Park Inn by Radisson Cardiff City Centre
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Summary of reviews'Park Inn by Radisson Cardiff City Centre' enjoys a prime location in the heart of the city, making it a perfect base for both leisure and business travelers. Its proximity to key attractions, such as the Utilita Arena, Cardiff Castle and St David's Mall, allows guests to easily immerse themselves in the vibrant city atmosphere. The hotel's central positioning also makes it convenient for dining, shopping and exploring local entertainment venues.
Guests frequently praise the hotel's breakfast offerings, noting the variety and quality of the buffet, which includes hot and cold options. The breakfast area is often described as clean and comfortable and the "buy one, get one free" deal is seen as added value. Dinner experiences also receive positive feedback with many describing the meals as fresh, tasty and reasonably priced. However, the restaurant service can be inconsistent with some guests noting unexpected closures and limited menu options.
Rooms at the Park Inn by Radisson Cardiff City Centre are generally appreciated for their spaciousness, cleanliness and comfort. Many guests find the beds comfortable and the facilities well-equipped for short stays. However, consistency in room quality is an issue with some reviews mentioning dated decor and maintenance problems. Despite this, the housekeeping team is often commended for their diligent cleaning efforts.
The hotel's staff consistently receive high praise for their friendliness, helpfulness and professionalism. Guests highlight the welcoming demeanor of the reception staff and the attentiveness of the housekeeping and bar teams. The staff's positive attitude significantly enhances guests' overall experience, making them feel valued and well-cared-for.
Free WiFi is a significant advantage with many guests experiencing fast and reliable connections throughout the hotel. However, some do report occasional connectivity issues and initial setup challenges. Parking is another point of contention; while the on-site underground car park is convenient and secure, the high cost and limited space are common concerns.
Families find the Park Inn by Radisson Cardiff City Centre to be a reliable and comfortable option with spacious family rooms and a friendly atmosphere. The hotel's location and amenities make it a suitable choice for parents traveling with children. However, the central location's proximity to nightlife venues can result in some street noise, particularly during weekends and holidays.
In summary, while the 'Park Inn by Radisson Cardiff City Centre' excels in location, staff friendliness and breakfast quality, there are areas for improvement in room consistency, restaurant service and parking arrangements. Despite these minor drawbacks, the hotel offers a comfortable and convenient stay in the heart of Cardiff, making it a popular choice among travelers.
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Guests frequently praise the hotel's breakfast offerings, noting the variety and quality of the buffet, which includes hot and cold options. The breakfast area is often described as clean and comfortable and the "buy one, get one free" deal is seen as added value. Dinner experiences also receive positive feedback with many describing the meals as fresh, tasty and reasonably priced. However, the restaurant service can be inconsistent with some guests noting unexpected closures and limited menu options.
Rooms at the Park Inn by Radisson Cardiff City Centre are generally appreciated for their spaciousness, cleanliness and comfort. Many guests find the beds comfortable and the facilities well-equipped for short stays. However, consistency in room quality is an issue with some reviews mentioning dated decor and maintenance problems. Despite this, the housekeeping team is often commended for their diligent cleaning efforts.
The hotel's staff consistently receive high praise for their friendliness, helpfulness and professionalism. Guests highlight the welcoming demeanor of the reception staff and the attentiveness of the housekeeping and bar teams. The staff's positive attitude significantly enhances guests' overall experience, making them feel valued and well-cared-for.
Free WiFi is a significant advantage with many guests experiencing fast and reliable connections throughout the hotel. However, some do report occasional connectivity issues and initial setup challenges. Parking is another point of contention; while the on-site underground car park is convenient and secure, the high cost and limited space are common concerns.
Families find the Park Inn by Radisson Cardiff City Centre to be a reliable and comfortable option with spacious family rooms and a friendly atmosphere. The hotel's location and amenities make it a suitable choice for parents traveling with children. However, the central location's proximity to nightlife venues can result in some street noise, particularly during weekends and holidays.
In summary, while the 'Park Inn by Radisson Cardiff City Centre' excels in location, staff friendliness and breakfast quality, there are areas for improvement in room consistency, restaurant service and parking arrangements. Despite these minor drawbacks, the hotel offers a comfortable and convenient stay in the heart of Cardiff, making it a popular choice among travelers.
Hotel Taking Steps Towards Sustainability
This hotel is verified sustainable on Hotel Sustainability Basics and holds ECOsmart certification. It follows environmentally sustainable business practices as part of its operations.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Family Friendly Hotel
This hotel offers a central location in Cardiff, near Cardiff Market. It provides a convenient base for families exploring the city.
Dog Friendly Hotel
Park Inn by Radisson Cardiff City Centre is a pet-friendly hotel. It is situated in the heart of Cardiff, making it a convenient base for exploring the city with your dog.
Hotel near Nightlife Spots
This hotel on Mary Ann Street is centrally located and offers good access to Cardiff's nightlife. Its location is ideal for guests wanting to explore the city's bars and entertainment venues.
Hotel with Parking
This hotel provides parking in the city center, making it a practical choice for visitors who need to drive. It also offers easy access to local attractions.
3-Star Hotel
This hotel has a prime city centre location, only 5 minutes walk from Cardiff Central Train Station and the main transport links. It offers classic and modern rooms. The hotel is well placed for business, government, and university delegates.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Guest Reviews
Located right in the heart of Cardiff, the Park Inn by Radisson Cardiff City Centre offers a strategic and convenient position for those looking to explore the city. The hotel is mere steps away from the Utilita Arena, making it an excellent choice for concert-goers and event attendees. Its central location ensures that guests can easily walk to the main shopping streets, restaurants, bars and other key attractions within the city.
The proximity to both the train station and Cardiff's historic sites, such as the castle, enhances its appeal for travelers using public transport. Additionally, the hotel boasts convenient on-site parking, facilitating a hassle-free stay for those arriving by car. For those visiting Cardiff on business trips or leisure, the hotel serves as a perfect base given its accessibility to the city's main points of interest.
The hotel's central positioning also places it close to various entertainment venues, shopping centers like St David's Mall and a myriad of dining options, offering something for everyone. With such an optimal location, guests can effortlessly immerse themselves in everything the vibrant city of Cardiff has to offer.
Guests at Park Inn by Radisson Cardiff City Centre had largely positive experiences with the hotel's breakfast offerings. The buffet breakfast is frequently praised for its variety and quality with both hot and cold options, including fried, continental, pastries, fruit salad, yogurt, cereal, beverages and more. Many reviewers admired the plentiful choices and the freshness of the food, describing the breakfast as delicious, fabulous and amazing.
Several appreciated the buy one, get one free offer when booked a day in advance, noting it added good value for money. The breakfast area is mentioned as clean and comfortable despite occasionally being crowded, especially during peak times. Classes of reviewers noted the breakfast's wide-ranging choices, including options catering to gluten-free diets, though some mentioned a lack of vegetarian-friendly options.
While the overall sentiment is highly positive, a few guests mentioned breakfast items being cold or undercooked and some experienced slow replenishment of food items. Despite these minor issues, the general consensus is that the breakfast at Park Inn by Radisson Cardiff City Centre is a solid component of the stay, well-loved for its comprehensive and satisfying selection.
The Park Inn by Radisson Cardiff City Centre offers varied experiences when it comes to dining at their in-house restaurant. Many guests enjoyed their meals, noting that both dinner and breakfast were lovely, fresh and tasty. Positive feedback highlighted the beautifully made evening meals, a delicious and reasonably priced lunch and a good range of food choices available. The bar area was also praised for being a nice spot for an after-show drink with a decent selection of drinks on offer.
However, the restaurant service has room for improvement with some guests finding it closed unexpectedly, especially on Sundays or during evening hours. Issues with limited menu options, availability of certain items and the quality of cooked breakfast were also pointed out. The dining experience was mixed with some reporting cold meals or specific requests not being met. The ambiance received criticism for being dated and the bar service was described as unorganized at times.
Overall, while many guests found the dining experience at the Park Inn by Radisson Cardiff City Centre satisfactory and even delightful, there are areas that could benefit from more consistent service and wider availability.
Guest reviews of the rooms at Park Inn by Radisson Cardiff City Centre reveal a mixed experience with several overlapping themes. On the positive side, many guests appreciated the spaciousness of the rooms, finding them clean and comfortable. Comfortable beds were commonly noted and some rooms offered pleasant views and had modern decor. Several reviews mentioned well-equipped facilities suitable for a short stay with guests especially liking the larger room sizes and availability of essentials.
However, consistency in room quality seemed to be a recurring issue. Numerous reviews described the rooms as dated and in need of updates with mentions of tired decor, worn furniture and fixtures needing maintenance. Problems such as insufficient lighting, heating issues, noise from outside and occasional cleanliness shortfalls were highlighted. Specific comments stressed the need for room refurbishments, better soundproofing and improvements to bathrooms.
Despite some guests finding their rooms satisfactory for a brief stay, others pointed out inconsistencies such as differences in room sizes and quality of amenities among similar bookings, adding to a somewhat unpredictable overall guest experience.
The beds at the Park Inn by Radisson Cardiff City Centre have received mixed reviews from guests, though the overall theme points towards an emphasis on comfort. Quite a number of guests praised the beds as very comfortable, large and even massive, making for a comfortable stay. There were mentions of comfy and clean bedding with some enjoying a great night's sleep in the high and spacious beds. These positive remarks reflect the hotel's efforts in ensuring guest comfort with comments noting the beds as fantastic and super comfy.
However, not all feedback was glowing. Several guests found the beds to be too hard, firm or stiff, which impacted their sleep quality. More than a few noted the discomfort of having two single beds pushed together instead of a proper double bed. Pillows also seemed problematic for some visitors with complaints about them being flat, hard or inadequate in number, often only one pillow was provided per bed which frustrated some guests.
Overall, while many guests found the beds comfortable and conducive to a good night’s sleep, a significant portion experienced discomfort due to the firmness of the mattresses and insufficient or uncomfortable pillows. The hotel's high beds also proved to be a challenge for some visitors. Despite these drawbacks, the beds were generally seen as clean, fairly spacious and well-maintained.
The 'Park Inn by Radisson Cardiff City Centre' receives largely positive feedback concerning the cleanliness of its rooms and communal spaces. Many guests praise the hotel for its spacious, bright and modern rooms that are generally described as very clean and comfortable. The reception area and lobby are frequently mentioned as spotless and welcoming, reinforcing an overall positive first impression.
Daily cleaning routines are appreciated with numerous guests highlighting spotlessly clean rooms and bathrooms. The staff also receive considerable commendation for their friendliness and helpfulness, contributing to a clean and inviting atmosphere throughout the property. Some visitors noted specific rooms that were exceptionally clean and cleanliness was found to be consistent with the usual standards expected from a Radisson hotel.
However, there are notable discrepancies in experiences with several guests encountering issues such as dusty surfaces, carpet stains and areas needing more thorough cleaning. Complaints include hairs in the bathroom, mold in showers and dirty towels, suggesting some lapses in the hotel's maintenance and housekeeping services. It is evident that while many rooms are clean and well-kept, others suffer from neglect, particularly in terms of detailed cleaning.
The hotel shows signs of wear and tear, especially in bathrooms that some guests described as tired and needing refurbishment. Issues such as cracked flooring, stained carpets and worn-out furniture are recurring themes among the less satisfied reviewers, indicating a need for updates and regular deep cleaning.
In summary, while the 'Park Inn by Radisson Cardiff City Centre' often meets expectations for cleanliness, guests' experiences can vary significantly. It excels in providing a clean, welcoming environment when housekeeping standards are consistently met but falters when attention to detail and maintenance are lacking.
The reviews for 'Park Inn by Radisson Cardiff City Centre' consistently highlight the exceptional friendliness and helpfulness of the staff. Guests frequently describe the team as lovely, polite and efficient with numerous mentions of the staff going above and beyond to ensure a pleasant stay. Reception staff, in particular, are often noted for their welcoming demeanor and professionalism, making check-in and check-out processes smooth and accommodating special requests like early check-ins or room upgrades.
Housekeeping and bar staff also receive high praise for their attentiveness and responsive service. Visitors appreciate the personal touches and the staff's readiness to assist with any needs promptly. Instances of specific staff members being singled out for their outstanding service further underscore the positive experiences of the guests.
While there are occasional notes of slow service and a few instances of brusque interactions, the overall sentiment remains overwhelmingly positive. Guests feel valued and well-cared-for, attributing much of their satisfaction to the courteous and cheerful nature of the hotel staff. The consistent commendation of the staff’s friendly and accommodating attitude significantly enhances the overall experience of staying at the hotel.
The WiFi experience at Park Inn by Radisson Cardiff City Centre receives a blend of positive and constructive feedback from its guests. The free WiFi is noted as a significant advantage, particularly with reports of excellent, fast and reliable connections. Many guests noted that the WiFi quality was good and the connection was responsive, ensuring a smooth online experience. Both public areas and rooms benefited from this service, making internet access convenient throughout the hotel.
Despite these favorable remarks, some guests experienced issues. While the WiFi generally worked well, there were occasional mentions of poor connectivity and brief outages. Additionally, a few guests found the initial connection process somewhat challenging. Nonetheless, for the majority, the WiFi service enhanced their stay, allowing seamless internet access for work or leisure.
The parking situation at the Park Inn by Radisson Cardiff City Centre draws a mix of opinions from guests. Positives include the convenience and security of having an onsite underground car park, which guests found handy and easy to locate. The parking facility is secure, which adds peace of mind for those staying overnight. The hotel's central location and the availability of parking on the premises are also appreciated by many, offering a practical solution for those driving into the city.
However, a recurring theme in the reviews is the cost with several guests remarking that the parking fees are too high, particularly at £20 for 24 hours, a consideration that some find excessive given the hotel's affiliation. Moreover, the parking spaces are noted to be quite tight and the car park itself is described as small and sometimes difficult to navigate, especially for larger vehicles.
Issues such as lack of parking spots, limited space and complicated access are also highlighted. Signage and communication regarding parking arrangements could use improvement and some guests have reported facing additional costs not included when booking their room.
Overall, while the convenience and security of having on-site parking are significant advantages, the high cost and limited space are common points of contention among guests.
Park Inn by Radisson Cardiff City Centre proves to be a fantastic choice for families. Reviewers consistently highlight the hotel's family-friendly atmosphere, making it a reliable option for parents traveling with kids. The family rooms are spacious, well-maintained and equipped with all necessary amenities, ensuring a comfortable stay for everyone.
The hotel's convenient location close to Cardiff Castle and local venues is ideal for family outings, whether it's a concert or a visit to nearby attractions. Those who stayed with children praised the friendly and helpful staff, adding to the overall positive experience. Particular perks such as kids eating free and the option to leave bags at the hotel before check-in were appreciated by families on the go.
A safe, clean and welcoming environment is frequently mentioned, giving parents peace of mind. The hotel is described as trustworthy and child-safe, making it a top choice for families visiting Cardiff. Fun activities, pleasant surroundings and a supportive staff contribute to the hotel's reputation as an excellent setting for family trips and reunions.
The Park Inn by Radisson Cardiff City Centre enjoys a prime location at the heart of the city's vibrant nightlife scene. It is conveniently situated close to numerous bars, restaurants, pubs and nightlife venues, making it an ideal choice for those looking to immerse themselves in Cardiff's lively evening atmosphere. Guests highlighted the hotel's proximity to the city center with easy access to nearby shopping areas and concert venues, enhancing the overall experience for those attending shows or events.
While the close proximity to nightlife is a major draw, it also comes with the downside of noise. Many reviewers mentioned the street noise, especially during holidays and weekends, which can be attributed to the bustling activity from nearby clubs and restaurants. Occasional disturbances from street sweepers and bottle disposal trucks in the early morning hours were noted. Despite these challenges, the noise levels were reported as manageable, considering the central location.
The hotel's facilities also contribute positively to the stay. With a 24/7 bar available, guests can continue to enjoy their evening without needing to venture far. The location is described as budget-friendly with deals available for various places nearby, further adding to its appeal for those seeking value.
Overall, the Park Inn by Radisson Cardiff City Centre is celebrated for its strategic location amidst Cardiff's buzzing nightlife, offering good access to entertainment options while providing the necessary amenities to enhance the guest experience.
The Park Inn by Radisson Cardiff City Centre delivers a solid three-star experience that matches its rating. Guests have highlighted its comfortable and convenient nature, providing good value for money. The hotel boasts clean facilities and offers decent amenities characterized by its three-star quality. The location is advantageous and the rooms, while basic, are generally clean and suitable for a budget-conscious traveler.
Guests have noted that the service is good with helpful staff contributing to an overall positive stay. The ambiance and décor are described as average with some furnishings appearing outdated and in need of attention. Despite this, the hotel maintains a neat environment, making it a practical choice for those seeking a cost-effective stay.
While the pictures may portray a slightly better image than reality, the actual experience aligns well with typical three-star standards. Breakfast and bathroom facilities are average but acceptable within the three-star category. Some aspects, like the dated furnishings, suggest that a refurb would enhance the overall appeal.
Overall, the Park Inn by Radisson Cardiff City Centre is a charming and reasonably valued hotel. It provides the necessary comforts and services expected from a three-star establishment, making it a suitable option for guests looking for a straightforward and affordable stay in Cardiff.
Park Inn by Radisson Cardiff City Centre stands out as a prime choice for business travelers due to its strategic, central location which proves incredibly convenient for business meetings and working visits. Guests frequently commend the hotel for its business-friendly environment, noting ample desk space in rooms and a spacious lobby area suitable for work. The availability of multiple meeting rooms with adequate conference amenities and a business center further enhances its appeal for professional stays.
Travelers praise the hotel's cleanliness and spacious working areas, making it ideal for both short business trips and extended working weekends. The staff’s friendly and helpful nature contributes positively to the overall experience, ensuring that business travelers feel well-supported during their stay. Although there are occasional comments about slow wi-fi service and the absence of in-room safes, the hotel's strengths in location, value for money and efficient service make it a recurrent choice for those traveling on business.
Park Inn by Radisson Cardiff City Centre receives positive feedback for its accessibility features, particularly from guests with disabilities. The hotel's location is a highlight, offering easy access to city amenities, eateries, shopping centers and transportation. For those attending events at nearby venues such as the CIA and Utilita, the proximity is highly convenient.
The hotel boasts numerous accessible rooms with guests appreciating the efforts made to accommodate those needing wheelchair-friendly spaces. The presence of nearby lift access and the availability of reserved disabled parking spaces add to the convenience.
Although there was an incident of a broken lift, which posed challenges, overall, the access throughout the hotel is positively noted. There were also mentions of slight steps and a need for more equipment in accessible rooms, but these did not overshadow the generally positive sentiment regarding accessibility.
Tidy rooms and a clean reception area contribute to a welcoming atmosphere. Staff are particularly supportive of guests with disabilities, further enhancing the accessible travel experience. Despite minor drawbacks such as the car park setup, the hotel's efforts to cater to disabled guests are largely appreciated.
'Park Inn by Radisson Cardiff City Centre' caters well to honeymooners with a specific love package option, although there was an instance where the surprise element was spoiled. The hotel makes efforts to create a welcoming and romantic setting for honeymoon stays, even allowing for room personalization to enhance the experience. Guests noted the late check-out option and excellent city centre location as significant advantages. Facilities were described as very clean, though some minor issues like a non-functional light and television were mentioned. Overall, the hotel provides good value additions for honeymoon celebrations, despite a few hiccups.
Location Show Map
Location
The proximity to both the train station and Cardiff's historic sites, such as the castle, enhances its appeal for travelers using public transport. Additionally, the hotel boasts convenient on-site parking, facilitating a hassle-free stay for those arriving by car. For those visiting Cardiff on business trips or leisure, the hotel serves as a perfect base given its accessibility to the city's main points of interest.
The hotel's central positioning also places it close to various entertainment venues, shopping centers like St David's Mall and a myriad of dining options, offering something for everyone. With such an optimal location, guests can effortlessly immerse themselves in everything the vibrant city of Cardiff has to offer.
Breakfast
Several appreciated the buy one, get one free offer when booked a day in advance, noting it added good value for money. The breakfast area is mentioned as clean and comfortable despite occasionally being crowded, especially during peak times. Classes of reviewers noted the breakfast's wide-ranging choices, including options catering to gluten-free diets, though some mentioned a lack of vegetarian-friendly options.
While the overall sentiment is highly positive, a few guests mentioned breakfast items being cold or undercooked and some experienced slow replenishment of food items. Despite these minor issues, the general consensus is that the breakfast at Park Inn by Radisson Cardiff City Centre is a solid component of the stay, well-loved for its comprehensive and satisfying selection.
Dinner
However, the restaurant service has room for improvement with some guests finding it closed unexpectedly, especially on Sundays or during evening hours. Issues with limited menu options, availability of certain items and the quality of cooked breakfast were also pointed out. The dining experience was mixed with some reporting cold meals or specific requests not being met. The ambiance received criticism for being dated and the bar service was described as unorganized at times.
Overall, while many guests found the dining experience at the Park Inn by Radisson Cardiff City Centre satisfactory and even delightful, there are areas that could benefit from more consistent service and wider availability.
Rooms
However, consistency in room quality seemed to be a recurring issue. Numerous reviews described the rooms as dated and in need of updates with mentions of tired decor, worn furniture and fixtures needing maintenance. Problems such as insufficient lighting, heating issues, noise from outside and occasional cleanliness shortfalls were highlighted. Specific comments stressed the need for room refurbishments, better soundproofing and improvements to bathrooms.
Despite some guests finding their rooms satisfactory for a brief stay, others pointed out inconsistencies such as differences in room sizes and quality of amenities among similar bookings, adding to a somewhat unpredictable overall guest experience.
Beds
However, not all feedback was glowing. Several guests found the beds to be too hard, firm or stiff, which impacted their sleep quality. More than a few noted the discomfort of having two single beds pushed together instead of a proper double bed. Pillows also seemed problematic for some visitors with complaints about them being flat, hard or inadequate in number, often only one pillow was provided per bed which frustrated some guests.
Overall, while many guests found the beds comfortable and conducive to a good night’s sleep, a significant portion experienced discomfort due to the firmness of the mattresses and insufficient or uncomfortable pillows. The hotel's high beds also proved to be a challenge for some visitors. Despite these drawbacks, the beds were generally seen as clean, fairly spacious and well-maintained.
Cleanliness
Daily cleaning routines are appreciated with numerous guests highlighting spotlessly clean rooms and bathrooms. The staff also receive considerable commendation for their friendliness and helpfulness, contributing to a clean and inviting atmosphere throughout the property. Some visitors noted specific rooms that were exceptionally clean and cleanliness was found to be consistent with the usual standards expected from a Radisson hotel.
However, there are notable discrepancies in experiences with several guests encountering issues such as dusty surfaces, carpet stains and areas needing more thorough cleaning. Complaints include hairs in the bathroom, mold in showers and dirty towels, suggesting some lapses in the hotel's maintenance and housekeeping services. It is evident that while many rooms are clean and well-kept, others suffer from neglect, particularly in terms of detailed cleaning.
The hotel shows signs of wear and tear, especially in bathrooms that some guests described as tired and needing refurbishment. Issues such as cracked flooring, stained carpets and worn-out furniture are recurring themes among the less satisfied reviewers, indicating a need for updates and regular deep cleaning.
In summary, while the 'Park Inn by Radisson Cardiff City Centre' often meets expectations for cleanliness, guests' experiences can vary significantly. It excels in providing a clean, welcoming environment when housekeeping standards are consistently met but falters when attention to detail and maintenance are lacking.
Staff
Housekeeping and bar staff also receive high praise for their attentiveness and responsive service. Visitors appreciate the personal touches and the staff's readiness to assist with any needs promptly. Instances of specific staff members being singled out for their outstanding service further underscore the positive experiences of the guests.
While there are occasional notes of slow service and a few instances of brusque interactions, the overall sentiment remains overwhelmingly positive. Guests feel valued and well-cared-for, attributing much of their satisfaction to the courteous and cheerful nature of the hotel staff. The consistent commendation of the staff’s friendly and accommodating attitude significantly enhances the overall experience of staying at the hotel.
Wi-Fi
Despite these favorable remarks, some guests experienced issues. While the WiFi generally worked well, there were occasional mentions of poor connectivity and brief outages. Additionally, a few guests found the initial connection process somewhat challenging. Nonetheless, for the majority, the WiFi service enhanced their stay, allowing seamless internet access for work or leisure.
Parking
However, a recurring theme in the reviews is the cost with several guests remarking that the parking fees are too high, particularly at £20 for 24 hours, a consideration that some find excessive given the hotel's affiliation. Moreover, the parking spaces are noted to be quite tight and the car park itself is described as small and sometimes difficult to navigate, especially for larger vehicles.
Issues such as lack of parking spots, limited space and complicated access are also highlighted. Signage and communication regarding parking arrangements could use improvement and some guests have reported facing additional costs not included when booking their room.
Overall, while the convenience and security of having on-site parking are significant advantages, the high cost and limited space are common points of contention among guests.
Family
The hotel's convenient location close to Cardiff Castle and local venues is ideal for family outings, whether it's a concert or a visit to nearby attractions. Those who stayed with children praised the friendly and helpful staff, adding to the overall positive experience. Particular perks such as kids eating free and the option to leave bags at the hotel before check-in were appreciated by families on the go.
A safe, clean and welcoming environment is frequently mentioned, giving parents peace of mind. The hotel is described as trustworthy and child-safe, making it a top choice for families visiting Cardiff. Fun activities, pleasant surroundings and a supportive staff contribute to the hotel's reputation as an excellent setting for family trips and reunions.
Nightlife
While the close proximity to nightlife is a major draw, it also comes with the downside of noise. Many reviewers mentioned the street noise, especially during holidays and weekends, which can be attributed to the bustling activity from nearby clubs and restaurants. Occasional disturbances from street sweepers and bottle disposal trucks in the early morning hours were noted. Despite these challenges, the noise levels were reported as manageable, considering the central location.
The hotel's facilities also contribute positively to the stay. With a 24/7 bar available, guests can continue to enjoy their evening without needing to venture far. The location is described as budget-friendly with deals available for various places nearby, further adding to its appeal for those seeking value.
Overall, the Park Inn by Radisson Cardiff City Centre is celebrated for its strategic location amidst Cardiff's buzzing nightlife, offering good access to entertainment options while providing the necessary amenities to enhance the guest experience.
3 Star
Guests have noted that the service is good with helpful staff contributing to an overall positive stay. The ambiance and décor are described as average with some furnishings appearing outdated and in need of attention. Despite this, the hotel maintains a neat environment, making it a practical choice for those seeking a cost-effective stay.
While the pictures may portray a slightly better image than reality, the actual experience aligns well with typical three-star standards. Breakfast and bathroom facilities are average but acceptable within the three-star category. Some aspects, like the dated furnishings, suggest that a refurb would enhance the overall appeal.
Overall, the Park Inn by Radisson Cardiff City Centre is a charming and reasonably valued hotel. It provides the necessary comforts and services expected from a three-star establishment, making it a suitable option for guests looking for a straightforward and affordable stay in Cardiff.
Business
Travelers praise the hotel's cleanliness and spacious working areas, making it ideal for both short business trips and extended working weekends. The staff’s friendly and helpful nature contributes positively to the overall experience, ensuring that business travelers feel well-supported during their stay. Although there are occasional comments about slow wi-fi service and the absence of in-room safes, the hotel's strengths in location, value for money and efficient service make it a recurrent choice for those traveling on business.
Accessible
The hotel boasts numerous accessible rooms with guests appreciating the efforts made to accommodate those needing wheelchair-friendly spaces. The presence of nearby lift access and the availability of reserved disabled parking spaces add to the convenience.
Although there was an incident of a broken lift, which posed challenges, overall, the access throughout the hotel is positively noted. There were also mentions of slight steps and a need for more equipment in accessible rooms, but these did not overshadow the generally positive sentiment regarding accessibility.
Tidy rooms and a clean reception area contribute to a welcoming atmosphere. Staff are particularly supportive of guests with disabilities, further enhancing the accessible travel experience. Despite minor drawbacks such as the car park setup, the hotel's efforts to cater to disabled guests are largely appreciated.
Honeymoon
No, Park Inn by Radisson Cardiff City Centre doesn't have any pool.
No, a spa isn't available at Park Inn by Radisson Cardiff City Centre.
Yes, Park Inn by Radisson Cardiff City Centre welcomes dogs.
Yes, parking facilities are available at Park Inn by Radisson Cardiff City Centre.
No, Park Inn by Radisson Cardiff City Centre doesn't have a gym.
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