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Summary of reviewsHotel Roc Del Castell, located in the picturesque town of Canillo, excels in providing a well-rounded and highly appealing experience to its guests. Its prime location is a major highlight, especially for ski enthusiasts. Just 100 meters from the Canillo ski lift and with easy access to the Grandvalira cable car and gondola, the hotel is a perfect base for winter sports. Beyond skiing, the hotel's serene yet accessible setting makes it an ideal retreat with several restaurants, supermarkets and bus stops within close proximity.
Guests consistently appreciate the tranquility, cleanliness and ease of parking, as well as the nearby hiking opportunities. The town of Canillo itself is described as lovely and beautiful, adding to the hotel's charm. The staff at Hotel Roc Del Castell is frequently praised for their exceptional service, described as warm, friendly and attentive, contributing to the overall positive experience.
The breakfast offerings receive mixed reviews. While some guests appreciate the good quality at the included price, particularly the coffee orange juice and crispy bread, others feel that the selection is too limited and heavily skewed towards sweet options. Suggestions for improvement include adding more diverse and savory items such as cheese, eggs and fresh fruit.
The rooms are described as spacious, clean and comfortable with many featuring beautiful views. Despite some noting that the decor appears dated, the overall cleanliness and ample room sizes are well-received. Guests also highlight the bathrooms as spacious and very clean, adding to the comfort of their stay. However, there are occasional mentions of the desire for double beds and improvements in mattress and pillow quality.
Cleanliness throughout the hotel is consistently highlighted as outstanding, greatly enhancing the overall pleasant environment. This impeccable level of hygiene, paired with friendly and helpful staff, positions Hotel Roc Del Castell as a reliable and attractive choice for travelers.
For ski enthusiasts, the proximity to the ski lift and gondola, along with practical amenities like free luggage and ski storage, solidifies the hotel's appeal. The combination of a central location, clean and well-sized rooms and welcoming staff contributes to excellent value for money.
In summary, Hotel Roc Del Castell stands out for its unbeatable location, exceptional cleanliness and warm hospitality, making it a highly recommended choice for a comfortable and convenient stay in Canillo. Show more
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Hotel near Ski Resorts
Located in the center of Canillo, this hotel is just 100 meters from the Grandvalira ski lift. It provides easy access to the slopes and is appreciated for its helpful staff.
Business Hotel
Located in Canillo Center, this hotel is close to public transportation. It offers business amenities such as meeting rooms and swift Wi-Fi.
Cheap Hotel
Located in the center of Canillo, this hotel is very close to the Grandvalira ski elevator. The hotel offers satellite TV and free Wi-Fi in each room. It is a practical choice for visitors looking for affordability and convenience.
Family Friendly Hotel
Accessible Hotel
Room Types
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The twin room provides a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.
Large Single RoomOffering free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room offers soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as a quiet street view. The unit has 1 bed.
Triple Room with BathFeaturing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 3 beds.
Quadruple Room with BathOffering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The quadruple room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 3 beds.
Budget Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. The twin/double room offers soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as a quiet street view. The unit has 2 beds.
Budget Triple RoomOffering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room offers soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as a quiet street view. The unit has 3 beds.
Budget Single RoomOffering free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 1 bed.
Economy Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The quadruple room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Location
Tucked away in the charming town of Canillo, Hotel Roc Del Castell boasts an enviable location that guests repeatedly praise. Ideal for ski enthusiasts, the hotel is just a stone's throw—100 meters—from the Canillo ski lift, making it a perfect base for winter sports. The proximity to the Grandvalira cable car and easy access to the gondola further highlight its convenience for snow-bound adventures.
Beyond its allure for skiers, the hotel's location strikes a balance between tranquility and accessibility. Situated in a serene part of town, it offers guests a peaceful retreat with the added benefit of being close to everything. Several highly regarded amenities, including restaurants, supermarkets and bus stops, are within easy reach. This advantageous positioning ensures that whether guests are hitting the slopes or exploring local attractions, they have everything they need close by.
The positive notes extend beyond just location. Guests appreciate the calm and cleanliness of the hotel, as well as the ease of parking and nearby hiking opportunities. The staff receives commendations for their excellent service, enhancing the overall experience. The hotel accommodates visitors comfortably with spacious rooms and facilities that exceed its two-star rating, often described as deserving of a three-star status.
Adding to the value, the town of Canillo itself is described as lovely and beautiful, creating a picturesque backdrop for the hotel. With its unbeatable location, from the heart of town to the access points for skiing, Hotel Roc Del Castell emerges as a prime choice for a well-rounded stay in Canillo.
Breakfast
The breakfast at Hotel Roc Del Castell has received mixed reviews from its guests. On the positive side, many guests found the breakfast to be good quality at the included price with some highlighting the excellent coffee orange juice and particularly crispy bread. There were mentions of friendly staff that added a pleasant experience to the morning meal.
However, several guests pointed out the limitations and lack of variety in the offerings. The breakfast predominantly features sweet options such as pastries, toast, cereals and jams with an evident absence of savory items like cold cuts, cheese or eggs. Many reviewers noted the absence of fresh fruit and the overall limited selection, describing it as basic, modest and even monotonous.
While some guests found the available variety sufficient and satisfactory, others expressed disappointment and felt that the breakfast could be improved by incorporating more diverse and savory items. The inclusion of savory spreads, fresh fruits and more substantial food items were common suggestions for enhancement. Despite its simplicity, a few guests appreciated the breakfast for its simplicity and for catering to basic needs adequately.
Rooms
The reviews for Hotel Roc Del Castell highlight the spaciousness and cleanliness of the rooms as major positives. Guests frequently mention the large, comfortable rooms, many of which also offer beautiful views from the windows. The ample room sizes are complemented by cleanliness and tidiness, ensuring a comfortable stay. Additionally, the bathrooms are noted as both spacious and very clean, contributing to the overall comfort.
However, several guests pointed out that the decor is quite dated with some rooms described as old-fashioned and featuring vintage elements such as carpeting and bedspreads. While the spacious nature of the rooms is consistently praised, a few guests mentioned the desire for double beds instead of singles and noted that the beds themselves could be more comfortable. Despite these minor drawbacks, the simple yet comfortable nature of the hotel, along with its very spacious and bright rooms, tends to leave a favorable impression on guests.
Beds
Hotel Roc Del Castell consistently receives praise for the comfort of its beds with many guests highlighting the mattresses as being extremely comfortable and providing a great night's sleep. The spacious rooms and nice views add to the overall pleasant experience. However, some guests have noted that the pillows can be very hard and worn, impacting the overall sleep quality. While most reviews commend the comfortable bedding, there are occasional mentions of deformed mattresses and a need for refreshed blankets and towels. Despite these minor issues, the hotel maintains a favorable quality-price ratio with many reviewers satisfied with the comfort and value provided.
Cleanliness
Hotel Roc Del Castell consistently impresses guests with its impeccable levels of cleanliness. Reviewers frequently highlight the very clean rooms, which are maintained daily. The cleanliness throughout the entire hotel is often cited as outstanding and impressive. Visitors find the hotel's level of hygiene to be well beyond what might be expected for its two-star rating, describing it as neat, well-equipped and cozy.
Guests appreciate the clean and comfortable environment of the hotel, acknowledging that it significantly contributes to the overall pleasant experience. This spotless setting, combined with the friendly staff and good value for money, makes Hotel Roc Del Castell a reliable choice for travelers. Despite some criticism for needing urgent reform, the cleanliness and comfort remain the most celebrated aspects of the stay.
Staff
At Hotel Roc Del Castell, guests can expect a consistently high level of service and hospitality from the staff. The warmth and friendliness of the team are frequently highlighted with many reviews commending their polite, helpful and welcoming nature. Guests appreciated the attentive and proactive approach of the reception staff, who were noted for their readiness to address any issues and ensure a pleasant stay. The staff's kindness and courteous demeanor contribute significantly to the overall positive experience at the hotel. Moreover, guests mentioned that the staff speaks French, enhancing communication and service for French-speaking visitors. With such an exceptional, smiling and amazing team, the hotel ensures all guests feel valued and well-cared for throughout their stay.
Ski
Nestled just a mere 100 meters from the Canillo ski lift, Hotel Roc Del Castell boasts an exceptional location for ski enthusiasts. The proximity to the gondola and easy access to the slopes make it an ideal hub for winter sports. Guests repeatedly praise the hotel's convenience with many highlighting its optimal setting for skiing and overall excellent location.
The hotel also offers practical amenities such as a free locker for luggage and ski storage, which adds to the overall convenience. The rooms are consistently described as clean and well-sized, ensuring a comfortable stay. The hotel's central location means guests can easily explore nearby shops, bars and restaurants, adding to its appeal.
Additionally, the welcoming and kind staff contribute positively to the overall experience, making it a very good value for money. Whether staying for a night or enjoying an extended ski holiday, Hotel Roc Del Castell presents a perfect getaway for those eager to hit the slopes.
No, Hotel Roc Del Castell doesn't have any pool.
No, a spa isn't available at Hotel Roc Del Castell.
No, Hotel Roc Del Castell doesn't allow dogs.
No, parking facilities aren't available at Hotel Roc Del Castell.