Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsW&P Santo Domingo is a highly regarded hotel celebrated for its central location and accommodating atmosphere, making it a favorable choice for a variety of travelers, including families and business visitors. Positioned in the vibrant Bella Vista neighborhood, the hotel is close to numerous shopping centers, restaurants and entertainment options and offers easy access to main avenues, providing a tranquil yet well-connected stay.
One of the highlights is the hotel's breakfast, which is noted for its variety, freshness and quality. The breakfast buffet offers a wide range of choices, from cereals and fruits to hot dishes and is considered by many to be one of the best they've had. Dinner at the hotel also receives commendation for its culinary excellence, particularly the Mediterranean and Spanish cuisine, served in a pleasant and hygienic dining area.
The rooms at W&P Santo Domingo are spacious and clean with modern executive rooms receiving praise for their decor and amenities. Some older rooms, however, have been noted for needing updates. Despite this, the hotel's overall cleanliness, maintained by an attentive housekeeping staff, enhances the guest experience. The rooftop pool and gym, though small, provide additional leisure options and are appreciated for their ambiance and maintenance.
Guests frequently commend the hotel's staff for their exceptional service and professionalism. The team’s friendliness and attentiveness make for a welcoming atmosphere, further complemented by the bilingual capabilities of the staff. Free WiFi is available, but reliability varies with some guests experiencing connectivity issues.
Family travelers find the hotel particularly accommodating with large rooms and a family-friendly environment during the day, though the atmosphere becomes more adult-oriented in the evenings. Beds are generally reported as comfortable, contributing to restful stays despite minor complaints about some mattresses and pillows.
Overall, W&P Santo Domingo is recognized for providing a quality experience with excellent amenities, though some areas could benefit from updates to fully meet the four-star rating it aspires to. The combination of a prime location, comfortable accommodations and dedicated service makes it a well-rounded choice for various travelers visiting Santo Domingo. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is pet-friendly and offers a comfortable stay. It is a good choice for guests who want to bring their dogs.
Romantic Hotel
This hotel offers a modern and stylish setting with comfortable rooms, creating a romantic ambiance for couples. The contemporary design and amenities contribute to a pleasant stay.
Business Hotel
This hotel offers unlimited internet access, local and international calls and is focused on business travelers. There is a meeting room for up to 4 people for 2 hours free of charge and another meeting room for up to 15 people for 2 hours free of charge.
Hotel with Gym
The hotel provides a fitness center, allowing guests to maintain their workout routine. It's a practical amenity for travelers focused on fitness.
4-Star Hotel
This hotel is known for its contemporary style and good service. It offers a comfortable stay with modern amenities, appealing to travelers seeking a stylish experience.
Hotel with Outdoor Pool
Featuring a rooftop pool with a poolside bar, sun loungers, and umbrellas, this hotel offers impressive pool facilities with a view. Guests can also relax in one of the two hot tubs and enjoy a heated swimming pool.
Hotel with Heated Pool
Located in Santo Domingo, this hotel is listed as having a heated pool, providing a notable amenity in an urban setting.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Rooftop Pool Outdoor Pool
Hotel with Rooftop Pool
Room Types
Standard RoomThis room is furnished with 1 or 2 queen-sized beds. One king-sized bed is available upon request.
Superior RoomThis room includes 2 queen-sized beds or 1 king-sized bed and a seating area.
Superior SuiteThis suite features separate living and sleeping areas. It features 2 queen-sized beds or 1 king-sized bed.
Suite with JacuzziThe hot tub is the standout feature of this studio. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The spacious studio features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a bath.
Deluxe RoomProviding free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as sea views.
Executive RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.
Executive Room with KitchenetteOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.
Deluxe Suite with Spa BathThe hot tub and spa bath are the standout features of this studio. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious studio features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.
Guest Reviews
8.2
Very Good
Location
W&P Santo Domingo boasts an enviable location in the heart of the city, making it a prime choice for various travelers. Nestled in the vibrant Bella Vista neighborhood, the hotel stands a short distance from numerous shopping centers, restaurants and entertainment options. The convenient positioning provides easy access to main avenues, ensuring guests can navigate the city without encountering heavy traffic.
The hotel's central yet tranquil placement allows for a peaceful stay while being surrounded by a plethora of dining choices, from casual fast food to fine dining. Its proximity to a large supermarket and multiple parks offers additional convenience for daily needs and leisure activities. Many guests also appreciated the short taxi rides to key city points like Caribetours, enhancing the appeal for both business and leisure travelers.
Moreover, the property's excellent staff and clean, spacious rooms contribute to a well-rounded experience. With secure and easy parking, a top-notch restaurant and overall good facilities, W&P Santo Domingo presents itself as a well-located hub that caters to a wide range of guests' requirements.
Breakfast
W&P Santo Domingo is renowned for its breakfast offerings, as highlighted by numerous guest reviews. The breakfast selection is widely praised for its variety, freshness and presentation. Guests describe the breakfast buffet as rich with options including cereals, cold cuts, fruits and an array of hot dishes. The quality of the food is consistently rated as excellent with some noting it as the best they've ever had.
The breakfast area, including a terrace, is often mentioned as a pleasant spot to start the day. Guests appreciate the hearty and well-prepared meals, highlighting a balance of diverse dishes that cater to different tastes with both traditional and continental options available. Although some reviews mention that breakfast was not included in their room price, others consider it well worth the added cost.
While the majority of feedback is positive, a few guests suggest that certain items could be less fatty or less sweet. Despite these minor criticisms, the overall sentiment is that the breakfast at W&P Santo Domingo is a highlight of the stay, providing a great start to the day with plentiful and delicious options.
Dinner
The restaurant at W&P Santo Domingo has received high praise from guests for its quality and variety. Many have highlighted the excellent food, especially during breakfast and dinner, as well as the top-notch hygiene standards. The restaurant boasts a diverse culinary menu, including a standout Mediterranean and Spanish cuisine selection with top-quality ingredients and impeccable preparation. The atmosphere of the dining area is regularly described as pleasant and welcoming, complemented by attentive and helpful staff.
Guests have particularly noted the delicious room service options and the appealing terrace area, perfect for relaxation or festivities. Despite the occasional gripe about high prices and some issues with noise from a DJ, the overall consensus is overwhelmingly positive. The service is frequently commended, enhancing the dining experience. While some found the prices on the steeper side, the quality of food and service seems to justify the cost for most visitors.
In summary, the restaurant at W&P Santo Domingo is a gastronomic highlight, offering excellent meals and a comfortable dining experience, maintaining high standards and attentive service.
Rooms
W&P Santo Domingo offers a mixed experience when it comes to its rooms, catering to various tastes and needs. Guests consistently highlight the spaciousness and comfort of the rooms with many mentioning that they are large enough to accommodate families or groups. Cleanliness stands out as a positive aspect with numerous guests appreciative of the spotless conditions and well-maintained spaces.
The modern executive rooms receive significant praise for their tasteful decor and modern amenities. These updated rooms are described as beautiful with comfortable beds and good air conditioning, providing a cozy and pleasant stay. The suite with a Jacuzzi is also noted for its cleanliness and size, adding a touch of luxury to the experience.
However, not all reviews are glowing. Some guests were dissatisfied with the older rooms, citing issues like outdated appliances, worn-out furniture and maintenance needs, particularly in the bathrooms. Noise levels are a concern for some with poor soundproofing leading to disruptions from the hallway and nearby nightclub. Additionally, a few reviews mention that the standard rooms did not meet their expectations, prompting room changes or upgrades upon request.
Despite these inconsistencies, the hotel's location and the friendliness of the staff contribute positively to the overall guest experience. The quiet rooms, even those with ceramic flooring, provide a relaxing environment and the clean, spacious facilities add to the comfort of the stay.
Beds
When evaluating the beds at W&P Santo Domingo, the prevailing sentiment is overwhelmingly positive. Guests frequently highlight the comfort of the beds with many describing them as very comfortable, spacious and of good quality. The beds and bedding are noted for providing a restful night's sleep with some guests appreciating the perfect weight of the bedspread. Additionally, the rooms are often mentioned as being comfortable and well-equipped, adding to the overall positive experience.
There are some mentions of issues such as hard mattresses and pillows, as well as mattresses that are deformed and need renewal. However, these concerns are in the minority compared to the numerous accolades for the hotel's sleeping arrangements. On the whole, the beds at W&P Santo Domingo are held in high regard with many guests specifically mentioning their satisfaction with the comfort and quality of the beds and mattresses.
Cleanliness
W&P Santo Domingo consistently impresses guests with its high standards of cleanliness and hygiene. Reviews frequently highlight how the entire hotel, including rooms, bed linens and towels, is well-maintained and tidy. Many guests specifically mention the clean and comfortable rooms, noting that they are very clean, modern and in excellent condition. The hotel’s facilities, such as the bathrooms, are usually described as clean, even though some have noted that certain areas could benefit from an update.
Despite occasional comments about noise and outdated bathrooms, the overwhelming sentiment is positive regarding the cleanliness. Housekeeping receives praise for keeping both the new and older rooms spotless and well-organized. The hotel's modern areas and overall good atmosphere contribute to a comfortable and cozy stay. Alongside cleanliness, the hotel offers a very comfortable environment with well-maintained rooms, whether standard or the spacious suites with Jacuzzis.
The staff’s friendliness and effective service further enhance the experience, creating an inviting atmosphere that complements the pristine conditions of the hotel. Overall, W&P Santo Domingo stands out for its impeccable hygiene standards and dedication to cleanliness, ensuring guests enjoy a pleasant and spotless stay.
Staff
Visitors to W&P Santo Domingo frequently commend the hotel's staff for their exceptional service and professionalism. Guests highlight the friendliness and politeness of the staff across various departments, including reception, restaurant and bar. The attentiveness and helpful nature of the team leave a lasting impression with special mention of the bilingual capabilities and readiness to assist in any situation.
The reception staff garners particular praise, being described as attentive, polite and very kind, making guest experiences notably welcoming. The personalized service is a consistent theme with guests feeling well cared for during their stay. The professionalism of the staff, combined with their friendly demeanor, contributes to the overall excellent customer service of the hotel.
Reviews also note that staff members are not only courteous but also efficient in their duties, enhancing the comfort and satisfaction of the visitors. The commitment to maintaining a high standard of service is evident, making W&P Santo Domingo a notable choice for those seeking a hospitable and well-managed hotel experience.
Wi-Fi
W&P Santo Domingo receives mixed reviews regarding its WiFi. Guests frequently highlight the excellent and good quality of the connection with some noting it as great and excellent. However, there are consistent complaints about the internet being unreliable with some mentioning it was almost non-existent, especially if not in a specific spot in the room or just a few steps outside the building. Some guests also faced difficulties with the WiFi disconnecting easily, which affected their ability to work properly. Despite these issues, guests appreciate the availability of free WiFi as part of their stay.
Gym
The W&P Santo Domingo features a gym that caters to fitness enthusiasts with a well-equipped fitness center, providing everything needed for a productive workout. Despite its smaller size, the facility is well-maintained and adequately stocked with essential equipment. However, there are occasional issues with air conditioning, leading to a humid atmosphere and the space is somewhat compact. Additionally, the hotel does not offer extensive sports facilities beyond the gym. Overall, the gym offers a decent experience for guests looking to maintain their fitness routine during their stay.
Pool
The rooftop pool at W&P Santo Domingo stands out as a notable highlight for many guests. The ambiance is generally praised for being excellent, especially due to the beautiful and impressive design of the pool area. Despite its smaller size compared to photos, the pool manages to provide a very nice and lively atmosphere that caters to adults.
The pool's rooftop location not only offers a fantastic view but also features a Jacuzzi, making it an appealing spot for relaxation. Guests appreciated the convenience of having towels readily available and enjoyed the additional facilities such as the bar and lounge within the pool area.
While the overall feedback is positive, some mentioned the pool area could be livelier with more activities or perks. However, a few reviews indicated that the pool area can become less family-friendly at times due to parties with loud music and alcohol.
Though guests noted the inconvenience of the swimming pool being located in a separate building, the rooftop venue itself, combined with the restaurant, earned high marks overall, creating a memorable experience for most visitors.
Family
W&P Santo Domingo emerges as an excellent destination for families, offering spacious and family-friendly accommodations that cater especially well to larger groups. Rooms are notably large, providing enough space for families of five or more to feel comfortable. The hotel's atmosphere and amenities create the perfect setting for a family stay with many guests noting that it feels like a second home, particularly for those traveling with young children.
The hotel boasts an overall great experience for family holidays and is recognized for being very accommodating to children, especially during the day. However, it should be noted that in the evenings, the environment shifts to cater more to couples, which might not be ideal for those with little ones.
In summary, W&P Santo Domingo comes highly recommended for family trips, blending amenities that satisfy both business travelers and families. The family-friendly ambience, coupled with excellent accommodations, makes it a favorable choice for those planning to visit Santo Domingo with loved ones. However, light sleepers or those needing 24-hour family-centered facilities might want to consider alternative options.
4 Star
W&P Santo Domingo aims to offer the quality of a higher-end establishment, impressing guests with its cleanliness, which some compare to more expensive hotels. While there is praise for deserving a four-star rating, various reviews highlight areas where the hotel falls short of expectations.
The breakfast does not seem to align with what one would expect from a 4-star hotel and some guests express disappointment regarding their rooms, mentioning the absence of even basic amenities like toothpaste. Comments indicate a discrepancy between the hotel's four-star claim and the reality experienced by guests with references to its older sections adding a sense of outdated facilities.
Overall, while some see the potential for a four-star experience, there are notable reservations about whether W&P Santo Domingo meets the full standards of its rating.
Business
W&P Santo Domingo emerges as an optimal choice for business travelers, consistently praised for its suitability for business stays. Its strategic location adds to its appeal, making it convenient for guests on business trips or private endeavors requiring professional accommodations. The hotel offers good value for money, catering efficiently to the needs of corporate clients with a well-equipped business center and modern facilities in excellent condition. Security measures are adequate, ensuring peace of mind for guests who prioritize safety.
The proximity to the airport is another advantage, reducing travel time and hassle for those with tight schedules. This well-situated hotel makes handling emergencies seamlessly easier due to its efficient services and amenities tailored for business purposes.
However, despite these merits, some guests have pointed out the need for urgent renovations, particularly criticizing the standard rooms and occasionally uninspired staff. Overall, W&P Santo Domingo is highly recommended as a good place for business trips, although keeping an eye on room assignments might improve your experience.
Rooftop Pool
W&P Santo Domingo features a rooftop pool that has garnered enthusiastic praise from its guests. This beautiful pool, situated on the 8th floor, offers stunning views and serves as a lively social hub. By day, it functions as a serene outdoor lounge area where guests can relax and unwind. By night, it transforms into a sophisticated bar, offering a vibrant atmosphere complete with a Jacuzzi. The rooftop venue also caters to adults with reservation options, making it a versatile and recommended spot for both relaxation and entertainment. The combination of the inviting pool, the bar inside and the amazing rooftop lounge creates a special highlight for visitors looking to enjoy both leisure and lively nightlife in one spot.
Yes, W&P Santo Domingo has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at W&P Santo Domingo.
Yes, W&P Santo Domingo welcomes dogs.
No, parking facilities aren't available at W&P Santo Domingo.