Century City Hotel Urban Square
Cape Town
-33.89527000,
18.50441200
,
3 Energy Lane, Bridgeways Precinct, Century City, Cape Town
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Summary of reviewsCentury City Hotel Urban Square receives high praise across numerous categories, making it a favored choice for many travelers, particularly business professionals. The hotel's prime location, near the prominent Canal Walk shopping center and various amenities, is ideal for both shopping and dining. Guests appreciate the central yet serene surroundings, which offer easy access to the freeway and create a clean, safe environment. The area’s vibrant atmosphere is accentuated by nearby restaurants and activities.
The breakfast experience at the hotel is generally celebrated for its variety and quality with many guests enjoying the diverse food options, including delicious omelets and a range of fruits and juices. Although there are some criticisms regarding dietary accommodations and menu repetition, the friendly and attentive staff greatly enhance the overall dining experience.
Dinner offerings are also well-received with guests often describing the food as excellent. Special events, such as cocktail evenings, add unique touches to the dining experience, despite minor concerns about noise from neighboring establishments and the limited menu options.
The rooms at Century City Hotel Urban Square blend comfort and style with modern, clean design, spacious accommodations and large, comfortable beds. Guests highlight the quiet environment and the aesthetically pleasing, well-maintained spaces, although there are occasional mentions of smaller room sizes and noise from courtyard restaurants.
Cleanliness stands out as a major strength of the hotel with guests frequently noting the spotless conditions of the rooms and shared spaces. The diligent and friendly housekeeping staff contribute significantly to maintaining this high standard.
The staff at Century City Hotel Urban Square are highly commended for their friendliness, professionalism and accommodating nature. From the efficient reception team to the attentive restaurant staff, the positive interactions with the hotel personnel leave a lasting impression on guests.
Regarding connectivity, the hotel generally offers a reliable and fast WiFi service, although some guests experience occasional issues with network stability and speed. While TVs in the rooms are not smart TVs and lack WiFi connectivity, the overall feedback on internet access is positive.
Parking at the hotel is secure but comes with additional costs, which some guests find excessive. Improvements in providing clear parking information would enhance guest satisfaction.
Finally, the hotel’s large, comfortable beds are frequently highlighted as one of its best features, offering great comfort and contributing to restful stays. The hotel's excellent value for business travelers is notable with its proximity to the convention center and modern decor making it an ideal choice for work-related stays.
Overall, Century City Hotel Urban Square is highly recommended for its convenient and vibrant location, cleanliness, comfort and excellent staff service, making it a preferred destination for both business and leisure travelers.
Categories
The breakfast experience at the hotel is generally celebrated for its variety and quality with many guests enjoying the diverse food options, including delicious omelets and a range of fruits and juices. Although there are some criticisms regarding dietary accommodations and menu repetition, the friendly and attentive staff greatly enhance the overall dining experience.
Dinner offerings are also well-received with guests often describing the food as excellent. Special events, such as cocktail evenings, add unique touches to the dining experience, despite minor concerns about noise from neighboring establishments and the limited menu options.
The rooms at Century City Hotel Urban Square blend comfort and style with modern, clean design, spacious accommodations and large, comfortable beds. Guests highlight the quiet environment and the aesthetically pleasing, well-maintained spaces, although there are occasional mentions of smaller room sizes and noise from courtyard restaurants.
Cleanliness stands out as a major strength of the hotel with guests frequently noting the spotless conditions of the rooms and shared spaces. The diligent and friendly housekeeping staff contribute significantly to maintaining this high standard.
The staff at Century City Hotel Urban Square are highly commended for their friendliness, professionalism and accommodating nature. From the efficient reception team to the attentive restaurant staff, the positive interactions with the hotel personnel leave a lasting impression on guests.
Regarding connectivity, the hotel generally offers a reliable and fast WiFi service, although some guests experience occasional issues with network stability and speed. While TVs in the rooms are not smart TVs and lack WiFi connectivity, the overall feedback on internet access is positive.
Parking at the hotel is secure but comes with additional costs, which some guests find excessive. Improvements in providing clear parking information would enhance guest satisfaction.
Finally, the hotel’s large, comfortable beds are frequently highlighted as one of its best features, offering great comfort and contributing to restful stays. The hotel's excellent value for business travelers is notable with its proximity to the convention center and modern decor making it an ideal choice for work-related stays.
Overall, Century City Hotel Urban Square is highly recommended for its convenient and vibrant location, cleanliness, comfort and excellent staff service, making it a preferred destination for both business and leisure travelers.
Family Friendly Hotel
Century City Hotel Urban Square offers Family Suites with two bedrooms and private bathrooms. There are a wide range of activities for your family to enjoy from kayaking to Canal Walk Shopping Centre.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Located in an ideal spot, Century City Hotel Urban Square boasts a prime location that guests repeatedly praise. The hotel is described as being in close proximity to various amenities with an easy walk to the prominent Canal Walk shopping center. The area around the hotel features numerous pleasant spots, making it convenient for both shopping and dining. Many reviewers highlight the hotel's central and safe environment, noting that it’s perfect for business travelers attending conferences at Century City.
The location offers easy access to the freeway, making it effortless to get around. Despite its central positioning, the hotel benefits from a quiet and serene surrounding. The neighborhood is noted for being clean and safe, adding to the overall appeal. Guests also appreciate the various nearby restaurants and activities available right on the hotel's square, creating a lively atmosphere.
In addition to its strategic location, the hotel is well-maintained, modern and clean with spacious rooms and comfortable beds. Professional and friendly staff further enhance the stay, contributing to an excellent guest experience. Overall, Century City Hotel Urban Square is highly recommended for its convenience, safety and vibrant surroundings.
Century City Hotel Urban Square offers a breakfast experience that generally receives high praise for its variety and quality. Many guests describe the breakfast as excellent, superb and amazing, appreciating the large selection available, which includes options for quick bites and more leisurely meals. The soft and delicious omelets and very tasty offerings prepared by friendly cooks are especially notable. A wide range of food, fruits and juices are featured and the breakfast buffet is often highlighted as the best option.
However, there are some consistent points of dissatisfaction worth noting. Guests with specific dietary needs, such as vegan options or halal requirements, find the choices lacking. Additionally, some reviews mention that the breakfast can become boring if the same items are served over multiple days.
Despite a few criticisms like the service being occasionally slow and some items losing their temperature, the overall sentiment leans positive. Many guests appreciate the friendly, attentive staff and the central location of the hotel, which adds to the convenience of the breakfast experience.
The Century City Hotel Urban Square generally receives positive feedback regarding its dinner offerings. Guests frequently described the food as great and amazing, particularly during special events like cocktail evenings. The hotel's restaurant itself was highly praised, although some guests noted that the neighboring establishment's loud music could be a disturbance. Despite the overall satisfaction with the quality of the food, some guests mentioned specific issues, such as overly salty dishes and the limited dinner menu, which does not cater well to children. However, overall, guests found the dining experience at the hotel to be very enjoyable with an appreciation for the clean and comfortable rooms as an added bonus.
Century City Hotel Urban Square offers a blend of comfort and style with its chic, modern design and well-maintained rooms. The spacious accommodations feature large, comfortable beds and the rooms are known for their cleanliness and contemporary aesthetics. Guests appreciate the quiet environment that ensures a great night's sleep, although some found rooms facing the courtyard restaurants to be noisy.
The hotel's modern amenities include diverse lighting options and minimalistic yet beautiful furniture, making for aesthetically pleasing spaces. Superior rooms stand out for their extra space and large bedrooms, while even the standard rooms are commended for their cleanliness and comfort.
Despite a few mentions of smaller room sizes, the overall consensus is positive, highlighting the spotless conditions and convenient location of the hotel. In summary, Century City Hotel Urban Square provides excellent value for money with its exceptional design, cleanliness and comfort in a modern setting.
Guests at Century City Hotel Urban Square have consistently praised the beds with many describing them as large, comfortable and even amazing. Several reviews highlight the sensation of sleeping on clouds, attributing their great sleep to the cozy and well-appointed beds. Most guests found the beds to be incredibly comfortable with some even mentioning how the great size added to their comfort. A few guests noted minor issues, such as the bed heads having worn leather and one instance of a bed not being soft enough due to its type. However, the overall sentiment is highly positive with many guests emphasizing how the size and cleanliness of the beds contributed to an exceptional and restful stay.
Century City Hotel Urban Square has garnered high praise for its outstanding cleanliness. Guests consistently describe the rooms as very clean, neat and tidy with many noting spotless conditions and comfortable beds. The general ambiance of the hotel is also highlighted as clean and quiet, contributing to a peaceful stay. Commendations extend to various aspects such as clean showers, bathrooms, linen and overall property hygiene.
The staff plays a significant role in maintaining this high standard, being both friendly and diligent in their cleaning duties, ensuring rooms are serviced daily. The hotel also garners positive remarks regarding the cleanliness of shared spaces and facilities with specific praise for the health and safety measures, including the availability of hand sanitizers.
However, amidst the positive reviews, there are a few mentions of hygiene concerns and an instance of dishonest cleaning staff, suggesting room for improvement. Despite this, the general sentiment remains highly favorable with many guests emphasizing that the level of cleanliness is exceptional and contributes greatly to the value for money offered by the hotel.
Century City Hotel Urban Square is known for its stellar service, largely attributed to its staff. Guests frequently praise the friendliness, professionalism and accommodating nature of the hotel team. The reception staff is highlighted as particularly efficient and welcoming, consistently greeting guests with a smile and ensuring a smooth check-in process.
The service extends beyond the front desk with restaurant staff commended for their perfect service and waiters noted for their helpfulness and accommodating demeanor. Specific staff members, such as Lindo and Tresor, receive individual mentions for their outstanding assistance and courteous behavior.
Guests have also appreciated the kindness and readiness of the staff in addressing their needs, be it setting up a child's room or providing special attention to those not feeling well. The housekeeping team is described as awesome, adding to the overall comfort and positive experience.
While the majority of reviews reflect the staff's exceptional quality, there are occasional mentions of unfriendly interactions. Despite these few criticisms, the overwhelming consensus is that the Century City Hotel Urban Square staff goes above and beyond to make every stay memorable, ensuring that guests feel welcome and well cared for throughout their visit.
Century City Hotel Urban Square boasts high standards of cleanliness and generally offers a reliable and excellent WiFi Internet connection with many guests experiencing super fast speeds and sufficient stability for standard use. However, some guests have reported issues with WiFi connectivity, including problems connecting to the network and slow speeds that hinder activities like WhatsApp calls. Additionally, guests have noted that while the hotel rooms feature TVs, they are not smart TVs and lack WiFi connectivity, which some found a limitation. Overall, the WiFi experience can vary, but many guests found it satisfactory for their needs.
Guests of Century City Hotel Urban Square have mixed feelings about the parking facilities. On the positive side, secure and super safe parking is available at the hotel. However, several guests highlighted that parking comes at an additional cost and this extra fee seems to be a recurring concern. The charges vary with some mentioning an extra R60, while others referred to an overnight fee of R150, which was considered overpriced by some.
A recurrent issue in the reviews is the lack of clear information and guidance regarding parking, causing confusion for some during check-in and making it difficult to understand where to park. Furthermore, the limited space for parking near reception also posed problems for a number of guests. Despite being hotel guests, there were no accommodations for complimentary parking, which is often an amenity expected in similar establishments.
In conclusion, while the parking is secure and convenient, it is not included in the room rate and comes with additional costs, about which guests would benefit from better upfront information.
Century City Hotel Urban Square provides outstanding value for business travelers. Its prime location near the convention conference center makes it extremely convenient for attending business events. The suites are noted for being excellent, ideal specifically for work-related stays. The hotel stands out as the perfect business venue with its modern and chic decor that caters to professional needs. Guests frequently return due to the professional staff and excellent hospitality, making it a reliable choice for both business travel and leisure stays.
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Location
The location offers easy access to the freeway, making it effortless to get around. Despite its central positioning, the hotel benefits from a quiet and serene surrounding. The neighborhood is noted for being clean and safe, adding to the overall appeal. Guests also appreciate the various nearby restaurants and activities available right on the hotel's square, creating a lively atmosphere.
In addition to its strategic location, the hotel is well-maintained, modern and clean with spacious rooms and comfortable beds. Professional and friendly staff further enhance the stay, contributing to an excellent guest experience. Overall, Century City Hotel Urban Square is highly recommended for its convenience, safety and vibrant surroundings.
Breakfast
However, there are some consistent points of dissatisfaction worth noting. Guests with specific dietary needs, such as vegan options or halal requirements, find the choices lacking. Additionally, some reviews mention that the breakfast can become boring if the same items are served over multiple days.
Despite a few criticisms like the service being occasionally slow and some items losing their temperature, the overall sentiment leans positive. Many guests appreciate the friendly, attentive staff and the central location of the hotel, which adds to the convenience of the breakfast experience.
Dinner
Rooms
The hotel's modern amenities include diverse lighting options and minimalistic yet beautiful furniture, making for aesthetically pleasing spaces. Superior rooms stand out for their extra space and large bedrooms, while even the standard rooms are commended for their cleanliness and comfort.
Despite a few mentions of smaller room sizes, the overall consensus is positive, highlighting the spotless conditions and convenient location of the hotel. In summary, Century City Hotel Urban Square provides excellent value for money with its exceptional design, cleanliness and comfort in a modern setting.
Beds
Cleanliness
The staff plays a significant role in maintaining this high standard, being both friendly and diligent in their cleaning duties, ensuring rooms are serviced daily. The hotel also garners positive remarks regarding the cleanliness of shared spaces and facilities with specific praise for the health and safety measures, including the availability of hand sanitizers.
However, amidst the positive reviews, there are a few mentions of hygiene concerns and an instance of dishonest cleaning staff, suggesting room for improvement. Despite this, the general sentiment remains highly favorable with many guests emphasizing that the level of cleanliness is exceptional and contributes greatly to the value for money offered by the hotel.
Staff
The service extends beyond the front desk with restaurant staff commended for their perfect service and waiters noted for their helpfulness and accommodating demeanor. Specific staff members, such as Lindo and Tresor, receive individual mentions for their outstanding assistance and courteous behavior.
Guests have also appreciated the kindness and readiness of the staff in addressing their needs, be it setting up a child's room or providing special attention to those not feeling well. The housekeeping team is described as awesome, adding to the overall comfort and positive experience.
While the majority of reviews reflect the staff's exceptional quality, there are occasional mentions of unfriendly interactions. Despite these few criticisms, the overwhelming consensus is that the Century City Hotel Urban Square staff goes above and beyond to make every stay memorable, ensuring that guests feel welcome and well cared for throughout their visit.
Wi-Fi
Parking
A recurrent issue in the reviews is the lack of clear information and guidance regarding parking, causing confusion for some during check-in and making it difficult to understand where to park. Furthermore, the limited space for parking near reception also posed problems for a number of guests. Despite being hotel guests, there were no accommodations for complimentary parking, which is often an amenity expected in similar establishments.
In conclusion, while the parking is secure and convenient, it is not included in the room rate and comes with additional costs, about which guests would benefit from better upfront information.
Business
No, Century City Hotel Urban Square doesn't have any pool.
No, a spa isn't available at Century City Hotel Urban Square.
No, Century City Hotel Urban Square doesn't allow dogs.
Yes, parking facilities are available at Century City Hotel Urban Square.
No, Century City Hotel Urban Square doesn't have a gym.
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