Comfort Aparthotel Carcassonne

Carcassonne 43.22829200, 2.36018700 , 14 Route De Villemoustaussou (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfort Aparthotel Carcassonne presents itself as an attractive accommodation option, particularly for travelers seeking a balance between tranquility and convenience. Situated on the outskirts of Carcassonne, the aparthotel offers a peaceful retreat while being just a short drive from the city's historic center. Guests appreciate the location for its quiet residential setting and easy access to essential amenities, with ample and secure parking being a significant advantage for those traveling by car.

The spacious and well-equipped rooms are a standout feature, offering practicality and comfort with kitchenettes and often praised cleanliness. While some furnishings may appear dated, the overall functionality caters well to families and longer stays. Many guests commend the friendly and welcoming staff for their helpfulness and professionalism, enhancing the overall guest experience.

Breakfast receives mixed feedback, with a broad selection praised for its variety and the pleasant option of dining on the terrace. However, some guests express concerns about the value for money and service efficiency. Cleanliness is generally satisfactory, though guests note issues with the carpets needing attention.

The hotel excels in offering pet-friendly accommodations, making it an ideal choice for travelers with dogs, supported by spacious outdoor areas. While Wi-Fi connectivity and bed comfort receive mixed reviews, guests continue to enjoy features such as the clean, albeit small, swimming pool and a secure parking facility.

Overall, Comfort Aparthotel Carcassonne delivers an excellent price-quality ratio, appealing to budget-conscious travelers and pet owners looking for convenient and comfortable lodging near the historic city of Carcassonne.
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Categories
Dog Friendly Hotel
This aparthotel welcomes pets. It is a convenient option for guests traveling with their animal companions.

Hotel with Swimming Pool
This aparthotel offers a pool and comfortable apartment-style accommodations. It is a convenient choice for longer stays.

  Outdoor Pool  


Hotel with Parking
This aparthotel provides parking and comfortable accommodations. It is a convenient choice for longer stays and offers good value.

Cheap Hotel
This aparthotel offers self-catering apartments, providing a cost-effective option for travelers. It combines the convenience of a hotel with the flexibility of apartment living.

Accessible Hotel
This aparthotel offers wheelchair accessibility throughout its grounds and features facilities for disabled guests, including lifts and apartments suitable for disabled guests.

3-Star Hotel
This aparthotel offers apartment-style accommodations with added comfort. Its location in Carcassonne provides access to local attractions.

Hotel Taking Steps Towards Sustainability

Hotel with Outdoor Pool

Room Types
One Bedroom Apartment - Twin The apartment has 1 bedroom, 1 bathroom with a shower and a kitchenette. In the fully equipped kitchenette, guests will find a refrigerator, a dishwasher, a microwave and an electric kettle. This apartment features a TV. The unit has 3 beds.

Twin Studio Guests can make meals in the kitchenette that features a refrigerator, a dishwasher and a microwave. The twin room features air conditioning and a coffee machine, as well as a private bathroom boasting a shower. The unit has 2 beds.

One Bedroom Apartment The air-conditioned apartment features 1 bedroom, 1 bathroom with a shower and a kitchenette. In the well-fitted kitchenette, guests will find a refrigerator, a dishwasher, a microwave and an electric kettle. This apartment provides a TV. The unit offers 2 beds.

Two-Bedroom Apartment Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a dishwasher and a microwave. The spacious family room provides air conditioning and a coffee machine, as well as a private bathroom featuring a shower. The unit offers 4 beds.

Studio (2 Adults) The studio provides air conditioning and a coffee machine, as well as a private bathroom featuring a shower. The fully equipped kitchenette features a refrigerator, a dishwasher and a microwave. This studio features a TV. The unit offers 1 bed.

Superior Single Room - Non-Smoking The unit has 1 bed.

Guest Reviews
Location
Located on the outskirts of Carcassonne, Comfort Aparthotel offers the perfect balance of tranquility and accessibility for those looking to explore the historic city. While the hotel is not directly in the city center, its strategic position allows guests to reach the heart of Carcassonne, including its famous medieval castle and citadel, within a short drive of about 5 to 10 minutes. This makes it convenient for travelers with a car, as the hotel provides ample and secure parking spaces. Public transport options are also available, though a car is preferred for quicker commutes.

The hotel's setting in a quiet residential area ensures a peaceful stay, removed from the hustle and bustle, yet close to essential amenities like shopping centers and restaurants. Guests appreciate the well-maintained facilities, spacious rooms, and the welcoming atmosphere. Whether visiting for a short city tour or using it as a base to explore the surrounding region, the aparthotel's location near the highway also makes traveling further afield hassle-free.

For those who enjoy walking, reaching the center might take longer, but the peaceful promenade allows for a leisurely stroll through the picturesque landscape. Overall, Comfort Aparthotel Carcassonne offers a good value stay with its practical and convenient location, especially for those who prefer a quiet retreat after a day of sightseeing in and around the medieval city.

Breakfast
Breakfast reviews for Comfort Aparthotel Carcassonne highlight a mix of opinions, though primarily underscore its generous and varied offerings. Many guests commend the breakfast for being substantial with a wide choice of food, including staples such as fresh bread, pastries, and various spreads, making it satisfying for most. The plentiful and complete breakfast is often described as very good, with some guests noting it as excellent. There is appreciation for being able to enjoy breakfast on the terrace, contributing to a pleasant dining experience.

Despite these positives, several guests raise concerns regarding the breakfast's value for money, describing it as too expensive for the quality and variety provided. Some reviews indicate issues such as missing items and a reliance on industrial products, which detract from the experience. Others note logistical problems, like a small breakfast area, late availability, and inadequate staffing, which sometimes results in empty baskets.

Overall, while the breakfast at Comfort Aparthotel Carcassonne seems to offer a good array of options that satisfy many guests, there are areas for improvement, particularly concerning pricing, variety, and service efficiency.

Rooms
The Comfort Aparthotel Carcassonne stands out for its spacious and well-equipped accommodations, providing a comfortable and relaxing environment. Guests frequently mention the large size of the rooms and the practical inclusion of kitchenettes, making it convenient for preparing meals. The cleanliness of the rooms is often noted, resulting in a pleasant stay for visitors. The bedding is generally comfortable, although there are occasional mentions of discomfort with some mattresses. The hotel staff is typically described as welcoming and helpful, enhancing the overall experience.

The aparthotel offers secure parking, which is appreciated by guests, particularly those traveling by car. Its location provides easy access to the city center, shops, and public transport, although some visitors mention that it's a bit out of the way for walking. Despite some furnishings showing their age, the functional setup of the rooms does not go unnoticed, catering well to families or those on longer stays.

Guests also highlight the quietness of the accommodation, enhancing the calming ambiance of their stay. While some reviews mention issues such as dated decor or cleanliness not meeting expectations in certain areas, the overall feedback emphasizes the spaciousness and practicality of the apartments as a solid value proposition for visitors to Carcassonne.

Beds
Comfort Aparthotel Carcassonne has gathered mixed feedback regarding the comfort of its beds, with some guests enjoying a restful night's sleep while others highlighting areas for improvement. On the positive side, several guests have praised the bedding's comfort, noting that the beds are excellent for sleep, with spacious and clean rooms contributing to their satisfaction. Comfortable bedding has met the expectations of those looking for a pleasant short stay in the city. Additionally, satisfactory cleanliness and a pleasant room temperature have been appreciated by some visitors.

However, many reviews have expressed various concerns about bed comfort. Several guests have found mattresses to be too hard or too soft, leading to discomfort and back pain, and the condition of the bedding is frequently described as in need of replacement. Issues such as noisy box springs, creaking beds, and broken slats have been mentioned as detracting from guests' experiences. Some reviewers have noted that the beds are too small, lack additional bedding items like pillows, or are in poor condition overall. Despite efforts to replace the bedding, the quality may not always meet the standards expected by guests sensitive to these details.

Overall, while Comfort Aparthotel Carcassonne has areas that appeal to visitors seeking short-term accommodation, improvements in bedding conditions could enhance the guest experience significantly.

Cleanliness
Comfort Aparthotel Carcassonne offers a mixed experience when it comes to cleanliness, with a notable emphasis on positive feedback. Guests often praise the studios and rooms for being clean, comfortable, and well-maintained, describing the overall environment as calm and tidy. Several travelers highlight the cleanliness of the apartments and common areas, appreciating the fresh towels and sheets provided. The welcoming staff, along with secure parking, adds to the positive experience, enhancing the feeling of safety and convenience.

However, despite these positives, there are recurring concerns regarding the carpets throughout the hotel. Many guests mention carpets as a detractor from the perceived cleanliness, with some describing them as dirty or stained, indicating a need for replacement or professional cleaning. Furthermore, instances of inadequate thoroughness in room cleaning, such as dust accumulation in certain areas and kitchen equipment not being spotless, have been reported by several guests.

Overall, while the hotel is generally appreciated for its cleanliness, particular elements—especially carpeting—appear to require attention to meet the expectations of all guests.

Staff
Located in Carcassonne, Comfort Aparthotel consistently impresses guests with its exceptional staff, who are described as friendly, welcoming, and attentive to the needs of visitors. Travelers highlight the courteous and knowledgeable reception team, often mentioning their professionalism and ability to communicate effectively in multiple languages, including Spanish. Visitors appreciate the warm and cheerful demeanor of the staff, who go above and beyond to ensure a comfortable stay.

The staff's responsiveness is particularly noted, with prompt assistance in solving issues such as forgotten items and technical problems, often resolved swiftly and efficiently. Guests often mention the sincere and proactive nature of the reception personnel, noting their eagerness to provide helpful advice on local attractions and dining options.

Overall, the staff at Comfort Aparthotel are recognized for their dedication and genuine hospitality, contributing to a positive and memorable experience for guests. Despite an occasional lapse in friendliness or pressure issues in the shower, the overwhelmingly positive feedback about the staff makes this aparthotel a recommended choice for those visiting the area.

Wi-Fi
Comfort Aparthotel Carcassonne presents guests with an inconsistent Wi-Fi experience. While there are occasional reports of a super-efficient connection, many guests highlight significant challenges with the network. These include poor signal quality, frequent interruptions, and an overall unstable connection throughout their stay. Guests often found the service insufficient for tasks requiring stable internet, like video calls, and mentioned needing to rely on personal data roaming due to inadequate hotel Wi-Fi.

While some guests noted that Wi-Fi was correctly included in the price, others experienced no or minimal connectivity in the rooms, suggesting the option to use an ethernet cable might be necessary for an improved connection. Wi-Fi availability was primarily reported in public areas such as the lobby, terrace, and breakfast room, indicating a difference in coverage depending on location within the hotel. In summary, guests seeking reliable online access during their stay at Comfort Aparthotel Carcassonne may face challenges with the current Wi-Fi offering.

Pool
The pool at Comfort Aparthotel Carcassonne receives a variety of reviews, with many guests finding it a pleasant highlight of their stay. Visitors appreciate the pool's cleanliness and convenience, especially during the hot summer months. While the pool is described as small, it is considered sufficient for a refreshing dip and a great way to cool down after a long day or journey. Its presence is seen as a significant bonus, providing relaxation and a chance to unwind in the hotel's serene outdoor area. However, some guests mention that the pool can occasionally be overcrowded and note the restrictive access hours, which run from 10 AM to 8 PM. Despite these minor drawbacks, the pool is overall well-maintained, and its aesthetic appeal adds to the charm of the hotel. It serves as a family-friendly feature, with children enjoying the opportunity to swim. However, a few guests noted issues with maintenance and suggested improvements. Still, when combined with amenities like free parking and air-conditioned rooms, the pool contributes positively to the overall experience at the hotel.

Parking
The Comfort Aparthotel Carcassonne receives positive feedback for its parking amenities. Guests appreciate the availability of free, secure parking that is both convenient and spacious, making it ideal for cars and motorcycles alike. The large, gated parking area is considered a major advantage, providing peace of mind with its closed access and security features, such as a gate with an entry code or keypad. Many reviews highlight the ample parking space as being particularly accommodating, with no issues reported. Its convenience is further accentuated by its easy access and proximity to the town center, offering a quick, hassle-free experience for visitors. Overall, the hotel provides excellent value for travelers with its combination of affordability and comprehensive parking facilities, ensuring a comfortable and stress-free stay.

3 Star
Comfort Aparthotel Carcassonne offers satisfactory amenities and services, proving to be a worthwhile choice for travelers on a budget. Many guests praise its price-quality ratio, acknowledging the hotel as a good value for money option, especially for brief stays. Highlighted features include exceptionally good housekeeping, spacious rooms, and well-equipped kitchenettes, making it an ideal choice for families with children. It also features enough parking spaces, including a comfortable underground garage. Although the price point is attractive, some guests feel the hotel falls short of the three-star expectations, noting areas that could benefit from modernization and renovation, such as outdated carpets. The proximity to the historic city is noted as a minor inconvenience, requiring a 40-minute walk to the walled city. Comfort Aparthotel Carcassonne remains a functional choice for travelers seeking convenience and affordability in their accommodations.

Dog Friendly
Comfort Aparthotel Carcassonne stands out as a welcoming haven for pet lovers seeking a travel destination where their furry friends are warmly embraced. Pet owners rave about the convenience of bringing their pets, with dogs allowed for a nominal fee of just 5 euros per night. The aparthotel’s accommodations, particularly on the ground floor, are deemed perfectly suited for guests with dogs, providing easy access to outdoor spaces.

A pet-friendly environment is thoughtfully designed to cater to both human and canine guests. The presence of a fenced area and a spacious garden around the pool offers ample space for dogs to roam and play, leading to many guests expressing their delight in being able to travel with pets. This attention to pet-inclusive amenities ensures that pets are not only accepted but genuinely welcomed, adding to the overall positive experience.

While most reviews highlight the pet-friendly facilities as a significant advantage, there is a minor note reminding guests to maintain cleanliness, as some pet owners have neglected to pick up after their animals. Overall, Comfort Aparthotel Carcassonne appears to be a favored choice for those traveling with their four-legged family members, thanks to its accommodating services and thoughtful amenities.


Yes, Comfort Aparthotel Carcassonne has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Comfort Aparthotel Carcassonne.

Yes, Comfort Aparthotel Carcassonne welcomes dogs.

Yes, parking facilities are available at Comfort Aparthotel Carcassonne.

No, Comfort Aparthotel Carcassonne doesn't have a gym.

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