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Summary of reviewsBlack Horse Canterbury is an inviting and well-located bed and breakfast, praised for its exceptional convenience to Canterbury West station and the historic Westgate. Set on a quiet street yet close to the city's centre, it offers an ideal base for exploring Canterbury's attractions, including charming local walks and the renowned cathedral.
Guests consistently commend the breakfast experience at Black Horse, which features a variety of hearty English fare, including standout full English breakfasts and vegetarian options. The breakfast setting, enhanced by a pleasant small garden, is complemented by the friendly and attentive staff, notably individuals such as Natalia and Zac, who enhance the warm atmosphere.
The rooms, while small, are noted for their coziness, cleanliness, and traditional English decor, providing a charming and comfortable retreat. Amenities like a TV, tea and coffee-making facilities, and occasionally direct garden access add to the appeal. While some rooms could use a refresh and air conditioning is lacking, the ultra-comfy beds and well-maintained bathrooms ensure a pleasant stay.
Guests often highlight the high standards of cleanliness and the smooth self-check-in process, further enhancing the welcoming atmosphere. The staff's warmth and attentiveness receive continuous praise, contributing to an enjoyable experience throughout the stay.
While the beds evoke mixed responses, with some guests seeking different mattress firmness, the overall accommodation experience remains positive, thanks to the charming setting, exemplary service, and unique appeal of Black Horse Canterbury. Show more
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Categories
Cheap Bed & Breakfast
Bed and breakfasts are a budget-friendly alternative. Offers a simple and affordable stay with breakfast included.
3-Star Bed & Breakfast
This bed and breakfast provides basic accommodations in a central location. It is an affordable option for travelers looking for a convenient place to stay while exploring Canterbury.
Bed & Breakfast with Free Wi-Fi
Bed & Breakfast for Adults Only
Small Bed & Breakfast
Room Types
Ground Floor Double Room with Ensuite & Street viewThis double room features a fireplace. This double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
First Floor Double with Ensuite & Garden ViewThis double room provides a fireplace. The double room has a private bathroom equipped with a shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV, garden views, as well as wine/champagne for guests. The unit offers 1 bed.
Ground Floor Twin Room with Ensuite & Garden ViewThe twin room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 2 beds.
First Floor Double Room with Ensuite & Street ViewThe fireplace is a top feature of this double room. The double room features a carpeted floor, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
First Floor Double Room with Ensuite & Private Garden EntranceThe double room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit has 1 bed.
Guest Reviews
Location
Black Horse Canterbury boasts an exceptional location that consistently earns praise from its guests. Nestled just a stone's throw from Canterbury West station and the city's historic Westgate, the hotel offers an ideal base for exploring the area. Visitors appreciate its proximity to both the train and bus stations, making it a convenient choice for those relying on public transport. A mere 5 to 10-minute walk lands you in the bustling city centre, home to Canterbury Cathedral and a myriad of attractions and dining options. Despite its central location, the hotel sits on a quiet street, providing a peaceful retreat after a day of exploration. Guests also highlight the ease of accessing charming local walks through Westgate Gardens and Dane John. Overall, Black Horse Canterbury's blend of convenience and tranquility makes it a favored spot for travelers eager to experience all that Canterbury has to offer.
Breakfast
Nestled in the charming city of Canterbury, Black Horse prides itself on offering a breakfast experience that consistently draws praise from its guests. With a plethora of positive reviews, it’s clear the breakfast at this hotel captures the spirit of hearty English fare, while accommodating a variety of tastes and needs. Guests frequently commend the breakfast as great, excellent, and amazing, emphasizing the satisfaction it brings to the start of their day. The full English breakfast emerges as a standout highlight, receiving enthusiastic endorsements for its quality and taste. Moreover, the flexibility in breakfast options, including vegetarian choices and surprises like homemade mince pies, ensures that even special dietary requests are accommodated seamlessly and without issue. The staff play a crucial role in enhancing the breakfast experience, frequently described as friendly and helpful, with special mention of exemplary service from individuals such as Natalia and Zac. The breakfast setting is also noted for its pleasant ambiance, complimented by a nice small garden that adds to the overall enjoyment of the meal. In summary, Black Horse Canterbury receives high marks for its breakfast offerings, praised not only for taste and variety but also for the warmth and hospitality of its service.
Rooms
Located in a charming old pub converted into a B&B, Black Horse Canterbury offers a delightful blend of traditional English decor and modern comforts. The rooms, while generally small, are described as cozy, comfortable, and exceptionally clean. Guests appreciate the tranquility, with many rooms being notably quiet, except for occasional train noise. Amenities such as a TV, tea and coffee-making facilities, and a fridge add a touch of convenience. Some rooms provide direct access to a small yet lush garden, enhancing the appeal of this quaint accommodation.
The decor is typically English, contributing to the overall charm of the premises. The property is strategically positioned on a quiet street, conveniently close to Canterbury West railway station, making it an ideal base for exploring the area. While a few rooms could benefit from a refresh and issues like lack of air conditioning are noted, the ultra-comfy beds and sparkling bathrooms offset these minor drawbacks.
Overall, Black Horse Canterbury is praised for its inviting atmosphere, friendly staff, and charming ambiance, offering a pleasant stay in a historic setting.
Beds
The beds at the Black Horse Canterbury evoke mixed impressions. Many guests find the beds to be comfortable and clean, highlighting them as a positive aspect of their stay. Some reviews mention that the beds are good and spacious, aligning well with expectations for a restful night. However, there are guests who express a desire for firmer or wider mattresses, especially for shared sleeping arrangements. While some appreciate an ultra-comfy and large bed coupled with a spacious room, others mention that the beds can be hard, creaky, or even broken, affecting their comfort level. Pillow firmness varies with some guests finding them too hard. Despite these varying opinions on bed comfort, several guests still note overall satisfaction with their accommodation experience.
Cleanliness
Black Horse Canterbury consistently impresses guests with its high standards of cleanliness. Visitors often describe the rooms as very clean and comfortable, with some highlighting the spotless condition of the premises. The hotel's attention to detail is evident, as rooms are often heated prior to arrival, ensuring a warm welcome. Many appreciate the clean and compact layout, providing everything needed for a comfortable stay. The self-check-in process is also praised for its convenience. However, there are occasional comments suggesting room for improvement in specific areas, such as vacuuming. Breakfast, described as good or excellent, complements the clean environment, while the friendly and hospitable staff enhance the overall experience at this charming establishment.
Staff
The staff at Black Horse Canterbury receive consistent praise for their friendliness and accommodating nature. Guests often describe the team as warm, welcoming, and attentive, creating an inviting atmosphere from the moment visitors arrive. The breakfast service is highlighted as particularly pleasant, with employees being both helpful and discreet while ensuring a great start to the day with a nice full English breakfast. The Ukrainian ladies among the staff are noted for their sweetness and helpfulness, while the manager is also appreciated for their support in enhancing guests' stays. The check-in process is described as smooth and easy, further contributing to a comfortable experience. While one review mentions a less positive interaction, the overwhelming sentiment focuses on a hospitable, amiable, and obliging team committed to making each guest's stay enjoyable.
No, Black Horse Canterbury doesn't have any pool.
No, a spa isn't available at Black Horse Canterbury.
No, Black Horse Canterbury doesn't allow dogs.
No, parking facilities aren't available at Black Horse Canterbury.