Hotel Águila Real
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Summary of reviewsHotel Águila Real garners significant praise for its exceptional location in Cangas de Onís, conveniently situated near key amenities such as the bus station, large parking lots and the main town center. The strategic position allows easy access to tourist attractions like the Covadonga Lakes and the Picos de Europa, making it an ideal base for exploring both local and natural wonders. Guests appreciate the seamless blend of convenience and tranquility with the hotel being close to bustling tourist routes, local eateries and shops.
The breakfast experience at Hotel Águila Real has mixed reviews. While many guests laud the delicious, generous breakfast with a good price/quality ratio and commendations for the attentive breakfast staff, others note it as basic and repetitive, lacking variety and not meeting the expectations of a three-star hotel. Some guests suggest exploring nearby cafés for a superior breakfast experience.
In terms of dining, the hotel offers a friendly and lively atmosphere with options for guests to bring and enjoy their own food. The reception staff are noted for their helpful recommendations of nearby restaurants, enhancing the dining experience. However, some guests mentioned an unpleasant smell from the hotel's kitchen and uncoordinated breakfast service.
Reviews on room accommodations are varied. Positively, guests highlight the spacious, clean and cozy rooms with comfortable beds and some offering nice balconies and views. However, issues such as outdated furniture, lack of air conditioning, noise and occasional lapses in cleanliness have been reported. Some rooms were found to be overheated, especially in attic areas and noise from other rooms was a common concern.
Cleanliness at Hotel Águila Real receives mixed feedback. Positive remarks include the overall tidiness of rooms and common areas with helpful cleaning staff. Nonetheless, several guests reported issues like dusty furniture, cobwebs, dirty towels and unclean rooms at arrival. These incidents indicate an inconsistency in the hotel’s maintenance and hygiene standards.
The hotel staff are predominantly described as friendly, helpful and attentive, especially at the reception and breakfast service. The owners are commended for their accommodating nature and capability in multiple languages. However, some guests experienced occasional rudeness and inattentiveness from certain staff members, suggesting room for improvement in ensuring consistent service quality.
Free Wi-Fi at the hotel is another area needing enhancement with many guests experiencing weak, spotty signals, especially on higher floors and frequent disconnections. Although there were occasional reports of satisfactory connectivity, the inconsistency has been a notable drawback.
Parking options are well-received with a variety of convenient spaces including a large parking area behind the hotel and ample free public parking nearby. The hotel also offers a dedicated underground garage for motorcycles at a small fee, appreciated by many guests despite some mentions of tight spots.
Family-friendly accommodations are a strong point for Hotel Águila Real, offering spacious family rooms with configurations suitable for families, including free baby cribs. The quiet yet centrally located setting, combined with a reasonable price, provides a satisfactory value for families, despite a lack of specific activities for children and mixed opinions on room suitability for older kids.
Regarding the beds, opinions are mixed as well. Some guests find the beds and pillows comfortable, large and spacious, contributing to a good night's sleep. Yet, a significant number encounter issues like hard mattresses, worn items and noisy beds, suggesting the need for replacements or upgrades.
Finally, the overall consensus on the hotel's three-star rating is critical with many guests feeling that Hotel Águila Real falls short of the standards associated with such a classification. The facilities and services, including breakfast, are often regarded as more suited to a lower star rating, leading to unmet expectations for many guests.
In summary, Hotel Águila Real shines with its prime location and accommodating staff but faces challenges in areas like breakfast variety, room amenities, cleanliness consistency and Wi-Fi reliability. The hotel serves as a functional base for short stays, especially for those focused on exploring the surrounding area, although it may not fully meet the expectations of those seeking modern amenities and luxury.
Categories
The breakfast experience at Hotel Águila Real has mixed reviews. While many guests laud the delicious, generous breakfast with a good price/quality ratio and commendations for the attentive breakfast staff, others note it as basic and repetitive, lacking variety and not meeting the expectations of a three-star hotel. Some guests suggest exploring nearby cafés for a superior breakfast experience.
In terms of dining, the hotel offers a friendly and lively atmosphere with options for guests to bring and enjoy their own food. The reception staff are noted for their helpful recommendations of nearby restaurants, enhancing the dining experience. However, some guests mentioned an unpleasant smell from the hotel's kitchen and uncoordinated breakfast service.
Reviews on room accommodations are varied. Positively, guests highlight the spacious, clean and cozy rooms with comfortable beds and some offering nice balconies and views. However, issues such as outdated furniture, lack of air conditioning, noise and occasional lapses in cleanliness have been reported. Some rooms were found to be overheated, especially in attic areas and noise from other rooms was a common concern.
Cleanliness at Hotel Águila Real receives mixed feedback. Positive remarks include the overall tidiness of rooms and common areas with helpful cleaning staff. Nonetheless, several guests reported issues like dusty furniture, cobwebs, dirty towels and unclean rooms at arrival. These incidents indicate an inconsistency in the hotel’s maintenance and hygiene standards.
The hotel staff are predominantly described as friendly, helpful and attentive, especially at the reception and breakfast service. The owners are commended for their accommodating nature and capability in multiple languages. However, some guests experienced occasional rudeness and inattentiveness from certain staff members, suggesting room for improvement in ensuring consistent service quality.
Free Wi-Fi at the hotel is another area needing enhancement with many guests experiencing weak, spotty signals, especially on higher floors and frequent disconnections. Although there were occasional reports of satisfactory connectivity, the inconsistency has been a notable drawback.
Parking options are well-received with a variety of convenient spaces including a large parking area behind the hotel and ample free public parking nearby. The hotel also offers a dedicated underground garage for motorcycles at a small fee, appreciated by many guests despite some mentions of tight spots.
Family-friendly accommodations are a strong point for Hotel Águila Real, offering spacious family rooms with configurations suitable for families, including free baby cribs. The quiet yet centrally located setting, combined with a reasonable price, provides a satisfactory value for families, despite a lack of specific activities for children and mixed opinions on room suitability for older kids.
Regarding the beds, opinions are mixed as well. Some guests find the beds and pillows comfortable, large and spacious, contributing to a good night's sleep. Yet, a significant number encounter issues like hard mattresses, worn items and noisy beds, suggesting the need for replacements or upgrades.
Finally, the overall consensus on the hotel's three-star rating is critical with many guests feeling that Hotel Águila Real falls short of the standards associated with such a classification. The facilities and services, including breakfast, are often regarded as more suited to a lower star rating, leading to unmet expectations for many guests.
In summary, Hotel Águila Real shines with its prime location and accommodating staff but faces challenges in areas like breakfast variety, room amenities, cleanliness consistency and Wi-Fi reliability. The hotel serves as a functional base for short stays, especially for those focused on exploring the surrounding area, although it may not fully meet the expectations of those seeking modern amenities and luxury.
Family Friendly Hotel
The hotel offers family rooms and is situated near a riverside footpath, providing easy access to the town center and lush countryside.
Hotel with Free Wi-Fi
Located in Cangas de Onís, this hotel includes free Wi-Fi. The hotel is situated in a convenient location for exploring the town.
Hotel with Parking
Hotel Águila Real has private parking available on site for a daily fee, allocated on a first-come, first-served basis. They have a small on-site garage.
Cheap Hotel
This hotel provides standard amenities at a lower price point. It is suitable for short stays and travelers on a tight budget.
3-Star Hotel
Guest Reviews
Hotel Águila Real in Cangas de Onís receives high praise for its exceptional location, making it a top choice for visitors. Situated just a stone's throw from key amenities such as the bus station and large parking lots, the hotel provides seamless access to the main town center and various tourist attractions. Guests appreciate its proximity to the historic Covadonga Lakes and the Picos de Europa, which are easily reachable via public transport.
The central yet tranquil setting of the hotel allows guests to explore bustling tourist routes, local restaurants and shopping areas within a short walk, offering the best of both worlds—convenience and serenity. Many reviewers highlight the ease of parking and the hotel's advantageous position near the river, churches and numerous eateries.
In summary, Hotel Águila Real's strategic location is heralded as perfect for both exploring Cangas de Onís and embarking on excursions to nearby natural wonders, solidifying its reputation as an ideal base for visitors to the region.
The breakfast experience at Hotel Águila Real has received mixed reviews from guests, reflecting a wide range of opinions. On the positive side, many guests have praised the breakfast for being very good with some describing it as delicious, generous or complete. It's also been highlighted for its excellent price/quality ratio and the attentiveness and politeness of the breakfast staff, who serve guests at the table and offer a variety of options such as coffee, milk, cocoa, omelettes, ham, cheese, yogurt and cereal. Some appreciated the option to repeat within the available variety, noting the breakfast was abundant and tasty despite its simplicity.
However, there are notable areas for improvement. Several reviews mentioned the breakfast as being very basic, repetitive, lacking in variety and not up to the standards of a three-star hotel. Issues such as the absence of fruits, low-quality products and industrial prepackaged pastries were common complaints. Additionally, the breakfast was sometimes served in an icy room and the coffee quality was criticized. The service was sometimes described as rigid and the variety often did not satisfy all dietary needs, such as those of vegans.
While some guests found the breakfast sufficient and satisfying for the price, many suggested that it would be better to explore other nearby cafés for a better and possibly cheaper breakfast experience. Overall, while the attentive service and friendly staff at breakfast are notable highlights, the hotel could benefit from expanding its breakfast offerings and improving the quality and variety to meet more guests' expectations.
Hotel Águila Real offers a variety of dining options for its guests, enhanced by a friendly and lively atmosphere. The hotel features a dining room where guests can bring their own food to enjoy dinner. However, beyond the hotel, there are many dining options within close proximity, providing a diverse range of cuisine to suit various tastes. The reception staff are helpful and knowledgeable, often recommending excellent local restaurants for dinner. A standout option is the nearby restaurant El Palco, praised for its great food and good service.
The area surrounding the hotel is quiet with numerous bars and eateries, making it easy to find a spot for breakfast, lunch or dinner. Despite these positives, some reviews mentioned that the smell from the hotel's kitchen upon entering was unpleasant and the service during breakfast in the restaurant was somewhat uncoordinated. Nevertheless, dinner service was notably attentive. Overall, the nearby dining alternatives are well-regarded and enhance the overall dining experience for guests at Hotel Águila Real.
Hotel Águila Real offers a mixed bag when it comes to its room accommodations. On the positive side, guests consistently praise the room size with many noting that spaces are spacious, clean and cozy. The beds are generally described as comfortable with some rooms featuring nice balconies and beautiful views. Renovated bathrooms and good lighting add to the overall experience in some rooms.
However, the hotel has its share of drawbacks. Several guests highlighted issues with the outdated nature of the furniture and overall room decor. The lack of air conditioning seems to be a recurrent issue, leading to overheated rooms, especially in the attic areas. Noise is another significant concern with thin walls allowing sounds from other rooms and hallways to travel easily. Cleanliness sporadically falls short with some guests encountering unclean conditions upon arrival and a lack of attention to detail from the cleaning staff.
Despite these issues, the hotel does provide decent, functional rooms suitable for short stays, especially for those looking to explore the surrounding area. While the hotel does the job for basic accommodation needs, potential guests should manage their expectations regarding luxury and modern amenities.
The Hotel Águila Real has received a mixed bag of reviews regarding its beds. Many guests have appreciated the comfort of both beds and pillows, highlighting very comfortable beds and large, spacious options. Some noted that the pillows, although widely mentioned, often balanced comfort with a few criticisms. However, a significant number of visitors found the beds uncomfortable, citing issues with hard mattresses, old and worn items and beds that creak or make a lot of noise. Complaints also included high or uncomfortable pillows and small or poorly positioned beds. On the positive side, those who enjoyed their stay often praised the quality and comfort, calling their beds comfortable, although a frequent suggestion was a need for replacements or upgrades to improve overall comfort.
Hotel Águila Real has garnered mixed reviews regarding its cleanliness. On the positive side, many guests appreciated the overall cleanliness and tidiness of the rooms and common areas. Several visitors noted that the hotel was very clean with spotless rooms and tidy facilities, while the cleaning staff were often described as very nice and helpful. Some guests found the cleanliness to be impeccable and the rooms well-maintained, which added to their comfort during the stay.
However, there were also notable criticisms concerning cleanliness. Some guests experienced issues such as dusty furniture, cobwebs on the ceiling, dirty towels and remnants of hair on the bedsheets. It was mentioned multiple times that the cleaning staff did not perform deep cleaning, resulting in some areas being neglected, such as dirty curtains, bathroom floors and inconsistent towel changes. Specific incidents such as finding a used face mask in a drawer and hairs in the bathtub raised concerns about the thoroughness of the cleaning process.
In summary, while some guests found the hotel to be clean and comfortable with attentive cleaning staff, several others felt that the cleanliness could be significantly improved, indicating inconsistency in the maintenance and hygiene standards.
Hotel Águila Real has received an array of feedback regarding its staff with the most notable points highlighting the friendliness and helpfulness of the personnel. Guests frequently mention the staff's warm and welcoming demeanor, particularly at the reception and during breakfast service. The attentiveness and professional conduct of the employees, especially in handling queries and solving minor issues, have been appreciated by many.
The owners also receive commendations for their direct involvement and accommodating nature, often going out of their way to assist guests. In terms of language proficiency, the staff is praised for being able to communicate effectively in English, Spanish and French, making guests from various backgrounds feel comfortable and understood.
However, not all reviews are glowing. There are notable mentions of inconsistencies in service with some guests encountering unfriendly or inattentive staff members. Specifically, issues were noted at the reception desk and among some waiters, where occasional rudeness or lack of enthusiasm was reported. Additionally, the need for better soundproofing in rooms and more amiable housekeeping staff were common areas of concern.
In summary, while the general impression of Hotel Águila Real's staff leans towards positive with most employees being described as friendly, helpful and attentive, there are areas requiring improvement to ensure a consistently high standard of service.
Hotel Águila Real offers free Wi-Fi, but many guests have experienced connectivity issues that may affect their stay. Despite the complimentary service, the Wi-Fi is notably unreliable, especially on the third floor where it often doesn't reach at all. Other common complaints include weak and spotty signals, frequent disconnections and overall poor performance throughout the hotel. Some guests reported that the protocol for obtaining the Wi-Fi password could be more efficient. On a brighter note, there have been sporadic mentions of good Wi-Fi, suggesting that the experience may vary depending on the room or area. Overall, the Wi-Fi service at Hotel Águila Real tends to be inconsistent, impacting the satisfaction of guests who rely on a stable internet connection.
Hotel Águila Real offers a variety of parking options, which many guests appreciate. The hotel boasts a large, spacious parking area right behind it, making it convenient for those traveling by car. Additionally, there's ample free public parking available in close proximity, ensuring that guests seldom face difficulties finding a spot. For motorcyclists, the hotel provides a dedicated underground garage for a small fee, which adds an extra layer of security.
Despite some mentions of limited spaces and tight spots, overall parking is described as easy and plentiful. Visitors also note that the parking is either free or very affordable, sometimes only costing a euro or two for the entire day. The parking locations are not only plentiful but also situated conveniently next to or behind the hotel, offering easy access to the main attractions and the nearby gastronomic area.
Hotel Águila Real emerges as a noteworthy option for families looking for a comfortable stay with a family-centric ambiance. Numerous reviews underline its family-friendly atmosphere, making it a favorable choice for those traveling with children. Guests appreciated the spacious family rooms, which are well-suited for a family of four, often featuring configurations with two single beds and one double bed. The inclusion of free baby cribs adds to the convenience for families with infants.
Despite some mixed opinions on room size and suitability for older children, many found the location advantageous, being close to the city center yet quiet enough for a peaceful stay. The hands-on involvement of the owners also adds a personal touch to the experience.
Hotel Águila Real offers good value for money, which has been a recurring positive note among guests. However, it seems the hotel lacks specific activities for children and there have been mentions of noise concerns and inconsistencies between room images and actual conditions.
Overall, it provides a satisfactory option for families seeking a well-located, reasonably priced hotel with spacious accommodations that cater to the needs of young children.
Hotel Águila Real has received mixed reviews regarding its three-star rating, facilities and services. Guests predominantly comment that it does not live up to the expectations set by its three-star classification. Many reviews indicate that the quality is more in line with a two-star hotel with some suggesting it only merits one star at most.
The facilities are often described as old and poorly maintained, lacking the cleanliness and upkeep expected of a three-star establishment. The services and amenities, such as breakfast, are frequently noted as subpar and not varied or of quality for a three-star rating. While some reviews acknowledge that the hotel is reasonable for a brief stay and offers a decent experience, they are outnumbered by those who express disappointment and believe the rating is too generous.
Overall, while some guests find their stay adequate, the prevailing sentiment is one of unmet expectations, suggesting that Hotel Águila Real does not fulfill the standards typically associated with a three-star hotel.
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Location
The central yet tranquil setting of the hotel allows guests to explore bustling tourist routes, local restaurants and shopping areas within a short walk, offering the best of both worlds—convenience and serenity. Many reviewers highlight the ease of parking and the hotel's advantageous position near the river, churches and numerous eateries.
In summary, Hotel Águila Real's strategic location is heralded as perfect for both exploring Cangas de Onís and embarking on excursions to nearby natural wonders, solidifying its reputation as an ideal base for visitors to the region.
Breakfast
However, there are notable areas for improvement. Several reviews mentioned the breakfast as being very basic, repetitive, lacking in variety and not up to the standards of a three-star hotel. Issues such as the absence of fruits, low-quality products and industrial prepackaged pastries were common complaints. Additionally, the breakfast was sometimes served in an icy room and the coffee quality was criticized. The service was sometimes described as rigid and the variety often did not satisfy all dietary needs, such as those of vegans.
While some guests found the breakfast sufficient and satisfying for the price, many suggested that it would be better to explore other nearby cafés for a better and possibly cheaper breakfast experience. Overall, while the attentive service and friendly staff at breakfast are notable highlights, the hotel could benefit from expanding its breakfast offerings and improving the quality and variety to meet more guests' expectations.
Dinner
The area surrounding the hotel is quiet with numerous bars and eateries, making it easy to find a spot for breakfast, lunch or dinner. Despite these positives, some reviews mentioned that the smell from the hotel's kitchen upon entering was unpleasant and the service during breakfast in the restaurant was somewhat uncoordinated. Nevertheless, dinner service was notably attentive. Overall, the nearby dining alternatives are well-regarded and enhance the overall dining experience for guests at Hotel Águila Real.
Rooms
However, the hotel has its share of drawbacks. Several guests highlighted issues with the outdated nature of the furniture and overall room decor. The lack of air conditioning seems to be a recurrent issue, leading to overheated rooms, especially in the attic areas. Noise is another significant concern with thin walls allowing sounds from other rooms and hallways to travel easily. Cleanliness sporadically falls short with some guests encountering unclean conditions upon arrival and a lack of attention to detail from the cleaning staff.
Despite these issues, the hotel does provide decent, functional rooms suitable for short stays, especially for those looking to explore the surrounding area. While the hotel does the job for basic accommodation needs, potential guests should manage their expectations regarding luxury and modern amenities.
Beds
Cleanliness
However, there were also notable criticisms concerning cleanliness. Some guests experienced issues such as dusty furniture, cobwebs on the ceiling, dirty towels and remnants of hair on the bedsheets. It was mentioned multiple times that the cleaning staff did not perform deep cleaning, resulting in some areas being neglected, such as dirty curtains, bathroom floors and inconsistent towel changes. Specific incidents such as finding a used face mask in a drawer and hairs in the bathtub raised concerns about the thoroughness of the cleaning process.
In summary, while some guests found the hotel to be clean and comfortable with attentive cleaning staff, several others felt that the cleanliness could be significantly improved, indicating inconsistency in the maintenance and hygiene standards.
Staff
The owners also receive commendations for their direct involvement and accommodating nature, often going out of their way to assist guests. In terms of language proficiency, the staff is praised for being able to communicate effectively in English, Spanish and French, making guests from various backgrounds feel comfortable and understood.
However, not all reviews are glowing. There are notable mentions of inconsistencies in service with some guests encountering unfriendly or inattentive staff members. Specifically, issues were noted at the reception desk and among some waiters, where occasional rudeness or lack of enthusiasm was reported. Additionally, the need for better soundproofing in rooms and more amiable housekeeping staff were common areas of concern.
In summary, while the general impression of Hotel Águila Real's staff leans towards positive with most employees being described as friendly, helpful and attentive, there are areas requiring improvement to ensure a consistently high standard of service.
Wi-Fi
Parking
Despite some mentions of limited spaces and tight spots, overall parking is described as easy and plentiful. Visitors also note that the parking is either free or very affordable, sometimes only costing a euro or two for the entire day. The parking locations are not only plentiful but also situated conveniently next to or behind the hotel, offering easy access to the main attractions and the nearby gastronomic area.
Family
Despite some mixed opinions on room size and suitability for older children, many found the location advantageous, being close to the city center yet quiet enough for a peaceful stay. The hands-on involvement of the owners also adds a personal touch to the experience.
Hotel Águila Real offers good value for money, which has been a recurring positive note among guests. However, it seems the hotel lacks specific activities for children and there have been mentions of noise concerns and inconsistencies between room images and actual conditions.
Overall, it provides a satisfactory option for families seeking a well-located, reasonably priced hotel with spacious accommodations that cater to the needs of young children.
3 Star
The facilities are often described as old and poorly maintained, lacking the cleanliness and upkeep expected of a three-star establishment. The services and amenities, such as breakfast, are frequently noted as subpar and not varied or of quality for a three-star rating. While some reviews acknowledge that the hotel is reasonable for a brief stay and offers a decent experience, they are outnumbered by those who express disappointment and believe the rating is too generous.
Overall, while some guests find their stay adequate, the prevailing sentiment is one of unmet expectations, suggesting that Hotel Águila Real does not fulfill the standards typically associated with a three-star hotel.
No, Hotel Águila Real doesn't have any pool.
No, a spa isn't available at Hotel Águila Real.
No, Hotel Águila Real doesn't allow dogs.
Yes, parking facilities are available at Hotel Águila Real.
No, Hotel Águila Real doesn't have a gym.
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