Sonesta Select Indianapolis Carmel
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Summary of reviewsSonesta Select Indianapolis Carmel boasts a highly convenient location near SR31 and the 465 beltway, offering easy access to major highways, restaurants, shopping areas and essential facilities like hospitals and event venues. The property is particularly appreciated for its accessibility and ample parking right up front, easing travel logistics for both personal and professional visits.
The hotel features comfortable and clean rooms that guests frequently commend for their spaciousness and modern decor. Many rooms come with appealing amenities like balconies and pleasant views, contributing to a restful stay. The staff receives praise for their friendliness and helpfulness, enhancing the overall welcoming atmosphere of the hotel.
Cleanliness standards at Sonesta Select Indianapolis Carmel are generally high with many guests noting the well-maintained rooms and public spaces. The property's overall clean atmosphere adds to the comfort of the stay, although there are occasional mentions of areas like hallways and the pool needing more attention.
Families find the hotel particularly accommodating, especially those in town for events at nearby venues like Grand Park. The kid-friendly atmosphere makes it a favored choice for family gatherings and sporting events. The availability of a clean and spacious pool, along with a jacuzzi, further enhances the family-friendly appeal.
Guests often highlight the comfort of the beds with many praising the soft and cozy sleeping arrangements that contribute to a good night's rest. Despite some minor mixed feedback, the overall consensus indicates a positive sleeping experience.
While the breakfast offerings receive mixed reviews with some guests appreciating the grab-and-go options and others finding the selection lacking, the convenience of the available breakfast during the pandemic was noted positively. However, there is room for improvement in variety and clear communication regarding breakfast inclusions.
Parking is generally praised for its ample availability and convenience, though occasional maintenance and new parking charges have been noted as minor inconveniences.
In summary, Sonesta Select Indianapolis Carmel provides a solid, value-for-money stay characterized by its convenient location, cleanliness, friendly staff and comfortable accommodations. While there are areas for improvement, particularly with breakfast options and minor maintenance, the hotel remains a popular choice for both families and business travelers seeking a dependable and pleasant experience.
Categories
The hotel features comfortable and clean rooms that guests frequently commend for their spaciousness and modern decor. Many rooms come with appealing amenities like balconies and pleasant views, contributing to a restful stay. The staff receives praise for their friendliness and helpfulness, enhancing the overall welcoming atmosphere of the hotel.
Cleanliness standards at Sonesta Select Indianapolis Carmel are generally high with many guests noting the well-maintained rooms and public spaces. The property's overall clean atmosphere adds to the comfort of the stay, although there are occasional mentions of areas like hallways and the pool needing more attention.
Families find the hotel particularly accommodating, especially those in town for events at nearby venues like Grand Park. The kid-friendly atmosphere makes it a favored choice for family gatherings and sporting events. The availability of a clean and spacious pool, along with a jacuzzi, further enhances the family-friendly appeal.
Guests often highlight the comfort of the beds with many praising the soft and cozy sleeping arrangements that contribute to a good night's rest. Despite some minor mixed feedback, the overall consensus indicates a positive sleeping experience.
While the breakfast offerings receive mixed reviews with some guests appreciating the grab-and-go options and others finding the selection lacking, the convenience of the available breakfast during the pandemic was noted positively. However, there is room for improvement in variety and clear communication regarding breakfast inclusions.
Parking is generally praised for its ample availability and convenience, though occasional maintenance and new parking charges have been noted as minor inconveniences.
In summary, Sonesta Select Indianapolis Carmel provides a solid, value-for-money stay characterized by its convenient location, cleanliness, friendly staff and comfortable accommodations. While there are areas for improvement, particularly with breakfast options and minor maintenance, the hotel remains a popular choice for both families and business travelers seeking a dependable and pleasant experience.
Dog Friendly Hotel
This hotel may provide pet-friendly rooms and services, ensuring a pleasant experience for guests traveling with pets.
Accessible Hotel
This hotel offers a variety of accessible room types, including Mobility Accessible Guestrooms with roll-in showers or tubs, and Hearing Accessible Guestrooms. Wheelchair-accessible parking is also available on-site.
Hotel with Gym
This hotel features a free 24-hour fitness center. An indoor pool and a wheelchair-accessible gym are also available.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The Sonesta Select Indianapolis Carmel boasts an advantageous location that many guests found highly satisfactory. Situated near SR31 and the 465 beltway, the hotel offers convenient and easy access to major highways and the city, making it an excellent choice for both personal and professional visits. The area around the hotel is described as nice and presentable with proximity to a variety of restaurants, shopping areas such as Clay Terrace and essential facilities like hospitals and medical appointments. Guests appreciated the property's closeness to significant event venues and work sites, highlighting its usefulness for specific occasions and professional needs. The parking is noted as great with easy access right up front, further simplifying travel logistics. Overall, the location was frequently praised for its accessibility and the conveniences it provides, from food options to shopping and more.
The breakfast offerings at Sonesta Select Indianapolis Carmel have left mixed impressions on guests. While some were pleased with the grab-and-go breakfast bags, which included items like muffins, bagels, fruit, cereal, yogurt, juice and coffee, many others found their experience lacking. The complimentary breakfast mentioned online often seemed to be missing upon arrival, causing confusion and disappointment among guests.
Reports of breakfast items running out early, limited offerings primarily consisting of carbs and the apparent absence of any breakfast service despite the presence of a breakfast bar area were common. Additionally, some guests noted that despite expectations set by their reservations, breakfast was not included and had to be purchased separately at a steep price.
Despite some positive remarks about the grab-and-go setup, especially for its convenience during the pandemic, the overall consensus suggests that breakfast could benefit from significant improvements in availability, variety and clear communication regarding what's included with the stay.
Sonesta Select Indianapolis Carmel offers a range of comfortable and clean rooms that are well-suited for a restful stay. Guests frequently highlight the comfort of the beds and the cleanliness of the rooms, which are often described as spacious and nicely decorated. Many rooms come with appealing features like balconies and pleasant views, enhancing the overall experience.
The hotel's decor and updated style are appreciated, contributing to a welcoming atmosphere. While the on-site restaurant has limited offerings, other amenities such as a nice pool and laundry facilities add to the convenience and comfort during the stay.
The staff receives commendations for their friendliness and helpfulness, contributing to a positive and secure feeling environment. In sum, Sonesta Select Indianapolis Carmel provides a solid, comfortable and aesthetically pleasing choice for visitors seeking accommodation in the area.
Sonesta Select Indianapolis Carmel generally provides a positive sleeping experience for its guests. Many guests repeatedly mention that the beds are very comfortable, enhancing their overall stay. The comfort of the beds, along with the pillows, is often highlighted, making it easy for guests to enjoy a restful night's sleep. Even the regular beds are described as soft, adding to the comfort level. There are, however, some mixed opinions with a few guests finding the beds and sofa beds uncomfortable and noting that some pillows were not up to standard. Despite these occasional criticisms, the majority of reviews reflect that the hotel offers a comfortable and quiet environment for sleeping, contributing to a pleasant stay.
Sonesta Select Indianapolis Carmel has generally received high marks for its cleanliness with many guests noting that their rooms were very clean and comfortable. The property itself is described as clean both inside and out with clean facilities, lobby and modern amenities. Guests have appreciated the well-maintained rooms, describing them as super clean and well-kept. The bathrooms, specifically, have been mentioned as clean and provided good water pressure, enhancing the overall comfort.
However, there are some contrasting opinions regarding certain areas of the hotel. While the property is frequently described as clean, there have been mentions of unclean conditions in specific locales, such as the hallways and pool area. The carpets in the hallways have been noted to be dirty and not regularly vacuumed and there were instances of trash in the pool and hot tub. A few guests mentioned that the hotel seemed old and was not up to their cleanliness standards.
On the upside, many guests felt the overall cleanliness contributed to a comfortable stay with clean and comfortable rooms, friendly staff and a reassuring sense of safety at the property. The modern and updated decor also received positive comments, enhancing the perception of cleanliness and care. Despite a few noted lapses, the majority of reviews underline the hotel's commitment to maintaining a clean and comfortable environment for its guests.
Sonesta Select Indianapolis Carmel has received a mix of feedback regarding its staff. Many guests praised the team for being very friendly, helpful and accommodating. Several reviews highlight the exceptional warmth and professionalism displayed by the employees, including standout mentions of individuals like Patrick, Jennifer and Liz. The manager was noted for quickly resolving issues at check-in and the staff were frequently described as pleasant, warm and welcoming.
However, not all reviews were positive. Some guests encountered unfriendly or seemingly disinterested staff members. Instances were mentioned where the desk clerks appeared inconvenienced or hard to find. Reports also included staff talking loudly outside guest rooms early in the morning and there were comments about an overall lack of engagement from some employees.
In summary, while many guests experienced excellent, accommodating service, there appears to be room for improvement in ensuring all staff consistently deliver the same level of hospitality.
The Sonesta Select Indianapolis Carmel has received varied feedback regarding its pool facilities. Many guests found the pool and hot tub to be a standout feature, describing them as lovely, warm and spacious. A majority of reviews praised the pool for being clean and well-maintained, adding that both the pool and jacuzzi provided a refreshing and pleasant experience.
Families particularly appreciated having a pool available for children, enhancing their stay at the hotel. It was noted that the pool area was generally well-kept and the staff received positive mentions for their friendliness and helpfulness.
However, there were some concerns about cleanliness and temperature. A few guests mentioned occasions when the pool was dirty or not properly heated. Additionally, some reviews pointed out that the pool had too much chlorine, which caused discomfort. Another issue cited was the occasional non-availability of the pool and spa.
In summary, while the pool facilities at Sonesta Select Indianapolis Carmel are highly regarded for their comfort and cleanliness, maintaining consistent temperature and cleanliness remains essential to meet all guests' expectations.
The parking situation at Sonesta Select Indianapolis Carmel generally received mixed feedback. Many guests appreciated the ample parking availability with some noting the convenience of having easy access to their vehicles due to sliding doors in rooms on the first floor. This was especially beneficial for pet owners who found it easier to take their dogs out. However, there were minor inconveniences reported, such as ongoing pavement repairs that caused some disruption. Additionally, some guests mentioned that the hotel has started to implement parking charges. Overall, while the parking setup is spacious and convenient, occasional maintenance and fees might pose slight drawbacks for visitors.
Families seeking accommodations for sporting events or gatherings will find much to appreciate at Sonesta Select Indianapolis Carmel. The hotel is known for its kid-friendly atmosphere, making it a popular choice for family meetups and events. It is particularly favored by families whose children play at Grand Park, thanks to its convenient location not far from the sports complex. While the hotel does get busy with children's sports teams, the environment remains welcoming for young guests. However, guests should note that amenities such as breakfast may be prioritized for the teams and their parents. Despite some minor upkeep concerns, the warm, family-oriented environment makes it a cherished spot for creating lasting memories.
Sonesta Select Indianapolis Carmel offers a pleasant stay that many guests find to be of great value considering its price range. The hotel, although older, is consistently noted for its cleanliness. This attribute, combined with the affordability, makes it a popular choice among travelers. However, it's worth noting that a few guests were surprised by extra charges and expressed that the experience did not entirely align with their expectations of a three-star hotel. Overall, despite some mixed reviews, the hotel appears to provide a satisfactory stay for its visitors.
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Location
Breakfast
Reports of breakfast items running out early, limited offerings primarily consisting of carbs and the apparent absence of any breakfast service despite the presence of a breakfast bar area were common. Additionally, some guests noted that despite expectations set by their reservations, breakfast was not included and had to be purchased separately at a steep price.
Despite some positive remarks about the grab-and-go setup, especially for its convenience during the pandemic, the overall consensus suggests that breakfast could benefit from significant improvements in availability, variety and clear communication regarding what's included with the stay.
Rooms
The hotel's decor and updated style are appreciated, contributing to a welcoming atmosphere. While the on-site restaurant has limited offerings, other amenities such as a nice pool and laundry facilities add to the convenience and comfort during the stay.
The staff receives commendations for their friendliness and helpfulness, contributing to a positive and secure feeling environment. In sum, Sonesta Select Indianapolis Carmel provides a solid, comfortable and aesthetically pleasing choice for visitors seeking accommodation in the area.
Beds
Cleanliness
However, there are some contrasting opinions regarding certain areas of the hotel. While the property is frequently described as clean, there have been mentions of unclean conditions in specific locales, such as the hallways and pool area. The carpets in the hallways have been noted to be dirty and not regularly vacuumed and there were instances of trash in the pool and hot tub. A few guests mentioned that the hotel seemed old and was not up to their cleanliness standards.
On the upside, many guests felt the overall cleanliness contributed to a comfortable stay with clean and comfortable rooms, friendly staff and a reassuring sense of safety at the property. The modern and updated decor also received positive comments, enhancing the perception of cleanliness and care. Despite a few noted lapses, the majority of reviews underline the hotel's commitment to maintaining a clean and comfortable environment for its guests.
Staff
However, not all reviews were positive. Some guests encountered unfriendly or seemingly disinterested staff members. Instances were mentioned where the desk clerks appeared inconvenienced or hard to find. Reports also included staff talking loudly outside guest rooms early in the morning and there were comments about an overall lack of engagement from some employees.
In summary, while many guests experienced excellent, accommodating service, there appears to be room for improvement in ensuring all staff consistently deliver the same level of hospitality.
Pool
Families particularly appreciated having a pool available for children, enhancing their stay at the hotel. It was noted that the pool area was generally well-kept and the staff received positive mentions for their friendliness and helpfulness.
However, there were some concerns about cleanliness and temperature. A few guests mentioned occasions when the pool was dirty or not properly heated. Additionally, some reviews pointed out that the pool had too much chlorine, which caused discomfort. Another issue cited was the occasional non-availability of the pool and spa.
In summary, while the pool facilities at Sonesta Select Indianapolis Carmel are highly regarded for their comfort and cleanliness, maintaining consistent temperature and cleanliness remains essential to meet all guests' expectations.
Parking
Family
3 Star
Yes, Sonesta Select Indianapolis Carmel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Sonesta Select Indianapolis Carmel.
Yes, Sonesta Select Indianapolis Carmel welcomes dogs.
Yes, parking facilities are available at Sonesta Select Indianapolis Carmel.
Yes, Sonesta Select Indianapolis Carmel has a gym.
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