The Old Gate Inn by Innkeeper's Collection
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Summary of reviewsThe Old Gate Inn by Innkeeper's Collection receives consistently positive reviews, making it a favored choice for visitors to Canterbury due to its prime location, clean and spacious rooms and high-quality dining experiences. Situated conveniently near a Park and Ride facility and main roads like the A2, the hotel offers easy access to the city center, the Kent region and early ferry crossings from Dover. Guests appreciated the ample parking options and the hotel's proximity to local event venues and landmarks.
The breakfast experience is highly praised for its quality and taste, particularly the freshly cooked Full English breakfast and the variety of menu options, including both cooked and vegetarian choices. Though some guests mentioned slow service and portion sizes, overall, the breakfast is seen as excellent and satisfying. Similarly, dinner receives commendations for its delicious traditional British cuisine with standout mentions of the best Sunday roast along with the cozy pub-style setting and attentive staff.
Rooms at The Old Gate Inn are highlighted for their cleanliness, spaciousness and comfort. Guests noted the traditional English decor, modern amenities and excellent housekeeping. While some minor maintenance issues were reported, the general consensus is that the rooms provide a cozy and welcoming atmosphere. The family rooms, in particular, are recognized for their generous size and comfort. Cleanliness is a standout feature across the board with consistent praise for the spotless environment maintained by the diligent housekeeping staff.
The hotel's staff consistently receive high marks for their friendliness, helpfulness and attentiveness, contributing significantly to the positive guest experience. Reviewers frequently mention the warm welcoming and courteous service provided with particular commendations for the responsive and supportive managers.
While the WiFi service has mixed reviews with some guests experiencing spotty and weak signals, others report good connectivity, particularly in family rooms and common areas. The parking facilities are highly appreciated, offering plenty of free on-site parking space, adding to the convenience for guests.
The inn's family-friendly atmosphere is also a major draw with spacious and comfortable family rooms, helpful staff and a welcoming environment making it a highly recommended option for families. The comfortable beds contribute to a good night’s sleep, although opinions on mattress firmness varied.
As a solid three-star establishment, The Old Gate Inn provides good value for money with its traditional charm and characterful setting. Despite minor drawbacks such as limited food options and occasional noise, the overall experience at The Old Gate Inn is positive, appealing to travelers seeking a cozy and authentic stay in Canterbury.
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The breakfast experience is highly praised for its quality and taste, particularly the freshly cooked Full English breakfast and the variety of menu options, including both cooked and vegetarian choices. Though some guests mentioned slow service and portion sizes, overall, the breakfast is seen as excellent and satisfying. Similarly, dinner receives commendations for its delicious traditional British cuisine with standout mentions of the best Sunday roast along with the cozy pub-style setting and attentive staff.
Rooms at The Old Gate Inn are highlighted for their cleanliness, spaciousness and comfort. Guests noted the traditional English decor, modern amenities and excellent housekeeping. While some minor maintenance issues were reported, the general consensus is that the rooms provide a cozy and welcoming atmosphere. The family rooms, in particular, are recognized for their generous size and comfort. Cleanliness is a standout feature across the board with consistent praise for the spotless environment maintained by the diligent housekeeping staff.
The hotel's staff consistently receive high marks for their friendliness, helpfulness and attentiveness, contributing significantly to the positive guest experience. Reviewers frequently mention the warm welcoming and courteous service provided with particular commendations for the responsive and supportive managers.
While the WiFi service has mixed reviews with some guests experiencing spotty and weak signals, others report good connectivity, particularly in family rooms and common areas. The parking facilities are highly appreciated, offering plenty of free on-site parking space, adding to the convenience for guests.
The inn's family-friendly atmosphere is also a major draw with spacious and comfortable family rooms, helpful staff and a welcoming environment making it a highly recommended option for families. The comfortable beds contribute to a good night’s sleep, although opinions on mattress firmness varied.
As a solid three-star establishment, The Old Gate Inn provides good value for money with its traditional charm and characterful setting. Despite minor drawbacks such as limited food options and occasional noise, the overall experience at The Old Gate Inn is positive, appealing to travelers seeking a cozy and authentic stay in Canterbury.
Family Friendly Hotel
This inn has garnered positive reviews for its warm and welcoming family atmosphere. It is a highly recommended option for family stays. The hotel staff is accommodating.
Hotel with Parking
Small Hotel
4-Star Hotel
Guest Reviews
The Old Gate Inn by Innkeeper's Collection boasts a prime location that makes it an ideal choice for visitors to Canterbury. Positioned right next to the convenient Park and Ride facility, the hotel ensures easy access to the city center, which is only a short bus ride away. Guests also appreciated the straightforward connections to main roads such as the A2, making it an excellent base for touring the Kent region or catching early ferry crossings from Dover.
For those attending local events, the hotel's proximity to venues like Winters Barn and the Kent Cricket Ground has been highlighted as particularly beneficial. Despite being situated slightly outside the hustle and bustle of Canterbury's core, the Inn is a mere 30-minute walk from iconic landmarks like the cathedral.
In terms of practical amenities, the hotel offers ample and accessible parking options, which further enhances its convenience for both short-term stays and longer explorations of the area. Shoppers and city explorers will find the route into Canterbury straightforward with reliable bus services and taxi options ensuring seamless travel.
The Inn's strategic location also appeals to visitors passing through for holidays or en route to other destinations, striking a balance between accessibility, comfort and the charm of the ancient city just minutes away.
Guests generally enjoyed their breakfast experience at The Old Gate Inn by Innkeeper's Collection, praising the quality and taste of the food. The Full English breakfast was frequently mentioned and well-received with many noting that it was freshly cooked and delicious. Guests appreciated the variety offered on the menu, though some wished for cereals and fruits to be available. The breakfast was often described as excellent with creative and interesting options that catered to different preferences, including both cooked and vegetarian choices.
The food presentation received positive feedback and the availability of à la carte breakfast was a highlight. However, a few guests mentioned that breakfast service could be slow and felt that portion sizes could be more generous. Despite this, most found the breakfast abundant and satisfactory. The addition of table service, as opposed to a buffet setup, was noted, though some guests found the service rushed and mentioned that breakfast started quite late.
Overall, the breakfast at The Old Gate Inn was well-cooked, flavorful and satisfying, making guests' stays enjoyable. The inclusion of breakfast in the room rate was seen as good value and the super friendly staff added to the pleasant dining experience.
The Old Gate Inn by Innkeeper's Collection has garnered praise for its dining experience with guests frequently highlighting the delicious and high-quality food. The restaurant offers a varied menu featuring traditional British cuisine, including what many describe as the best Sunday roast they've had in a long time. Evening meals are consistently rated as excellent with patrons enjoying the plentiful and tasty dinner options available. The pub-style setting adds to the charm, providing a cozy atmosphere complemented by a garden area.
Breakfast also receives commendations with guests noting the great selection and the delight of freshly made dishes. Despite occasional comments about slow service, the overall dining experience is enhanced by the attentive and friendly staff, making it a popular choice among both local guests and travelers. Special dietary requests are gladly accommodated, further attesting to the restaurant's versatile and inclusive menu.
Whether it's a comforting pub dinner or a delicious breakfast included in the room price, dining at The Old Gate Inn is characterized by good quality, flavorful food, making it a highly recommended stop for those seeking a satisfying meal in a pleasant environment.
The Old Gate Inn by Innkeeper's Collection enjoys positive feedback for its rooms, which are repeatedly highlighted as clean, spacious and comfortable. Guests commend the cleanliness and tidiness of the rooms, noting their ample space and cozy atmosphere. Many rooms are described as lovely, beautifully decorated and containing modern touches that align with a traditional English theme. There are frequent mentions of large TVs, well-equipped amenities including coffee makers, hairdryers and Wi-Fi and upmarket features like fireplaces and private balconies.
The bathrooms generally receive praise for their good size and cleanliness and showers are often cited as excellent. However, there are occasional mentions of minor maintenance issues such as compact showers, non-closing cupboard doors and insufficient warmth in some showers. Some rooms face the main road, which can result in traffic noise and there are instances of rooms being too hot with limited airflow, although fans are provided upon request.
Family rooms are notably large and comfortable, often exceeding expectations in terms of space. The overall atmosphere of the inn is described as cozy and atmospheric with a clear traditional English charm that adds to the experience. The location is noted as convenient, especially for those traveling by ferry and the inn provides stress-free parking, a welcoming bar and a restaurant.
Despite some instances of stuffiness or outdated decor in certain areas, the overall impression is that of cleanliness, comfort and a well-appointed ambiance, making The Old Gate Inn a favorable choice for a stay in Canterbury.
Visitors to The Old Gate Inn by Innkeeper's Collection consistently praise the comfort of the beds with many highlighting that they found the mattresses to be very comfortable, comfy and great for a good night’s sleep. The bedding itself also received positive feedback for being comfortable and clean. Guests staying in family rooms appreciated the large bed sizes and the overall comfort provided.
However, some guests noted that the mattresses were on the firm side with a few finding them extremely hard and uncomfortable. These mixed comments suggest that comfort levels can vary depending on personal preference. There were also remarks about the pillows being lumpy or requiring more for adequate comfort. The duvets provided were mentioned as being quite heavy for the weather conditions by a few guests.
Despite these occasional critiques, the majority of reviews indicate that most guests had a pleasant and comfortable sleeping experience at The Old Gate Inn.
The Old Gate Inn by Innkeeper's Collection consistently impresses with its high standards of cleanliness. Guests frequently commend the inn for its spotless and well-maintained facilities, highlighting the fresh and tidy bathrooms, clean and comfortable rooms and overall pristine environment. Rooms are described as spacious, beautifully decorated and equipped with good bedding. Many reviewers noted the excellent housekeeping, ensuring rooms were tidied daily and kept in immaculate condition. Despite occasional minor issues, such as a broken curtain rail or slightly musty smell, guests overwhelmingly appreciate the clean, cozy and welcoming accommodations. The attentive and friendly staff also contribute to the pleasant atmosphere, making it a well-regarded stay for travelers.
The Old Gate Inn by Innkeeper's Collection enjoys consistently positive feedback about its staff from guests. Reviewers frequently highlight the excellent, friendly and helpful nature of the staff, often describing them as polite, kind and accommodating. Guests appreciate the professionalism, warm welcoming and courteous service offered by the team. The staff’s attentiveness and willingness to go above and beyond to ensure guest satisfaction is repeatedly noted. The managers are particularly commended for their responsiveness and supportiveness, creating a hospitable and family-like atmosphere. The efficiency of the restaurant and bar staff also receives high praise with particular mention of their ability to communicate and make customers feel comfortable. Overall, the staff at The Old Gate Inn contribute significantly to a positive and welcoming experience for guests.
Visitors to The Old Gate Inn by Innkeeper's Collection have mixed feedback regarding the WiFi service. Many guests noted that the WiFi signal was poor with reports of slow and spotty connectivity. Some areas of the hotel, especially beyond a certain range from the router, experienced weak or non-existent signals. However, there were also positive remarks highlighting good and free WiFi, particularly in family rooms and common areas. A handful of guests praised the excellent WiFi service they experienced, suggesting that the quality may vary depending on the location within the hotel.
The Old Gate Inn by Innkeeper's Collection offers a highly satisfying parking experience for guests. With plenty of free on-site parking, visitors will find ample space readily available. The large, spacious parking lot ensures easy and convenient access, making it effortless to park close to the premises. Guests have repeatedly praised the parking facilities, noting the secure car park and dedicated family parking zones. The parking is not only functional and plentiful but also free of charge, adding to the overall convenience. Whether you're arriving for a stay or a meal, you can expect hassle-free and readily available parking at this location.
The Old Gate Inn by Innkeeper's Collection has garnered positive reviews for its warm and welcoming family atmosphere, making it a highly recommended option for family stays. The property is recognized for being family-friendly, offering spacious and comfortable family rooms, complete with necessary amenities like adequate family bedding and bath supplies. Reviewers appreciated the large family rooms that are both clean and equipped with a sofa bed, which adds to the convenience, especially for those traveling with children.
Guests praised the family-friendly service and the helpful, welcoming staff who go out of their way to accommodate family needs. The inn's setting is also a draw, surrounded by farm paddocks that add to the charming, friendly environment. Families found the on-site cooked breakfast and lovely family meals particularly appealing.
Parents noted that the rooms and bathrooms were spacious enough for the entire family with enough towels provided. The availability of large rooms in a nice pub setting, combined with ample family parking, contributed to a satisfying stay. Overall, guests felt at home and appreciated the family-oriented approach, making The Old Gate Inn a commendable choice for traveling families seeking comfort and convenience.
The Old Gate Inn by Innkeeper's Collection offers a charming and characterful stay with a quaint old pub feel, maintained with traditional furniture that exudes an unassuming yet inviting exterior. As a solid three-star hotel, it provides good value for money, aligning the room cost and dinner service with the expected quality. The inn is particularly favored by families visiting Canterbury, consistently receiving good reviews, often rated higher than 8.00.
The establishment does have some areas that need attention, such as limited food options, which some guests found overpriced. Additionally, a few functional issues like overly powerful spotlights and uncomfortable sofa beds were noted. Despite these minor drawbacks, the hotel's traditional charm and reasonable dinner portions offer an attractive option for travelers seeking a cozy and authentic stay in Canterbury. While the breakfast is only average and the building can be noisy at times, overall, it remains a favorite among its guests for its character and fair value.
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Location
For those attending local events, the hotel's proximity to venues like Winters Barn and the Kent Cricket Ground has been highlighted as particularly beneficial. Despite being situated slightly outside the hustle and bustle of Canterbury's core, the Inn is a mere 30-minute walk from iconic landmarks like the cathedral.
In terms of practical amenities, the hotel offers ample and accessible parking options, which further enhances its convenience for both short-term stays and longer explorations of the area. Shoppers and city explorers will find the route into Canterbury straightforward with reliable bus services and taxi options ensuring seamless travel.
The Inn's strategic location also appeals to visitors passing through for holidays or en route to other destinations, striking a balance between accessibility, comfort and the charm of the ancient city just minutes away.
Breakfast
The food presentation received positive feedback and the availability of à la carte breakfast was a highlight. However, a few guests mentioned that breakfast service could be slow and felt that portion sizes could be more generous. Despite this, most found the breakfast abundant and satisfactory. The addition of table service, as opposed to a buffet setup, was noted, though some guests found the service rushed and mentioned that breakfast started quite late.
Overall, the breakfast at The Old Gate Inn was well-cooked, flavorful and satisfying, making guests' stays enjoyable. The inclusion of breakfast in the room rate was seen as good value and the super friendly staff added to the pleasant dining experience.
Dinner
Breakfast also receives commendations with guests noting the great selection and the delight of freshly made dishes. Despite occasional comments about slow service, the overall dining experience is enhanced by the attentive and friendly staff, making it a popular choice among both local guests and travelers. Special dietary requests are gladly accommodated, further attesting to the restaurant's versatile and inclusive menu.
Whether it's a comforting pub dinner or a delicious breakfast included in the room price, dining at The Old Gate Inn is characterized by good quality, flavorful food, making it a highly recommended stop for those seeking a satisfying meal in a pleasant environment.
Rooms
The bathrooms generally receive praise for their good size and cleanliness and showers are often cited as excellent. However, there are occasional mentions of minor maintenance issues such as compact showers, non-closing cupboard doors and insufficient warmth in some showers. Some rooms face the main road, which can result in traffic noise and there are instances of rooms being too hot with limited airflow, although fans are provided upon request.
Family rooms are notably large and comfortable, often exceeding expectations in terms of space. The overall atmosphere of the inn is described as cozy and atmospheric with a clear traditional English charm that adds to the experience. The location is noted as convenient, especially for those traveling by ferry and the inn provides stress-free parking, a welcoming bar and a restaurant.
Despite some instances of stuffiness or outdated decor in certain areas, the overall impression is that of cleanliness, comfort and a well-appointed ambiance, making The Old Gate Inn a favorable choice for a stay in Canterbury.
Beds
However, some guests noted that the mattresses were on the firm side with a few finding them extremely hard and uncomfortable. These mixed comments suggest that comfort levels can vary depending on personal preference. There were also remarks about the pillows being lumpy or requiring more for adequate comfort. The duvets provided were mentioned as being quite heavy for the weather conditions by a few guests.
Despite these occasional critiques, the majority of reviews indicate that most guests had a pleasant and comfortable sleeping experience at The Old Gate Inn.
Cleanliness
Staff
Wi-Fi
Parking
Family
Guests praised the family-friendly service and the helpful, welcoming staff who go out of their way to accommodate family needs. The inn's setting is also a draw, surrounded by farm paddocks that add to the charming, friendly environment. Families found the on-site cooked breakfast and lovely family meals particularly appealing.
Parents noted that the rooms and bathrooms were spacious enough for the entire family with enough towels provided. The availability of large rooms in a nice pub setting, combined with ample family parking, contributed to a satisfying stay. Overall, guests felt at home and appreciated the family-oriented approach, making The Old Gate Inn a commendable choice for traveling families seeking comfort and convenience.
3 Star
The establishment does have some areas that need attention, such as limited food options, which some guests found overpriced. Additionally, a few functional issues like overly powerful spotlights and uncomfortable sofa beds were noted. Despite these minor drawbacks, the hotel's traditional charm and reasonable dinner portions offer an attractive option for travelers seeking a cozy and authentic stay in Canterbury. While the breakfast is only average and the building can be noisy at times, overall, it remains a favorite among its guests for its character and fair value.
No, The Old Gate Inn by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at The Old Gate Inn by Innkeeper's Collection.
No, The Old Gate Inn by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at The Old Gate Inn by Innkeeper's Collection.
No, The Old Gate Inn by Innkeeper's Collection doesn't have a gym.
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