Hotel in Santo Domingo, Dominican RepublicDominican Republic > Santo Domingo > Santo Domingo Norte
9.1
Excellent
From $151
$
+4
Info
Summary of reviews
Holiday Inn Santo Domingo by IHG, receives widespread acclaim for its strategic location, making it a favored choice for both business travelers and tourists. Nestled in the heart of the city's new center, it offers easy access to major shopping malls, dining options and local attractions, such as the nearby French embassy. The convenience of its location on Abraham Lincoln road provides guests with a plethora of shopping and eating establishments within walking distance and quiet, comfortable rooms provide a peaceful retreat from the bustling city.
The hotel’s breakfast offerings stand out for their extensive variety and quality. Guests enjoy the delicious food, excellent coffee and attentive service in a pleasant atmosphere, particularly appreciating the top-floor breakfast area. The breakfast experience is a valued part of the stay, despite minor peak-time overcrowding.
Regarding dinner, while the restaurant's cuisine is praised for its excellence, some guests find the prices steep and the portions small. Service during dinner can be slow and there are mixed reviews about the menu’s variety and value for money.
The rooms at Holiday Inn Santo Domingo are noted for their spaciousness, modernity and exceptional cleanliness. Comfortable beds and superb bathrooms contribute to a positive guest experience with some rooms offering notable views. While certain rooms could benefit from upgrades, particularly in terms of old TVs and limited toiletries, the overall standard remains high.
Cleanliness across the hotel is consistently praised with immaculate rooms and well-maintained common areas. The attentive and kind cleaning staff ensure a high standard of hygiene throughout the hotel.
The hotel staff frequently receive commendations for their friendliness, attentiveness and helpfulness. Excellent service is a recurring theme with guests appreciating the courteous and efficient handling of inquiries and requests.
Guests also express satisfaction with the hotel’s WiFi service, which is described as reliable and high-speed, accommodating the needs of travelers. The gym, although small, is adequate for a good workout with suggestions for more equipment being a minor point of improvement.
The rooftop pool is a significant highlight, offering stunning views and a pleasant ambiance. Despite its small size, guests appreciate the cleanliness and the tranquil atmosphere of the pool area. The free parking, although somewhat narrow, adds to the hotel's convenience.
The comfortable, spacious beds, often highlighted for their luxurious feel and excellent quality bedding, contribute to a restful sleep environment.
Business travelers particularly benefit from the hotel's central location and functional rooms with a dedicated business floor and well-equipped business center enhancing its appeal for corporate guests.
Finally, the hotel’s ambiance is conducive to romantic getaways with guests highlighting the inviting atmosphere, well-maintained environment and friendly staff. The rooftop pool serves as a particularly romantic feature, enhancing the overall experience for couples.
Overall, Holiday Inn Santo Domingo by IHG, provides a well-rounded and satisfying stay with its strategic location, exceptional service and comprehensive facilities, making it a recommended choice for visitors to Santo Domingo.
Hotel in Santo Domingo, Dominican RepublicDominican Republic > Santo Domingo > Santo Domingo Norte
8.5
Very Good
From $94
$
+2
Info
Summary of reviews
W&P Santo Domingo is a highly regarded hotel celebrated for its central location and accommodating atmosphere, making it a favorable choice for a variety of travelers, including families and business visitors. Positioned in the vibrant Bella Vista neighborhood, the hotel is close to numerous shopping centers, restaurants and entertainment options and offers easy access to main avenues, providing a tranquil yet well-connected stay.
One of the highlights is the hotel's breakfast, which is noted for its variety, freshness and quality. The breakfast buffet offers a wide range of choices, from cereals and fruits to hot dishes and is considered by many to be one of the best they've had. Dinner at the hotel also receives commendation for its culinary excellence, particularly the Mediterranean and Spanish cuisine, served in a pleasant and hygienic dining area.
The rooms at W&P Santo Domingo are spacious and clean with modern executive rooms receiving praise for their decor and amenities. Some older rooms, however, have been noted for needing updates. Despite this, the hotel's overall cleanliness, maintained by an attentive housekeeping staff, enhances the guest experience. The rooftop pool and gym, though small, provide additional leisure options and are appreciated for their ambiance and maintenance.
Guests frequently commend the hotel's staff for their exceptional service and professionalism. The team’s friendliness and attentiveness make for a welcoming atmosphere, further complemented by the bilingual capabilities of the staff. Free WiFi is available, but reliability varies with some guests experiencing connectivity issues.
Family travelers find the hotel particularly accommodating with large rooms and a family-friendly environment during the day, though the atmosphere becomes more adult-oriented in the evenings. Beds are generally reported as comfortable, contributing to restful stays despite minor complaints about some mattresses and pillows.
Overall, W&P Santo Domingo is recognized for providing a quality experience with excellent amenities, though some areas could benefit from updates to fully meet the four-star rating it aspires to. The combination of a prime location, comfortable accommodations and dedicated service makes it a well-rounded choice for various travelers visiting Santo Domingo.
Hotel in San Juan, Puerto RicoPuerto Rico > San Juan
8.1
Very Good
From $239
$
+2
Info
Summary of reviews
The AC Hotel by Marriott San Juan Condado receives high praise from guests for its strategic and convenient location, nestled in a vibrant area along a bustling main street. It offers easy access to Condado Beach, restaurants, bars, shops and various local attractions, making it an excellent base for exploring both the old and modern city. The neighborhood's walkability and calm ambience, coupled with the hotel’s clean, contemporary design, enhance the overall guest experience.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
Hotel in Dawn Beach, Sint Maarten Dutch partSint Maarten Dutch part
9.0
Excellent
From $122
$
+4
Info
Summary of reviews
Princess Heights Luxury Condo Hotel is a luxurious retreat that offers spacious and comfortable accommodation with stunning views of the ocean and St. Barths. The location is perfect for a peaceful getaway on the beautiful island of St. Maarten with easy access to both the French and Dutch sides of the island. The rooms are kept in exceptional condition and equipped with all the necessary amenities, including a kitchen, balcony, large bathroom and even a sofabed. The staff, especially Simran and Saskia, are praised for their kindness, helpfulness and friendliness, always available to answer any questions or provide assistance. The hotel boasts impeccable cleanliness, making guests feel pampered and relaxed throughout their stay. Although some guests faced minor issues, overall, the Princess Heights Luxury Condo Hotel is highly recommended for those looking for a luxurious and peaceful retreat.
Hotel in San Juan, Puerto RicoPuerto Rico > San Juan
7.4
Good
From $144
$
+7
Info
Summary of reviews
The Wave Hotel Condado in San Juan is highly praised for its excellent and central location. Situated in the heart of Condado, the hotel offers convenient access to various restaurants, bars, shops and essential services. Its proximity to the beach and central areas like Condado Beach and Ashford Street adds to its appeal, making it a desirable spot for visitors who enjoy vibrant, walkable neighborhoods.
Guests commend the hotel's staff, consistently describing them as friendly, helpful and accommodating. The front desk, along with specific staff members like Daniel and Amil, receive special recognition for their exceptional service, enhancing the overall guest experience.
The rooms receive a mix of feedback. Many guests find them clean, comfortable and well-equipped with necessary amenities such as a fridge, iron and safe. However, there are complaints about the room size with some finding them too small, especially the bathrooms. Additionally, there are concerns about inconsistent cleanliness with some rooms reported to smell musty or have remnants of cigarette smoke.
Cleanliness is noted as an area needing improvement. While some guests give positive remarks about room cleanliness, there are frequent complaints about dirty linens, towels and common areas like hallways and elevators. The inconsistency in cleaning services and issues with mold, dust and stains have been highlighted by numerous reviews.
The breakfast experience is varied. While some guests commend the breakfast as tasty and enjoyable with a lovely rooftop view, others are disappointed by the lack of breakfast services or find the offerings too basic. The rooftop breakfast area, when available, provides a picturesque setting that some guests appreciate.
The rooftop amenities, particularly the pool and jacuzzi, receive positive comments for their views and convenience. However, the functionality and cleanliness of the hot tub are recurring issues. Some guests report that it does not get hot or is not always clean. Despite these setbacks, the rooftop bar and overall vibe of the area are well received.
Lastly, the beds experience mixed reviews with some guests finding them comfortable and adequately sized, while others report discomfort due to sagging mattresses, noisy beds and stained linens.
In conclusion, The Wave Hotel Condado is appreciated for its prime location, friendly staff and convenient amenities. However, to enhance guest satisfaction, improvements in areas such as cleanliness, room maintenance and breakfast offerings are recommended.
Categories
Dog Friendly
Pool
Rooftop Pool
Panoramic View Pool
3 Star
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-5 out of 5 hotels in Caribbean Islands