Au Royal Hotel
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Summary of reviews'Au Royal Hotel' offers a practical and well-situated base for exploring Carcassonne. Its prime location, conveniently nestled between the train station and the ancient citadel, makes it easy for guests to explore the modern and historic parts of the city. The renowned Carcassonne fortress, city center and various shops are all within a short walking distance, enhancing the overall convenience. The hotel's accessibility to public transportation and the airport shuttle further contributes to its appeal.
Guests were particularly pleased with the breakfast offerings, noting the variety and quality of the provided items, such as good bread, croissants and a range of drinks. The staff's friendliness and helpfulness further enhanced the breakfast experience. Although some guests had minor critiques regarding the limited variety and minimal portions, the general sentiment was that the breakfast provided excellent value for money.
The rooms at Au Royal Hotel received mixed reviews. While recognized as basic yet spacious and comfortable by some, others pointed out issues with outdated furnishings and occasional cleanliness lapses. Bathrooms, in particular, were often seen as small and in need of updating. Despite these drawbacks, the hotel's strategic location and essential amenities were appreciated, particularly by budget-conscious travelers.
Cleanliness was another area where feedback varied. While many guests noted significant issues with dirt and dust in both private and common areas, a few rooms were described as adequately clean for short stays. The ubiquitous complaints about mold, unemptied trash bins and cobwebs suggest that the hotel could benefit from more rigorous cleaning standards.
The staff at 'Au Royal Hotel' consistently garnered praise across reviews. The reception team, including the manager and various receptionists, were described as warm, friendly and very accommodating. Their multilingual skills and willingness to assist in various matters, including giving advice and helping with parking, were highly valued by international guests.
Regarding the beds, most guests found them comfortable, contributing to a restful experience even in the hotel’s central and vibrant location. However, there were some complaints about thin mattresses and low pillows with a few guests experiencing discomfort and neck pain. Cleanliness issues with the bedding also troubled some visitors.
In summary, 'Au Royal Hotel' stands out for its unbeatable location and excellent staff hospitality, making it a practical choice for travelers to Carcassonne. However, areas such as room and bathroom updates, enhanced cleanliness efforts and improvements in bedding comfort could further elevate guest satisfaction.
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Guests were particularly pleased with the breakfast offerings, noting the variety and quality of the provided items, such as good bread, croissants and a range of drinks. The staff's friendliness and helpfulness further enhanced the breakfast experience. Although some guests had minor critiques regarding the limited variety and minimal portions, the general sentiment was that the breakfast provided excellent value for money.
The rooms at Au Royal Hotel received mixed reviews. While recognized as basic yet spacious and comfortable by some, others pointed out issues with outdated furnishings and occasional cleanliness lapses. Bathrooms, in particular, were often seen as small and in need of updating. Despite these drawbacks, the hotel's strategic location and essential amenities were appreciated, particularly by budget-conscious travelers.
Cleanliness was another area where feedback varied. While many guests noted significant issues with dirt and dust in both private and common areas, a few rooms were described as adequately clean for short stays. The ubiquitous complaints about mold, unemptied trash bins and cobwebs suggest that the hotel could benefit from more rigorous cleaning standards.
The staff at 'Au Royal Hotel' consistently garnered praise across reviews. The reception team, including the manager and various receptionists, were described as warm, friendly and very accommodating. Their multilingual skills and willingness to assist in various matters, including giving advice and helping with parking, were highly valued by international guests.
Regarding the beds, most guests found them comfortable, contributing to a restful experience even in the hotel’s central and vibrant location. However, there were some complaints about thin mattresses and low pillows with a few guests experiencing discomfort and neck pain. Cleanliness issues with the bedding also troubled some visitors.
In summary, 'Au Royal Hotel' stands out for its unbeatable location and excellent staff hospitality, making it a practical choice for travelers to Carcassonne. However, areas such as room and bathroom updates, enhanced cleanliness efforts and improvements in bedding comfort could further elevate guest satisfaction.
Dog Friendly Hotel
This hotel is pet-friendly. It ensures a pleasant stay for guests and their pets.
Hotel near Nightlife Spots
Located on Boulevard Jean Jaurès in Carcassonne, the hotel is within reach of local nightlife options. The location offers proximity to bars and restaurants in the area.
Cheap Hotel
This hotel offers practical accommodation with essential amenities, suitable for budget-conscious travelers. Its central location provides easy access to Carcassonne's attractions.
Family Friendly Hotel
Small Hotel
Guest Reviews
Au Royal Hotel benefits from a prime location, making it a strategic choice for visitors keen on exploring both modern and historic Carcassonne. Situated conveniently between the train station and the ancient citadel, guests find it easy to traverse the city on foot with many key sights and amenities within a 10 to 20-minute walk. The central positioning also places the hotel near the renowned Carcassonne fortress, the city center and various shops, making every excursion from the hotel simple and enjoyable.
Despite the dated aesthetics of the hotel, it remains a preferred choice for its excellent accessibility to public transportation and the airport shuttle, enhancing travel convenience. Visitors appreciate the quiet, comfortable rooms that allow for restful stays even amidst the vibrant city center.
Additionally, the proximity to the medieval city and the Carcassonne site makes it an ideal spot for both short stays and thorough explorations of the area. The staff's warm hospitality and the overall good value for money further add to the hotel's appeal. For travelers looking for a practical base with straightforward access to Carcassonne's treasures, Au Royal Hotel's location is undeniably stellar.
At Au Royal Hotel, guests have shared a mixed range of opinions about the breakfast offerings. On a positive note, many guests were impressed by the variety and quality of the breakfast, describing it as abundant, hearty and excellent value for money. They enjoyed the selection of good bread, croissants and a range of drinks. The breakfast is often highlighted as very good, delicious and even perfect by some reviewers.
The friendly and helpful staff also received commendations, making the breakfast experience more pleasant for many visitors. The convenient location of the hotel, close to the city center, the Cité and the Canal du Midi, adds to its overall appeal with guests appreciating the ease of finding the hotel and the nearby amenities.
However, there were also several reviews that mentioned the breakfast as being basic and somewhat lacking in variety. Some guests found it minimal and not quite worth the price with portions described as small and offerings limited mainly to pastries. A few reviewers expected more choice and quantity, noting a scarcity of fruit and bread. Despite these critiques, the overall sentiment leans towards a satisfactory and well-valued breakfast experience at this family-friendly hotel.
The rooms at Au Royal Hotel offer a range of experiences that can be characterized as basic yet comfortable. While some guest reviews highlight the spaciousness and comfort of certain rooms, others point out the small size and outdated furnishings. Cleanliness is a mixed bag with some rooms described as very clean and others leaving much to be desired, particularly in corners and edges where dust accumulates.
The bathrooms have received notable attention, albeit for not always positive reasons. They tend to be small and sometimes awkwardly designed with outdated fixtures and plastic shower curtains that can stick to the skin. Nonetheless, for the price, some guests find the basic amenities and the overall space acceptable.
The lack of air conditioning and occasional noise from the street are minor drawbacks, although good bedding and adequate furnishings compensate for these shortcomings. The hotel’s convenient location, less than five minutes from Carnot Square and ten minutes from the train station, is a significant plus for travelers looking to explore the area.
In summary, the rooms at Au Royal Hotel may not boast luxury, but they provide essential amenities for an overnight stay. Despite needing some renovations and more attention to cleanliness, the spaciousness and comfort of certain rooms, coupled with the excellent location, make it a reasonable option for budget-conscious travelers.
When it comes to the beds at Au Royal Hotel, opinions are mixed but generally lean towards the positive side. Many guests have found the beds to be comfortable or even very comfortable, which can add a significant plus to their stay. There have also been mentions of good bedding and quiet rooms, despite the hotel’s central location, contributing to a restful experience.
However, not all feedback is glowing. Some guests have raised concerns about the beds being uncomfortable with specific complaints about thin mattresses and low pillows, which particularly affect those who require more support. Some even mentioned the discomfort leading to neck pain due to the use of cushions instead of proper pillows. Additionally, cleanliness issues were noted, adding to the discomfort for some guests.
Overall, while a number of guests report a satisfactory bedding experience, others have identified areas where improvements could be made to enhance comfort and cleanliness.
'Au Royal Hotel' receives mixed feedback regarding its cleanliness with the majority highlighting significant issues. Numerous guests report the hotel as overall dirty and neglected with dirt and dust being common in both private rooms and common areas. Reports include dry leaves and dirt from the entrance to the reception, food remnants under desks and mold on the walls. Many also noted a persistent smell of mold and cigarettes. Specific complaints cite unvacuumed floors, unemptied trash bins and cobwebs. Some guests mention subpar cleanliness in the bathrooms, particularly between stays.
However, a few positive remarks reflect that some rooms were clean and adequate for a short stay and it seems guests find quieter rooms overlooking the courtyard to be satisfactory. Some also appreciated the proximity to the station and the citadel, adding a level of convenience to the stay. Overall, while there are limited positive points, the prevailing opinion indicates that the hotel needs significant improvements in its cleaning and upkeep routines.
Guests at 'Au Royal Hotel' consistently highlight the warm and welcoming nature of the staff in their reviews. The reception team, including the manager and various receptionists, are frequently described as friendly, helpful and accommodating. Many guests appreciated the excellent advice provided by the manager and the staff's willingness to assist with various needs, including parking. The kindness and attentiveness of the hosts are recurring themes, contributing significantly to a positive customer service experience.
Several reviews also mention that the staff speak multiple languages, including Spanish and English, which enhances the overall convenience for international visitors. The receptionists, in particular, are noted for their friendliness and ability to manage the hotel effectively, even in the absence of round-the-clock service.
Overall, the staff's friendliness, excellent welcome and the helpful nature left a lasting impression on guests, making 'Au Royal Hotel' stand out for its exceptional hospitality in addition to the good value it offers.
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Location
Despite the dated aesthetics of the hotel, it remains a preferred choice for its excellent accessibility to public transportation and the airport shuttle, enhancing travel convenience. Visitors appreciate the quiet, comfortable rooms that allow for restful stays even amidst the vibrant city center.
Additionally, the proximity to the medieval city and the Carcassonne site makes it an ideal spot for both short stays and thorough explorations of the area. The staff's warm hospitality and the overall good value for money further add to the hotel's appeal. For travelers looking for a practical base with straightforward access to Carcassonne's treasures, Au Royal Hotel's location is undeniably stellar.
Breakfast
The friendly and helpful staff also received commendations, making the breakfast experience more pleasant for many visitors. The convenient location of the hotel, close to the city center, the Cité and the Canal du Midi, adds to its overall appeal with guests appreciating the ease of finding the hotel and the nearby amenities.
However, there were also several reviews that mentioned the breakfast as being basic and somewhat lacking in variety. Some guests found it minimal and not quite worth the price with portions described as small and offerings limited mainly to pastries. A few reviewers expected more choice and quantity, noting a scarcity of fruit and bread. Despite these critiques, the overall sentiment leans towards a satisfactory and well-valued breakfast experience at this family-friendly hotel.
Rooms
The bathrooms have received notable attention, albeit for not always positive reasons. They tend to be small and sometimes awkwardly designed with outdated fixtures and plastic shower curtains that can stick to the skin. Nonetheless, for the price, some guests find the basic amenities and the overall space acceptable.
The lack of air conditioning and occasional noise from the street are minor drawbacks, although good bedding and adequate furnishings compensate for these shortcomings. The hotel’s convenient location, less than five minutes from Carnot Square and ten minutes from the train station, is a significant plus for travelers looking to explore the area.
In summary, the rooms at Au Royal Hotel may not boast luxury, but they provide essential amenities for an overnight stay. Despite needing some renovations and more attention to cleanliness, the spaciousness and comfort of certain rooms, coupled with the excellent location, make it a reasonable option for budget-conscious travelers.
Beds
However, not all feedback is glowing. Some guests have raised concerns about the beds being uncomfortable with specific complaints about thin mattresses and low pillows, which particularly affect those who require more support. Some even mentioned the discomfort leading to neck pain due to the use of cushions instead of proper pillows. Additionally, cleanliness issues were noted, adding to the discomfort for some guests.
Overall, while a number of guests report a satisfactory bedding experience, others have identified areas where improvements could be made to enhance comfort and cleanliness.
Cleanliness
However, a few positive remarks reflect that some rooms were clean and adequate for a short stay and it seems guests find quieter rooms overlooking the courtyard to be satisfactory. Some also appreciated the proximity to the station and the citadel, adding a level of convenience to the stay. Overall, while there are limited positive points, the prevailing opinion indicates that the hotel needs significant improvements in its cleaning and upkeep routines.
Staff
Several reviews also mention that the staff speak multiple languages, including Spanish and English, which enhances the overall convenience for international visitors. The receptionists, in particular, are noted for their friendliness and ability to manage the hotel effectively, even in the absence of round-the-clock service.
Overall, the staff's friendliness, excellent welcome and the helpful nature left a lasting impression on guests, making 'Au Royal Hotel' stand out for its exceptional hospitality in addition to the good value it offers.
No, Au Royal Hotel doesn't have any pool.
No, a spa isn't available at Au Royal Hotel.
Yes, Au Royal Hotel welcomes dogs.
No, parking facilities aren't available at Au Royal Hotel.
No, Au Royal Hotel doesn't have a gym.
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