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Summary of reviewsHotel Pousada Vivendas do Sol e Mar has garnered predominantly positive reviews across various categories, making it a compelling choice for visitors seeking a well-rounded stay.
The hotel's location is celebrated for its convenience and proximity to beautiful beaches like Massaguaçu and Cocanha, as well as essential amenities such as markets, pharmacies, bakeries and restaurants. Easy access to Ubatuba and Caraguatatuba further enhances its appeal, particularly for those traveling with family or on business.
Guests frequently commend the hotel's breakfast offerings, highlighting the variety and quality, including special dietary options like lactose-free milk. The freshness and simplicity of the breakfast are appreciated, despite minor criticisms regarding replenishment and labeling.
Dinner at the hotel restaurant is also positively reviewed with guests enjoying tasty dishes and the attentive service of staff members like Jorge. While some debate exists over the pricing, the overall dining experience remains favorable with standout dishes and excellent service.
The rooms receive mixed feedback. While many guests enjoy the cleanliness and comfort, some note issues with size, dampness and outdated furnishings. Positive mentions include fresh linens and helpful staff, but improvement is needed in areas like mattress quality, lighting and general maintenance.
Cleanliness generally receives high marks with the hotel maintaining well-kept rooms, bedding and public areas. However, some guest concerns about bathroom maintenance and occasional pest control issues suggest areas for improvement.
The staff at Hotel Pousada Vivendas do Sol e Mar are a highlight, earning high praise for their friendliness, attentiveness and excellent service across all shifts. The positive interactions with staff members contribute significantly to a welcoming and pleasant environment.
Despite some complaints about the Wi-Fi's instability and poor connectivity, other amenities such as the pool area stand out. The heated pool attracts particular praise, especially from families, for providing comfort and enjoyment regardless of the weather. The outdoor pool also receives positive feedback for its suitability for children and overall pleasant atmosphere.
In conclusion, Hotel Pousada Vivendas do Sol e Mar is favored for its excellent location, quality breakfast, commendable dining experiences and friendly staff. While there are areas needing improvement, particularly with room maintenance and Wi-Fi connectivity, the hotel remains a strong choice for those seeking comfort, convenience and a welcoming atmosphere. Show more
Read review summaries for all categories
Categories
Inn with Swimming Pool
This inn features an outdoor pool with umbrellas and loungers. It also offers a steam room.
Heated Pool Outdoor Pool
Inn with Parking
This hotel offers parking and is known for being family-friendly. It provides comfortable accommodations and a convenient location.
Accessible Inn
This hotel offers accessibility for disabled persons, including dedicated rooms for guests with disabilities and overall wheelchair accessibility.
3-Star Inn
This family-friendly hotel provides an outdoor pool, a restaurant, and a bar/lounge. It includes free buffet breakfast, free Wi-Fi in public areas, free self-parking, and a free manager's reception, providing value and comfort.
Inn with Outdoor Pool
This inn offers an outdoor pool.
Inn near The Beach
Inn with Heated Pool
Room Types
Double SuiteThis air-conditioned, non-smoking room is equipped with cable TV, a DVD player and a minibar. It also provides a private bathroom with a hairdryer, as well as as fan and safe.
Family Suite (3 Adults)Located on the ground or 1st floor, this suite is equipped with air conditioning and contains a cable TV, a DVD player and a minibar, as well as a safe. The private bathroom has a hairdryer.
Family Suite (4 Adults)Located on the ground or 1st floor, this suite is equipped with air conditioning and contains a cable TV, a DVD player and a minibar, as well as a safe. The private bathroom has a hairdryer.
Family Suite (7 Adults) Located on the 1st floor, this suite is equipped with air conditioning and contains a cable TV, a DVD player and a minibar, as well as a safe. The private bathroom has a hairdryer.
Family Suite (6 Adults)Located on the ground floor, this suite is equipped with air conditioning and contains a cable TV, a DVD player and a minibar, as well as a safe. The private bathroom has a hairdryer.
Suite annex building Located in an annex building across the street from the Pousada and the main building, this suite features a DVD player, a 22-inch LED TV, tile/marble flooring and air conditioning. The private bathroom has a hairdryer
Suite annex building (3 Adults)The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Hotel Pousada Vivendas do Sol e Mar enjoys an enviable location praised by guests for its close proximity to a variety of amenities and attractions. Situated near beautiful beaches like Massaguaçu and Cocanha, it offers convenient access to the shoreline, making it a compelling choice for beach lovers. The hotel is also strategically located near essential shops, including markets, pharmacies, bakeries and restaurants, which are often described as being within walking distance.
The excellent location provides easy access to both Ubatuba and Caraguatatuba, catering well to travelers with diverse interests. While some note that the nearest beach may not be ideal for swimming, the short drive to alternative beaches is highlighted as a minor inconvenience. The hotel’s vicinity to key points of interest and the highway enhances its appeal, particularly for those traveling for work or with family.
Guests consistently appreciate the overall structure and amenities of the hotel, particularly the clean and comfortable rooms, exceptional breakfast offerings and recreational facilities like the heated pool and children’s playground. The friendly and attentive staff further enhance the experience, making the hotel a favorable option for visitors seeking a blend of comfort, convenience and cost-effectiveness.
Breakfast
Hotel Pousada Vivendas do Sol e Mar offers a breakfast experience that is largely praised by its guests. Many have noted the variety and quality of the offerings, describing the breakfast as wonderful, fresh and complete with options like creamy chocolate and a range of breads, cakes and fruits. The breakfast service has been highlighted for its excellent quality, variety and for catering to special dietary needs with items like lactose-free milk.
Some guests appreciate the simple yet delicious nature of the breakfast, complementing the freshness of the food and the accommodating kitchen staff. Additional highlights from the reviews include mentions of very good room accommodations and a suitable pool for children, adding to the overall pleasant stay.
However, not all feedback is entirely positive. A few guests remarked on the slow replenishment of food items, a lack of variety and occasional lapses in the quality of certain products such as juices and yogurt. Some also noted the absence of labels on breakfast items and the need for better service, except from standout managers and cleaning staff. Despite these minor criticisms, the general consensus remains positive with many guests enjoying a satisfying and well-rounded breakfast experience at the hotel.
Dinner
The restaurant at Hotel Pousada Vivendas do Sol e Mar receives high marks for its tasty and flavorful dishes with guests particularly enjoying the seasoning and service provided by attentive staff like the waiter Jorge. Diners have found the food wonderful and the portions satisfying with some standout dishes, such as the parmegiana beef steak.
However, reviews indicate a divide regarding pricing. While some find the prices affordable and fair for the portions served, others feel that the costs are high and not justified by the portion sizes. The restaurant by the pool is highlighted for its delicious offerings, adding to the pleasant dining experience.
Breakfast receives mixed feedback; it's described as simple but sufficient, though some guests note a lack of variety. Despite a few criticisms about greasy food and tough meat, the overall sentiment favours a positive dining experience complemented by good service.
Rooms
The guest reviews for Hotel Pousada Vivendas do Sol e Mar indicate a mix of positive aspects and areas needing improvement, particularly regarding the rooms. Many guests appreciated the cleanliness of the rooms with fresh bed and bath linens and described the accommodations as cozy and comfortable. The helpfulness of the staff and the convenience of an on-site restaurant were also highlighted positively.
However, multiple reviews point out recurring issues. Some rooms were described as small and damp, often with a musty smell and mold, particularly in the bathrooms. Several guests mentioned the lack of essential furnishings such as wardrobes or tables to place luggage, making the space cramped and less functional. The quality of the mattresses was another frequent complaint; guests noted uncomfortable beds, sometimes consisting of two single beds pushed together.
Moreover, the rooms appeared outdated and in need of maintenance with reports of stained sheets, poor lighting and noisy fans. Bathrooms specifically were often cited as problematic, featuring moldy ceilings and weak showers. The presence of mosquitoes, likely due to a lack of window screens, contributed to the discomfort.
While the hotel's outdoor area and pool received praise for their cleanliness and appeal, the overall sentiment about the rooms was mixed, suggesting that improvements in maintenance and room amenities are necessary to enhance guest satisfaction.
Beds
Hotel Pousada Vivendas do Sol e Mar receives mixed reviews regarding the quality of its beds. Many guests appreciate the comfortable and clean beds that contribute to a good night's sleep. Soft and very comfortable beds are frequently mentioned alongside excellent bed linens, contributing to a positive experience for several visitors.
However, not all feedback is favorable. Some guests report issues with the beds, such as sagging and worn-out mattresses that need urgent replacement. A few complaints highlight uncomfortable experiences due to very hard or too soft beds, noisy frames and small bed sizes, sometimes resulting in feet hanging off the bed. Additionally, there are instances of beds being perceived as dirty or damaged, indicating variability in maintenance and comfort. The double beds are described as two twin beds that come apart, which can disrupt sleep.
Overall, while many guests have enjoyed the comfort offered by the beds at Hotel Pousada Vivendas do Sol e Mar, potential visitors should be aware of the mixed reviews related to bed quality and maintenance.
Cleanliness
The cleanliness of Hotel Pousada Vivendas do Sol e Mar has received mixed reviews. Many guests have praised the establishment for its excellent hygiene and well-maintained facilities. The general consensus highlights the pristine condition of the rooms, bedding and public areas, often described as "impeccable" and "very clean." Numerous reviewers appreciated the organized and clean accommodations, noting the neat bed linens and overall tidiness. The pool, too, was frequently mentioned as well-maintained and pleasant.
Guests also commended the hotel for its helpful and welcoming staff, who contribute positively to the cleanliness and comfort of the place. The breakfast offered at the hotel also received favorable comments with particular mentions of its cleanliness.
However, some reviews pointed out areas that require attention. A few guests experienced issues with the bathroom cleanliness and maintenance, mentioning dirty showers and insufficient cleaning of tiles and floors. Instances of poor air conditioning maintenance and occasional pest control problems were also noted. Some reviewers felt that the room sizes were inadequate, describing them as cramped.
Overall, while the hotel mostly maintains high standards of cleanliness, certain areas and maintenance issues need improvement to ensure a consistently positive guest experience.
Staff
Hotel Pousada Vivendas do Sol e Mar shines brightly thanks to its exceptional staff, earning high praise from guests for their service and friendliness. The hotel’s team, covering roles from receptionists to the restaurant staff, is frequently described as excellent, helpful and super attentive, creating a welcoming and pleasant environment for visitors.
Guests have particularly lauded the restaurant staff and individuals like Jorge and Silvana for their outstanding service. The employees' friendliness and attentiveness are noted as consistent throughout all shifts, making the stay delightful. While the staff's kindness and politeness are highlighted as major strengths, there are some mentions of inconsistent service, particularly with the daytime reception and a few issues with specific personnel. However, these instances seem to be the exception rather than the norm.
Overall, the hotel's service quality, driven by its dedicated and caring staff, stands out as one of its primary differentiators, leaving a lasting positive impression on those who stay there.
Wi-Fi
The Wi-Fi at Hotel Pousada Vivendas do Sol e Mar appears to be a significant concern for many guests. Despite some instances where it worked well, numerous reviews highlight various issues with the hotel's internet connectivity. Guests often reported the Wi-Fi being poor, unstable and unreliable with frequent drops and almost non-existent signal in certain rooms, particularly in the annex building. Accessing the internet was cumbersome for some and the performance in the common areas was also noted as weak. While the positive aspects of the hotel are acknowledged, travelers needing a dependable internet connection might face challenges during their stay.
Pool
Hotel Pousada Vivendas do Sol e Mar's pool area receives high praise from guests, frequently highlighting the heated pool as a standout feature. The pool is described as wonderful, amazing and delightful, making it a key attraction even when the weather is less favorable. Families particularly appreciate the heated pool with many noting its suitability for children to stay and play comfortably.
The pool area, often paired with positive comments about good service and excellent staff monitors, provides a tranquil and enjoyable atmosphere. Guests appreciate the cleanliness and comfort of the space, as well as the integration of the pool with the hotel's restaurant, which adds convenience.
Although some mention the pool's small size and occasional issues like a broken sign, the overall sentiment remains very positive. The combination of a heated pool, good service and a pleasant outdoor area contributes significantly to guests' enjoyable experiences at the hotel.
Heated Pool
The heated pool at Hotel Pousada Vivendas do Sol e Mar stands out as a significant advantage and receives consistent praise from guests. It's particularly appreciated by families, as it provides a fun and safe environment for kids to play, eliminating the need for extra trips, especially when the weather is not ideal. Many guests found the pool to be delightful, pleasant and a wonderful amenity that accurately matches the hotel's promotional banners. The combination of the heated pool and the sauna enhances the overall experience, making it a favored feature among visitors regardless of the external temperatures.
Outdoor Pool
The outdoor pool at Hotel Pousada Vivendas do Sol e Mar receives strong praise from guests, particularly for being suitable for children and offering a pleasant leisure option. While it is clarified that the pool is climate-controlled rather than truly heated, guests still describe it as wonderful and great, underscoring its consistent appeal. The pool area itself is noted as being very nice and in harmony with the broader outdoor space. Compliments extend to the surrounding amenities, including good food, attentive staff and comfortable rooms, which collectively enhance the overall experience.
Yes, Hotel Pousada Vivendas do Sol e Mar has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Pousada Vivendas do Sol e Mar.
No, Hotel Pousada Vivendas do Sol e Mar doesn't allow dogs.
Yes, parking facilities are available at Hotel Pousada Vivendas do Sol e Mar.
No, Hotel Pousada Vivendas do Sol e Mar doesn't have a gym.