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Summary of reviewsThe Heritage Inn is highly praised by guests for its exceptional location and friendly staff, making it a popular choice for travelers seeking both convenience and a welcoming atmosphere. Situated directly across from the beach, the hotel offers easy access to leisure activities and local attractions, such as the Convention Center and Washington Street Mall, as well as various shops, restaurants, and bars. Guests enjoy the liberty of exploring the vibrant boardwalk area without needing a car, fully immersing themselves in the local entertainment and dining options.
The hotel's cleanliness stands out as a key feature, with rooms and common areas frequently described as pristine and well-kept. The housekeeping staff is commended for their attentive service, ensuring each room remains fresh and inviting throughout guests' stays. While some isolated disturbances are occasionally noted, most guests appreciate the quiet and comfort of their accommodations.
Rooms at The Heritage Inn generally receive positive feedback, particularly for their cleanliness and comfort, with beds often described as comfortable and conducive to a restful sleep. Although a few criticisms exist—such as issues with musty odors and limited ocean views—the overall room experience is deemed satisfactory. The bathrooms are modern, with luxurious touches enhancing the stay for many visitors.
The Heritage Inn's staff contributes significantly to the hotel's appeal, earning widespread accolades for their friendliness and dedication to guest satisfaction. From the front desk to management, the team's commitment to hospitality ensures guests feel welcomed and accommodated, whether through flexible check-in times or attentive service.
The rooftop lounge and pool area provide a serene setting for relaxation, appealing especially to families with children. Although the pool is small, its cleanliness and availability offer a pleasant retreat for guests seeking to unwind.
While the location is a considerable advantage, parking at The Heritage Inn can be challenging. Guests express mixed feelings about offsite parking and accessibility, advising future visitors to plan accordingly, particularly during peak times.
Overall, The Heritage Inn offers a compelling combination of prime location, cleanliness, comfort, and commendable staff service. Despite minor drawbacks, these positive attributes make it a desirable choice for travelers eager to experience a coastal getaway. Show more
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Categories
Motel near The Beach
Located at 721 Beach Avenue, The Heritage Inn is positioned across from the beach. The Inn offers a convenient location for beach access.
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
3-Star Motel
Motel with Outdoor Pool
Room Types
Double Room with Two Double Beds This room features a refrigerator, cable TV, and has a view of the promenade.
Deluxe Double Room with Two Double Beds-Ocean ViewThis ocean view room features a refrigerator, cable TV, and a work desk.
Deluxe King Room with Ocean ViewThis ocean view room features a refrigerator, cable TV, and a microwave.
King RoomThis room features a refrigerator, cable TV, and a work desk.
Superior King RoomThis air-conditioned room with panoramic ocean views offers a king bed. The room is equipped with a refrigerator, a microwave and a flat-screen TV.
Guest Reviews
8.1
Very Good
Location
Heritage Inn stands out for its exceptional location, making it a prime choice for travelers seeking convenient access to both leisure and local attractions. Nestled right across the street from the beach, guests enjoy effortless beach access and ocean views that enhance their stay, offering a true coastal experience. The hotel's proximity to a variety of attractions is a highlight, being within walking distance to the Convention Center and Washington Street Mall, as well as numerous shops, restaurants, and bars. This ideal placement eliminates the need for driving, ensuring guests can freely explore the bustling surroundings on foot or by bike. Whether visiting for a weekend getaway or an extended vacation, Heritage Inn offers both relaxation and convenience, enveloping guests in the vibrant heart of the area's boardwalk, ensuring their stay is both enjoyable and effortlessly connected to local entertainment and dining options.
Rooms
The Heritage Inn offers a diverse experience when it comes to its rooms, attracting guests with several positive features while facing some criticisms. The majority of reviewers praise the rooms for being impeccably clean and generally well-maintained. Many guests appreciate the spaciousness and updated amenities, including clean and comfortable beds. Rooms often come with practical features like refrigerators, adding to the convenience, while some boast impressive ocean views that enhance the overall stay.
Notably, certain rooms are considered bright and airy, especially those located on corners, providing a delightful atmosphere. The bathrooms receive high marks for their modernity and quality, featuring luxurious touches like marble finishes. For those who seek proximity to the beach, the hotel's location scores well, offering easy access and clean surroundings.
Despite all the positives, some concerns arise frequently among guests. A number of rooms are reported to suffer from musty odors and a damp ambiance, reminiscent of a basement-like experience. Additionally, rooms positioned in breezeways lack views and can be dimly lit, detracting from the appeal. Guests expecting expansive ocean sights sometimes find their views obstructed, resulting in disappointment given the higher rates for such rooms. Storage space and facilities for drying wet clothing are limited, and there are mixed feelings about room decor, which some guests feel could benefit from further updates. Lastly, parking difficulties and subpar pillows emerge as occasional points of frustration.
Overall, The Heritage Inn provides a generally satisfying stay with its cleanliness and comfort, but potential guests should be mindful of room-specific drawbacks that might affect their lodging experience.
Beds
The beds at The Heritage Inn receive generally favorable reviews with several guests noting their comfort. Phrases like "comfortable bed" and "very comfortable" recur frequently, suggesting a consensus that the bedding provides a pleasant night's sleep for most visitors. The pillows add to this overall comfort, complementing the restful experience. However, there are some mentions of discrepancies, such as the absence of fitted sheets, which can result in discomfort for some due to bunching. Additionally, a few guests mentioned that the bed covers felt damp and that the quilts might feel somewhat dated. While the majority praise the comfort, some found the beds too soft or expressed a preference for queen-sized beds instead of full-sized, considering the cost. Overall, while there are minor issues, the comfort level of the beds stands out positively in the reviews.
Cleanliness
The Heritage Inn consistently impresses guests with its exceptional cleanliness, which is a standout feature in numerous reviews. Visitors describe the hotel as refreshingly clean, with rooms that are spotless and well-maintained. The property itself is praised for its cleanliness and being well-kept, adding to the overall pleasant experience. Guests find the rooms not only clean but also fresh-smelling and comfortable, contributing to an excellent stay. The housekeeping staff receives commendations for their meticulous attention to detail, ensuring the rooms are tidied up regularly to a high standard. Particularly noted is the efficient service of cleaning attendants who surprise guests by refreshing their rooms during outings.
Located in a prime area near the beach, The Heritage Inn offers more than just cleanliness—it is ideally situated within walking distance to local restaurants, shops, and attractions, making it a convenient base for exploration. While guests occasionally mention isolated disturbances, the majority express satisfaction with the quiet and comfort of the rooms. Overall, visitors are pleased with the cleanliness and the advantageous location, marking The Heritage Inn as a desirable choice for travelers.
Staff
The Heritage Inn has gained a stellar reputation for its remarkable staff who appear to go above and beyond to ensure each guest's stay is enjoyable and comfortable. Guests consistently praise the team for being extremely friendly, helpful, and accommodating, creating a warm and welcoming atmosphere from the moment of arrival. The front desk staff, in particular, are frequently commended for their friendliness and readiness to assist with any request. Specific staff members, including Tyler and a young lady, have been singled out for their exceptional hospitality and attentiveness.
Management is also highlighted for their courteous approach, demonstrating a commitment to guest satisfaction. Late arrivals and early check-ins are handled with care and flexibility, showcasing the team’s willingness to adapt and meet various guest needs. Staff across all departments show exceptional service, contributing to a well-maintained property that enhances the overall experience.
Overall, the staff at The Heritage Inn are recognized for their friendliness and helpfulness, traits that form the cornerstone of the hotel's appeal, ensuring that guests feel welcomed, valued, and eager to return.
Pool
The Heritage Inn offers a delightful rooftop lounge area that is perfect for sunrise and sunset enthusiasts. Guests frequently mention the appeal of the hotel's pool, noting its cleanliness and suitability for a refreshing dip, though it is not ideal for swimming due to its size. While the pool is nicely maintained, guests highlight its limited capacity, describing it as small with few available chairs and proximity to the parking area. Despite these constraints, many guests appreciate its intimate setting, often finding the pool empty and available when desired. Overall, the pool at The Heritage Inn serves as a calm oasis for those looking to unwind and cool off, particularly catering well to families with children.
Parking
When planning a stay at The Heritage Inn, visitors should be prepared for mixed experiences with parking. Many guests have highlighted the convenience of being able to park their car and access various local attractions by foot, which speaks to the hotel's prime location. Yet, the parking situation is not without its challenges. The main parking area is located around the block, behind a neighboring building, which some found easy to access while others felt it was somewhat inconvenient. Depending on availability, guests might need to park offsite, as the lot can fill up quickly, causing a level of uncertainty about finding a spot. Additionally, there's been mention of a pebble path that's part of the walk back to the hotel, which could be problematic for those with mobility issues or plenty of luggage. Street parking was also an option some guests resorted to, though it wasn't the most convenient. Visitors with special needs may want to inquire specifically about accessibility options, as there have been past issues noted in this area as well. Overall, while there are positives about the parking, potential guests should be prepared for a bit of planning, especially during peak times.
Yes, The Heritage Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Heritage Inn.
No, The Heritage Inn doesn't allow dogs.
Yes, parking facilities are available at The Heritage Inn.