.
Parking, though convenient and spacious, has received criticism due to unexpected fees, which some guests feel should be communicated more transparently or included in the room rate.
All in all, Hotel Deville Prime Porto Alegre offers a highly convenient, comfortable and clean environment with friendly staff and excellent amenities, making it an appealing choice for both short stays and extended visits, especially for those prioritizing quick access to the airport and main travel routes.
The hotel's breakfast consistently impresses with its wide variety and quality, catering to different dietary needs including gluten-free options. The breakfast area is described as spacious organized and clean, making for a pleasant start to the day. Dinner at the hotel's restaurant also receives praise for its high-quality offerings, though some guests suggest more variety and simpler options could improve the experience. Despite some critiques regarding pricing and occasional service lapses, the overall dining experience is positive.
Rooms at Hotel Deville Prime Porto Alegre are frequently commended for their spaciousness, comfort and modern amenities. The rooms are well-maintained and clean with comfortable beds and pillows contributing to restful sleep. Though minor issues like dated decor or maintenance problems are occasionally noted, the overall guest feedback remains favorable. Exceptional cleanliness throughout the hotel is a recurring highlight with meticulous housekeeping contributing to the positive experiences of guests.
The staff at Hotel Deville Prime Porto Alegre stands out for their friendliness, professionalism and attentiveness. Many guests note specific employees for providing stellar service, making them feel welcome and well-cared for. The overall hospitality and customer service are significant advantages of staying at this hotel.
Complementing the excellent accommodations and service is the reliable and fast Wi-Fi, which supports both leisure and business needs effectively. The gym is also a well-received feature, offering a modern, clean and well-equipped environment that meets guests' fitness expectations.
The pool area gains mixed feedback; while many enjoy its beauty, spaciousness and relaxing garden setting, some note maintenance issues and the pool's early closing hours as areas needing improvement. The tennis facilities receive positive remarks for being well-equipped and enjoyable, adding to the hotel's recreational offerings.
Parking, though convenient and spacious, has received criticism due to unexpected fees, which some guests feel should be communicated more transparently or included in the room rate.
All in all, Hotel Deville Prime Porto Alegre offers a highly convenient, comfortable and clean environment with friendly staff and excellent amenities, making it an appealing choice for both short stays and extended visits, especially for those prioritizing quick access to the airport and main travel routes.
Categories
Big
Pool
Heated Pool
Outdoor Pool
Luxury
$
+9
Info
Summary of reviews
Hotel Recanto Maestro receives exceptional feedback from guests, creating a memorable stay amid the stunning natural landscapes. Located close to the Roman Baths and hot springs, it offers convenient access to local attractions while providing a peaceful and picturesque setting, ideal for relaxation. Guests consistently praise the hotel's calm atmosphere, complemented by excellent service and varied nearby restaurant options such as the well-regarded DiPaolo restaurant.
The breakfast service is notable for its high quality and extensive variety, catering to diverse dietary needs with a sumptuous spread that ranges from gluten-free items to delicious handmade offerings. Guests highlight the attentive and friendly staff and the clean, cozy dining environment further enhances the breakfast experience, making it a standout feature of their stay.
Dinner at the hotel receives mixed reviews with the quality and taste generally praised, especially during special occasions like Valentine's Day and Christmas. However, some guests note the repetitive menu and high cost, suggesting room for improvement in variety and price. Guests also mention the need for better coordination and faster service in the restaurant.
Rooms are commended for their spaciousness, cleanliness and comfort, offering great views and modern design that appeal to both leisure and business travelers. Minor issues include discomfort from double beds made up of two singles and occasional maintenance lapses. Nonetheless, the overall room experience remains positive.
Cleanliness across the hotel is highly rated with well-maintained facilities reflecting the staff's attention to hygiene and organization. The only area needing improvement appears to be the gym, which some guests found lacking compared to the rest of the hotel.
The staff is widely appreciated for their politeness, friendliness and readiness to assist, significantly enhancing the guest experience. From top management to gardeners, the team's excellent service and attentiveness are frequently highlighted, though minor lapses in coordination are occasionally noted.
The hotel's pool area, set against a beautiful natural backdrop, is another highlight with guests enjoying the clean and well-maintained facilities. Families particularly find the hotel's amenities and activities, such as provided bicycles, conducive for a fun and relaxing vacation.
Overall, Hotel Recanto Maestro offers an exceptional staying experience marked by beautiful surroundings, high-quality service, outstanding breakfast and comfortable rooms. Some areas like dinner variety, gym maintenance and bed configurations have room for improvement, but the overwhelmingly positive reviews indicate a commitment to guest satisfaction and memorable stays.
The breakfast service is notable for its high quality and extensive variety, catering to diverse dietary needs with a sumptuous spread that ranges from gluten-free items to delicious handmade offerings. Guests highlight the attentive and friendly staff and the clean, cozy dining environment further enhances the breakfast experience, making it a standout feature of their stay.
Dinner at the hotel receives mixed reviews with the quality and taste generally praised, especially during special occasions like Valentine's Day and Christmas. However, some guests note the repetitive menu and high cost, suggesting room for improvement in variety and price. Guests also mention the need for better coordination and faster service in the restaurant.
Rooms are commended for their spaciousness, cleanliness and comfort, offering great views and modern design that appeal to both leisure and business travelers. Minor issues include discomfort from double beds made up of two singles and occasional maintenance lapses. Nonetheless, the overall room experience remains positive.
Cleanliness across the hotel is highly rated with well-maintained facilities reflecting the staff's attention to hygiene and organization. The only area needing improvement appears to be the gym, which some guests found lacking compared to the rest of the hotel.
The staff is widely appreciated for their politeness, friendliness and readiness to assist, significantly enhancing the guest experience. From top management to gardeners, the team's excellent service and attentiveness are frequently highlighted, though minor lapses in coordination are occasionally noted.
The hotel's pool area, set against a beautiful natural backdrop, is another highlight with guests enjoying the clean and well-maintained facilities. Families particularly find the hotel's amenities and activities, such as provided bicycles, conducive for a fun and relaxing vacation.
Overall, Hotel Recanto Maestro offers an exceptional staying experience marked by beautiful surroundings, high-quality service, outstanding breakfast and comfortable rooms. Some areas like dinner variety, gym maintenance and bed configurations have room for improvement, but the overwhelmingly positive reviews indicate a commitment to guest satisfaction and memorable stays.
Categories
Big
Pool
Heated Pool
Outdoor Pool
Family
$
Info
Summary of reviews
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Categories
Heated Pool
Big
Pool
Heated Pool
Indoor Pool
$
+1
Info
Summary of reviews
Hotel Laghetto Siena Gramado enjoys praise for its superb location, making it an excellent base for exploring both Gramado and Canela. Guests appreciate the convenience of being close to central attractions and the stunning views of the Quilombo Valley that can be enjoyed from the property. The quiet environment coupled with ample parking adds to its allure, though a few visitors note it may feel slightly distant for those preferring to walk everywhere.
One of the hotel's standout features is its breakfast, which is widely celebrated for its variety, quality and excellent service. With numerous sweet and savory options, the breakfast caters to diverse tastes and consistently enhances the overall guest experience. Minor criticisms pertain to buffet shortages and crowding at peak times, but these do not overshadow the overall positive reception.
The rooms at Hotel Laghetto Siena Gramado are described as clean and cozy with amenities such as air conditioning and minibars. While comfortable beds and well-maintained accommodations are frequently mentioned, some guests find the rooms small and express concerns about noise and water pressure in the bathrooms. Despite these drawbacks, the cleanliness and pleasant decor receive consistent commendations.
Guests often highlight the staff for their exceptional service, characterized by politeness, attentiveness and friendliness. The staff's dedication to making guests feel welcome and resolving issues promptly significantly contributes to the positive experience at the hotel, although there are occasional discrepancies in the service quality at reception.
The hotel’s leisure facilities receive mixed reviews. The heated pool is praised for its warmth and cleanliness, despite its small size leading to occasional crowding. The gym is noted as functional but could benefit from more space, updated equipment and extended hours. Families find the hotel's environment welcoming with a modest kids' area and clean facilities adding to the comfort of their stay.
Parking is another topic of discussion with generally positive feedback on availability tempered by critiques regarding tight spaces and additional charges. Clarity about parking fees and space limitations could improve guest satisfaction in this regard.
Overall, Hotel Laghetto Siena Gramado is celebrated for its excellent location, hearty breakfast, clean accommodations and friendly staff, making it a favored choice for visitors to Gramado. Improvements in room maintenance, gym facilities and parking communication would further enhance the guest experience.
One of the hotel's standout features is its breakfast, which is widely celebrated for its variety, quality and excellent service. With numerous sweet and savory options, the breakfast caters to diverse tastes and consistently enhances the overall guest experience. Minor criticisms pertain to buffet shortages and crowding at peak times, but these do not overshadow the overall positive reception.
The rooms at Hotel Laghetto Siena Gramado are described as clean and cozy with amenities such as air conditioning and minibars. While comfortable beds and well-maintained accommodations are frequently mentioned, some guests find the rooms small and express concerns about noise and water pressure in the bathrooms. Despite these drawbacks, the cleanliness and pleasant decor receive consistent commendations.
Guests often highlight the staff for their exceptional service, characterized by politeness, attentiveness and friendliness. The staff's dedication to making guests feel welcome and resolving issues promptly significantly contributes to the positive experience at the hotel, although there are occasional discrepancies in the service quality at reception.
The hotel’s leisure facilities receive mixed reviews. The heated pool is praised for its warmth and cleanliness, despite its small size leading to occasional crowding. The gym is noted as functional but could benefit from more space, updated equipment and extended hours. Families find the hotel's environment welcoming with a modest kids' area and clean facilities adding to the comfort of their stay.
Parking is another topic of discussion with generally positive feedback on availability tempered by critiques regarding tight spaces and additional charges. Clarity about parking fees and space limitations could improve guest satisfaction in this regard.
Overall, Hotel Laghetto Siena Gramado is celebrated for its excellent location, hearty breakfast, clean accommodations and friendly staff, making it a favored choice for visitors to Gramado. Improvements in room maintenance, gym facilities and parking communication would further enhance the guest experience.
Categories
Big
Pool
Heated Pool
Indoor Pool
Family
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