Pousada Porto do Rio

Caraguatatuba -23.67986800, -45.44186900 , 339 Rua Banco Itau, Porto Novo (Show on Map)


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Summary of reviewsPousada Porto do Rio is highly regarded for its picturesque and serene location, offering a peaceful retreat amidst beautiful and verdant surroundings. The proximity to the river enhances its charm, making it an ideal spot for guests seeking tranquility. While those with vehicles find its location convenient for accessing downtown and nearby beaches, guests relying on foot or public transportation find it less accessible due to the distance from local amenities.

Breakfast at Pousada Porto do Rio is a highlight with guests praising its variety and high quality. The breakfast includes a wide selection of pastries, fruits, juices, breads, yogurt and cold cuts, though some reviews suggest improvements in replenishment, earlier serving times and variety. Dining at the inn's restaurant also receives positive remarks for its delicious, reasonably priced meals with generous portions and attentive service. Despite minor service issues during peak times, the overall culinary experience is well-received.

The rooms at Pousada Porto do Rio receive mixed reviews. Positively, they are often described as spacious, clean and comfortable with good air conditioning and some being newly renovated. However, there are notable concerns regarding maintenance and cleanliness, including issues with mold, worn furnishings and discrepancies between advertised images and actual conditions.

Cleanliness throughout the inn has a mixed reception. Numerous guests commend the clean rooms, well-maintained pool area and tidy external grounds. However, others report issues such as musty smells, mold and inadequate detailed cleaning. Specific areas like the hot tub and pool sometimes show signs of needing better upkeep.

The staff at Pousada Porto do Rio are frequently praised for their politeness, friendliness and exceptional service. Guests highlight the dedicated team and mention specific employees who go above and beyond, contributing significantly to a positive overall experience.

While Wi-Fi access is generally available and satisfactory in common areas, the connectivity in private rooms can be inconsistent. The pool area is well-loved for its cleanliness and relaxing ambiance, despite minor issues with deck lighting and broken chairs. The parking situation also presents challenges with limited spaces and an exposed setup, though it is appreciated that on-site parking is available.

Beds receive mixed feedback with some guests finding them comfortable but many others reporting issues with uncomfortable and old mattresses, bad pillows and worn bed linens.

Overall, Pousada Porto do Rio offers a good cost-benefit ratio and is praised for its affordability, scenic location, excellent breakfast, friendly staff and pleasant communal areas. For an enhanced guest experience, attention to consistent maintenance, cleanliness and bed comfort is recommended.
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Inn with Parking
This pousada comes with a swimming pool and pool sun loungers. Free self parking is available onsite.

Cheap Inn
This inn offers affordable accommodation near Porto Novo. Its inn-style lodging provides a budget-friendly alternative to hotels.

Accessible Inn
This guesthouse offers total accessibility for guests. It includes ground floor units, wheelchair accessible units, and toilets equipped with grab bars.

3-Star Inn
This inn has an outdoor pool, a pool bar, and room service. Guests can also enjoy breakfast, mountain views, a game room, and an indoor pool, providing a relaxing and enjoyable stay.

Inn with Outdoor Pool
The inn features an outdoor pool and a pool bar, combining swimming facilities with convenient refreshment options. It also offers mountain views and a game room.

Inn with Swimming Pool

  Heated Pool    Outdoor Pool  


Inn with Heated Pool

Room Types
Superior Triple Room The triple room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 2 beds.

Superior Quadruple Room The quadruple room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Standard Double Room This suite has an executive lounge access. Some rooms feature garden view and certain units are located next to the games room.

Superior Double Room The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

Standard Triple Room The triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This triple room provides a tiled floor and a flat-screen TV. The unit has 2 beds.

Standard Quadruple Room The quadruple room offers air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 3 beds.

Classic Triple Room The triple room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
Location
Pousada Porto do Rio boasts a picturesque location that offers a peaceful retreat, perfect for a quiet rest at night. Guests frequently commend the inn’s beautiful and cozy atmosphere, enhanced by its proximity to the river and verdant surroundings. While the setting is appreciated for its tranquility and scenic beauty, visitors have mixed feelings about its convenience.

For those with a vehicle, the inn's location is manageable, providing easy access to downtown and a variety of beaches within a reasonable drive. It's noted that having a car is almost essential, as the best beaches and city center are several kilometers away and the return routes can be lengthy. The proximity to Ilha Bela, about an hour away by car, adds an additional appeal for those seeking extended explorations.

However, for travelers relying on foot or public transportation, the location can be less ideal. The inn is situated far from local amenities such as pharmacies, supermarkets and bakeries and the best beaches are not easily accessible without crossing a highway. Some reviewers highlight the inconvenience of the distance from the main beaches and the city center, emphasizing the need for a vehicle to fully enjoy the area.

Despite these logistical challenges, the overall sentiment towards Pousada Porto do Rio leans positive, especially for those prioritizing a quiet and serene environment over immediate proximity to tourist hotspots. The inn’s excellent service, well-maintained facilities and charming ambiance contribute to a pleasant stay for guests who don't mind a bit of a drive to reach their destinations.

Breakfast
Guests of Pousada Porto do Rio generally praised the breakfast, highlighting its high quality and variety. Descriptions like very good breakfast, excellent breakfast and wonderful breakfast were common with many noting the generous and diverse options available. The breakfast got special mentions for its delicious pastries, variety of fruits, juices, breads, yogurt and cold cuts. Some guests also appreciated the early accommodation of their breakfast requests.

However, there were some areas for improvement. A few reviews mentioned that the breakfast quality had declined over time, the items were not always replenished promptly and the variety could be increased. Some guests noted that breakfast started too late in the morning and wished for an earlier serving time. Despite these occasional drawbacks, the overall sentiment was positive with many guests considering the breakfast a highlight of their stay.

Dinner
Located at Pousada Porto do Rio, the restaurant offers a delightful dining experience with options for breakfast, lunch, dinner and snacks. Guests consistently praise the quality of the food, noting that it is both delicious and reasonably priced. The dishes served are generous in portion and crafted with care, contributing to a satisfying culinary experience. Many reviews highlight the value for money with meals being offered at fair prices that align with the high standard of the cuisine.

Though the restaurant no longer serves lunch, guests appreciate the convenience of having meals on-site, making it easier to enjoy their stay without needing to venture out. The attentive staff enhance the dining experience, ensuring that guests feel well taken care of. Additionally, the variety of menu options available for lunch and dinner caters to different tastes, although a few guests suggest expanding the dinner menu further.

While the demand can sometimes lead to longer wait times for meals, the overall consensus is that the food is worth the wait. The restaurant's homemade style and careful preparation of dishes are recurrent themes in the reviews with several guests noting the wonderful, tasty and well-prepared meals. On the rare occasion that the service was less than ideal, such as during the Christmas dinner, guests still appreciated the quality of the food, even if the experience felt a bit disorganized.

In summary, dining at Pousada Porto do Rio is a highlight for many guests with excellent meal options that are both affordable and delicious, ensuring that their stay is as comfortable and enjoyable as possible.

Rooms
The guest reviews for 'Pousada Porto do Rio' present a mix of experiences with the rooms. On the positive side, many guests appreciated the very spacious and clean rooms, noting the comfortable beds, clean sheets and excellent air conditioning. Some rooms were described as newly renovated, super cozy and offering amenities like hot showers and mini-fridges. Upper floor rooms were often highlighted as better with spacious accommodation and appropriate lighting.

However, there were notable areas for improvement. Several guests reported issues with maintenance and cleanliness, including moldy walls, stained or peeling paint and worn furnishings. The ambiance was sometimes compromised due to musty smells, inadequate lighting and noise from adjacent rooms or common areas. The discrepancies between advertised images and actual room conditions were a common point of contention with some rooms being smaller or less well-maintained than expected. Additionally, some guests found their rooms to be poorly ventilated, lacking windows or uncomfortably humid.

Furthermore, the facilities showed signs of wear, such as defective equipment and old towels. Some specific issues included noisy surroundings due to proximity to common areas or other guests and gaps in the windows letting in mosquitoes. While some rooms had a pleasant view and good amenities, overall, the feedback indicates that consistent maintenance and detailed cleaning are needed to enhance the guest experience at this establishment.

Beds
Pousada Porto do Rio has received mixed feedback regarding its beds. While some guests have found the beds to be comfortable and wonderful, many have pointed out significant areas for improvement. The main issues reported include uncomfortable mattresses, often described as old, soft or moldy and deformed with holes or dips. Pillows have also not met expectations, frequently being described as bad, lumpy, old and without sufficient filling. The bed linens additionally have been criticized for being old, torn, dirty and lacking a clean scent. Another recurring complaint is the lack of essential bed accessories like headboards and adequate blankets, which could be a significant issue, especially on colder nights. Overall, the comfort and maintenance of the beds appear to be areas that need attention to enhance the guest experience.

Cleanliness
Pousada Porto do Rio garners a mixed reception when it comes to cleanliness with both glowing and critical feedback from guests. On the positive side, many guests commend the inn for its clean rooms, clean sheets and very clean and organized accommodations. The pool area, frequently described as well-maintained and clean, stands out as a popular feature. The gardens and external areas are also noted for their beauty and tidiness, contributing to the overall positive impression of the place. Some guests highlight the exceptional overall cleanliness and appreciate the fresh, high-quality bed linens and towels provided.

However, there are also several areas where the cleanliness standards fall short. Reviews mention issues such as dirty bathrooms, unclean rooms and a lack of detailed cleaning in certain areas like under the bed or within bathroom corners. Problems such as musty smells, mold on windows and walls and dust under beds are pointed out by multiple guests. Additionally, there are reports of worn and old towels, clogged shower drains and stained walls that detract from the overall experience.

The inn's leisure areas, while enjoyed for their aesthetics, also receive comments about needing better upkeep. Specific concerns include the cleanliness of the hot tub and pool areas with some mentions of a greenish tint and sludge in the water. The general communal space maintenance and organization are found lacking by some guests.

Despite these criticisms, the attentive staff, beautiful surroundings and the quiet, family-friendly environment are highlights that leave a favorable impression on many visitors. Improvements in consistent and detailed cleaning practices, maintenance and addressing some logistical issues could significantly elevate the experience at Pousada Porto do Rio.

Staff
Pousada Porto do Rio consistently receives high praise for its staff, who are described as exceptionally polite, friendly and attentive. Guests highlighted the wonderful service, noting the helpful and dedicated team with special mentions for standout employees like Rick and Erika. Across various roles, from reception to room service and the restaurant, the staff demonstrated superior professionalism and a willingness to go above and beyond in assisting guests.

The management, including individuals like Thiago, received accolades for being approachable and ensuring a top-notch experience. The cleanliness and overall ambience of the inn added to guests' satisfaction, underscored by a team that pays great attention to detail and hygiene standards.

While the majority of the reviews are overwhelmingly positive, a few guests mentioned minor instances of inattentiveness or impersonal service, yet these instances did not overshadow the predominant appreciation for the staff's friendliness and effectiveness. The inn's commitment to excellent service and its dedicated staff make it a recommended choice for a comfortable and welcoming stay.

Wi-Fi
Pousada Porto do Rio offers its guests Wi-Fi access available in general to all rooms with particularly good connectivity in the common areas. Guests have the convenience of using their personal streaming accounts seamlessly while in communal spaces. However, the Wi-Fi service in the private rooms has room for improvement with some guests experiencing slow speeds, troublesome stability and occasional connectivity issues. While the hotel ensures Wi-Fi coverage, the signal strength and reliability in individual rooms are inconsistent, which might affect those relying heavily on internet access during their stay.

Pool
The pool area at Pousada Porto do Rio receives high praise for its well-maintained and clean environment. Guests frequently highlight the pool's cleanliness and the addition of a heated jacuzzi, which adds to the overall appeal of the leisure facilities. The outdoor area, complete with hammocks and beautiful landscaping, is noted as a pleasant and relaxing space, perfect for taking photos and unwinding.

Several reviews mention the pool's shallow depth, which appears to be a point of contention; it's ideal for adults looking to relax but might not be as suitable for children. Despite this, families still find it enjoyable with children particularly loving the pools.

The common areas, including the pool and jacuzzi, are well-organized and consistently cleaned. However, there are occasional reports of broken pool chairs and the need for better pool deck lighting for nighttime use. An issue noted by some is the cleanliness of the children's pool, which stands in contrast to the generally positive feedback.

In summary, guests appreciate the pleasant and well-maintained pool area at Pousada Porto do Rio, although minor maintenance issues and the shallow depth of the pool are noted. The heated jacuzzi and lovely outdoor space make it a popular feature among visitors.

Parking
At Pousada Porto do Rio, the parking situation presents a mixed experience for guests. Many appreciate the availability of on-site parking, often describing it as good and fair. However, the space is limited, tight and not sufficient to accommodate all guests, leading to a significant number of cars being parked on the street. The parking is open and shared with other guests, offering no private or covered options, which detracts from the overall convenience and security. Additionally, some guests have faced issues such as flooded parking lots and lack of spaces for people with disabilities. While some find the parking manageable, the limited and exposed nature of the facility has room for improvement to fully meet guests' needs.

3 Star
Pousada Porto do Rio impressively presents itself as a resort-like experience that stands out in its category. Guests frequently highlight its good location and affordability, describing it as having an excellent cost-benefit ratio. Reviews often praise the value for money with phrases such as great cost-benefit, affordable and very cost-effective frequently appearing. The breakfast receives high marks for its variety and exceptional quality, aligning with the positive comments on the overall cost-effectiveness of the stay.

Guests commend the friendly staff and timely service, which add to the pleasant atmosphere of this beautiful place. Many visitors appreciate the comfortable and clean rooms, especially considering the cost-benefit analysis of the cheapest rooms. However, there are occasional mentions of the inn's cleanliness needing improvement and the necessity for enhancements in comfort. Despite these areas for improvement, the general sentiment is that Pousada Porto do Rio offers a satisfactory and fantastic experience, particularly given its affordability and excellent value for money.

Accessible
Pousada Porto do Rio offers commendable accessibility features tailored to guests with disabilities. The staff, notably Thiago and his team, are highlighted for their exceptional service, contributing significantly to a positive stay. The inn provides level and accessible parking, facilitating easier access for all, including older individuals. Specific rooms are designed with accessibility in mind, featuring features such as sinks situated outside the bathroom and accessible showers. Although some accessibility adaptations include the use of stairs, the overall accessibility of the entrance and rooms makes it easier for guests with mobility issues to navigate the property.

Heated Pool
Pousada Porto do Rio features a heated pool and hot tub that guests have generally enjoyed. Many found the heated pool and jacuzzi to be wonderful amenities, providing a relaxing and pleasant experience within the beautifully maintained garden and hammock area. Despite some occasional issues with the pool's temperature and heating mechanism, the heated facilities are appreciated as great options for unwinding. The outdoor pool area consistently provides warm water, adding to the overall appeal, although the heated hot tub tends to be quite busy and sometimes noisy. Overall, the heated pool area enhances the stay, offering a satisfying retreat for guests.

Outdoor Pool
Pousada Porto do Rio offers a commendable outdoor pool experience as reflected in numerous guest reviews. The pool area is frequently praised for its excellent and well-maintained facilities. Many guests highlight the beautiful and clean condition of the pools, describing them as pleasant and marvellous. The heated pool in particular receives positive remarks for its warm water, making it a comfortable option for relaxation. The pool setup is family-friendly with specific mentions of its suitability for children and the well-prepared kids' dishes available on-site. Beyond the pool, the outdoor and common areas of the pousada are generally appreciated for their cleanliness and good maintenance. Despite a few minor criticisms like the pool's shallow depth, the overall feedback emphasizes the wonderful and inviting atmosphere of the pool area.


Yes, Pousada Porto do Rio has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Pousada Porto do Rio.

No, Pousada Porto do Rio doesn't allow dogs.

Yes, parking facilities are available at Pousada Porto do Rio.

No, Pousada Porto do Rio doesn't have a gym.

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