The Grey Hotel

Cape Town -33.91559800, 18.41700900 , 49 Napier Street De Waterkant (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Grey Hotel in Cape Town has garnered extensive praise for its superior location, offering guests a prime spot in the de Waterkant area. This charming neighborhood provides an inviting mix of bars, restaurants and shops, all within walking distance to popular attractions such as Bo Kaap, the City Bowl and the Waterfront. The hotel's central, safe and convenient setting makes it an ideal starting point for exploring the city, whether for short stays or longer vacations.

Guests frequently commend the hotel for its meticulously maintained and tastefully decorated accommodations. The rooms, though compact, are praised for their cleanliness and style, many featuring balconies or terraces with spectacular views, particularly of Table Mountain. High-quality beds with exceptional linens contribute to a cozy and restful experience, ensuring a good night's sleep.

The breakfast offerings at The Grey Hotel have received positive feedback for their taste and quality. Guests are fond of the delicious meals, outstanding service and the pleasant ambiance of the breakfast terrace. Although some suggest a broader selection for the buffet and more clarity on the inclusive items, the overall breakfast experience remains highly favorable.

Cleanliness extends throughout the hotel with guests highlighting the spotlessly maintained facilities and well-kept property. This dedication to cleanliness is complemented by the staff's friendliness and attentiveness, consistently enhancing the overall guest experience. The staff is frequently lauded for their outstanding service, flexibility and willingness to assist, making stays at The Grey Hotel exceptionally enjoyable.

The hotel's rooftop pool and bar are standout features, offering stunning views of Table Mountain and an inviting atmosphere for relaxation. While the pool is smaller, it still provides a serene environment for unwinding and the sky bar is highly popular for its ambiance and delightful offerings.

In summary, The Grey Hotel excels with its fantastic location, attentive staff, well-maintained and beautifully decorated rooms, outstanding breakfasts and serene rooftop pool and bar. Despite the occasional small size of the rooms, the comprehensive positive experience makes The Grey Hotel a superb choice for travelers seeking to immerse themselves in the heart of Cape Town.
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Categories
Hotel with Tennis Courts
This hotel is listed as having tennis courts available for guests.

Boutique-style Hotel

Hotel near Golf Courses

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Small Hotel

Hotel with Outdoor Pool

Room Types
Standard Queen Room This double room has air conditioning, minibar and iPod docking station.

Standard Double Room This double room features a minibar, air conditioning and flat-screen TV.

Deluxe Double Room with Balcony This double room has a balcony, iPod dock and satellite TV.

Deluxe Double Room with Balcony This double room features a balcony, flat-screen TV and iPod dock.

Superior Double Room This double room has a minibar, air conditioning and iPod dock.

Superior Queen Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Queen Room This double room has a flat-screen TV, minibar and iPod dock.

Standard Queen Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Queen Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Superior Queen Room This double room features a flat-screen TV, air conditioning and minibar.

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Budget Double Room This double room features a minibar, satellite TV and iPod dock.

Economy Double Room This double room has air conditioning, minibar and iPod dock.

Guest Reviews
8.5
Very Good
Location
The Grey Hotel boasts a prime location that consistently receives high praise from its guests. Nestled in the cozy, boutique de Waterkant area of Cape Town, the hotel is surrounded by inviting bars, restaurants and charming little shops. The neighborhood itself is described as sweet and quiet, blending the quaintness of a village street with the vibrancy of city life. Guests appreciate the hotel's central, safe and very convenient location, as it allows easy access to popular areas like Bo Kaap, the City Bowl and the Waterfront—all within walking distance.

The hotel's setting is noted for being well-situated and perfect for both short stays and longer vacations. Visitors find themselves close to supermarkets, shopping centers and the lively Cape Quarter, making everyday needs a breeze. The location is highly regarded for being an ideal starting point for exploring the city with many mentioning how easy it is to reach various attractions and points of interest.

Complementing the exceptional location, The Grey Hotel is recognized for its lovely and well-maintained accommodation. The rooms and hotel are described as lovingly decorated, providing a comfortable and aesthetically pleasing environment. The staff is often highlighted as super nice and very helpful, enhancing the overall positive experience.

In summation, the combination of a fantastic, central location with excellent staff and well-appointed accommodations make The Grey Hotel an outstanding choice for travelers looking to immerse themselves in the heart of Cape Town.

Breakfast
The Grey Hotel's breakfast offerings have received a variety of positive feedback from guests, complemented by a few constructive remarks. Guests consistently praise the breakfast as outstanding, superb and delicious with many highlighting the impeccable service provided during the morning meal. There is a special mention of the breakfast terrace, which adds to the overall pleasant experience with its ambiance and good food.

Guests often find the breakfast to be very tasty with comments noting the quality of the coffee in particular. The overall consensus is that the breakfast is very good and worth the cost. Some reviews have pointed out the limited selection available with a preference for a more extensive buffet rather than the current à la carte options. Nevertheless, those who did try the available options found them satisfying.

The service during breakfast receives significant commendation with staff being described as particularly helpful and attentive. Despite some guests suggesting the breakfast menu could be expanded and more clarity given regarding what is included, the general sentiment towards the breakfast experience at The Grey Hotel remains highly favorable.

Rooms
The Grey Hotel offers well-maintained and beautifully decorated rooms that match their descriptions, featuring tasteful decor and offering a cosy, comfortable ambiance. Cleanliness is consistently praised with rooms being described as extremely neat and well-appointed and the staff receiving high marks for their excellent service.

However, potential guests should note that the rooms are generally small, often described as tiny with limited space around the bed and sometimes cramped conditions. The bathrooms, while clean, can also be quite small and a few reviews mention the need for minor renovations.

A choice location enhances the experience and some rooms come with balconies or terraces, offering spectacular views, particularly of Table Mountain. This feature is highly appreciated by guests.

In summary, while the rooms at The Grey Hotel may be small and there could be occasional noise or lighting issues, the overall cleanliness, style and service make it a respectable choice for travelers seeking a central and safe environment for their stay.

Beds
The beds at The Grey Hotel receive high marks for comfort and quality. Guests frequently describe the beds as super comfy, extremely comfortable and exceptionally comfortable. The high-quality linen also contributes to a restful experience. Some mention the beds as being huge, though one note was that a bed filled the room so much that it restricted movement around the sides. Overall, the beds stand out as an excellent feature of the hotel, providing a relaxing and cozy stay.

Cleanliness
The Grey Hotel has consistently impressed guests with its exceptional level of cleanliness. Reviews highlight the hotel as very clean with rooms that are tastefully furnished and comfortable. The property is well-kept and guests have noted that the accommodations appear to be fairly newly renovated. The high standard of cleanliness extends to the hotel's facilities, which are described as spotless and modern.

Additionally, the staff is frequently praised as friendly and helpful, contributing to the overall pleasant experience. The hotel's impeccable breakfast and good location are also positively remarked upon, making it a great choice for travelers seeking a clean and comfortable stay.

Staff
The Grey Hotel prides itself on top-notch hospitality, as reflected in numerous guest reviews praising the staff. Guests consistently highlight the friendliness, attentiveness and helpful nature of the team. From reception to housekeeping, every interaction with staff members is marked by warmth and a genuine willingness to assist. The staff are described as incredibly nice, flexible and accommodating, ensuring that guests' needs are met around the clock. The smiles and pleasant demeanor of the employees contribute to a welcoming atmosphere, making the stay exceptionally enjoyable. Exceptional customer service and a consistent display of courteousness define the guest experience at The Grey Hotel, where the positive and kind attitude of the staff leaves a lasting impression.

Pool
The Grey Hotel's rooftop pool and bar are garnering considerable appreciation from guests. Many highlight the stunning views offered, particularly of Table Mountain, making the rooftop terrace a favorite spot. The sky bar is another major attraction, praised for its incredible ambiance and delightful small plates and appetizers. It is consistently described as a beautiful and fantastic spot for relaxation. However, while the pool is appreciated, it is noted by some that it resembles a larger tub rather than a conventional pool. Nonetheless, the rooftop pool area remains a lovely touch, providing a serene environment for guests to unwind.


Yes, The Grey Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at The Grey Hotel.

No, The Grey Hotel doesn't allow dogs.

No, parking facilities aren't available at The Grey Hotel.

No, The Grey Hotel doesn't have a gym.

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